Starplan Avis 2 303

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Voir plus

Noté 5 sur 5 étoiles

From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Voir plus

Noté 5 sur 5 étoiles

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Voir plus

Noté 2 sur 5 étoiles

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Fournisseur de meubles encastrés
  3. Artisan créateur de meubles
  4. Fabricant de meubles
  5. Magasin de rénovation
  6. Magasin de meubles de cuisine

À propos de Starplan

Écrit par l'entreprise

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

A good product but a few things would…

A good product but a few things would have made it great. The surfaces on some of the shelves had rough screw holes that would catch clothes. Some labels removed but sticky residues inside the drawers.

26 janvier 2026
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Réponse de Starplan

Hi William, thank you for leaving us a review with some feedback. If you require any further assistance or remedial work, please contact customerservice@starplanbedrooms.com and we will look into this for you.

Noté 2 sur 5 étoiles

Few chips and marks where on the…

Few chips and marks where on the wardrobe when installed

24 février 2026
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Réponse de Starplan

Hi, thank you for leaving us a review with feedback. Please contact customerservice@starplanbedrooms.com if you require any remedial work and we will look into this for you.

Noté 5 sur 5 étoiles

Great service

Great service. Freestanding furniture ordered and delivered very quickly. Installed on the day arranged. No complaints

31 janvier 2026
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Réponse de Starplan

Hi Claire, thank you for leaving us a review! We are delighted to hear that you experienced a great service! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Very efficient service from the…

Very efficient service from the planning and design to the fitting.
Would 100% recommend

26 janvier 2026
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Réponse de Starplan

Hi Mrs Roberts, thank you for leaving us a review! We are pleased to hear that you would recommend Starplan based on your experience! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

1st class service

We ordered stand alone bedroom furniture ,2 wardrobes and dressing table / chest of drawers. The delivery came on the day arranged and the guys fitted them with no issues. We are very happy with the whole process and the quailty of materials used.
Thank you

20 janvier 2026
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Réponse de Starplan

Hi Francis, thank you for leaving us a review! We are delighted to hear that you are happy with the process and quality provided by Starplan! Thank you for using Starplan!

Noté 5 sur 5 étoiles

Highly recommended

Lovely clean and spacious showroom. Really helpful and knowledgeable staff. Nothing was too much trouble. Mattress so comfortable, quick delivery, lovely and respectful delivery drivers. Highly recommended.

18 décembre 2025
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Réponse de Starplan

Hi Holly, thank you for leaving us a review! Thank you for this feedback, it is always great to hear! Thank you for recommending Starplan!

Noté 5 sur 5 étoiles

The furniture is lovely and the fitters…

The furniture is lovely and the fitters were very good.
I can’t fault this.

24 février 2026
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Réponse de Starplan

Hi Jean, thank you for leaving us a review! Your feedback has been passed along. Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish! Brian was simply amazing. He listened to all our needs and gave us best options for the four wardrobes we ordered . The fitters did great job too, very considerate as we had carpets in the house .I would highly recommend them:)

18 février 2026
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Réponse de Starplan

Hi Uma, thank you for taking the time to leave us a review! We are delighted to hear that you would recommend Starplan based on your experience! Your feedback has been passed along to the team. Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Wardrobe

Friendly and comprehensive service from initial consultation to installation

17 février 2026
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Réponse de Starplan

Hi Ian, thank you for taking the time to leave us a review! We appreciate our customers doing this! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

This is the 3rd time i have used…

This is the 3rd time i have used Starplan. Came on time, good tidy workers. Very pleased with finished result.

12 mars 2026
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Réponse de Starplan

Hi Arlene, thank you for leaving us a review! We are delighted to hear that you are pleased with the finished result! Thank you for continuing to use Starplan!

Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs! Our experience with Star Plan Cannock started off well, but everything went downhill once the wardrobes were installed. Since the initial fitting in January, we’ve faced one issue after another.
The fitters returned today to address the problems, but arrived with completely different instructions from those agreed with the aftercare manager. To make matters worse, we’ve now been told to fix the issues ourselves.
This level of customer service is completely unacceptable and extremely disappointing especially with the amount of money they cost.

31 mars 2026
Avis spontané
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Réponse de Starplan

Hi Rachael, we are sorry to see your experience with Starplan has not been up to standard. To help us look into this, could you please contact customerservice@starplanbedrooms.com for our staff to reach out to you.

Noté 5 sur 5 étoiles

Bedroom furniture ☆☆☆☆☆

Went to Starplan at Newtownabbey for bedroom furniture. Hats off to Tony who helped us with everything from selecting colours and styles to organising delivery. Very friendly and kept us updated at all stages. The 2 delivery men were on time and had it all assembled in very good time. Over the moon with my purchase and would highly recommend.

