From a customer care point of view, David is exceptional, nothing is too much trouble and he goes out of his way to make you feel a very special customer. Our purchase is not due until September but I... Voir plus
L'entreprise a répondu
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Fantastic customer service by I think his name was Josh sorry bad with names Would definitely buy from Stevensons again first class service and quality products
L'entreprise a répondu
Received our beautiful corner sofa from Stevensons this week. Really good quality, looks brilliant in our room. Original sale staff were excellent and same applies to after sales. Can't recommend an... Voir plus
L'entreprise a répondu
The quality of the products we’ve purchased, the service when ordering and the after sales care. We are returning customers and would recommend Stevensons. Thank you ⭐⭐⭐⭐⭐
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de design et de décor intérieur
- Accessoires de meubles
- Tapissier décorateur
Écrit par l'entreprise
Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!
Coordonnées de contact
143-151 Cleethorpe Road, DN31 3AY, Grimsby, Royaume-Uni
- 01472233111
- office@stevensonsgroup.co.uk
- stevensonsgroup.co.uk
4,8
Excellent
951 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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the lady in the beds department was…
the lady in the beds department was very helpful i can not thank her enough she was great
26 juillet 2025
Réponse de Stevensons Furniture
Thank you so much for your kind words! We're thrilled to hear that our colleague in the beds department was able to help you and make your experience a great one. We'll be sure to pass along your thanks – it will mean a lot to her. We hope to see you again soon!
Fantastic friendly service
Fantastic friendly service, nothing is too much trouble. I bought exactly what I wanted and was 100% happy with my experience.
Thankyou to all the staff that made my shopping experience flawless, I hope your wages are in-line with your experience xxx
28 juillet 2025
Réponse de Stevensons Furniture
Thank you so much for your wonderful review! We're delighted to hear you found exactly what you were looking for and had such a positive experience with us. Your kind words mean a lot to the whole team — we’ll be sure to share them with everyone. We hope to welcome you back again soon
Showroom was pleasant and inspiring
Showroom was pleasant and inspiring. The chair was fairly priced and excellent quality
Staff helpful and friendly.
26 juillet 2025
Réponse de Stevensons Furniture
Thank you for your lovely feedback! We're so pleased to hear you enjoyed the showroom and found the chair to be both fairly priced and excellent in quality. It's great to know our team made a positive impression too — we’ll be sure to pass on your kind words. We hope you enjoy your new chair!
Réponse de Stevensons Furniture
We’re thrilled to hear this—thank you! It means a lot to know that both our quality and service made a great impression. We hope to welcome you back again soon.
The lady who showed us round the store…
The lady who showed us round the store was extremely helpful and patient with our questions.
4 juillet 2025
Réponse de Stevensons Furniture
Thank you for taking the time to leave such thoughtful feedback. We’re so glad you felt supported during your visit—it’s always our aim to make the experience feel relaxed and helpful. We’ll make sure your comments are shared with the team!
Personal touch
Very well laid out store.
Competitive pricing.
Something for all age groups.
No sales pressure.
Even offered a coffee
24 juin 2025
Réponse de Stevensons Furniture
Thank you for taking the time to leave this lovely review. We're pleased to hear you appreciated the layout, range, and no-pressure approach—it’s exactly the experience we aim to offer. And a coffee always helps, doesn’t it?
Purchased a recliner sofa from…
Purchased a recliner sofa from Stevesons, the Lady was very helpful and polite. She was very helpful when I was choosing colour and material. I can’t comment on sofa has I’ve not got it yet. The service of the shop was good
27 juin 2025
Réponse de Stevensons Furniture
Thank you so much for your kind words and for choosing your new recliner sofa with us. We're so pleased to hear you had a positive experience in store, and that our team could help guide you through the choices. We hope you absolutely love the sofa once it arrives!
Fantastic customer service
Fantastic customer service, very friendly team and beautiful furniture, we will definitely be back
25 juin 2025
Réponse de Stevensons Furniture
What a lovely review—thank you! We’re so pleased you had a great experience with the team and found pieces you love. We can’t wait to see you again!
Store is easy to get to with parking at…
Store is easy to get to with parking at the rear, once inside there is a wide range of things to look at hassle free no one pushing you to buy. Short exchange to ask if they can help you then you are left to browse at will great.
7 juillet 2025
Réponse de Stevensons Furniture
Thank you so much for your kind words! We’re glad to hear that you found our store easy to access and enjoyed the relaxed, hassle-free shopping experience. Our team strives to offer helpful assistance while giving customers the space to browse comfortably. We look forward to welcoming you back again soon!
Réponse de Stevensons Furniture
We really appreciate your lovely feedback. It's always wonderful to hear that our team made you feel at home and that our collection left a great impression. Thank you!
Very pleasant experience
Very pleasant experience
No hard sell
Found us exactly what we were looking for
7 juillet 2025
Réponse de Stevensons Furniture
We really appreciate you taking the time to leave a review. It’s great to hear our team could help you find the right piece while keeping things relaxed and pressure-free. Thank you!
Good customer experience from…
Good customer experience from purchasing instore to delivery.
28 juin 2025
Réponse de Stevensons Furniture
We really appreciate your review. It’s great to know the full process met your expectations—our team works hard to ensure everything runs smoothly from start to finish.
Local shop in my town and friends and…
Local shop in my town and friends and family who have shopped their. Staff very friendly and very good merchandise
22 juillet 2025
Réponse de Stevensons Furniture
positive impression on you and your loved ones. Thank you for spreading the word!
Above & Beyond
Visited Stevensons following a recommendation, which was well deserved. It was so nice to find someone knowledgeable and capable of fixing things when they don’t go according to plan. Carolyn was a pleasure to deal with and was able to fix a factory created issue with our divan in record time. The delivery team were brilliant, on time, called in advance, and were careful delivering the new beds into our new home. Very happy to recommend and we will be back for more!
14 juin 2025
Avis spontané
Réponse de Stevensons Furniture
Thank you so much for your wonderful feedback and for recommending Stevensons! We’re delighted Carolyn was able to resolve the issue quickly and that our delivery team made a great impression. It’s always our goal to provide knowledgeable, caring service from start to finish. We look forward to welcoming you back for your next purchase!
I would like to say how helpful Carolyn…
I would like to say how helpful Carolyn was when we bought a replacement divan. Thoroughly knowledgeable and helped us come to a decision, also gave excellent advice on extras we purchased.
4 juin 2025
Avis spontané
Réponse de Stevensons Furniture
We’re so pleased to hear how helpful Carolyn was during your purchase of the replacement divan. Her thorough knowledge and thoughtful advice on the extras really help our customers make the best decisions. Thank you for sharing your experience!
Fantastic selection of quality…
Fantastic selection of quality furniture with excellent customer service from
Claire and Chloe
3 mai 2025
Réponse de Stevensons Furniture
Thank you for your lovely review! We’re so pleased you enjoyed our selection and that Claire and Chloe made your visit extra special. We’ll be sure to pass on your kind words—they’ll be chuffed! Hope to welcome you back again soon.
All staff very helpful & gave me time…
All staff very helpful & gave me time to browse.
Good choice of furniture.
25 avril 2025
Réponse de Stevensons Furniture
Thank you for taking the time to leave us a review! We're so pleased to hear you felt supported but never rushed—that’s exactly the experience we aim to offer. Delighted you found a great selection too! We hope to see you again soon.
Highly recommend
Made welcome when entering the shop, Friendly helpful staff to assist with our purchase.
22 mars 2025
Réponse de Stevensons Furniture
Thanks so much! Always nice to hear our team made you feel welcome – that’s exactly what we’re aiming for. Hope you’re loving your purchase!
Beautiful experience
Beautiful shop, well set out and all the staff are lovely. Would highly recommend to furnish your home with unique items.
26 avril 2025
Avis spontané
Réponse de Stevensons Furniture
Ah, thank you! That means a lot. We love curating special pieces, so it’s lovely to hear you enjoyed your experience. Really appreciate the recommendation – hope your home’s feeling extra special with your new finds.
Réponse de Stevensons Furniture
Thanks a bunch! Really glad you felt looked after and found some quality pieces you loved. We’ll pass the kind words on to the team – they’ll be chuffed!
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