I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing service, I have never used stadium before but was blown away by their service. Delivery was prompt, I ordered Sunday night and items were shipped Monday, arrived on Wednesday just in time for... Voir plus
L'entreprise a répondu
I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... Voir plus
L'entreprise a répondu
Ordered on line , great website and received a call shortly after putting on our order to let us know they would post it that day. such a professional and friendly service. Confirms why everyone shoul... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.
Stakelums helping you create a healthy work-life balance
Écrit par l'entreprise
- We're with you every step of the way
- www.stakelumstore.com
Coordonnées de contact
Parnell Street, E41 R9C7, Thurles, Irlande
- +353050421888
- sales@stakelumstore.com
- stakelumstore.com
4,9
Excellent
328 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 stars all the way
Thanks for my lego Harry potter castle ..Service was easy and quick ..Customer service was brilliant and would highly recommend this company ..Looking forward to my next order ..P.S the Haribo jellies are delicious .thank u
4 septembre 2023
Réponse de Stakelum
You're welcome! We're glad you had a great experience. Looking forward to your next order. Enjoy those Haribo jellies!
Speed of delivery and the nice note
Speed of delivery and the nice note, little things 🤗
3 septembre 2023
Réponse de Stakelum
Thank you for your review! We truly appreciate your feedback and your support.
Top Class Service
Very quick delivery
Very nice touch with the packet of haribo !
Wouldn't hesitate to order again from Stakelums
27 août 2023
Réponse de Stakelum
We're thrilled to hear that you had a very good experience with us! Thank you for taking the time to share your feedback.
Swift sweet delivery
I ordered schoolbook online. Swift delivery with note and jellies for my daughter. Such a sweet thing to do.
I appreciate the personal touch and I will be a returning customer!
1 septembre 2023
Réponse de Stakelum
Thank you for your order and kind words! We look forward to serving you again!
Stakelum well recommended
Stakelum well recommended
I've never received so much open friendliness from someone until i spoke with Emer. Wow this person made the whole experience of shopping with Stakelum so positive. To cut a long story short, bought a school book paid for it, out of stock/ out of print, refunded me the total amount and offered me a used book they had in stock free of charge. Now who does that ? i was overwhelmed to receive this kind offer, as you are aware the price of school books is crazy. The used book is used, but perfect condition. Received it in no time about 2days, and refunded within 2 days too. Parcel arrived / packaged well and had a little and a bag of sweets & a note to my son which i thought was going above and beyond. People like Emer we need more of in this world. I appreciate all that was done and i hope when my son is finished with this book that i can offer it to someone next year free of charge. Thanks again to all involved.
1 septembre 2023
Réponse de Stakelum
We'll ensure Emer receives your feedback. Thank you for your kind words, and we're here whenever you need assistance.
Great customer service
Great experience! Chat option was there and answered all my questions. Ordered 3 school bags that were delivered in less than 48hrs. An included personal thank you note and sweets for kids was a very lovely touch. Will definitely be ordering again.
23 août 2023
Réponse de Stakelum
We're delighted you had a great experience! Fast delivery, a personal touch, and helpful chat – that's what we're here for. We can't wait to serve you again.
Very happy with the service
Very happy with the service. The little "thank you" note makes big difference. Will definitely buy again.
30 août 2023
Réponse de Stakelum
We're thrilled to hear you're very happy with our service! The "thank you" note is our way of showing appreciation, and we're delighted to have made a difference. We can't wait to serve you again soon.
Réponse de Stakelum
Thank you Sinead for your feedback! Great communication and speedy delivery are always our goals, whenever possible. Thank you for choosing us, and we look forward to serving you again soon.
The personal touch makes it stand out from the competition
Very easy online ordering system, and while the order took a couple of days (standard in Ireland) the little handwritten note with the order was an absolutely delightful personal touch. This alone will make me re-order from them every time from now on!
24 août 2023
Réponse de Stakelum
Thank you for your kind words! We're thrilled to hear that you found our online ordering system very easy to use. We appreciate your understanding about the delivery timeframe, and we do strive for next-day delivery whenever possible, but sometimes courier services can introduce slight delays. We're delighted that the little handwritten note added a personal touch that you appreciated, and we look forward to serving you again. Your feedback is truly valued!
Réponse de Stakelum
Glad to hear you had a fast order-to-delivery experience, and we're thrilled that you're very satisfied! Thank you for choosing us.
Fantastic customer service
I ordered online for click & collect. The website was very user friendly and the chat facility was a great help too.
A lovely girl Emer rang me when the order was ready. The personal note and bag of jellies packed in the box with the books was a really lovely touch.
21 août 2023
Réponse de Stakelum
It's wonderful to know that Emer reached out to you when your order was ready. The personal note and bag of jellies added to your order were our way of saying thank you for choosing us. We appreciate your support and look forward to serving you again.
We loved the note wishing us good luck…
We loved the note wishing us good luck with the new term and the kids loved the jellies!!
17 août 2023
Réponse de Stakelum
So glad to hear you loved the note and that the kids enjoyed the jellies! Wishing you all the best with the new term.
Réponse de Stakelum
Thank you for your feedback, and we look forward to serving you again.
Réponse de Stakelum
We're thrilled to hear that you had an excellent experience with us, and we're especially pleased that your delivery arrived the next day, even on a Saturday.
5 star service
The five star service is solely due to Emily contacting me to ensure I got the colour bottle and sharpener. Next level customer service.
15 août 2023
Réponse de Stakelum
We're delighted to receive your five-star review, and we couldn't agree more about the exceptional service Emily provided. We will definitely pass on your appreciation to Emily. Thank you for choosing us, and we look forward to serving you again soon!
Réponse de Stakelum
Thank you for your feedback! We're pleased to hear that you had a great service experience with us, and that your product arrived promptly. We appreciate your support and look forward to serving you again in the future.
Fast and efficient delivery.
Fast and efficient delivery.
The jellies and handwritten note a lovely touch .
10 août 2023
Réponse de Stakelum
Thank you so much for your kind words! We're delighted to hear that you found our service fast and efficient.
Réponse de Stakelum
We're thrilled to hear that you had a very good experience with us! Thank you for taking the time to share your feedback.
Réponse de Stakelum
Thank you so much for your kind words! We're delighted to hear that you found our service fast and efficient.
Very professional
Very professional. Received a phone call on delivery and, as I wasn't home, organised where to safely leave parcel.
8 août 2023
Réponse de Stakelum
Hi Jayne, Thanks for sharing your experience! Much appreciated.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.