Clearwater Products T/as Sterling Avis 85

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Been buying products from Sterling for about 4 years now and I can honestly say that I have had first class service every time. Customer service is second to none, this time from Rebecca . Delivery is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure to deal with a company that puts the customer first. The Clearwater Eclipse tap is also the best as well as the cheapest kitchen tap I have had for several years. When the hot tap sta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service from Chloe!!! We needed a replacement cartridge for our 4 year old Clearwater tap and couldn't find one online. We emailed and Chloe sourced spares for all three cartridges co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phone line promptly answered by incredibly helpful customer service staff who acted immediately to help me source a new tap spare part whilst being ultra diligent and suggesting I send pictures to be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de distribution

Écrit par l'entreprise

Established in 2000, Clearwater is a UK Design house with a passion for all things Sinks and Taps! Our products are designed in-house by our passionate and driven design team and produced with our core fundamentals at heart :Form, Functionality , Longevity, Serviceability and most importantly Innovation. For customer confidence in our products we offer industry leading warranties up to a Lifetime! Such is the confidence we have in our products. Just as important to us, is our customer service experience and we are proud to boast a class-leading service. As a company choice is very important our sink collection boasts the broadest choice with four material choices; Stainless Steel, Ceramic, Quartz Granite and Cast Iron and within these groups we offer a multitude of designs. We also offer the widest colour choices in both Ceramic and Quartz Granite sinks and now offer PVD warm steel finishes within our steel sink programme. With the choice available we know we can fulfil almost any sink request that is desired. Our tap ranges are a particular source of pride as we have specialised in the widest choice of styles and functions from Kettle, filter and Sensor functions as well as our unique Twist & Spray options with a wide choice of colour pallets including PVD and Nano finishes that will last the test of time!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Customer Service

Had an issue with the handles on my three years old filter tap. I just wanted advice on fixing the issue as there were no instructions available on line. Spoke with Jasmine who spoke to one of the technical people. Within five minutes the problem was identified and new handles despatched. Wow !! Why can't all customer service be to this level. Thank you

30 janvier 2025
Avis spontané
Logo de Clearwater Products T/as Sterling

Réponse de Clearwater Products T/as Sterling

hank you for your fantastic feedback.

We’re delighted to hear that Jasmine and our technical team were able to help identify the issue with your filter tap handles so quickly and arrange for the replacements to be dispatched. Providing clear advice and fast, effective solutions — even when customers are simply looking for guidance — is something we take great pride in.

We’ll be sure to pass on your kind comments to Jasmine and the technical team. Thank you again for taking the time to share your experience — it’s wonderful to know our customer service made such a positive impression.

Noté 5 sur 5 étoiles

Needed a replacement spout for my 4 yr…

Needed a replacement spout for my 4 yr old clearwater galaxy kitchen tap. Heidi found my order by my post code and within minutes informed a new one was on it’s way. Excellent customer service and lovely friendly staff. Will certainly order more products.

8 octobre 2024
Avis spontané
Logo de Clearwater Products T/as Sterling

Réponse de Clearwater Products T/as Sterling

Thank you for taking the time to share your feedback.

We’re delighted to hear that Heidi was able to quickly locate your order and arrange a replacement spout for your Clearwater Galaxy kitchen tap. Providing long‑term product support and making replacement parts easy to obtain is something we place great importance on, so it’s wonderful to know this was reflected in your experience.

We’ll be sure to pass on your kind comments to Heidi. Thank you again for your support, and we look forward to assisting you with any future orders.

Noté 5 sur 5 étoiles

Just finished installing my Quarsil…

Just finished installing my Quarsil Carina sink with Matching Elara Tap. Easy Install, Quality Products.

5 octobre 2024
Avis spontané
Logo de Clearwater Products T/as Sterling

Réponse de Clearwater Products T/as Sterling

Thank you for taking the time to share your feedback.

We’re delighted to hear that the installation of your Quarsil Carina sink and matching Elara tap went smoothly and that you’re pleased with the quality of both products. Designing sinks and taps that combine ease of installation with long‑lasting performance is something we place great importance on.

Thank you again for choosing Sterling — we hope you continue to enjoy your new kitchen setup.

Noté 5 sur 5 étoiles

Fantastic product and support

I was torn between a couple of options. Called Sterling and was given some great advice over the phone. Felt they really understood what I wanted. The taps I purchased are a great addition to my Kitchen.

28 septembre 2024
Avis spontané
Logo de Clearwater Products T/as Sterling

Réponse de Clearwater Products T/as Sterling

Thank you for your lovely feedback.

We’re really pleased to hear that our team was able to offer helpful advice and support while you were choosing the right option for your kitchen. Taking the time to understand our customers’ needs and recommend the most suitable products is something we pride ourselves on.

It’s great to know that the taps you selected have been a perfect addition to your kitchen. Thank you again for choosing Sterling and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Give Clearwater & Thomas Denby products a try!

Exceptional product quality, lots of sink & tap choices & all at a competitive price! Telephone & they answer straight away, email them & they reply quickly!

26 septembre 2024
Avis spontané
Logo de Clearwater Products T/as Sterling

Réponse de Clearwater Products T/as Sterling

Thank you for your fantastic feedback.

We’re delighted to hear that you’re impressed with the quality and range of our Clearwater and Thomas Denby products, as well as their competitive pricing. We also appreciate your comments on our responsiveness — providing prompt, helpful support by both phone and email is something we place real importance on.

Thank you for taking the time to recommend our products. Your feedback is very much appreciated, and we look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Great company

High quality products and a wide assortment. The latest trends in kitchen sinks, taps and other accessories in one place. A trustworthy company and team-highly recommended!

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Been trading with sterling for many…

Been trading with sterling for many years now. They responded quickly to any enquiries I had. The staff are always polite and willing to go the extra mile. Their range is one of the biggest in the market and are very rarely out of stock. Couldn’t recommend anymore highly.

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Replacement Lever Tap Handles

Having purchased kitchen tap from a UK supplier some time ago, replacement of hot lever tap handle was needed. Original supplier was not able to assist. Living in New Zealand no supplier was available. Searching web located Sterling Sinks & Taps who were extremely accommodating and prompt with my request and had no hesitation with offering me a replacement product. The company was diligent with all their communication and packaged the parcel which arrived safely in New Zealand today.
I can only highly recommend this company for their courtesy, promptness and helpful response.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We purchased our new Kitchen Sink and…

We purchased our new Kitchen Sink and Tap from Sterling. The quality of the products and ease of installation was incredible.
Dealing with sterling was an absolute pleasure, their customer services gave us clear and prompt information regarding delivery.
Top service and Products

20 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

High Quality Products and Service

Amazing company to deal with, brilliant products and service. Dan Boulton was very helpful throughout. Would use again and highly recommend to others!

7 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company and products!

Recently used sterling to supply products for our kitchen. Great company who know what they're doing which made the whole experience great. Their communication and knowledge is second to none and the products are of a very high standard and very well made. Really happy we went with them! Will use again in the future.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional

A great company from start to finish. If its professional you want then do not look elsewhere. Super helpful in every aspect and i would highly recommend, i dealt with Dan and couldnt speak highly enough off him, he was able to help us achieve exactly what we required. Thanks again Sterling for everything 👍

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing company to work with!

Amazing company to work with and their aftersales service has been incredible. Special thanks to both Becky and Dan for helping me with everything.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Flawless Service

The team at Sterling from management to customer service always helpful to the max, prompt and flawless service and never any issues!

You're great service is Highly and Truly appreciated.

20 septembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus