Spring Step ShoesAvis 

435
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shipping takes a little while, I do not like to have to pay extra fee for returns when ordering online but their shoes are awesome

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have 6 pairs of Le Artiste shoes and sandals. I especially love the jeweled heels and velcro strap. because it's easier for me to put the shoes on and look fashionable. Additionally, the design work... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

435 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(435)

355 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer Service!

Good descriptions of the shoes, easy returns (for a fee), excellent US-based Customer Service personnel who know what they are doing and are always professional and courteous.

15 octobre 2025
Noté 5 sur 5 étoiles

The quality of shoes I ordered is…green leather driving loafer

The quality of shoes I ordered is excellent….I needed to exchange one of the pairs for one size larger and the refund/exchange page on the site did not work for me. I called the company directly and the representative who helped me did an outstanding job of walking me thru the process. So far, I appreciate the service and quality of product I received 👏

15 octobre 2025
Noté 5 sur 5 étoiles

Finally

Finally! Shoes that are comfortable and cute!!!
These shoes are extremely comfortable right out of the box!

15 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Donna,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Noté 5 sur 5 étoiles

Very comfortable and stylish

The Spring Step Shoes products are always good quality

15 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Eleonora,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Noté 1 sur 5 étoiles

I wore those boots for one day and the…

I wore those boots for one day and the started peeling and the sole came off. I am still sending the back!!! I have never had this issues with their boots. It’s been a year before I bought these boots so maybe this company is no longer produces good quality anymore.

15 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hi Willisha,

Thank you for taking the time to leave a review regarding your recent experience with us.

We’re so sorry to hear about your experience and truly apologize for the inconvenience. That’s certainly not the quality we aim to deliver. Our team will be reaching out to you in a separate email to help resolve this issue as quickly as possible.

Thank you for bringing this to our attention.

Best Regards,

Yve
Customer Care Team

Noté 5 sur 5 étoiles

Exchanged sandals

I’m happy with customer service to help me with exchange requests- very helpful and easy access. You are the best!!!

8 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Gwyen,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Noté 5 sur 5 étoiles

Shoes are comfortable

Shoes are comfortable, arrive in timely fashion and in excellent condition double boxed, wear well (I have had two pairs of sandals for over ten years), and I get lots of compliments on them every time I wear them!

14 octobre 2025
Noté 5 sur 5 étoiles

Love the style and comfort of your…

Love the style and comfort of your shoes!!
Customer Service is exceptional and easy to work with..
Thanks for everything!!

14 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Barb,

Thank you for your 5 Star review!

We’re thrilled to hear that you love both the style and comfort of our shoes, and that our Customer Service team made your experience an exceptional one.

Your feedback is greatly appreciated, and we thank you for being a valued part of the Spring Step family!

If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Best Regards,

Yve
Customer Care Team

Noté 5 sur 5 étoiles

Love Lartiste boots

7 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Melinda,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Noté 5 sur 5 étoiles

Love shopping here!

I have never had a bad experience with this company. The products are beautifully made regarding style, comfort, true to size and delivery time. Once I discovered this shoe source I have purchased all my shoes from Springstep. It offers such a large variety of styles that I barely need to purchase anywhere else.

7 octobre 2025
Noté 5 sur 5 étoiles

Very comfortable shoes and perfect…

Very comfortable shoes and perfect sizing! Very fast shipping. Sad Canada doesn’t get free shipping

14 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Aurélie,

Thank you for your 5 Star review!

We’re so glad to hear that you find our shoes comfortable and appreciate the perfect fit. We’re happy that your order arrived quickly! We understand that shipping costs to Canada can be frustrating and appreciate your feedback.

If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Best Regards,

Yve
Customer Care Team

Noté 5 sur 5 étoiles

being there ....

Thank you for being there when the shoes I bought were a little big...the exchange process for a smaller size was adequate and successful.. Loved the shoes all around.

14 octobre 2025
Noté 5 sur 5 étoiles

Staff was very helpful and your shoes…

Staff was very helpful and your shoes are amazing.

13 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hi Debbie,

Thank you for your 5 Star review!

We’re so glad to hear that our staff was helpful and that you’re enjoying your shoes. We appreciate your support and hope you continue to love shopping with us!

If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Best Regards,

Yve
Customer Care Team

Noté 5 sur 5 étoiles

My order got here very fast and all was…

My order got here very fast and all was in great shape!!!!

12 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Anne,

Thank you for your 5 Star review!

We’re so happy to hear that your order arrived quickly and in perfect condition. Your satisfaction means a lot to us, and we hope you continue to enjoy your Spring Step Shoes!

If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Best Regards,

Yve
Customer Care Team

Noté 5 sur 5 étoiles

I shopped at the Spring Step store in…

I shopped at the Spring Step store in Branson. Awesome unique footwear. The sales lady was fabulous, very knowledgeable, kind and helpful.

12 octobre 2025
Logo de Spring Step Shoes

Réponse de Spring Step Shoes

Hello Kimberlye,

Thank you for your 5 Star review!

We’re so happy to hear that you had such a great experience at our Branson store and that our team member provided you with excellent service.

We appreciate your feedback and hope you enjoy your new shoes! 👢✨

Have a wonderful day!

Best Regards,

Yve
Customer Care Team

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