This is my place for stair parts. Nice products, nice customer service. Few times you’ll find a company that is putting in effort, stays on top of every detail, and tries to make sure you have all the... Voir plus
L'entreprise a répondu
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The rail arrived in just a few days and was relatively easy to install. We used it in our garage where the concrete steps into the house are uneven. The rail makes us feel more secure, especially if w... Voir plus
L'entreprise a répondu
Everything about my purchase was fantastic. The customer service was awesome. I called to add to my order it was handled with no issues. Just an all around great experience.
L'entreprise a répondu
We needed a stair rail for our two outdoor steps, after the fact. We didn't think about older people having difficulty with just two steps. The rail came quickly, fits perfectly, easy installation and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Exceptional Quality! Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters. Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability. Wide Variety: We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more. We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Satisfaction You Can Count On
We’re with you from start to finish
From selecting the right items to fit your home to making sure your order arrives and your project turns out the way you pictured it, our team is here to help you get results you’re proud of.
Coordonnées de contact
4714 FM 1488 RD, Suite 105, 77384, Conroe, Etats-Unis
- 800-591-7224
- shawn@stairwarehouse.com
- stairwarehouse.com
Exceptional Quality Stair Parts
4,8
Excellent
266 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Didn’t receive my order
Didn’t receive my order when originally sent the request for a review. They have since reached out and tried to make everything right. Dowel is supposed to be shipped today.
15 juillet 2026
Réponse de Stair Warehouse
Hi Robert,
Your Mahogany order shipped early via FedEx!
I'm glad we had the chance to talk on the phone and that everything is taken care of.
If you need anything at all, please call me anytime at 832-797-8219.
New balusters are amazing
The website was great and I found the balusters and accessories that I wanted. My order arrived quickly and my husband replaced our old wooden balusters with the new metal ones today and they look amazing. I'm so glad I found your website because it was one stop shopping.
1 juillet 2026
Réponse de Stair Warehouse
Thank you so much for your wonderful review, Donna! We're thrilled to hear that you found everything you needed in one place and that your order arrived quickly. I t’s even better to know your husband was able to install the new metal balusters and that they look amazing! We truly appreciate your business and are honored you chose Stair Warehouse for your project.
Please feel free to call me if you need anything.
~ Shawn 832-797-8219
Exactly what I needed
5 juillet 2026
Réponse de Stair Warehouse
Thank you for your review, Jacqueline! We're so glad to hear the product was exactly what you needed. We truly appreciate your business and look forward to helping with your future stair projects!
Please call me anytime at 832-797-8219
~ Shawn
Zip Clips
The Zip Clips made our baluster installation an easy one! Shipment arrived quickly. Seamless transaction!
13 juillet 2026
Réponse de Stair Warehouse
Thank you for your wonderful review, Rebecca! We're thrilled to hear that the Zip Clips made your baluster installation easy and that your order arrived quickly. We truly appreciate your business and are glad everything went smoothly.
Please feel free to call anytime.
~Shawn
832-797-8219
Great cherry rail sent quickly to me.
6 juillet 2026
Réponse de Stair Warehouse
Thank you for your kind review, Jerome! We're so glad you were pleased with the quality of your cherry handrail and that it arrived quickly. We truly appreciate your business and hope you enjoy your new staircase.
Please call anytime ~ Shawn
832-797-8219
Réponse de Stair Warehouse
Thank you for taking the time to leave us a review! We're thrilled to hear that you were happy with the quality of our products, our competitive pricing, and our fast delivery.
We truly appreciate your business and your feedback. We look forward to serving you again on your next project!
Please feel free to call me anytime.
~ Shawn
832-797-8219
The ordering experience was seamless
The ordering experience was seamless. However there were items that my installer needed that i had to add later. A recommended items prompt would be helpful.
9 juillet 2026
Réponse de Stair Warehouse
Thank you so much for your kind review, William! We're thrilled to hear that the ordering experience was seamless.
We also appreciate your suggestion.
We truly appreciate your business and hope to serve you again in the future!
~ Shawn
* Call anytime - 832-797-8219
Réponse de Stair Warehouse
Thank you so much for your kind review, John! We're thrilled to hear that the product met your expectations in both species and size. We truly appreciate your business and hope to help with your next project.
Please call anytime.
~ Shawn
832-797-8219
Looking for stair parts
These folks had just what I was looking for. Red oak spindles square1.75 inches. Perfect
29 juin 2026
Réponse de Stair Warehouse
Thank you for taking the time to leave us such a great review, Joann! We're so glad you found exactly what you were looking for and that our 1.75" square red oak spindles were the perfect fit for your project. We truly appreciate your business and look forward to helping with any future stair projects.
