We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... Voir plus
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We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... Voir plus
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My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... Voir plus
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The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Voir plus
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The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Voir plus
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For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
2129 London Road, G32 8XQ, Glasgow, Scotland, Royaume-Uni
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got the product at a great price and the quality of the furniture is good

Réponse de Sterling Home - Glasgow
I recently bought a new bed from Sterling Furniture, London Road, Glasgow. Eric was the salesman. What an outstanding salesman. He was very knowledgeable on each and every product in his large department. He told me that he had nearly 30 years experience in selling beds. I found him to be very patient, knowledgeable and understanding. I did not feel rushed or pressurised into choosing an expensive item as I went to the store on two occasions. I listened to his advice and chose the correct product for me. What a credit he is to your company. It’s a pleasure to go into your store and be served by someone who knows their product and who gives outstanding customer service. I would have no hesitation in recommending this company. I left the store very happy that I had chosen the correct product for me. Thank you again Eric.

Réponse de Sterling Home - Glasgow
The sales lady let me just let me browse before apportion me then she came over and helped me choose my new sofas she was very good not rushing me into anything

Réponse de Sterling Home - Glasgow
Went to London road store today and had the pleasure of dealing with Evelyn and Lynette. They were warm and friendly right from the minute I asked them for help. I was looking for two lamps and only saw one on display. They quickly located a second, wrapped them in bubble wrap and helped me out to my car with them. Nothing was too much trouble. Take heed Uddingston branch. I visited there last night and they only had one lamp in stock and staff member didn’t offer to check other stores for me.. it was patently obvious she wasn’t interested . Take a bow Evelyn and Lynette , you are a credit to your company.

Réponse de Sterling Home - Glasgow
Sales man was really helpful sale was stress free great service nothing was a bother

Réponse de Sterling Home - Glasgow
Had a problem with sofa and they were quick to sort a replacement. Shaun was amazing helping me choose another sofa his customer service is amazing.

Réponse de Sterling Home - Glasgow
We came to have a look at sofas, not particularly intending to buy there and then. We were so impressed with the quality and helpfulness of the lovely lady who attended to us that we did buy our sofa there and then!

Réponse de Sterling Home - Glasgow
I have visited several stores looking for a new sofa and have been put off by over pushy sales people. From the minute we entered the store in London Rd, Glasgow we knew this was where we’d find our new furniture. Frank, our salesman, was super helpful but left us to look. He checked in with us regularly and offered suggestions when he saw the look we liked. I am so pleased we decided to stop here. Would recommend the service to anyone looking to buy new furniture.

Réponse de Sterling Home - Glasgow

Réponse de Sterling Home - Glasgow
The lovely eveyln and Shawn were so helpful they went above and beyond... I shall be back very soon

Réponse de Sterling Home - Glasgow

Réponse de Sterling Home - Glasgow
Delivery came earlier than expected but got a call the week before to ask if that was OK if not the store would hold it. The delivery came on the expected day at the expected time. Two helpful drivers and the sales lady was great too

Réponse de Sterling Home - Glasgow
Bought a side unit for my turntable and records and looks really smart. I've always bought my furniture from sterling as I think there furniture are always smart looking.

Réponse de Sterling Home - Glasgow
We are now having to wait a further 7 weeks for our dining table after already waiting 6 weeks

Réponse de Sterling Home - Glasgow
Sales staff were helpful and answered any questions we asked. Allowed us to pick what we were looking for never trying to shove things at us

Réponse de Sterling Home - Glasgow
Hi just received my new sofas from Sterling. The gentleman who sold me my suite was lovely and very helpful. Suite came quick & is absolutely beautiful, however we had a problem getting a delivery time/slot that worked for us as they don't deliver on a sat so asked for a afternoon slot to help us out but they weren't very accommodating to our needs as we both work Monday- Friday. They eventually gave in & delivered it last on that particular day. Happy with everything else.

Réponse de Sterling Home - Glasgow
Buyer beware. The quality of leather sofas from Sterling Home is going downhill rapidly.
We bought a leather sofa set comprising of a 3 seater, 2 seater and recliner chair costing over £3000. It was delivered in June 2022. Its now sagging on the 2 seater and was inspected and we were told it's normal wear and tear. I would have to pay to get it fixed.
I've also noticed that the leather on the 2 seater at the point between the 2 seat cushions is starting to peel. It's probably not worth reporting it to Sterling or the care plan as that's probably going to be put down to normal wear and tear too.Issues like these on a sofa just under 3 years old that's ridiculous.
My last sofas were leather and also from Sterling and we had them for over 7 years with absolutely no issues. They were in perfect condition so we gave these away when we got the new sofas.
For a leather sofa to not even last 3 years is absolutely ridiculous. Cheap furniture brought in from China and poor quality control. You only get a 2 year guarantee with Sterling on sofas as I was informed. So don't expect your lovely new sofas to last much longer than that. It has totally put me off any future purchases with Sterling furniture.

Réponse de Sterling Home - Glasgow
Staff and sales assistant was not push and everything went smoothly aways better with the human touch

Réponse de Sterling Home - Glasgow

Réponse de Sterling Home - Glasgow
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