Not a fan of the lenses included in the advertised price. Due to construction it was impossible to get to the store easily. It took several days for the glasses to come in and they came in separately... Voir plus
L'entreprise a répondu
4295 N Expressway 77/83 Expy, 78520 Brownsville, TX, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Not a fan of the lenses included in the advertised price. Due to construction it was impossible to get to the store easily. It took several days for the glasses to come in and they came in separately... Voir plus
L'entreprise a répondu
I was given assistance as if I was the only customer in the store. Associate Hitzary showed some wonderful manners and professionalism. She was attentive to my personal preferences and to my individ... Voir plus
Honestly, the experience was great being able to get an eye exam and your glasses in the same day is a wonderful experience and the staff was very welcoming and understanding. Unfortunately, my insura... Voir plus
L'entreprise a répondu
My second year there and the customer service is the greatest, efficient, and the turnaround time has gotten better!
L'entreprise a répondu
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Écrit par l'entreprise
4295 N Expressway 77/83 Expy, 78520, Brownsville, TX, Etats-Unis

Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very quick, several exams where done and a live ophthalmologist tech did the eye exam. Products were explained to me with detail.
Went on Sunday about 1 pm the lady that was at desk was rude she didnt even look for my sons type of prescription to make the glasses just said we dont have them . If you dont like your job then go somewhere else .
I went to get some reading glasses and I was sold a pair of bifocals or progressive glasses that I didn’t want or need. I see perfectly well. I only need glasses to read but was sold these that are more expensive and I’m having a hard time getting used to them I don’t like the way my vision feels when I use them and I look up or down, everything moves
Angie and management were super friendly and cs was great. They took the time to explain everything and do the correct exams for my eyes and have huge options of eyeglasses
Excellent customer service. I made my appointment and when I arrived to the store, I was attended quickly and I didn't have to wait. Everyone is very friendly and courteous. There is an abundance of selections and styles to choose for eye glasses. And they are well organized. Thank you for all your hard work.
Customer service was excellent
Found what I needed without a problem.
Glasses were ready in less time that expected
Super excelente el personal mug amable y pacientes 🙏🏻
Great service all around. Truly wonderful staff and informative!
I was given assistance as if I was the only customer in the store. Associate Hitzary showed some wonderful manners and professionalism. She was attentive to my personal preferences and to my individual needs; I also saw how she reviewed my records, which made her more efficient and effective; plus, she educated me on my financial options.
At the end, I got what I wanted economically. It was due to Hitzary, for she was ahead of the game. She is certainly is one of the kind.
The whole Stanton experience was wonderful, expect me back.
Excellent service, personnel, and product! I am bringing my whole family to Stanton Optical!
Friendly People and super fast service!!! My glass were ready in days!!!! 👍

Réponse de Stanton Optical - Brownsville
They are very friendly and they know their customers needs and attend in a professional manner.... quality performance. Will definitely recommend and I'm a.loual.customer.

Réponse de Stanton Optical - Brownsville
The inconvenience of not verifying insurance ahead of appointment even when I called weeks before to confirm my insurance was accepted. Availability of customer service that spoke English was not provided, never got to speak to an actual optometrist. Prices were very high and not explained. Charged me for a year of contacts when I asked for 6months supply

Réponse de Stanton Optical - Brownsville
The manager was very helpful and courteous. I had questions about thinning out my glasses and she was able to help me out with the cost.

Réponse de Stanton Optical - Brownsville

Réponse de Stanton Optical - Brownsville
The willingness on the veteran staff to explain things and options.

Réponse de Stanton Optical - Brownsville

Réponse de Stanton Optical - Brownsville
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.