Starlight Beds Avis 

1 697
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery was on time and was kept updated on the orders progress. Ordered a yellow single for my 4yo, it feels amazingly comfortable for her and she loves it. It is soft and springy almost like a clou... Voir plus

Noté 5 sur 5 étoiles

Starlight beds website is so easy to use and you get all your answers answered. I have brought from them a few times and I am never disappointed. The delivery is so quick, and always a great service

Noté 2 sur 5 étoiles

I gave delivery address but it was sent to a shop! Had to then arrange for it to be collected. Tried contacting customer services several times but thats a non-existant option. Mattress ok for the... Voir plus

Noté 5 sur 5 étoiles

Fast delivery and great service. Arrived exactly as described online and been a dream to sleep on. Great mattresses thank you.

À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de meubles
  6. Magasin de meubles de chambre à coucher

À propos de Starlight Beds

Écrit par l'entreprise

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 89 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 697)

319 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pleasantly surprised…

Pleasantly surprised at the quality and comfort of my new mattress - easy ordering process with quick despatch and delivery.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Super Comfortable Matress

Super quick delivery arrived on time and informed on when and what time matress arriving!
The matress is great quality and kids said cbest nights sleep ever", so comfy, love this mstress👌

9 août 2026
Noté 5 sur 5 étoiles

Good quality at a really good price

Good quality at a really good price. It is appreciated to get a good value item especially at the moment when money is very tight. My Daughter loves her new single mattress!! Would buy from this company again.

15 août 2026
Avis spontané
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Helen,

What a lovely review, thank you!

We’re really pleased we could offer you a quality mattress at a price that works for you, especially when every penny counts. Even better to hear your daughter loves her new mattress!

We’d be delighted to welcome you back to Starlight Beds in the future!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Very good quality thank you

Very good quality thank you

18 août 2026
Avis spontané
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Rahima,

Thank you so much for your lovely feedback!

We’re delighted to hear you’re happy with the quality. Wishing you lots of cosy, comfortable nights ahead!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great product

I’m always worried about ordering things off the internet, but I can honestly say that I’m so pleased I ordered from you. As soon as I ordered the mattress I was emailed and kept up to date with the delivery date and then an hour slot time. The mattress is great value for the price. I’m so pleased with it.

14 août 2026
Avis spontané
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Sarah,

Thank you so much for your lovely review!

We completely understand that ordering something as important as a mattress online can feel a little daunting, so we’re absolutely delighted to hear that you felt looked after from the moment you placed your order right through to delivery.

It’s wonderful to know you’re so pleased with your new mattress and feel it offers great value too. Here’s to plenty of cosy, comfy nights ahead!

Thank you for choosing us, it really means a lot

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Ordered mattress -very simple process…

Ordered mattress -very simple process and it was delivered as promised with good keeping in touch during my purchase- not used as yet but seems like the perfect guest mattress-thanks very much

14 août 2026
Avis spontané
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Carol,

Thank you so much for your lovely review!

We’re delighted to hear that ordering was simple, delivery went smoothly and you were kept updated along the way. We hope your guests enjoy a lovely comfy night’s sleep when the mattress gets its first use! Thank you for choosing Starlight Beds.

Kind regards,
Lillia

Noté 3 sur 5 étoiles

The mattress is a little bit springy…

The mattress is a little bit springy but it is only for a spare bedroom. ok quality for the price

2 août 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi there,

Thank you for your feedback!

We’re pleased to hear you feel the mattress offers good value for the price. We appreciate your comments regarding the springs but comfort can very depending on the individual as it is subjective. We hope it serves you well as a spare bedroom mattress. Thank you for choosing Starlight Beds!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Prompt friendly delivery..

Prompt friendly delivery... Really pleased with item for price paid,bought as nanny sleepover bed!

4 août 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Dawn,

Thank you so much for your lovely review!

We’re really pleased to hear you received friendly, prompt delivery and that you’re happy with your purchase.

We hope you get plenty of cosy nights from it.

Kind regrads,
Lillia

Noté 5 sur 5 étoiles

good product fast delivery

good product fast delivery. Thankyou

1 août 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi there,

Thank you so much for your lovely review!

We’re really pleased to hear you’re happy with your purchase and that everything arrived quickly. We really appreciate your support and hope you love your new product!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Absolutely amazing service my kids have…

Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the same day!! Absolutely outstanding can’t thank you all enough the kids are finally back in there beds

13 août 2026
Avis spontané
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Sophie,

Thank you so much for such a lovely review!

We’re so sorry you and the kids had such a stressful time trying to get the right mattresses.

We’re absolutely delighted that we could get everything sorted for you the same day and, most importantly, get the kids back into their own comfy beds! 🛏️

It really means a lot to our whole team to hear how happy you are with the service. Thank you for choosing Starlight Beds, and we hope the kids are enjoying some very well-deserved cosy sleeps!

Kind regards,
Lillia

Noté 4 sur 5 étoiles

Very good quality for the price

Very good quality for the price

30 juillet 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Tony,

Thank you so much!

We’re delighted you’re happy with the quality and feel you’ve got great value for money. Here’s to plenty of cosy, comfy nights ahead!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Excellent

Excellent! Small hiccup over delivery but all sorted and my bed arrived on time. Highly recommend. Very helpful and friendly staff.

15 juillet 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Rosanne,

Thank you so much for the lovely review!

We’re sorry about the little delivery hiccup, but we’re so pleased everything was sorted and your bed arrived on time! It’s wonderful to hear our team looked after you too. Wishing you lots of cosy, comfy nights in your new bed! 💤

Kind regards,
Lillia

Noté 5 sur 5 étoiles

When we notified them of an issue over…

When we notified them of an issue over delivery it was sorted immediately.
The mattress is of good quality and exceptional value for money. We would definitely recommend them

31 juillet 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hello,

Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our team were able to get this issue sorted out for you! We pride ourselves on being great value for money! Thank you for the recommendation!

Have a lovely day!

Kind regards,
Megan

Noté 3 sur 5 étoiles

Company are fine, quick delivery but mattress wasn't great for us

Didn't have any issues with ordering and receiving my item - delivery was quick. We ordered the 'Starlight Beds 7.25" Deep Luxurious Cool Touch Big Bricks Quilting White Border with Memory Foam and Spring Mattress' but unfortunately it's the most uncomfortable mattress I've ever laid on. We gave our daughter a new bed for her birthday so rushed on the day putting it all up for her as a surprise and quickly regretted our decision to unwrap the mattress. You can feel every spring; I have no idea where the memory foam is, and it's unbelievably noisy when you move on it. It's so bad that we're actually going to purchase her another mattress and get rid of this one :(

22 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Won’t be buying again after mold on mattress when arrived twice

Was shocked as I’ve brought from here before I ordered two mattress one of them turned up
Open and covered in black marks they arranged collection and another was sent out as I’ve opened the other one it’s got mold and black stains on the customer service was amazing but as for the mattress it’s self they were not good at all

13 juillet 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi there,

We’re very sorry to hear about your experience, especially as you’ve ordered from us before and expected much better. This certainly isn’t the standard we aim to provide, and we completely understand how disappointing it must have been to experience issues with both mattresses.

We’re pleased our customer service team were helpful in arranging the replacement, but we’re truly sorry that the second mattress also arrived in an unacceptable condition. Please accept our sincere apologies for the inconvenience and frustration caused.

If this issue has not yet been fully resolved, please do reach out to our customer service team Info@thesleeppeople.co.uk so we can look into this further and make sure everything is put right for you.

Kind regards,
Lillia

Noté 4 sur 5 étoiles

Comfortable

Son loves it very comfortable

13 juillet 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Emma,

Thank you for your lovely review!

We’re so pleased to hear your son is loving his new mattress and finding it super comfortable! Wishing him plenty of cosy, restful nights ahead!

Kind regards,
Lillia

Noté 4 sur 5 étoiles
Logo de Starlight Beds

Réponse de Starlight Beds

Hi Paula,

Thank you for your feedback!

We’re really pleased to hear you’re happy with your order overall. We’re sorry it turned out a little smaller than expected, but we’re glad it’s still doing the job!

Thanks again for choosing Starlightbeds, we really appreciate your support!

Kind regards,
Lillia

Noté 4 sur 5 étoiles

Good

Good, cheap value for money mattress

28 juin 2026
Logo de Starlight Beds

Réponse de Starlight Beds

Good afternoon,

Thank you for taking the time to leave us a review! We really do appreciate it! We are glad o hear that you found our items good value for money, as this is what we strive for at Starlight beds.

Please reach out to us if you need any further assistance!

Kind regards,
Megan

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus