I had an absolutely amazing canvas from this company and it's pride of place in my home. However I just wanted to let the company know that I have also been receiving the constant emails from a scam s... Voir plus
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Placed an order on 20th August and was told up to 10 working days delivery. Still not arrived but the most frustrating thing is not being able to get through to them. The phone always engaged ton... Voir plus
Placed order 28th July for 2 products, delivery stated 7/10 working days and here we are 27th August still no receipt. Have chased numerous times, initially they answered the phone and apologised fo... Voir plus
L'entreprise a répondu
It was easy to order and the goods arrived within a few days. However, despite the sturdy packaging, they arrived smashed to pieces. I let Steven Brown Art know what had happened and was immediately o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Steven Brown Art is the home of the Highland Cow McCoo's! The UK's number one artist's work is available on Canvases, Mugs, Glass Chopping Boards and much more!
Coordonnées de contact
Heritage House, DE7 5UD, Ilkeston, Royaume-Uni
- 01292 848088
- help@stevenbrownart.co.uk
- stevenbrownart.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Always excellent service with excellent…
Always excellent service with excellent products

Réponse de Steven Brown Art
I’m addicted
I’m addicted, I love every picture that I’ve ordered. I have seven in total now and trying to find more places to put them. The colour in them brightens up every room. Love them all.

Réponse de Steven Brown Art
Fantastic Artwork
Absolutely love the McCoo range! The artwork is so vibrant and fantastic quality - I have canvasses, kitchen equipment, cushions, cards, a mousemat, soft toys and more.

Réponse de Steven Brown Art
Painting was of great quality and…
Painting was of great quality and exactly as seen on line

Réponse de Steven Brown Art
Happily ever after. Picture had very vibrant colours in it…
Picture had very vibrant colours in it which were set off by the wood.

Réponse de Steven Brown Art
Disappointed with Goods and response from Steven Brown Art
I have recently purchased a selection of the Nan McCoo homeware range for my kitchen, and have been very pleased with most of the items purchased eg., cushions/canvas/mugs
However, I also bought the large glass chopping board as part of the range, and have used/kept it as instructed. What I didn’t realise though, is that once the rubber feet come off, if it’s placed on a damp worktop the transfer sticks to it and peels off. I have only ever used a damp cloth as instructed, not leaving it in water, but wanted to make purchasers aware of this issue. The rubbers come off very easily over time, and I never realised that this would happen - please beware!

Réponse de Steven Brown Art
Soft close no soft close.
I love the Steven Brown art. We bought the Angus McCoo soft close toilet seat and it was great for three years until the soft close failed. Sadly we can’t access the soft close part of the seat as it’s all sealed in so now we’ve got to fork out for a new one and they aren’t the cheapest. So sadly no five star review on this one.

Réponse de Steven Brown Art
Just LOVE Steven Brown Art Products
Just LOVE Steven Brown Art Products. This time bought mug, colouring book and flip flops as gifts which I know will be equally loved. I have phone cover which is divine. The quality is excellent. The service outstanding. Will definitely be buying more!!!

Réponse de Steven Brown Art

Réponse de Steven Brown Art
My sister hasn’t been well and she…
My sister hasn’t been well and she loves cats so she was very happy to receive the biscuits with the cats on the tin. And the panda tin I’m keeping as a treat for myself!
Fast delivery.
Lovely products but dreadful service!
Lovely products but dreadful service. I have a hardly used bag that has a fault but they will not exchange as over a year old. Not interested at all to see the images of clearly faulty stitching.
Great communication
Kept up to date with delivery information and delivered within the time frame.

Réponse de Steven Brown Art
Colour your home. …
I just like the colourful pictures and other items for sale. They make wonderful gifts at Christmas and other occasions. I have bought a bit of everything over the years I have known about Steven brown. I will have something in every room in the house. I do buy more when there are offers buying in advance for a gift or even myself. Life would be a little more boring without Steven Brown.
Easy ordering,good delivery
Fabulous products
Fabulous products. I already have a suitcase & canvas print & this time bought some beach towels. The colours are so vibrant & cheery & the towels are a great generous size. No doubt I will be back for more in the future.
One of the worst delivery and customer service
Ordered a cushion as a birthday gift and the website states 8- 10 days product will be with you. Waited 10days and nothing, contacted customer service who said it would be dispatched after 8-10days (so completely different to website) - 12 days passed and nothing, so I made a complaint - the next day I received an email asking me to send the complaint to another email address for complaints which I did. Still no cushion, so I checked the tracking number which stated it hadnt left the warehouse - 15 days later still no cushion so I contacted customer service again and told its on its way. 20 DAYS later it arrived and turns out my complaint hadnt even been logged - As I was asked “Can you confirm you wish to make a formal complaint” - Which I am
Sure is illegal when you have made a complaint been asked to send to complaints and its not been dealt with? Also lead in time of over 20 days is disgusting when website says 8-10 days and product will be with you. One of the worst customer services I have encountered- dont log complaints and tell you anything to stop you contacting them. Wouldn’t recommend!
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