Stitch & Story Avis 

221
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Over priced and terrible quality. Terrible packaging and item arrived crushed and damaged. Yarn shreds when using it. Terrible terrible item. Beyond sad as years ago this brand was amazing and excelle... Voir plus

Noté 5 sur 5 étoiles

I have been using stitch & story wool for about 5 years now, the chunky wools are such gorgeous colours & knit up beautifully. Also the little merino wool is just adorable, my favourite jumper is in... Voir plus

Noté 5 sur 5 étoiles

I learnt how to knit using the beautiful Stitch and Story knitting kits during lockdown and it's been such a meaningful activity to take my mind off work, kids and other things. I was really sad t... Voir plus

Noté 5 sur 5 étoiles

I have always loved S&S knitting kits. They have precise, no jargon patterns which are easy to follow even for a novice. The yarns are delightful , really tactile and soft and the pattern designs... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisanat d'art
  2. Magasin de matériel artistique
  3. Boutique de loisirs créatifs
  4. Boutique de cadeaux
  5. Magasin de tricot
  6. Magasin de laine

Écrit par l'entreprise

Stitch & Story is now owned by CWT Ventures ltd. Stitch & Story is all about ‘crafting made simple’ that extends beyond the traditional crafters. Aimed at giving novice crafters a stress-free experience in learning to knit or crochet, our all-in-one kits contain everything you need to get started and learn the basic techniques. We want every craft project to be meaningful, whether it’s for gifting or for yourself. The richness of stories created with every stitch builds a personal story. There is a wonderful sense of accomplishment in an item that carries the imprint of its creator, quirks and all.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(221)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love Stitch & Story!

SS is becoming fast my go to place when I want to get new yarns for my projects.
The website is very easy to use. Colours in the screen are very close to the real yarn. Instructions are easy to follow. Delivery service is also very fast and reliable!

2 juin 2021
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Réponse de Stitch & Story

Hi there!
Thanks so much for your review, we hope you are enjoying the Summer Jute Tee!

Noté 5 sur 5 étoiles

Fab product

Arrived quickly and in perfect condition. The kit looked really exquisite too!
I've already completed the project. The instructions are clear and easy to follow, as always.

27 avril 2021
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Réponse de Stitch & Story

Hi there K!
Thanks so much for your 5 star review and your continued custom!
We're so glad to be a part of every stitch made in the stories which you create!

Noté 5 sur 5 étoiles

Lovely wool quality

Speedy service
Love the wool quality

17 avril 2021
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Réponse de Stitch & Story

Hi Susan!
Thanks for the 5 star review!
We hope you're enjoying the White Cotton Daydreamer Yarn - it certainly is a favourite among our customers!

Noté 5 sur 5 étoiles

Stitch and Story is my favourite website!

Stitch and Story is my favourite website! Great ideas, good quality yarns in beautiful colours.

16 avril 2021
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Réponse de Stitch & Story

Hi Carolyn!
Thank you for your 5 star review!
We hope you are enjoying the Secret Garden Yarn, remember you can share your projects with us at #stitchandstory!

Noté 5 sur 5 étoiles

I love your wool

I love your wool. Its soft and the colours co-ordinate together well.

16 avril 2021
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Réponse de Stitch & Story

Hi Dorothy!
Thanks for your 5 star review!
The shades are beautiful...keep your eye out for some new ones on the way...

Noté 5 sur 5 étoiles

I have always loved S&S knitting kits.

I have always loved S&S knitting kits.
They have precise, no jargon patterns which are easy to follow even for a novice.
The yarns are delightful , really tactile and soft and the pattern designs are up to date.
The customer service is second to none and communication after purchasing has been quite mind blowing with their generosity and kindness.
Please buy from this firm - i would now not use anyone else - 5 star all the way .

1 avril 2021
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Réponse de Stitch & Story

Hello Alison,

Thank you so much for taking the time to leave your review.
We hope that you continue to enjoy our products and will share your finished items with us at #stitchandstory,

Noté 3 sur 5 étoiles

Quite expensive purchase for baby's hat pattern and wool

I purchased a pdf pattern and 2 balls of merino wool to make a baby's hat. By the time postage was included it amounted to a rather expensive purchase for such a small item and in non-Covid circumstances I would have used a local wool shop at a more reasonable price I think. I was also disappointed that the wool split too easily when knitting. Also the label says handwash only which for a baby's item is not ideal.

31 mars 2021
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Réponse de Stitch & Story

Hello Christine,

I'm sorry to hear of your disappointment with the Lil Merino yarn, it is naturally antibacterial and stain resistant, which means it has the advantage of not needing to be washed too often.
Please contact our customer care team at hello@stitchandstory.com who would love to assist you further with the difficulties you have expressed above regarding using your yarn.


Noté 5 sur 5 étoiles

Excellent service and very pleased with…

Excellent service and very pleased with the products that I have ordered mainly though lockdown. Have not knitted for ages and found a variety of choices on this website

28 mars 2021
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Réponse de Stitch & Story

Hiya,

Thank you for taking the time to leave a review. We are glad to hear that you have enjoyed picking up knitting again with us during lockdown!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I would definitely recommend them.

25 mars 2021
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Réponse de Stitch & Story

Hi Susan,

Thanks so much for taking the time to leave a review.
We're so glad to have helped you with your enquiry.

Noté 5 sur 5 étoiles

Loving knitting again!

Super product and am loving knitting something easy to start again!

25 mars 2021
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Réponse de Stitch & Story

Hiya Anne,
Thanks for taking the time to leave us a review.
We hope you enjoy working on the Stripey Baby Blankie and will share your finished blanket with us using #stitchandstory

Noté 4 sur 5 étoiles

Bad Luck - Fantastic Customer Service

I bought the Chunky Wool in Red and Mint and, unfortunately the Mint color was faulty. The strands were pulled and loose in a dramatic way and SS gave me a discount code to replace the item which was fantastic. Haven't seen that issue with the wool with any other subsequent purchases. Additonally, my most recent order was stolen from my porch and SS has been really helpful and generous in tracking that order and replacing it.

25 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Grazier scarf, great for newbies!

The kits arrived on time and the Ball of yarn was lovely to hold, I hardly wanted to start the scarf!
I needed to look at the online videos to help get started but they were super clear and I was done in no time!

Would recommend this to any beginner looking to try some knitting even for the first time!

25 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous kit and amazing customer service

I just completed knitting my first Declan scarf and loved the whole process! The basic guide they provide helped me a lot and I also relied on their great youtube videos. The wool is really soft and instructions are easy to follow. Lovely customer service too, really reactive and friendly.

I just purchased my second project and went for one of their sweater kits. I cannot wait to get it started! I now understand why knitting is the new therapy, it's really helping to ease the stress especially in these challenging times.

I'll definitely be buying more from Stitch & Story again, the beautiful packaging it comes in makes it a perfect gift for someone or just yourself - I highly recommend!

20 février 2021
Noté 5 sur 5 étoiles

Brilliant product brilliant customer service

My package arrived on time and the wool was gorgeous, I’m really enjoying knitting again. The plans and everything in the kit were perfect. I had a query and the lovely lady at customer services sorted it out for me straightaway. Highly recommended their wool and service.

19 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Stunning kits

Purchased a blanket kit to have something to do during lockdown. The kit was put together beautifully and tied with a pretty little bow, it felt like a gift for myself.
The wool is so soft and beautiful to work with. The knitting needles are beautiful bamboo. I needed some help reading the pattern and the customer team were friendly and understanding and helped me get to grips with the pattern. I’m almost halfway through and loving it.
I’ll definitely be buying from stitch and story again.

19 février 2021

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