Sportfish Avis 95

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Josh at Sportfish. Had to return a line with memory issues ,no quibble or problems. Suggested an alternative and sent it over to me, great service 👍🏻

Noté 1 sur 5 étoiles

made several orders. items that appear to be in stock online are on backorder every time - i am never informed until the parcel arrives with missing items. ruined a fishing trip where i did not have t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Buying tackle on line is sometimes a bit tricky. In this case a Hardy Reel had a fault and I then asked for a different model as its replacement, but misjudged the sizing. What is important however... Voir plus

Noté 5 sur 5 étoiles

Snowbee Classic2 Gunmetal 5/6 Reel Really impressed with this reel I've just purchased from Sportfish. Excellent quality at a price a pensioner can afford. Drag is smooth and strong - infinitely var... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pêche
  2. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

Sportfish is the ultimate one stop shop for everything needed to enjoy game fishing. Kit yourself out with the latest tackle, equipment & clothing.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Hopeless service lots of excuses until shop got involved

Hopeless service lots of excuses

Ordered items needed for a trip paid for next day delivery got a tracking link but parcel not shipped they blamed DPD explained were needed urgently assured would be on a pre 10 by email. No surprise then told would be on a pre 10.30 with another courier .....nothing arrives . In fairness Ashton at the Pall Mall shop took it on and we managed to get UPS to deliver by 11.30 ….really it’s DPD and UPS who should get zero stars and Ashton 5

19 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I'm new to fly fishing

I'm new to fly fishing. Danny was very knowledgeable (and patient) and talked me through everything I would need to get going. There was no pressure whatsoever, just good, considered advice. Very wide range of equipment to peruse. I left the store very happy with my purchases and have used the kit since on several occasions and am very happy with the rod, reel, etc. that I was advised to buy. Definitely recommended.

24 février 2024
Avis spontané
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Réponse de Sportfish

Thank you John I will pass on the information to Danny, he will be chuffed.

Noté 5 sur 5 étoiles

Hardy Aydon 6 piece 9ft 5#…

I bought a Hardy Aydon 6 piece 9ft 5# travel rod. Very nice moderate action and light in the hand. Genuine 5# and works well with Rio Gold. Would be overlined with some lines which a half or 1 full size heavier eg Rio Grande.

Very good price and good service from Sportfish. Recommended

13 mars 2024
Avis spontané
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Réponse de Sportfish

Many thanks for the excellent review!

Noté 5 sur 5 étoiles

First class service and staff that take…

First class service and staff that take the time to communicate with people even if it's only via e-mail, over the moon with my Aydon, a big thank you to all at Sportfish.

15 mars 2024
Avis spontané
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Réponse de Sportfish

Many thanks Paul, will let the customer service team know!

Noté 5 sur 5 étoiles

Superb

Absolutely brilliant great all round fantastic. Great selection great prices great service very helpful nothing a problem only too glad to assist. Mail order quick no fuss simply great. Will look at other items I will be back.

14 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Sportfish 5star + customer experience

Visited Sportfish on Mon 04/03/2024 to be fitted and purchase waders and wading boots.
My customer experience with Danny was out of this world. Nothing was too much trouble, and his knowledge was second to none. In what seemed like a twinkling of an eye I was kitted out with everything I needed. All in all a very positive and pleasing visit.
Good old customer service is not yet dead, not in this establishment anyway. Many thanks to Danny & Sportfish. Rest assured you will be getting my custom again. A rare five star plus experience, in todays take it or leave world.

4 mars 2024
Avis spontané
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Réponse de Sportfish

Thank you for the fantastic review, very glad we could help kit you out. I have passed on this review to Danny who will be thrilled with the feedback!

Noté 5 sur 5 étoiles

Excellent company and always quality…

Excellent company and always quality equipment.
Was looking for something as a one off and Danny was extremely helpful and very knowledgeable.

1 février 2024
Avis spontané
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Réponse de Sportfish

Thank you Andrew, I have passed on this feedback to Danny who will be thrilled with the review.

Noté 5 sur 5 étoiles

I have dealt with Sportfish for years…

I have dealt with Sportfish for years the quality of there tackle is second to none orders are extremely well packaged also quick delivery, they are also very helpful if you have questions first class service.

28 décembre 2023
Avis spontané
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Réponse de Sportfish

Thank you David! Really appreciate it.

Noté 5 sur 5 étoiles

Absolutely grateful for the service I…

Absolutely grateful for the service I got very helpfull personal service on the the phone Absolutely 5* service will order again thanks sportfish

16 décembre 2023
Avis spontané
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Réponse de Sportfish

Thank you Shirley for the wonderful review.

Noté 5 sur 5 étoiles

Excellent

Taken up fly tying again after 30 years. Great service, good products and speedy delivery. Will happily buy from Sportfish in future.

30 novembre 2023
Avis spontané
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Réponse de Sportfish

Thank you Alan for the great review. Enjoy the fly tying!

Noté 2 sur 5 étoiles

There is a fundamental dishonesty about…

There is a fundamental dishonesty about how this company operates.

They invite customers to submit product reviews, but seem to only actually post positive ones on their site.

I've submitted two negative product reviews and they haven't printed either of them. In fact, I can't find a single negative review on the entire Sportfish website!

They list only 5 star Trustpilot reviews on their website ('what our customers think') even though their actual score is below 5!

Incidentally, how does Trustpilot let them do that?

As a retailer Sportish is fine, but I try to avoid using them whenever I can as such basic disingenuity/lack of transparency shouldn't be rewarded.

31 octobre 2023
Avis spontané
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Réponse de Sportfish

Hello Steffan,

Thank you for your recent emails regarding the issue with your Hardy fly reel. As agreed, having spoken to Hardy directly and tried unsuccessfully to replicate the problem ourselves, we look forward to receiving your reel so it can be examined for any possible defect.

We do publish negative product reviews on our website, but only after we have investigated the issue directly with the customer. Apologies that in this instance your review was missed. We have changed our process to ensure this won’t happen again.

Kind regards,

Sportfish.

Noté 1 sur 5 étoiles

Failure to deliver

My item was dispatched on 4th October. Still not delivered on October 17th despite contacting the company last week. Not service I expect from Sportfish. John Odell

17 octobre 2023
Avis spontané
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Réponse de Sportfish

Hi John, we requested information from you to further assist you as there's no recent order on our system for your name. Please can you respond to this.

Noté 4 sur 5 étoiles

Service

I myself are pleased with the service I received you do get your small ups and downs but they soon rectify it ,as a hole I am satisfied with there service and distribution.

12 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent website and super fast…

Excellent website and super fast delivery, ordered on Tuesday pm and items arrived on Wednesday morning!! you cant get faster than that , will use again in confidence....

28 septembre 2023
Avis spontané
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Réponse de Sportfish

Thank you for the great review James! Tight lines.

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