Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smo... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phon... Voir plus
L'entreprise a répondu
Excelente atención la de Brian Amorim, atención personalizada 100% desde el inicio para la exploración hasta ahora que ya soy cliente de ellos…. Me acompañó en todo el proceso, no lo cambio por nadie
L'entreprise a répondu
Our office had an excellent experience with Slice. Dylan our tech was amazing. Eric Vaughn our sales rep provided us with a solution to our current situation. Highly recommend Slice to anyone in need... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de paiement par carte de crédit
- Services aux entreprises
- Fournisseur d'équipements Eftpos
- Service de paiement
Écrit par l'entreprise
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Écrit par l'entreprise
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Coordonnées de contact
15 Main Street, 07733, Holmdel, Etats-Unis
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Excellent
664 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very bad customer service
I have never had such a hard time canceling a service before in my entire life. It has taken over 1 month and so many calls to customer service repeatedly asking them to get someone to call me, so I can cancel my account. I still have not talked to anyone. I was told by email that my account was closed on 3/30/2026 after calling Slice the 2/18/2026 the first time. The customer service started out great in 2025. I don't know what happened. I do not suggest anyone use Slice or Clover.
30 mars 2026
Avis spontané
Réponse de Slice
We are so sorry to hear you are have trouble connecting to solution your problem. We’d appreciate the opportunity to look into what happened. Please reach out to us at Bruce@StartSlice.comwith your contact information so we can follow up internally and address this situation. Thank you for bringing this to our attention.
Team went above and beyond
Team went above and beyond! Stayed 4.5 hours doing my install to help my modify my entire online menu. I really appreciate all of Dylan and Justin's help! Would highly recommend!
27 mars 2026
Avis spontané
Réponse de Slice
Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. Dylan and Justin truly go the extra mile to make sure everything is just right, and we’re glad they could help bring your online menu vision to life. Your recommendation means a lot to us—we’re always here if you need anything in the future.
Réponse de Slice
Thank you for your feedback! We’re so glad to hear that you found our team helpful and professional. Providing a smooth and positive experience is always our goal, and we truly appreciate you taking the time to share your experience. Let us know if there’s ever anything else we can assist you with.
The communication and the hard work…
The communication and the hard work done to help get our account figured out.
27 mars 2026
Réponse de Slice
Thank you for your feedback! We’re glad to hear our team’s communication and dedication helped get everything sorted out for your account. We truly appreciate your support and are always here if you need anything.
Réponse de Slice
Thank you for your feedback. We’re glad to hear you found our team helpful and responsive. We appreciate your support and are always here when you need us.
Good but not great
The start up process was pretty good and their customer service is great. I think most of the issues I've had has been on the Clover side and not Slice but trying to get fixes have been an issue. Also follow up on issues is pretty bad if I dont keep calling them about it. Overall pretty good but definitely room for improvement.
4 mars 2026
Réponse de Slice
Thank you for your honest feedback—we truly appreciate it. We’re glad to hear the startup process went smoothly and that you’ve had positive experiences with our customer service.
We’re sorry to hear about the challenges with resolving issues and the need for repeated follow-ups. That’s not the experience we want for our merchants. We’d really like the opportunity to look into this further and help improve your experience.
Your feedback helps us improve, and we appreciate you sharing it.
Brett is awesome!
Brett is awesome!! Very attentive, never have to wait for ANYTHING. He will stop in just to check on things. What a great cause! We love our Vets. Would highly recommend them .
26 mars 2026
Avis spontané
Réponse de Slice
We’re thrilled to hear Brett has been so attentive and proactive in supporting you—that’s exactly the level of service we strive for. It also means a lot to hear your appreciation for our mission. We truly value your support and recommendation!
I had a terrible experience with Slice…
I had a terrible experience with Slice POS system. They are completely dishonest and non transparent from the start — which is to sa. They keep adding new fees every month after telling a set fee without warning or explanation, and they lie to by signing you on a 4 year contracts. It’s clear they are more interested in making money off their customers than providing a reliable service.
I strongly recommend everyone to go directly to Clover instead. Slice POS is a third-party scam from the beginning. Protect your business and avoid wasting your time and money on this fake scam. Stay away at all costs.
