Spoonful of Comfort Avis 

Recipient loved the gift box, was their first time receiving and said quality was amazing!

From the ease of ordering to delivery everything was simple. The quality of the soup, rolls and cookies was excellent.

The package from Spoonful of Comfort was received in a very timely manner and helped our dear friend who is currently undergoing radiation and chemo treatment. It’s a perfect uplifting gift for anyone in need of additional support. The package brings joy to the recipient. Thank you for your service to provide comfort to those in need.

I am usually very complimentary about your service. However, in this instance, I must say I was quite disappointed. Not in the product (although I didn't see the deliver - I assume it was good) but in the communication leading up to delivery. I was lead to believe the gift would be delivered 5 days before it actually arrived. When I called to discuss this, the person I spoke with was very polite but didn't give me any hope it wouldn't happen again. I'm a long time customer and I'd suggest some notification to the gift grantor that delivery would be delayed vs what was initially stated. I understand we have little control over packages moving through the system, but we can control how we set expectations.

Love sending soup packages for so any occasions . I have never been disappointed. Great service and valued priced .

I ordered a birthday gift for my daughter who lives far away. I got a notice of a delivery issue from ups that the shipping label was lost in transit. When I contacted Spoonful of Comfort, they immediately issued a replacement order for overnight delivery.
This was a holiday weekend and when they saw I tried to contact them again (outside of business hours), they tried to get in touch with me to make sure everything was ok. They also told me exactly where the package was, in the apartment complex’s mail room, when we could not locate it.
On Monday, I had to call them, just to thank them for going above and beyond with this customer. I cannot recommend enough, to anyone who needs a great gift. I will definitely do business with them again!

I like the fact that we can double the order and choose the soup and cookie variety. All those that I have gifted have been very pleased.

Annie S.

We use this service for our clients in their time of need and are never disappointed. We are constantly thanked for the gesture and are being told how delicious the chicken noodle soup, rolls and cookies are. Sending this in a time of need really helps people to recover or not have to think about cooking when other life events seem to take hold. We highly recommend.

This has been the worst food delivery experience I’ve ever had. I received this as a Mother’s Day gift and was so excited to enjoy it. I scheduled the delivery for a day that was especially difficult for me to cook dinner, so I was really counting on it arriving as promised.

Unfortunately, that day came and went, and the delivery kept getting delayed. It shipped on a Monday and didn’t arrive until Friday evening around 7:30 PM. By then, the packaging was no longer cold, the ice packs were completely melted, and the soup had to be thrown away.

I contacted customer service, and to their credit, they were very kind and helpful. They assured me they would send a replacement package on Monday for delivery on Wednesday in time for dinner. They did send it on Monday, and it arrived Wednesday — but once again, far later than expected. The package sat in a UPS truck since 7:30 that morning and wasn’t delivered until 6:30 PM.

At that point, I had already started making dinner because I had no confidence it would arrive on time. When I unpacked the replacement order, everything was warm to the touch (and I live in Florida), and the ice packs were no longer frozen or even cold. I was told the soup has a five-day shelf life, but after two failed warm deliveries, I was not comfortable taking that risk.

I have requested a full refund because I no longer want another delayed shipment of food that ends up in the trash. To say I’m disappointed is an understatement.

Update: The company did reach out to me and offered both a full refund and an overnight delivery at no charge. I did receive the refund, which I appreciated. However, when I followed up to ask when I should expect the replacement delivery, I never received a response.
Update**. They did follow through and I did receive my order nice and cold this time! I wish I had been offered this from the get go to avoid the unnecessary headaches!

EVERYONE loves this! Whether they sit down to enjoy the same day or put it in the freezer "for a hard day coming" (terminal medical diagnosis), it's like a long distance hug.

The order was a hit! The website is easy to use. If you have a problem with your order the company is able to help and fix the issue immediately.

We send packages to clients and friends and have always gotten amazing reviews. People are always so happy to receive a thoughtful, helpful care package.

Spoonful of Comfort is my "go to" for our company for happy and difficult times that our employees may be going through. The soup is amazing and the adorable packaging can't be beat. I absolutely love this company.

I've been using Spoonful of Comfort for 3+ years for my company. Spoonful is always a hit & always appreciated. If you haven't gotten the blanket yet, make sure you get the blanket.

Spoonful is how my company cares for those employees with bereavement, sick leave, new babies, and other life changes. Always love working with them!

I normally order many of these gifts to send out for sympathy, birthdays, and the You are Loved for Mother's Day. This year I was the recipient of one of the You are Loved boxes. I must say, ordering them for others and actually getting one is a whole different experience. I was so impressed with the packaging and how much care was taken to make sure everything in the box came un damaged. The products themselves are beautiful and the candle is smells so good. The soup, rolls, and cookies were delicious and the thought that goes into the whole concept is outstanding, including the microwave splash guards, the reusable containers and the ladle is beautiful!

Spoonful of Comfort never fails in quality. Every single time we send or receive it, the food is delicious. My kids want me to order chocolate chip cookies from here ALL the time!

Just dealing with Spoonful of Comfort is a pleasant experience. The soups are spectacular. The packing of them makes the receiver feel special. A perfect gift for any occasion.

Always the "go to" for sympathy, illness or special occasion ... Spoonful of Comfort never disappoints!!

Everything about working with Spoonful of Comfort is great. The services, people, and goods are always top notch. Thank you!