Please feel free to call me if you need anything.
~ Shawn 832-797-8219
Fantastic product
Beautiful spindles and well constructed. Fast shipping. Overall great experience!
7 juillet 2026
Réponse de Stair Warehouse
Thank you so much for your wonderful review, Wendy! We're delighted to hear that you love the quality of your spindles and that they arrived quickly. It's great to know you had an overall positive experience with us. We truly appreciate your business and look forward to helping with your next stair project.
Please feel free to call if you need anything else for your project.
~ Shawn
832-797-8219
Réponse de Stair Warehouse
Thank you for your kind review! We're glad to hear that you found our ordering process easy and that your order arrived promptly. We appreciate your business and look forward to hearing from you again, soon.
Shawn
832-797-8219
Réponse de Stair Warehouse
Thank you for your wonderful review, Ozzy! We're thrilled to hear that you were happy with the product quality and found it to be a great value. Your feedback means a lot to us, and we truly appreciate your business. We look forward to helping you with your next stair project.
Please feel free to call anytime.
~ Shawn
832-797-8219
Great product for an amazing price…
Great product for an amazing price received it very quickly my new
24 avril 2026
Réponse de Stair Warehouse
Thank you so much for your wonderful review!
We're thrilled to hear you were happy with both the quality of our product and the value it provided. We're also glad your order arrived quickly.
We truly appreciate your business and your feedback. Please feel free to call or text anytime.
~ Shawn
832-797-8219
Great product and very easy to install
Great product and very easy to install. We received the spindles and caps very quickly.
25 juin 2026
Réponse de Stair Warehouse
Thank you so much for your wonderful review, Larry!
We're delighted to hear that you found our products to be high quality and easy to install. It's also great to know your spindles and caps arrived quickly.
We truly appreciate your business and your feedback.
Please feel free to call or text anytime ~ Shawn
832-797-8219
Attentive follow-up
We received prompt email to update us on our shipment. Thank you. We really appreciate the effort! 💐
23 juin 2026
Réponse de Stair Warehouse
Thank you so much for the kind words!
We're thrilled to hear you appreciated the shipment updates. That feedback means a lot to us.
Thank you again for your business. We truly appreciate your support and hope to serve you again on your next project! Please feel free to call anytime at: 832-797-8219
~ Shawn
easy to order and fast delivery
23 juin 2026
Réponse de Stair Warehouse
Thank you for your review! We're glad to hear you found the ordering process easy and that your order arrived quickly. We truly appreciate your business and look forward to serving you again on your next project!
Please feel free to call me anytime:
~ Shawn 832-797-8219
service was terrible
18 juin 2026
Réponse de Stair Warehouse
I'm glad we were able to get everything worked out and send you the free samples.
Please feel free to call me anytime.
Best ~ Shawn
832-797-8219
Réponse de Stair Warehouse
Thank you for your wonderful review, John! We're glad you found our pricing fair, enjoyed our selection, and that your order arrived quickly. We truly appreciate your business and look forward to serving you again on your next project!
Please feel free to call anytime:
832-797-8219
~ Shawn
Easy online ordering…
It was a very easy online ordering process and what stood out to is that I had a question about my shipping address, so I submitted a note with my order and an actual person, not a robo, called me back to discuss and confirm my shipping address. Great experience! I look forward to seeing our finished staircase.
12 juin 2026
Réponse de Stair Warehouse
Thank you so much for your wonderful review! We're thrilled to hear that you found our online ordering process easy and that our team was able to personally assist you with your shipping address.
We truly appreciate your business and look forward to seeing photos of your finished staircase. If you have any questions along the way, please don't hesitate to reach out.
My cell phone number is 832-797-8219
~ Shawn
Wonderful Customer Service
Wonderful customer service. My contractor was having trouble finding overlays for my steps within a reasonable price range. He called the Stairs Warehouse and they were able to accommodate our needs. The steps look beautiful and shipping happened in a timely manner.
5 juin 2026
Avis spontané
Réponse de Stair Warehouse
Thank you so much for your wonderful review, Susan! We're thrilled to hear that we were able to help your contractor find the perfect stair overlays at a price that fit your budget. It means a lot to know you're happy with how your steps turned out and that your order arrived on time. We truly appreciate your kind words and your business.
Please feel free to call me anytime at 832-797-8219
~ Shawn
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