When we returned from our trip, we were told that our car could not be found and were asked to wait. However, when we arrived at the car park, staff were already waiting beside our car! They also sho... Voir plus
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Lisez les avis des autres
We booked SMG Park & Ride at Stansted through Looking4Parking and paid in advance for 1-9 October. My wife accidentally selected the 1st instead of the 2nd. We arrived on 2 October, a full d... Voir plus
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Absolutely appalling!! My car was not available on return from Dalaman flight on 9th September! Was under a different name when I went to collect and left waiting for an hour before it was rea... Voir plus
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CS Parking Stansted used to have the best Meet and Greet services, its now a shambles, poor communication, non uniformed and non English speaking (grunts and nods) who knows who your leaving your car... Voir plus
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If I could give no stars I would
If I could give no stars I would! Avoid at all costs!!! Rang 30 mins before got there to be told the driver was having his lunch wouldn’t be back for an hour find your own way to airport!! £35 to get there loads of people stuck in there car park waiting to get to the airport awful service avoid at all costs!!!!

Réponse de stanstedmeetandgreetparking.co.uk
Most AWFUL experience ever!!
Most AWFUL experience ever!!! Needs shutting down ASAP!!
UNAUTHORISED car park, when I turned up they said they didn’t have my booking and ignored me he continued to play on his phone, until one lovely man come to help but they charged us £20 to drive our own car to the airport to drop us off!!
Then when arriving back in the uk they ignored our phone calls, we rang 30 times didn’t get picked up for a hour and half, the man on the phone is so rude and called my partner a word I can’t even write on here!
DONT US THESE UNLESS YOU WANT NOTHING BUT STRESS AND CAR RUINED!!

Réponse de stanstedmeetandgreetparking.co.uk
Terrible everything Do NOT fall for it all
Terrible everything. Could not have had a worse experience with arrival and departure. DO NOT entertain this so called company. Don’t believe me? Review company house, his name, let alone so called safe meet and greet. A total disgrace to so called British businesses.

Réponse de stanstedmeetandgreetparking.co.uk
Horrible parking
We were really disappointed with this place. One at to airport they made the shuttle bus wait over half an hour only for people to be standing up driving to the airport, the driver was driving so fast and quite erratic luckily noone fell and hurt themselves.
They had charged an additional £20 for entrance and exit I to the carpark, only to be then dropped off by the Radisson hotel which is only a short walk from the airport but we paid to be dropped off outside the airport..
On way back, we called as we were told to buy still had to wait over an hour for the shuttle bus as the only driver they had was on a "taco break". Travelling with children and our elderly dad we decided to take a taxi to the car park which cost us an additional £40!
On return to the car- the car was left in such a dirty state inside and out! It was like they had been really driving the car around, mud everywhere!
Really disappointed, wont be using them again and I really do not recommend anyone else to either!

Réponse de stanstedmeetandgreetparking.co.uk
I was a bit nervous about using any…
I was a bit nervous about using any after reading the reviews but they were great! I never usually write reviews but staff were friendly , easy instructions to follow and picked up on time - nothing bad to report at all I will 100% be using them again!

Réponse de stanstedmeetandgreetparking.co.uk
Horrible experience
Horrible experience, rude staff, waiting time for drip off and collecttion make you risk missing flights, we are talking 1.5hrs!!car park is a dirt track not a car park! Also its illegal!!! Save yourself stress and do not use!