26 octobre 2025
Réponse de Slice
**UPDATE: we are unable to connect with the number you have on file. Please reach out so we can help. **
We’re sorry to hear about your experience and appreciate you bringing it to our attention. This is not the level of service we strive to provide. A member of our team will be reaching out to you directly to learn more and work toward a resolution. Thank you for your patience—we’re committed to making this right.
Réponse de Slice
Thank you for your feedback. We understand how important it is to quickly reach the right person and communicate clearly, and it’s clear we fell short here.
We’d like the opportunity to address this and improve your experience. A member of our team will be reaching out to you directly to better understand what happened and help resolve any outstanding issues. We appreciate you bringing this to our attention.
Very quick and was so easy to get it…
Very quick and was so easy to get it all set up. Was able to run first payment with client over the phone right away! Very happy 😊
25 mars 2026
Avis spontané
Réponse de Slice
Thank you for the great feedback! We’re so glad everything was quick and easy to set up, and that you were able to take your first payment right away. That’s exactly what we strive for! We appreciate your support and are here whenever you need us 😊
Sales rep book the account and after…
Sales rep book the account and after that its like calling GOD no answer.
25 mars 2026
Réponse de Slice
We’re sorry to hear about your experience and understand how frustrating that must be. That’s not the level of communication or support we aim to provide. A member of our team will be reaching out to you directly to get more details and make sure your concerns are addressed. We appreciate you bringing this to our attention.
I am now paying 40% of what I had been…
I am now paying 40% of what I had been paying my previous credit processing company. Service is better...they gave me the equipment and even paper. Tech called for setup at agreed upon time and was great. Was nervous about changing but this has just been a great experience.
12 mars 2026
Réponse de Slice
Thank you so much for sharing your experience! We’re thrilled to hear you’re saving significantly and that the service, equipment, and setup all exceeded your expectations. It’s great to know our team made the transition smooth and helped ease any concerns about switching. We truly appreciate your trust and are glad it’s been such a positive experience!
Brett is awesome!
Brett is awesome!! Very helpful with everything!!! Went out of his way to make sure all was running smoothly & brought us an amazing gift basket!!! 🌟 🌟 🌟 🌟 🌟
25 mars 2026
Avis spontané
Réponse de Slice
Thank you so much for the wonderful feedback! We’re thrilled to hear Brett took such great care of you and made sure everything was running smoothly. He’ll be especially happy to know the gift basket was appreciated! We truly value your support and are always here if you need anything!
Great service
Thank You. The new drawer has been installed and the old one was boxed and sent back. Very quick response.
23 mars 2026
Réponse de Slice
Thank you for the update! We’re glad to hear the new drawer was installed smoothly and that the return of the old one was quick and easy. We appreciate your feedback and are always here if you need anything.
Awesome service
Switching to this merchant service was a breeze! It has improved transaction speed. Brett made everything simple and stress-free. I wish I switched sooner!
25 mars 2026
Avis spontané
Réponse de Slice
Thank you so much for your kind words! We’re thrilled to hear that the switch was smooth and that you’re already seeing improvements in transaction speed. Brett will be happy to know he made the process simple and stress-free for you. We truly appreciate your support and are glad you made the switch!
Always you get a live service person…
Always you get a live service person ready to help.
20 mars 2026
Avis spontané
Réponse de Slice
Thank you for your kind words! We’re proud to have a live support team always ready to help whenever you need it. We truly appreciate your feedback!
Réponse de Slice
¡Muchas gracias! Nos alegra saber que todo ha estado excelente. Agradecemos tu confianza y estamos aquí para ayudarte en lo que necesites. ¡Que tengas un excelente día!
Real Human Support
The technical Support person was able to help us out and resolve our issue in one call. We have been happy with Slice so far.
23 mars 2026
Réponse de Slice
Thank you for sharing your experience! We're so glad our technical support team was able to resolve your issue quickly and efficiently in just one call. It's great to hear you've been happy with Slice—we truly appreciate your support and are always here if you need anything!
Easy to set up
Easy to set up. Friendly customer service. Cheaper than everyone else. Thank y'all!
20 mars 2026
Avis spontané
Réponse de Slice
Thank you so much for the kind words! We're really glad to hear the setup was easy and that our team could provide friendly support. It means a lot that you chose us, and we’re always here if you need anything. Appreciate you!
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