Steam Rocket Avis 

314
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous company. Great prices. I bought some boardgames on their site and they arrived very quickly, with a sweet handwritten note. Games are fairly priced and they have some amazing education toys... Voir plus

Noté 5 sur 5 étoiles

Bought from this company a few times now. Always nice where possible to buy from an independent rather than Am*z*n Really great wide selections of games etc. from which to choose, free postage over... Voir plus

Noté 5 sur 5 étoiles

I've been searching for the Down the Rabbit hole game for quite some time. It's really expensive on another online site. I came across it in SteamRocket at less than half the price on the other sit... Voir plus

Noté 5 sur 5 étoiles

Too Good I genuinely have to limit the time I spend on their website or risk courting bankruptcy. The range of products and prices is great, but you can tell that from their website. What yo... Voir plus

À propos de l'entreprise

  1. Magasin de jouets pour enfants
  2. Magasin de fournitures scolaires et matériel pédagogique pour enseignants

Écrit par l'entreprise

Independent store selling a carefully selected range of fun educational games and toys. We believe that the very best way to learn is through play, and our priority is fun games and toys that will be used again and again. We take pride in the quality of our products (and do enjoy play testing them ourselves!) and stock a range of board and card games, construction and robotic kits and other fun learning resources.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(314)

23 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

I purchased an excellent game, ‘Icecubed’, but there was an issue with one of the parts which was very swiftly sorted out for me by Anne. Great game, great customer service, thank you.

28 juillet 2025
Noté 5 sur 5 étoiles

Lightning Dispatch and Delivery

Fastest dispatch (10 minutes) and delivery turnaround I have ever experienced. Well packed with a personal ‘thank you’ added to the dispatch note. Puts other retailers to shame really. Very impressive business!

3 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I made a mistake on the address but…

I made a mistake on the address but despite repeated attempts to contact this company (starting seconds after the order was place, ) they sent the item I purchased to the wrong address. No contact, no attempt to resolve the issue. Just whoops you made a mistake, it's going to cost you.
Do not buy from these people.

9 mai 2025
Avis spontané
Logo de Steam Rocket

Réponse de Steam Rocket

Hi. We have replied to your email and stated the item was indeed not sent to the new address as you had requested by email. We accept this error and have already re-sent the order to the new address. This does not cost you any more and the new dispatch happened on the correct day. The review is factually completely incorrect and it is disappointing you have chosen not to put this right, even after receiving the product in good time. Anne

Noté 5 sur 5 étoiles

Prompt service

Prompt service, with a handwritten note to thank us for our purchase. A lovely touch.

28 avril 2025
Noté 5 sur 5 étoiles

Most excellent shop

I ordered a board game that was unavailable everywhere else (even at retailers). The order and payment went through quickly but I was worried as I ordered from abroad. It came within a week, without any trouble or damages - I could track the package through all its journey. I even found a cute little handwritten note inside wishing me fun with the game. This is the most excellent shop I have ordered from so far :)

12 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Too Good

Too Good
I genuinely have to limit the time I spend on their website or risk courting bankruptcy. The range of products and prices is great, but you can tell that from their website.
What you can't tell by browsing, is the care and attention that quite plainly goes into all parts of their service.
Every individual item, hand wrapped and collectively placed in custom mounting and padded appropriately to fit study shipping packing.

As well as providing excellent protection, it makes receiving every shipment like mini old-fashioned Christmas, unwrapping brown paper packages and marveling at the goodies inside.

Absolutely Smashing :D

1 avril 2025
Noté 5 sur 5 étoiles

Space Escape

The game was delivered promptly and was as described.
We have really enjoyed playing the game!

31 mars 2025
Noté 5 sur 5 étoiles

1000000/10

I live in the US and I couldn’t have my game shipped because of the weight of the item. I emailed them and they worked with me to have it sent anyways via alternate shipping and gave me an invoice. They were very fast, friendly, and helpful. My family and I are in love with our copy of Stomp the Plank XXL and I owe that happiness to Anne at Steam Rocket! Thank you so much!

28 mars 2025

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