Not great. Carpet fitting rescheduled- not met Called 4 hours later onthe day of fitting only to be offered sincere apologies etc Then told of factory issues/delivery/hiccups in the warehouse etc... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRannoch Road, Birkenshaw Trading Estate, G71 5PR Uddingston, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... Voir plus
L'entreprise a répondu
Lots of different brand names BUT too similar to other furniture shops so not a first stop perhaps. Nothing for the younger ones setting up. V.limited in style - dated. More people in cafe than act... Voir plus
L'entreprise a répondu
Quality of staff and furnishing on display. Layout of shop was ideal for browsing and we were not being pressured by staff. However, when we did require help the staff, Richie and Richard were extrem... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de revêtements de sol
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de matelas
Écrit par l'entreprise
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Coordonnées de contact
Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, Royaume-Uni
- 01698 811555
4,5
Excellent
346 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely new sofa
I love my new sofa thank you. The communication was fantastic from start to finish.
I received a text to confirm my 3 hour time slot and the guys came well within this time. Spoke us through which route/way they wanted to bring the sofa into the house and did so promptly and without any damage to my walls and doors.
They built it for me and took away all the rubbish leaving my house spotless.
Uddingston store is fantastic & I love to visit here any time I need things for the house. Has a great flooring department too and the best rug gallery I have seen which I will be purchasing my rug from soon. Thank you again.
13 janvier 2025
Avis spontané
Réponse de Sterling Home - Uddingston
Hi Laura
Thank you for taking the time to leave your lovely review, it's really appreciated.
We are delighted to hear that our in store colleagues along with our delivery teams were informative, patient, and careful. This all helped to provide a positive shopping experience for you.
Customers are at the heart of everything we do and we are committed to ensuring that you receive the best service from the beginning to the end of your shopping experience. Please contact our dedicated customer support department if you have any issues and you would like our advice.
Thank you for choosing Sterling Home !
Kind Regards,
The Sterling Home Team
Réponse de Sterling Home - Uddingston
Hi James,
Thank you for taking the time to leave us a review, it is greatly appreciated.!
It's great to know you had a positive experience whilst shopping at our Uddingston store.
Thank you for choosing Sterling Home, we look forward to welcoming you back again soon.
Kind Regards,
The Sterling Home Team
Bruce was an amazing help
Bruce approached us a few minutes after we arrived and started looking at a sofa. He was helpful but most importantly, he gave us the information we needed then told us his name and left us alone. We didn’t feel pressured and as a result we spent approximately £8000 as a result. Angie was also helpful when we were buying a bed too.
29 décembre 2024
Avis spontané
Réponse de Sterling Home - Uddingston
Hi Steven
Thank you for taking the time to leave your positive review, it's really appreciated.
We are delighted to hear that Bruce was helpful and informative without being intrusive so that you could make an informed choice and have a positive shopping experience.
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Lush new sofa
Found the exact sofa I wanted (wasn't even looking for) within 2 mins of stepping inside the store. Staff were great and got an absolute bargain on the sofa which was too good to pass up. Speedy delivery. Would definitely shop in store again.
30 novembre 2024
Réponse de Sterling Home - Uddingston
Hi Denise
Thank you for leaving this lovely review. How wonderful to find exactly what you wanted when not looking!
We are delighted to hear that our colleagues were helpful and informative and ofcourse, it is even better when you get a bargain!
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Professional and friendly staff
Professional and friendly staff. Listened to me and helped me in my choice. Explained the various options, style, colour, delivery, payment. Took time with me. Sofa was delivered with care and attention by really helpful crew and unpacked and placed in situ. All the packaging was cleared up and taken away. All in less than 10 minutes. Big thanks to all the team at S
terling
13 novembre 2024
Réponse de Sterling Home - Uddingston
Hi James ,
Thank you for taking the time to leave your lovely review, it's really appreciated.
We are delighted to hear that our in store colleagues along with our delivery teams were patient and careful and helped provide a positive shopping experience.
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Nice man who served us
Everything ran smoothly. Came in time, before Christmas, as predicted. Delivery was excellent too.
22 septembre 2024
Réponse de Sterling Home - Uddingston
Hi Alison,
Thank you taking the time to share your experience.
Customers are our priority so it is wonderful to hear your furniture arrived in time for Christmas and the delivery team along with our in store colleagues helped provide an overall excellent service .
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Sofa came in time for Christmas which…
Sofa came in time for Christmas which was great also the delivery men were really great they took a great deal of time to get my sofas into the house which I was very happy. The people in your store were excellent and they took care of my wishes
Thanks
13 décembre 2024
Réponse de Sterling Home - Uddingston
Hi Liz,
Thank you so much for sharing your positive experience, it is greatly appreciated.
We are delighted to know that your sofa was delivered in time for Christmas and our delivery team along with our in store team provided an excellent level of service.
Your kind words mean the world to us and we hope to welcome you back again soon.
Kind Regards,
Customer Support Team
I visited the Uddingston store and was…
I visited the Uddingston store and was very disappointed with the offering.Very expensive as well
24 novembre 2024
Avis spontané
Réponse de Sterling Home - Uddingston
Hi Ryan ,
Thank you for your valued feedback, it is greatly appreciated.
We are disappointed to read your comments further to your recent visit to our Uddingston Store.