Réponse de stanstedmeetandgreetparking.co.uk
Worst parking ever!
I had an extremely disappointing experience with this airport parking service and would strongly advise others to think carefully before booking.
We arrived at the car park on Monday at around 5:00 pm and had already paid £60 for the parking. When we checked in, we were told that the shuttle bus to Stansted Airport was unavailable because of heavy traffic. The staff member at the counter told us to book an Uber instead. The fare was around £45, and the wait time was over 20 minutes. As we had a flight departing at 6:00 pm, this was not a practical option.
After repeatedly requesting assistance, the staff member finally said that one of their employees, who introduced himself as Shahid, would drive us to the airport in our own car. He dropped us off at the Radisson Blu near Stansted Airport. At the end of the journey, he asked me to pay £7.50 for parking. I didn’t have cash, so he gave me his bank details and asked me to transfer the money. I found this very unusual and suspicious.
When I returned to collect my car, there was again a long wait for the shuttle. I complained to the staff about the poor service and explained that their driver had asked me for money. I showed them the video I had recorded while being dropped off because I had felt something wasn’t right. I also showed them the bank details the driver had given me. The staff appeared surprised and gave conflicting information about the driver’s identity. First, they said his name was Asad, then after seeing the video they said it was Shahid.
What shocked me even more was that a member of staff told me the person who drove my car did not have a driving licence. If this is true, it is extremely serious. I was completely stunned that someone without a valid licence could be allowed to drive a customer’s vehicle.
When I inspected my car, I found the fuel level had dropped from the level I had photographed before leaving to almost empty. In addition, a perfume worth approximately £200 was missing from the car. On the drive home, I also noticed that the car was not driving properly, which has left me concerned that something may have happened while it was in their care.
Overall, this was one of the worst experiences I have ever had with an airport parking company. The poor organisation, long waits, being asked for extra money, the conflicting explanations from staff, and the condition of my car when it was returned have completely destroyed my confidence in this business.
I would not recommend this company to anyone. If you value your vehicle and want peace of mind while travelling, I suggest choosing a different airport parking provider

Réponse de stanstedmeetandgreetparking.co.uk
get these guys shut down
get these guys shut down, total scam, everyone should report by going on uttesford council website and searching for report aiport car park issue
Take you car key park your car somewhere else, use the fuel, hidden charges, take cash without receipt, scratched dirty car on return. Proper geezers hard avoid. The looking4 website is also a scam, no contact number.
They are one of many in Uttesford council area. Just don't book with them, they take you car keys, charge you an airport levy but don't go to the actual airport and charge you if you are not on your time. If you are reporting them to action fraud they say it is a civil matter APPART from the fact they charge you a levy which they do not pay worth reporting that and HMRC for TAX fraud. Only way these clowns will get shut down is if you report everything you can.

Réponse de stanstedmeetandgreetparking.co.uk
Concerns re staff cavalier attitude…
Concerns re staff cavalier attitude send shouting emails and threatening behaviour cloaked behind abusive traveller because they mentioned the word review. Concerns re safety of traveller but unable to speak to anyone but AI. Ridiculous and never will we use this company.

Réponse de stanstedmeetandgreetparking.co.uk
Don’t use this company. Double check before make a booking
By far its most S..t company in my 17 years of travel . The hide most important information about airport tax and cancellation tax .
Never use this company . Not recommended

Réponse de stanstedmeetandgreetparking.co.uk
It’s crooked
Surcharge hidden. Long wait. Owner at the pick up point delivering terrible service in face of 20 face to face negative complaints. Not even bought people water from the hotel. Some waiting over an hour. Apparently a BbC documentary shamed them (hansour Kahn?) last week. Thick skinned. Doesn’t give a shizen about us. Can’t believe rating is as high as 1.6. Not offering an uber to us. His sole driver on a lunch break at Burger King at 330pm!!! We are told we have to wait. Dreadful end to a holiday.

Réponse de stanstedmeetandgreetparking.co.uk
Took my car for a joy ride up the…
Took my car for a joy ride up the motorway, we have a tracker on it.
Stole expensive aftershave and other belongings from my car
Got fobbed off with oh it just happens
Do not park with them!!

Réponse de stanstedmeetandgreetparking.co.uk
poor communication, quite rude, and long delays…
poor communication and long delays transferring vehicle back to me. I regretted using this service and wish I had just paid for long stay car park to be honest as it would have been quicker. £13 charge in short stay when you meet them and another £13 when they finally (hour wait) bring it back, so overall I did not save me money or make my journey easier. Drivers are quite rude too if I am honest. Don't assist with luggage, just throw a key and disappear without a word, so please do not use if you need support.
EDIT: Really sorry if I have left this for the wrong company, I clicked a link on my booking email so perhaps take it up with them as that's causing you the issue. Company I used and wasn't happy with for clarity are: Stansted Meet & Greet: +447751482588 Direct Office Helpline Number: +442080982540
Address:
Orange Car Park
Postal Code CM24 1RW

Réponse de stanstedmeetandgreetparking.co.uk
AVOID AT ALL COSTS
Unfortunately for me I didn't see the reviews before booking this service and they did not dissapoint on earning the 1 star.
I missed my flight because the wait time for a car to take me to the airport was over an hour.
It's seems to be a very disorganised family business. I meet people there who waited longer than I did. Communication is difficult because I dont think they understand what is being said half the time.
I'm surprised they are even liked on a comparison site. They should be closed down
Upon returning to the uk I had another 45 minutes wait to go the 8 minutes drive to the parking lot.

