So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... Voir plus
L'entreprise a répondu
It's a really simple app to use and you are notified instantly when money goes in. I also like the anticipated interest feature. It's a bit sluggish to recognise biometric sign in, but other than tha... Voir plus
L'entreprise a répondu
It is good in general. The interface is easy to use and the interest rate is better than other. Although they are not offering the card and linked to only 1 account, it is not a big deal to me wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Spring Savings
Écrit par l'entreprise
Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.
Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.
FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.
24/7 support
Get help in the app or chat to our friendly UK team during opening hours.
Your review may be used for advertising purposes.
Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.
FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.
24/7 support
Get help in the app or chat to our friendly UK team during opening hours.
Your review may be used for advertising purposes.
You’re in safe hands
Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.
Coordonnées de contact
51 Homer Road, B91 3QJ, Solihull, Royaume-Uni
- 0800 028 1342
- support@spring-savings.co.uk
- spring-savings.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Spring Savings
So glad the setup was quick and easy, and even better that you’re feeling happy with the app already!
Stephanie
Réponse de Spring Savings
Thank you so much, Mrs Short. I'm really glad you found everything straightforward and easy to follow — that’s exactly what we aim for.
Stephanie
Very easy to set up and use
Very easy to set up and use. Also easy to link an account and make a withdrawal if needed
10 janvier 2026
Réponse de Spring Savings
So happy to hear this — thanks for sharing, Jay.
It's great to know that you found the setup easy and that linking your account and making withdrawals feels simple. Exactly how it should be.
Stephanie
Very easy to set up and use
13 avril 2026
Réponse de Spring Savings
Thanks for sharing your positive experience - we really appreciate it.
Stephanie
Réponse de Spring Savings
Thanks for sharing your wonderful feedback, Caz. I'm pleased the setup felt easy and the website’s been simple to use.
Love that you’re happy so far - long may it continue.
Stephanie
EASY TO SET UP and great way to save
Easy to set up and able to access from my phone. Such a simple way to save
7 avril 2026
Réponse de Spring Savings
Thanks for sharing your positive experience, Christine - that's exactly what we want Spring Savings to be.
Stephanie
Réponse de Spring Savings
Thanks for sharing, Katherine - we really appreciate it!
Stephanie
Just so easy to use via App only
Just so easy to use via App only. I have my personal bank account linked to the Spring account. Moving money in or out of the Spring account is seamless. Great bank!.
12 avril 2026
Avis spontané
Réponse de Spring Savings
This is great to hear, Mark - thanks for sharing your positive experience, we really appreciate it!
Stephanie
App issues are STILL not being addressed
App issues are STILL not being addressed. The login on Android hangs for nearly 40 seconds each time you login. The app is not running fine Spring as you commented in another thread. If you are a app only bank you need an app that works. The slow login has now been like this for months, I have seen numerous comments about it. When are you going to fix it Spring ?
2 avril 2026
Avis spontané
Interest rate was cut below other providers
The account is easy to use but unfortunately they cut the interest rate shortly after I deposited money so I was not impressed with their tactics of putting an excellent interest rate to get to the top of the money saving expert website only to cut it below other providers shortly after I signed up.
19 janvier 2026
Réponse de Spring Savings
Thanks for your honest review, David. I completely understand that when a variable rate changes soon after opening an account it can feel disappointing. Whenever this happens, we always let customers know 14 days before any decrease, and on the day of any increase so you're kept fully informed. I hope features like Savings Pots, automated saving and penalty‑free withdrawals continue to support your savings goals.
Réponse de Spring Savings
Thanks for sharing, David. Spring was created to help make saving feel effortless, so I'm glad that's coming through for you!
Stephanie
I recently joined Spring savings…
I recently joined Spring savings approximately a week ago. After joining and paying in ten pounds into the savings account which was the minimum amount. I called Spring and queried why several customers had complained on Trust Pilot about the app not working for several hours or days. I was assured that there was problems last year with the app but these issues had all been resolved. I then paid more money into my account. On 1 April at approximately 8 am, I was unable to log into my Spring savings account as the app wasn't working. I tried calling Spring but was in a queue of 34 customers. I held on for 13 minutes and only moved to position 30. I ended the call. I subsequently called back at approximately 12.20 hours the same day. I was position 3 in the queue, it took 13 minutes to finally get through to Spring. I was told there was problems again with the app, I was also informed that they had no idea when this problem would be fixed. I finally managed to log into my account six hours later at 2 pm the same day. I shall be monitoring the situation with the app before committing to adding any further funds, please bear this in mind before considering opening up an account. Not impressed that the staff take ages to answer the phone due to the limited amount of customer service staff. Also concerned that staff are unable to assure customers when the app is likely to be up and running again especially as this appears to be an ongoing problem. I'm afraid to say that Spring need to up their game on this and make sure they have a reliable app and have the staff to take calls when the app is down which clearly is a problem at the moment. Not a very positive start with a new customer.
29 mars 2026
Réponse de Spring Savings
Hi Keith, thank you for taking the time to give us your feedback. We are really sorry to hear this has been your experience. The earlier technical issue has now been resolved. Your feedback will be passed over to the relevant teams and this will help us improve our service going forward.
App availability not 100% reliable
Entirely app based, which is fine when the app is working. Right now it's not and it hasn't been all morning. This is not the first outage of this type either. It's hard to recommend when these problems keep on happening.
1 avril 2026
Avis spontané
Réponse de Spring Savings
Hi Darren, thank you for bearing with us earlier today. The technical issue with the app has now been fixed. We're really sorry for any inconvenience this may have caused.
Let's hope the interest rate remains acceptable
Easy to setup and use. All good so far. Let's hope the interest rate remains good.
30 mars 2026
Réponse de Spring Savings
I'm happy to hear that you found setup easy - we really appreciate you sharing your positive experience.
Stephanie
Brilliant savings account and so easy…
Brilliant savings account and so easy to use moving my money back and forth. Even got my wife and mother with a spring account.
1 décembre 2025
Réponse de Spring Savings
Thanks for sharing your positive experience, and for recommending Spring to your wife and mother.
Stephanie
Réponse de Spring Savings
Thanks for sharing your positive experience, Sally - we really appreciate it.
Stephanie
Quite easy yo open an account
25 mars 2026
Réponse de Spring Savings
That's great to hear, Mr Murphy - thanks for sharing your positive experience with us.
Stephanie
Overall this provider offers a great…
Overall, this provider offers an excellent return on savings compared to many competitors. However, because the service is app‑only, I find the login process noticeably slow, and the same delay occurs when making deposits. This may not bother those who use the app infrequently, but for someone like me who accesses it almost daily, the waiting time for pages to load becomes quite tiresome. A smoother, faster app experience would make a big difference.
Reply to Spring: I stated yes but nothing's been done by Spring and no further feedback received - words are meaningless without action.
29 mars 2026
Avis spontané
Réponse de Spring Savings
Thanks so much for sharing your honest feedback, Paul. Your comments about app speed are really appreciated as a smooth experience makes a big difference, especially if you check in regularly. If you’d like us to take a closer look to see whether anything can be improved, the team would be very happy to chat.
Stephanie
Réponse de Spring Savings
Thanks so much for that, Alan - we really appreciate you taking the time to share such a positive review.
Stephanie
Easy to open account and manage .
22 mars 2026
Réponse de Spring Savings
Perfect, that's exactly what we created Spring for. Thanks for sharing your positive experience, Maureen.
Stephanie
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