Steven Brown Art Avis 

761
TrustScore 2.5 sur 5

2,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an absolutely amazing canvas from this company and it's pride of place in my home. However I just wanted to let the company know that I have also been receiving the constant emails from a scam s... Voir plus

Noté 1 sur 5 étoiles

Placed an order on 20th August and was told up to 10 working days delivery. Still not arrived but the most frustrating thing is not being able to get through to them. The phone always engaged ton... Voir plus

Noté 1 sur 5 étoiles

Placed order 28th July for 2 products, delivery stated 7/10 working days and here we are 27th August still no receipt. Have chased numerous times, initially they answered the phone and apologised fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was easy to order and the goods arrived within a few days. However, despite the sturdy packaging, they arrived smashed to pieces. I let Steven Brown Art know what had happened and was immediately o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artiste
  2. Magasin d'ameublement et de décoration

Écrit par l'entreprise

Steven Brown Art is the home of the Highland Cow McCoo's! The UK's number one artist's work is available on Canvases, Mugs, Glass Chopping Boards and much more!


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

761 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(761)

45 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’m addicted

I’m addicted, I love every picture that I’ve ordered. I have seven in total now and trying to find more places to put them. The colour in them brightens up every room. Love them all.

24 juin 2024
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Réponse de Steven Brown Art

Thank you so much for your lovely feedback, we do really appreciate your support and love! Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Fantastic Artwork

Absolutely love the McCoo range! The artwork is so vibrant and fantastic quality - I have canvasses, kitchen equipment, cushions, cards, a mousemat, soft toys and more.

24 juin 2024
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Réponse de Steven Brown Art

Thank you so much for your kind words! We truly appreciate your support. Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Painting was of great quality and…

Painting was of great quality and exactly as seen on line

24 juin 2024
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Réponse de Steven Brown Art

Thank you so much for your lovely review! We truly appreciate your support. Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Easy transaction.

Easy transaction.
Fast service
Great product

24 juin 2024
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Réponse de Steven Brown Art

Thank you so much for your kind words! We truly appreciate your support. Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Really beautiful

Really beautiful
I loved it

24 juin 2024
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Réponse de Steven Brown Art

Thank you so much for your kind review! We appreciate your support and are thrilled to hear you love your products!
Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 2 sur 5 étoiles

Disappointed with Goods and response from Steven Brown Art

I have recently purchased a selection of the Nan McCoo homeware range for my kitchen, and have been very pleased with most of the items purchased eg., cushions/canvas/mugs
However, I also bought the large glass chopping board as part of the range, and have used/kept it as instructed. What I didn’t realise though, is that once the rubber feet come off, if it’s placed on a damp worktop the transfer sticks to it and peels off. I have only ever used a damp cloth as instructed, not leaving it in water, but wanted to make purchasers aware of this issue. The rubbers come off very easily over time, and I never realised that this would happen - please beware!

14 juin 2024
Avis spontané
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Réponse de Steven Brown Art

Thank you for your feedback, I will be sure to pass it on to the team. We are very sorry to hear that you had a problem with your order. If you would like to contact us at help@stevenbrownart.co.uk, we will try our best to help with any further queries.
Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 4 sur 5 étoiles

Soft close no soft close.

I love the Steven Brown art. We bought the Angus McCoo soft close toilet seat and it was great for three years until the soft close failed. Sadly we can’t access the soft close part of the seat as it’s all sealed in so now we’ve got to fork out for a new one and they aren’t the cheapest. So sadly no five star review on this one.

23 juin 2024
Avis spontané
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Réponse de Steven Brown Art

Thank you so much for your kind review, we appreciate your support and are thrilled to hear you love our products! I am sorry to hear about the issue, if you would like further assistance, please don't hesitate to email us at: help@stevenbrownart.co.uk
Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Great products

Great products
Quick service
Love it !!

28 mai 2024
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Réponse de Steven Brown Art

Thank you so much for your kind words! We truly appreciate your support. Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Just LOVE Steven Brown Art Products

Just LOVE Steven Brown Art Products. This time bought mug, colouring book and flip flops as gifts which I know will be equally loved. I have phone cover which is divine. The quality is excellent. The service outstanding. Will definitely be buying more!!!

28 mai 2024
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Réponse de Steven Brown Art

Thank you for the wonderful review! We're thrilled to hear that you are enjoying our colourful products. We strive to bring joy and quality to all our customers' lives. Thank you for supporting Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Love my outdoor cushions

Love my outdoor cushions, well made and delivered on time

28 mai 2024
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Réponse de Steven Brown Art

Thank you so much for your kind words! We truly appreciate your support. Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

My sister hasn’t been well and she…

My sister hasn’t been well and she loves cats so she was very happy to receive the biscuits with the cats on the tin. And the panda tin I’m keeping as a treat for myself!
Fast delivery.

27 mai 2024
Noté 1 sur 5 étoiles

Lovely products but dreadful service!

Lovely products but dreadful service. I have a hardly used bag that has a fault but they will not exchange as over a year old. Not interested at all to see the images of clearly faulty stitching.

21 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great communication

Kept up to date with delivery information and delivered within the time frame.

24 avril 2024
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Réponse de Steven Brown Art

Thank you so much for your kind words! We truly appreciate your support. Thank you for choosing Steven Brown Art!
The McCoo Team x

Noté 5 sur 5 étoiles

Colour your home. …

I just like the colourful pictures and other items for sale. They make wonderful gifts at Christmas and other occasions. I have bought a bit of everything over the years I have known about Steven brown. I will have something in every room in the house. I do buy more when there are offers buying in advance for a gift or even myself. Life would be a little more boring without Steven Brown.

24 avril 2024
Noté 5 sur 5 étoiles

Fabulous products

Fabulous products. I already have a suitcase & canvas print & this time bought some beach towels. The colours are so vibrant & cheery & the towels are a great generous size. No doubt I will be back for more in the future.

24 avril 2024
Noté 1 sur 5 étoiles

One of the worst delivery and customer service

Ordered a cushion as a birthday gift and the website states 8- 10 days product will be with you. Waited 10days and nothing, contacted customer service who said it would be dispatched after 8-10days (so completely different to website) - 12 days passed and nothing, so I made a complaint - the next day I received an email asking me to send the complaint to another email address for complaints which I did. Still no cushion, so I checked the tracking number which stated it hadnt left the warehouse - 15 days later still no cushion so I contacted customer service again and told its on its way. 20 DAYS later it arrived and turns out my complaint hadnt even been logged - As I was asked “Can you confirm you wish to make a formal complaint” - Which I am
Sure is illegal when you have made a complaint been asked to send to complaints and its not been dealt with? Also lead in time of over 20 days is disgusting when website says 8-10 days and product will be with you. One of the worst customer services I have encountered- dont log complaints and tell you anything to stop you contacting them. Wouldn’t recommend!

22 mars 2024
Avis spontané

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