Stannah Stairlifts USA Avis 

1 426
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Your sales associate, Paul was very knowledgeable & professional about the Stannah company. He answered all our questions about the chair-lift system & was very helpful. The installer, Carl was also... Voir plus

Noté 5 sur 5 étoiles

Great presentation about company and I was very impressed with knowledge of company and the way the chair glider is made and its safety features. Everything is available thru the company and is not o... Voir plus

Noté 5 sur 5 étoiles

It was a way easy process on my end. Minimal back and forth Michelle was wonderful and knew the answers to all my questions. She also listened to my needs and quotes what was needed for my mothers si... Voir plus

Noté 5 sur 5 étoiles

Easy to understand salesperson who explained everything we needed to know and answered all questions. Installation was on time and efficient. Installer went over function thoroughly and also answered... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Pharmacie

Écrit par l'entreprise

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide. Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support. With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service. By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.

Helping you stay in the home you love

Écrit par l'entreprise

Achieve total independence at home with Stannah
With craftsmanship backed by generations of experience, 1 million happy stairlift owners worldwide, and award winning customer service, Stannah is a name you can trust to maintain freedom and independence at home.

7-day Money Back Guarantee

Your satisfaction is guaranteed. Up to 100% money back guarantee within seven days of installation.

Within seven days of installation, if you are not completely satisfied with your stairlift, we will arrange to remove it and, depending on the model, you may receive up to 100% refund of your payment.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 426)

363 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The installer was great

The installer was on time and prompt in installing the stair lift. He was excellent in explaining the stair lift controls and took time to give a good tutorial to the primary user. The stair lift looks god, operates very smoothly, and is very quiet.

The only downside is that the selling agent did not provide the form for us to apply for the tax rebate on this needed piece of healt equipment (and we are still waiting).

10 juin 2026
Logo de Stannah Stairlifts USA

Réponse de Stannah Stairlifts USA

Thank you for your review and for sharing your experience. We are delighted to hear that your installer was punctual, professional, and took the time to ensure the primary user felt comfortable operating the stairlift. It's also wonderful to know that you are pleased with its appearance, smooth operation, and quiet performance.

We appreciate your feedback regarding the tax rebate documentation. Our Customer Service Team has been notified, and the requested paperwork will be mailed to you. Please expect to receive it within 5–7 business days.

Thank you for choosing Stannah.

Noté 5 sur 5 étoiles

Just had the stair lift installed

Just had the stair lift installed. It is what I expected. I got the powered swivel and powered foot rest, did not expect how necessary they are.

Working Well.
Peter
6/18/2026

2 juin 2026
Noté 5 sur 5 étoiles

One week old.

One week old.. So far, so good. Installation by Leo VG, sales by Kevin also went very well. How about seeking us out in a month or two? We will be happy to respond further.

6 juin 2026
Noté 5 sur 5 étoiles

Perfection!

Our Stannah stairlifts are just great! And the service is/was perfection! From the sales people to the installers to the staff at headquarters, we were treated with professionalism, respect, warmth and good humor. We highly recommend this company, without reservation!

29 mai 2026
Noté 5 sur 5 étoiles

Quality and professional employees

Paul was a very nice gentleman who stated the facts not a salesman Leo was an excellent installer who knew exactly how to get his job done more than efficiently. Life is difficult when you get older sooner than you expected and have difficulty with things once taken for granted of It is a pleasure sleeping back in bed and not a chair in the family room I also liked that it is still a family business My husband is still in a 70 year old family business that he is also proud to be a part of I get it

27 mai 2026
Noté 5 sur 5 étoiles

The fact that there was a showroom that…

The fact that there was a showroom that I was able to try out the chair not going into it blind
Installers specifically Will was excellent explained everything
Kevin my sales person was excellent pleasant friendly and not a pushy salesman
I would highly recommend your company and just hope the experience I had will be the same with service
Joann Harden

22 mai 2026
Noté 5 sur 5 étoiles

Patient, Professional and Pleasant Technician

Had difficulty with my Moms stair lift and made an appointment for a service call and received a call back in a few hours to learn a technician would arrive within 3 hrs which he did! Happily it was a tech that serviced the chair 3 years ago and he (Kris) was familiar with past services and immediately diagnosed the issue, replaced the needed parts and it was completed. Happy Mom and no stress. Appreciate the timely response and professional service.

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Prompt scheduling

Prompt scheduling
The truck was not marked as we live in an HOA and did not want to go through board approval process
Driver was neat and clean, got started promptly and done in 4-5 hours
Extremely neat and clean on completion and thourgh on operation of lift

21 mai 2026
Noté 5 sur 5 étoiles

Perfect duo

Jamie Smith was my sales representative. He was very informative and pleasant to talk to. He listened to my concerns and answered them promptly. Kevin O'Brian was my installer. He was great. Took his time to make sure I understood how to work the lift. I would recommend this company for sure.

20 mai 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus