I was hesitant to start with as writing a memoir seemed like a very large commitment. I was interviewed by a writer at StoryTerrace and my opinion changed immediately. I was encouraged to tell my sto... Voir plus
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I recently completed a book taster session with StoryTerrace. I was absolutely blown away with what came back from my session. I was in the very early stages of planning my book, but after a 1 hour s... Voir plus
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Terry and Stephanie were professional but kind and understanding. They answered all my questions and made me feel relaxed and calm
We undertook this project to capture what a fabulous and unique life Mum had in the Navy. Mum wasn’t too sure about it, but we had a great writer, who totally put Mum at ease during the interviews.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
StoryTerrace turns life stories into books for the most important people on earth. You and your loved ones. We’ve written books for thousands of families and businesses. From CEOs and business builders to inventors and trailblazers. From seventh generation farmers to those building a new life in unfamiliar territory. Our storytellers have passed on wisdom and life lessons, recorded their family histories and captured the essence of charities and global brands. No matter how unique your story is, we’ll match you with the perfect writer to create a beautifully book.
Coordonnées de contact
133 Whitechapel High Street, E1 7QA, London, Royaume-Uni
- 0044 208 150 2815
- info@storyterrace.com
- storyterrace.com
4,3
Excellent
593 avis
Aucun historique récent de demande d’avis
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I'd recommend giving it a whirl
I had a great chat with Joe. He was very supportive and explained their procedure very clearly. It was very tempting but l bottled it. That wasn't Joe's fault - l'm just a chicken!!! 🫣
22 septembre 2026
Avis spontané
Terry and Stephanie were professional…
Terry and Stephanie were professional but kind and understanding. They answered all my questions and made me feel relaxed and calm
8 septembre 2026
Avis spontané
I am very grateful for my amazing…
I am very grateful for my amazing support and experience
12 septembre 2026
Avis spontané
Very understanding and listening that…
Very understanding and listening that was very important to me
6 septembre 2026
Avis spontané
Réponse de StoryTerrace
Dr Bridget,
We truly appreciate you taking the time to share your experience.
Creating a book is such a personal process, and we know how important it is to feel comfortable and understood along the way. We’re delighted that you felt you were in good hands and that our team gave you the space and attention needed to make the experience feel right for you.
We always strive to make storytelling personal and authentic, and your feedback means a great deal to us. Thank you again for trusting StoryTerrace with your story.
Warm Regards
StoryTerrace
Working with StoryTerrace has been inspiring
Working with StoryTerrace has been grounding and inspiring. Their structured approach and thoughtful guidance make the whole journey feel safe and creative.
30 novembre 2025
Avis spontané
Réponse de StoryTerrace
Dr Julie,
Thank you so much for taking the time to share your wonderful experience. We truly appreciate you trusting StoryTerrace with such a personal project.
It means a great deal to know that our approach has given you the space to explore your story with confidence, while still feeling supported along the way. We always strive to make the storytelling process personal and authentic, so it’s lovely to hear that you’ve found the experience both inspiring and reassuring.
Your feedback is incredibly valuable to us, and we’re honoured to be part of your storytelling journey. Thank you again for choosing StoryTerrace.
Warm Regards
StoryTerrace
I recently completed a book taster…
I recently completed a book taster session with StoryTerrace. I was absolutely blown away with what came back from my session. I was in the very early stages of planning my book, but after a 1 hour session I was provided with a clear plan of my book, which included an example piece of writing for what could potentially be the first page. I could not believe how much the writer found out about me in a one hour session. Her gentle questioning and probing enabled her to capture exactly what I want in my book.
If you are thinking of taking part in a book taster session then please do it. It’s worth every penny. 😊
24 août 2026
Avis spontané
Réponse de StoryTerrace
Dear Anne T,
Thank you for taking the time to share such a thoughtful and detailed review. We truly appreciate you trusting StoryTerrace with the early stages of your book and are delighted to hear how much you enjoyed your Book Taster experience.
It’s wonderful to know that the session gave you greater clarity around your ideas and helped you see the potential of your book more clearly. We take great pride in carefully matching our clients with experienced writers who know how to listen, ask the right questions and draw out the details that make each story unique.
We always strive to make storytelling personal and authentic, so it’s especially rewarding to hear that you felt your ideas and vision had been understood so well in such a short time.
Thank you again for your kind words and recommendation. We’re so pleased to have helped bring your book one step closer to becoming a reality.
Warm Regards
StoryTerrace
Absolutely amazing and the after…
Absolutely amazing and the after treatment also from Joe d has been amazing thank you looking forward to working along side youse again as soon as possible with financial side for my book
14 septembre 2026
Avis spontané
Réponse de StoryTerrace
Dr Ashley,
Thank you so much for your kind words!
We truly appreciate you taking the time to share your experience, and it’s wonderful to hear that Joe has continued to support you beyond the initial process.
Your feedback regarding Joe’s dedication is deeply appreciated, and we’ll be sure to pass your lovely words on to him. We always strive to make every step of our clients’ storytelling journey feel seamless, personal and well supported, so it’s especially lovely to know you’ve felt that throughout.
We’re delighted that you’re already looking forward to working with us again, and we’ll be here to support you when you’re ready to continue with your book.
Thank you again for trusting StoryTerrace with your story. We look forward to being part of the next chapter.
Warm Regards
StoryTerrace
Book story
Plenty of information and communication from Joe
Thank you .
14 septembre 2026
Avis spontané
Réponse de StoryTerrace
Dear Janie,
Thank you so much for your kind words! We’re delighted to hear that Joe kept you well informed and made sure you felt supported throughout the process. We’ll be sure to pass your lovely feedback on to him.
Your feedback is incredibly valuable to us, and we truly appreciate you choosing StoryTerrace. Thank you again for taking the time to share your experience with us!
Warm Regards
StoryTerrace
Give it a go!
I was hesitant to start with as writing a memoir seemed like a very large commitment. I was interviewed by a writer at StoryTerrace and my opinion changed immediately. I was encouraged to tell my story, but to break it up into smaller, manageable chunks. The writer was brilliant and really helped put my thoughts into words on a page. The sample chapter the writer wrote was fantastic, capturing the mood of my story as well as capturing the atmosphere.
I would recommend StoryTerrace to anyone wanting to write. They have the expertise to help point you in the right direction and the ghost writers are very experienced.
4 décembre 2025
Avis spontané
Réponse de StoryTerrace
Dear Customer,
Thank you so much for taking the time to share your wonderful experience. It means a great deal to us to know that you felt confident taking the first step with StoryTerrace and that your experience with your writer made the process feel more achievable.
Your kind words about your writer are especially appreciated. It’s incredibly rewarding to know that their guidance helped you see your story from a different perspective and that the sample chapter gave you a glimpse of what your memoir could become.
We truly believe that stories like yours deserve to be told with care and understanding, and we’re delighted that our team could help you get started.
Thank you again for your generous recommendation and for choosing StoryTerrace to be part of such a personal project.
Warm Regards
StoryTerrace
My journey with StoryTerrace
My journey started with a call from a StoryTerrace sales executive Casey, and I was very impressed. She took the time to genuinely listen to my goals, answer my questions, and understand what I wanted from the experience. She walked me through the different packages with complete transparency and recommended the Book Taster as the perfect, low-risk way to test the waters. Her warm and professional approach gave me the immediate confidence to sign up.
The process continued with a relaxed, one-hour chat with professional writer Stefanie Fox who was matched specifically to me. Stefanie was warm, empathetic, and an incredible listener to my story.
Within a couple of days, the team delivered a polished preview document. It included a high-level book outline, a breakdown of the narrative style, and a gorgeous sample page of writing that encapsulated my memories. Would 100% recommend
12 septembre 2026
Avis spontané
Réponse de StoryTerrace
Dear Mrs S,
Thank you for taking the time to share such a thoughtful and detailed review. We truly appreciate you trusting us with your journey and taking the time to share your experience.
Your kind words regarding Casey and Stefanie’s professionalism and dedication are deeply appreciated. We take great pride in carefully matching our clients with perfectly suited writers, and it’s wonderful to know that both members of our team made such a positive impression.
Ensuring a personalised and guided experience is at the heart of what we do, and we’re delighted that you’ve enjoyed your experience with StoryTerrace so far. We’re very much looking forward to supporting you as your story continues to take shape.
Thank you for sharing your experience with us, and we’re grateful for your kind words and recommendation.
Warm Regards
StoryTerrace
It’s possible to write that book you’ve always wanted
The process was straightforward and I had good communication with the writers and the team. I felt listened to and the writer was patient with my edits.
It could be overwhelming as it was my first time and was very involving so it could be hard juggling a career as well as managing the books but the writer and team were patient.
I was very happy with the result and I’m very glad I did it.
27 novembre 2025
Avis spontané
Réponse de StoryTerrace
Dear Rubia,
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate you trusting us with your journey and are delighted to hear that you felt supported throughout the process.
We take great pride in carefully matching our clients with perfectly suited writers and guiding them through the process, so it’s wonderful to hear that you felt listened to and supported by your writer, particularly while balancing the book alongside your career.
We are equally thrilled that you are pleased with the quality of the book and the final result. We always strive to make storytelling personal and authentic, and we’re so glad we could help bring your story to life.
Thank you again for trusting StoryTerrace with your story. We hope your book is a source of pride and joy for generations to come.
Warm Regards
StoryTerrace
I was introduced to Story Terrace…
I was introduced to Story Terrace through another hybrid publisher that rejected my manuscript. This sounded a little fishy and I wonder if the original hybrid publisher receives kickbacks from Story Terrace for the referrals. I spoke with Moseley who seemed like a nice guy and very enthusiastic to sign me on. He was professional. After some contemplation, I signed on and sent the $5,500 and signed the contract. Unfortunately, that is where the niceness and professionalism ended. I was to be assigned a project manager within 2 - 3 business days. About 4 to 5 days passed and no word. I emailed Moseley and he was on vacation. I emailed the company and then got a reply from a Christopher who was assigned to be my project manager and only works for ST a few days a week. The fact that I had to track the manager down was a little off putting in my opinion. We set up a meeting the very next day. He sent me a google drive link to prepare for the meeting. I could not get the link to work in time so he was finally just able to send me the document. During the meeting, not only did I find out that he did not have the manuscript, he knew nothing about my book. How can you be a project manager of a project and not know anything about it for the first meeting? We did the work to begin the cover design process as well as to open my accounts. He stated a 30 day turnaround for the cover design. At the two week mark, I emailed Christopher to see if there was an update. Must have been one of the days he had off so I emailed and called the company. Seems like more than just Mosely was on vacation. Christopher then replied the next day and said that it takes about 4-5 weeks and the process can't be rushed because they have a small design team. 30 days or 4-5 weeks? which is it? It's been close to a month since signing my contract and the only thing I have received from Christopher was an AI generated summary and key word document. Clearly he still hasn't read or even skimmed my manuscript. Moseley finally came back from vacation and apologized profusely and told me he would never reassigning the project manager however Christopher did not get the memo because he messaged me fixing his AI generated document. I was introduced to a head honcho through Moseley via email but yeah, he was out of the office too. Seems like internal communication is just as bad as external. This place is a mess.
9 août 2026
Avis spontané
Réponse de StoryTerrace
Dear Tony,
Thank you for sharing your concerns with us.
We genuinely regret to hear that your recent experience with StoryTerrace has not met your expectations. We appreciate your frustration and apologise for any distress caused during the process.
Please know that we are taking your concerns seriously, and we are currently reviewing the details of your experience. Our team is committed to resolving this matter as quickly and thoroughly as possible. We will get back to you as soon as we have an update, please allow up to 10 working days.
Thank you for your patience and understanding as we work toward a resolution.
Warm Regards
StoryTerrace
Réponse de StoryTerrace
Dear Katherine,
Thank you for sharing your concerns.
We’d like to clarify that StoryTerrace is a legitimate, established company, and we take the trust of our customers very seriously. We are sorry to hear that your experience has been negative.
At present, we are unable to identify you or locate your project. In order to assist you with your query, please email us with further details about your complaint and your project details.
You can email us at info@storyterrace.com
Warm Regards
StoryTerrace
Very professional from the outset
Very professional from the outset, with clear guidance about how the process will work. They took a lot of care with the onboarding and finding the right writer for my mum’s book and the hours that were spent 1:1 were very productive. The editing and finalising process was a bit laborious but the storyterrace website was helpful. I’d been deterred by my editor from using this as it was not apparently compatible with my Mac but that didn’t turn out to be true so I’d encourage everyone to use it to work through the project. All the family were delighted with the book at the end and we’ve created a lovely legacy for my mum which she’d not expected and was able to direct it during her lifetime.
5 juillet 2026
Avis spontané
A Great Experience …
It was the support from the two people I worked with especially my Ghost Writer. There were ups and downs during the process but all came to a great finish with the book and the presentation of the finished article. I would have written more but for the cost of £3 per word for anything outside my contract. A really great experience. Loved it !!!
29 juillet 2026
Avis spontané
Réponse de StoryTerrace
Dear Peter,
Thank you for sharing such a thoughtful and detailed review.
We’re thrilled to hear that the support from our team, especially your Ghostwriter, helped guide you through the process and bring your story to life. We take great pride in carefully matching our clients with perfectly suited writers and supporting them throughout their storytelling journey.
We understand that every book journey can have its ups and downs, and we’re delighted that the process came together beautifully in the end. We’re equally pleased to hear that you were happy with the quality of the final book and its presentation.
We also appreciate your feedback regarding the cost of adding content outside your original agreement. We understand that every story is unique and that authors may sometimes want to include more than they initially planned, so your comments are valuable as we continue to improve the experience we provide.
Your feedback is incredibly valuable to us, and it helps us continue to improve the experience we provide for our clients.
Thank you again for trusting StoryTerrace with your story. We’re honoured to have played a part in such a personal and meaningful project.
Warm Regards
StoryTerrace
Not cheap, but a priceless memento
We undertook this project to capture what a fabulous and unique life Mum had in the Navy. Mum wasn’t too sure about it, but we had a great writer, who totally put Mum at ease during the interviews. He did a wonderful job getting Mum’s life on paper and letting her voice shine.
The process is not cheap, but the end result is something that is priceless.
I’m thrilled we’ve been able to document Mum’s exciting and inspiring life. Something generations to come can have as a record.
5 juin 2026
Avis spontané
Réponse de StoryTerrace
Hi Siobhan,
Thank you so much for taking the time to share such a heartfelt review. It was a privilege to help preserve your mum's extraordinary story, and we're so pleased to hear that she felt comfortable enough to open up during the interviews. We know that sharing a lifetime of memories can feel daunting at first, so it's wonderful to hear how much of a difference her writer made in helping her feel at ease.
We truly believe that stories like your mum's deserve to be told with care and understanding, and we're delighted that the finished book reflects both her experiences and who she is as a person. Knowing that your family now has something so meaningful to look back on is exactly why we do what we do.
We're honoured to have played a part in such a special project. Thank you again for trusting StoryTerrace with your mum's story, we hope her book will be treasured by your family for many generations to come.
Warm Regards
StoryTerrace
Use of AI rather than writer/editor…
Use of AI rather than writer/editor talent is offensive, alienating, and depersonalizing.
1 septembre 2025
Avis spontané
Réponse de StoryTerrace
Dear Nutmeg,
We genuinely regret to hear that your recent experience with StoryTerrace has not met your expectations. We appreciate your frustration and apologise for any distress caused during the process.
For clarity, StoryTerrace books are created through a human-led process involving professional writers and editors who conduct interviews, shape the narrative, review drafts, and refine the manuscript. We do also utilise generative technology as a supporting production tool at certain stages, including outlining, drafting support, and content refinement. This technology is intended to assist our writers rather than replace them.
However, our goal is to ensure all clients receive books that meet their expectations. We will reach out to you separately to understand the details of your experience and provide a resolution that suits your needs.
Warm regards,
StoryTerrace
Wonderful experience
Decided to write my book with references to the diaries I had been keeping for almost 60 years. Anne-Louise understood exactly what my remit was and I wanted to make my memory book light hearted amusing and maybe a bit emotional too. I love my book and the feedback I’ve had from family & friends has all been fabulous. I really enjoyed my “meetings “ with Anne-Louise and can’t thank her and the team enough.
3 juin 2026
Avis spontané
Réponse de StoryTerrace
Dear Micheal,
Thank you for your heartfelt review.
We truly appreciate you trusting us with your journey and allowing us to help bring together almost 60 years of diaries into a beautifully crafted memory book. Stories like yours are exactly why we do what we do, they deserve to be told with care, understanding, and heart.
We’re delighted that Anne-Louise was able to understand your vision so clearly and support you in shaping a book that reflects exactly what you wanted: light-hearted, amusing, and with those more emotional moments woven in too. Your kind words regarding her professionalism and dedication are deeply appreciated, and we’re thrilled to hear how much you enjoyed your meetings with her.
We take great pride in carefully matching our clients with perfectly suited writers and guiding them through every stage of the process. Ensuring a personalised and supported storytelling experience is at the heart of what we do, and it’s wonderful to know this came through in your journey.
We are equally thrilled that you are so pleased with the final book and its quality. We always strive to make our clients’ stories personal, authentic, and beautifully presented, and it’s incredibly rewarding to hear that the book has been so warmly received by your family and friends.
Thank you again for your kind words and recommendation. We're honoured to have played a part in such a personal and meaningful project.
Warm Regards
StoryTerrace
I am very disappointed with Story…
I am very disappointed with Story Terrace. It started out great. My interviewer was great but when it came to actually putting the book together, it seems like everything I said in the interview was how the editor put on paper no correcting no editing. No nothing I expected so much more, I ended up rewriting the book myself, sent the draft over to the editor and she uploaded into Story Terrace so, I wrote my own book. Now asking for another book to be written that there’re expense. If not I will take them to court!
6 juin 2026
Avis spontané
Réponse de StoryTerrace
Dear Serena,
We regret to hear that your experience with StoryTerrace has been negative, and appreciate you taking the time to share your feedback.
We acknowledge your dissatisfaction with the manuscript and wanted to provide some clarity. As part of our process, we work with our customers through revision rounds to refine the manuscript until it meets their expectations. This option was available as part of your package.
We completely respect your decision to write the book independently and recognise the time and effort you invested in bringing your story to life.
This is not the experience we aim to provide, and we take your concerns seriously. We will be reaching out to you separately to discuss your experience further and find a resolution.
Warm regards,
StoryTerrace
Professional interviews and prompt…
Professional interviews and prompt efficient help throughout the project.
5 juin 2026
Avis spontané
Réponse de StoryTerrace
Dear Hilary,
Thank you so much for your kind words.
We're thrilled to hear that our team's professionalism and dedication met your expectations. We aim to make every step of our clients' storytelling journey seamless, professional, and deeply personal, so it's wonderful to know this was reflected in your experience.
Your positive experience means the world to us, and we're so happy we could help bring your story to life.
Warm regards
StoryTerrace
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