Réponse de stanstedmeetandgreetparking.co.uk
New farm parking is terrible service…
New farm parking is terrible service went for 3 nights got charged extra £20 to use there shuttle service plus got back and the car was filthy covered in dust (please do not use this car park) they rip you off and full of bad attitude

Réponse de stanstedmeetandgreetparking.co.uk
Waited over an hour as driver legally…
Waited over an hour as driver legally needed a break

Réponse de stanstedmeetandgreetparking.co.uk
Sorry!
Initially wrote a 1 star review as this company has been linked to the one I used!
After a reply from the manager who explained the misunderstanding, I wanted to apologise.
The company I used go by multiple names (similar to the name of this one) to get away with what they are doing.
The one to avoid is operating from: 6 Stansted Rd, Elsenham, Bishop's Stortford CM22 6LJ.
Again want to apologise for the confusion!

Réponse de stanstedmeetandgreetparking.co.uk
If could give zero i would
If could give zero i would , avoid these scammers at all costs

Réponse de stanstedmeetandgreetparking.co.uk
Parking
I have to say my experience with the meet & greet parking was not that bad. As this was my first time using Stansted Airport & it only being a 30 minute drive from my home, I decided to use this facility & drive myself to the airport. Apart from 1 member of staff when I actually parked my car where I was told to, who actually grumpily told me to move it further forward until he put his hand up to stop me, not leaving much room for the car in front of my car to get their luggage out of their car, the rest of the experience was ok. On my return, as I was in a wheelchair being pushed by a porter, they actually brought my car from where it was left during my holiday to nearer to where I was. I must say though that as it is called Meet & Greet parking, I did expect to be met as I parked & my car brought to me upon my return. But you have to actually take your keys into a reception area with a slip of paper the guy directing parking gives you, you are then given a small card in exchange for your keys, that you hand back into the reception desk in order to retrieve your keys upon your return, & would be expected to walk to a parking area to collect your car.

Réponse de stanstedmeetandgreetparking.co.uk
0/5 rating
0/5 – Avoid this meet and greet service
I would strongly advise anyone considering this meet and greet service to avoid it. My experience at Stansted Airport was unacceptable from start to finish and completely undermined the convenience and efficiency that this type of service is supposed to offer.
I landed at 1:02am and contacted the company immediately, exactly as instructed. I was told passport control and baggage collection would take around 35 minutes, which should have given them more than enough time to have my vehicle ready. Instead, I was left waiting until approximately 2:25am for my car to be returned — over 1 hour and 20 minutes after notifying them of my arrival.
What made the situation worse was the complete lack of communication. During the delay, I made repeated calls to both the mobile and office numbers for updates. Calls were ignored, left ringing, or I was placed on hold without any meaningful information. On more than one occasion I was told someone would call me back, but no one did. At no stage was I given an honest or helpful update about when my car would actually arrive.
This was especially distressing because I am diabetic and was travelling in the early hours of the morning with my grandson and my pregnant daughter-in-law. Being left stranded at the airport at that time of night, with no clear information and no support, caused significant stress and inconvenience.
When the driver finally arrived, his attitude was dismissive and unhelpful. Rather than apologising or trying to resolve the issue, he simply said it was not his responsibility and told me to complain to the company. He was unable or unwilling to provide any proper complaint details and left before the matter could be discussed.
I am also concerned by the lack of transparency in the booking process. The confirmation email did not clearly set out the terms and conditions or provide a clear complaints procedure, making it unnecessarily difficult to understand customer rights or raise concerns afterwards.
A meet and greet service is sold on convenience, efficiency and peace of mind. This service delivered the exact opposite: long delays, poor organisation, no accountability and appalling communication. Based on my experience, I would never use this service again and would not recommend it to anyone.

Réponse de stanstedmeetandgreetparking.co.uk
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