Sterling Home work hard to offer our customers a wide choice of furniture at various price points and we are sorry that you were disappointed and were unable to find anything that was suitable for you.
We do hope to have the opportunity to welcome you back in Store again in the future.
Kind Regards,
Customer Support Team
We saw what we liked ordered and paid…
We saw what we liked ordered and paid for and delivery was earlier than quoted
22 novembre 2024
Réponse de Sterling Home - Uddingston
Hi Jan,
Thank you for taking the time to leave a review, it is greatly appreciated.
It's great to hear that your furniture was delivered earlier than quoted and you enjoyed a positive experience.!
We hope to welcome you back again in the future !
Kind Regards,
Customer Support Team
Réponse de Sterling Home - Uddingston
Hi Scott,
Thank you for your kind words.
We are delighted to hear our colleagues were friendly and your order arrived within the timescales quoted.
We hope you love your new sofa and look forward to seeing you again !
Kind Regards,
Customer Support Team
Arrived on time delivery men were tidy…
Arrived on time delivery men were tidy and efficient
4 décembre 2024
Réponse de Sterling Home - Uddingston
Hi William,
Thank you for your lovely feedback !
We are happy to hear that our delivery team delivered a fantastic service and we look hope to welcome you back again soon.
Kind Regards,
Customer Support Team
Excellent team of 3 carpet fitters
Excellent team of 3 carpet fitters. They were able to move heavy furniture and set our minds at rest during a very disruptive time.
Well-stocked shop with plenty of choice of make, colour and quality of carpet.
The finished product looks fantastic.
4 décembre 2024
Réponse de Sterling Home - Uddingston
Hi Nick.
Thank you so much for your fantastic feedback !!
It is fabulous to hear that our carpet fitters delivered an excellent service and you are delighted with your new carpet. ! We will be sure to pass on your kind words to the fitting team.
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Hannah was fantastic!
Hannah was fantastic. Excellent customer service. Very friendly and felt like we were buying from her not the store. Personable and passionate about her role. Would definitely buy from Sterling again because of her and the quality of the furniture
2 novembre 2024
Réponse de Sterling Home - Uddingston
Hi Adele,
Thank you for taking the time to leave your fantastic feedback ,
it is so appreciated !
Customers are at the heart of what we do , and customer service our priority, so it is wonderful to hear you had such a positive experience with Hannah's assistance and we will be sure to let her know. !
Your recommendation means the world to us and we can't wait to welcome you back to the Home of Inspiration soon !
Thank you,
Customer Support Team
The staff were really helpful as we…
The staff were really helpful as we changed our minds and asked for our order to be changed and they did so without any hesitation
Nothing seemed to much for them so a big thanks to Ross the salesman
25 août 2024
Réponse de Sterling Home - Uddingston
Hi Mr Bryce,
Thank you for sharing your experience, it really is great to know that Ross was helpful and attentive at all times.
We will be sure to pass your kind words onto Ross and we hope to welcome you back to Sterling Home soon !!
Kind Regards,
Customer Support Team
Betsy was a knowledgeable sales person…
Betsy was a knowledgeable sales person and let us take our time when deciding on colour.
30 septembre 2024
Réponse de Sterling Home - Uddingston
Hi Ali,
Thank you for taking the time to leave us a 5 star review !
We are delighted to hear Betsy was efficient and attentive and helped provide a positive experience during your recent furniture purchase at our Uddingston Store.
Thank you for choosing Sterling Home. !
Kind Regards,
Customer Support Team
Great Service
Helpful assistance for the Sterling team, delivered on time and with no hassle.
9 décembre 2024
Réponse de Sterling Home - Uddingston
Hi Jill,
We're delighted to hear you had a positive experience whilst shopping at Sterling Home!
Your satisfaction means the world to us and we hope to see you again soon.
Kind Regards,
Customer support Team
Great quality and service
Great selection of quality products to choose for within store which made getting new chairs easy
Were delivered before expected date delighted to have in time for Christmas
6 décembre 2024
Réponse de Sterling Home - Uddingston
Hi Aileen,
Thank you for sharing your positive experience whilst shopping in our Uddingston store.
It is great to hear that your furniture was delivered earlier than expected and you will have in time to enjoy over the Christmas period.!
Have a lovely time and we hope to see you again soon !!
Kind Regards,
Customer Support Team
Réponse de Sterling Home - Uddingston
Dear Mrs Campbell
Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Uddingston Store and that you are delighted with your furniture.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
Ordered 26th september....
Ordered 26th september....
NOT received yet...
Was promised before CHRISTMAS...
When enquired. Told there was a slight delay!!!!
It was a settee.
ITS NOW DECEMBER!!!
17 décembre 2024
Réponse de Sterling Home - Uddingston
Dear Helen
We are so sorry that you have experienced delays with your furniture order. If we have not already done so, please get in touch directly to discuss this further.
Kind Regards
Customer Support Team
I am absolutely delighted with my…
I am absolutely delighted with my purchase. It was exactly what I was looking for. I had to order the benches as they were out of stock initially but I was kept informed throughout of the progress of the delivery.
4 décembre 2024
Réponse de Sterling Home - Uddingston
Hi Audrey
Thank you for taking the time to tell us how much you love your furniture purchased from our store in Uddingston.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.