5 mars 2026
Avis spontané
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Réponse de Starplan

Hi, thank you for leaving us a review! We are pleased to hear that you were happy with your Starplan experience and that you would recommend us! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Professional people providing a great service

We had bedroom furniture supplied and fitted by Starplan about 20 years ago that still looks like it was fitted last week so we had no hesitation in going to the Bangor branch again when we needed to upgrade another bedroom. We immediately saw what we wanted from the displays in store. We spoke to Ian Bowers and gave him the room measurements and he'd rattled off the basic design in no time at all. After a few discussions with and advice from Ian we agreed the final design and arranged for Ian to measure the room to confirm the design. Six weeks later and Timmy and William turn up in a big van with a lot of bedroom furniture and 3 hours after that we have a beautiful new bedroom. A big thanks to Ian and the fitters for a totally professional service start to finish.

23 mars 2026
Avis spontané
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Réponse de Starplan

Hi John, thank you for leaving us a review! We are delighted to hear that you felt you received a professional service from start to finish. Your feedback has been passed along to the teams. Thank you for choosing Starplan again!

Noté 5 sur 5 étoiles

THESE WARDROBES LOOK AMAZING,ABS…

THESE WARDROBES LOOK AMAZING,ABS SOLID,WOULDNT GO ANYWERE ELSE,FROM LIAM DESIGNING IT TO THE FITTERS DIDNT TAKE LONG,THANK YOU STARPLAN.

24 mars 2026
Avis spontané
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Réponse de Starplan

Hi Michelle, thank you for taking the time to leave us a review! Your feedback has been passed along to the team. We are pleased you are happy with the final product! Thank you for using Starplan!

Noté 5 sur 5 étoiles

Thank you Natalya - Newtownabbey store

We visited the Newtownabbey store in Northern Ireland and Natalya welcomed us. She went through every detail and was so attentive to everything our daughters were asking for. She kept us informed at every step and checked in with us frequently to confirm the plans. Very happy with the experience and our daughters are delighted with their new bedrooms. Thank you, Natalya

17 février 2026
Avis spontané
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Réponse de Starplan

Hi Emma, thank you for taking the time to leave us a review! We are pleased to hear that you were happy with your Starplan experience and your daughters are delighted with their new bedrooms! Your feedback has been passed along! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Excellent work

Excellent work. Very quick and to an high standard

18 mars 2026
Avis spontané
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Réponse de Starplan

Hi Philip, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Beds

Went to Longwood road branch for a bed. Tony very attentive and helpful and explained advantages of various beds
Encouraged us to think things through which we did coming back to make the purchase.

18 mars 2026
Avis spontané
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Réponse de Starplan

Hi Alan, thank you for leaving us a review! We are pleased that our sales designer, Tony was able to assist you with choosing a new bed that suited your needs! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Bedroom/Living Room Furniture

A fantastic experience from start to finish from Starplan in Bangor. Particular credit is due to Crosbie Cox for excellent advice and expert design during the planning stages. He kept us informed at every stage of the process and did everything as promised. He was also brilliant with our daughter as we made our choices. The two fitters, Sean and Rodney, came on time, did a fantastic job and left the rooms clean and today.

11 mars 2026
Avis spontané
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Réponse de Starplan

Hi Paul, thank you for leaving us a review! We are delighted to hear that you had a fantastic experience from start to finish! Your feedback has been passed along to the teams! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Easy & stress free

This was such an easy, stress free process.
I totally love my new kitchen.
Stephen, Chris and the rest of the staff were informative, polite and always happy to help and answer any questions.
There was no pushy sales or add-ons.
Would definitely recommend starplan 5*****

12 mars 2026
Avis spontané
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Réponse de Starplan

Hi Jane, thank you for leaving us a review! We are delighted to hear that you had a great experience with Starplan and love your new kitchen! Your feedback has been passed along to the team! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Excellent Service

We visited a few different companies trying to get a wardrobe solution for a tricky space. Star plan was the only place that was able to accommodate all of our requests and nothing was too much for Natalya. We are really pleased with our finished bedroom and are already thinking about our next project with star plan. Thanks natayla for the design and for all the staff in the background.

12 mars 2026
Avis spontané
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Réponse de Starplan

Hi Mrs Getty, thank you for leaving us a review! We are delighted to hear that our sales designer, Natalya, was able to incorporate all your needs into your bedroom design! Thank you for going with Starplan!

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