Stressless Australia Avis 

598
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased two Stressless Consul Recliners; one for myself (medium)n and one for my husband (large). They are so comfortable. We have been looking at the Consul Recliners for a few years and finall... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased our lounge and footstool from strictly comfort in Cremorne in Sydney. The sales consultant was exceptional. Listen to what we needed, was very patient, provided multiple leather samples,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The Couch is excellent. The delivery people were careful but did not connect one of the pieces correctly. After calling Berkowitz they sent someone out the next day and were able to adjust the couch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ricky at Easy living Nedlands was very helpful and friendly and really served Stressless well. I invested in the chair for my wife and she absolutely loves it - thank you very much for design and com... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 85139174342

  1. Fabricant de meubles

Écrit par l'entreprise

Norwegian comfort that cannot be explained but simply must be experienced.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

598 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(598)

58 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb product and a superb service at Pfitzners Norwood.

We recently purchased two Stressless Mayfair model armchairs. They are so comfortable we do not want to get out of them. The value and range of chairs and other furniture in the Pfitzner Norwood showroom was very broad and reflected quality in a calm, pleasant environment. The knowledge, patience and effort that were made by the sales team to ensure our needs were met could not have been better. In addition, the quality of their delivery service and the helpfulness of the delivery men were also an absolute credit to their employer. Superb service and a superb product.

8 octobre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Morning Andermahr,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles

Great service and a wonderful chair

Great service and a wonderful chair. Very comfortable and attractive.

6 octobre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 4 sur 5 étoiles

Low Seat

I really love almost everthing about my couch. The only faut I can find is the fact that the seat is too low.

4 octobre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles
Logo de Stressless Australia

Réponse de Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles

The Sofa arrived with the beautiful lines that chose it for.

The Sofa arrived well packed, undamaged and with the beautiful lines that we shopped for.

The initial searching / ordering was done at Domayne's new Macgregor show rooms. But, we have experienced Stressless lounge chairs for a decade.

The purchasing experience was spoilt by the retailers clunky payment and delivery system. It is the age of IT and yet we were being asked for verbal disclosure of credit card details, over the phone ! There were no ethernet outages, just sloppy business systems unable to show proof of payment, effecting the delivery stage.
In the end it was all sorted...delivered within the 24 hours of the pack landing at the store. It is our clunky banking payment systems that are not customer oriented.

24 septembre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles

Incredibly comfortable

Incredibly comfortable reclining chairs. You literally feel the stress drain away when you sit in them.
Beautiful craftsmanship.

22 septembre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 3 sur 5 étoiles

More information less hype required

I love my Garda chair and footstool but they weren't supplied with any form of operational instructions. The short video on the Stressless website is hopelessly inadequate for transferring information. Stressless put too much emphasis on marketing and not enough on ensuring that the customer knows how to use the product to its full potential from day one.

21 septembre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon Jennifer,

Thank you for your review and feedback.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 3 sur 5 étoiles

good chair/ well made from quality materials

i recently purchaced two sunrise classic power chairs
after a trial at the shop and we were quite pleased with them at first .but as time went on we both realised they did not suit in some areas of ease of exit/elusive button control panel and buttons.
we would respectfully suggest you ad a lift feature that brings your buttocks and thighs parallell to the floor for ease of dismount at about 400/450mm.
we also found the headrest was designed to push your head forward onto your chest, thus closing the wind pipe which can be uncomfortable at times and promotes snoring at others ime told.

16 septembre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Dear Rick,

Thank you for your review and for choosing the Sunrise Classic Power Chairs.

We’re sorry to hear that some aspects didn’t meet your needs over time. Your feedback is appreciated and will be shared with our product team for consideration.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles

Goods received within timeframe advised…

Goods received within timeframe advised at time of order.
Goods received in top class condition

11 septembre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 2 sur 5 étoiles

5 years comfort but a 10 year warranty, hmmm…

We purchased 2 Opal chairs in 2020 and enjoyed comfortable use of them for about 3 years at which time seat cushion compression became noticeable and discomfort began. This worsened over the next 18-24months to the point that we engaged Ekornes and their technician performed an assessment of the chairs. The chairs had regular normal use, were deemed to be in good condition (leather and mechanisms) but the seat cushion was assessed as ‘in need of replacement’. Stressless would not cover this defect under warranty as they consider it normal wear and tear - which begs the question: why provide a 10 year warranty for a chair (leather and mechanisms/structure) which becomes uncomfortable after 5 years of standard use?
My contention is that provision of a cushion which is fit for purpose (ie matches the warrantied lifespan of the chair) is a legitimate customer expectation…no one told us when purchasing that we would need to spend another $300 in 5 years to keep a $4000 chair useable. In my view failure to provide cushioning which matches the structural warranty of a chair is an error or fault in the process of manufacturing. Ekornes do not agree…

11 septembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Noisy squealing sound

I purchased a Stressless Mayfair Star Base. It is comfortable to sit in, but it is squeaky and noisy.

Delivery was significantly delayed from the promised time, and when I inquired, it seemed like they had completely forgotten about it. They rearranged the delivery, but it was delayed again.

1 août 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Dear Stressless Customer,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

We are sorry to hear that the delivery process was an issue for you and we will address this with the Stressless retailer with whom you placed your order.

Please feel free to contact us at office.au@stressless.com regarding the squeak you are experiencing with your recliner and we can investigate this further.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles

Friendly n helpful

Friendly n helpful

2 septembre 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 4 sur 5 étoiles

The outcome

The outcome. Furniture is amazing, just the waiting was tedious. The Mary II Was told June, rolled over to early July. To be given a revised date then to be postponed a few more times.

16 août 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 3 sur 5 étoiles

Delivery Problem

This review is regarding our delivery experience.
We placed our order in January 2025 and were advised by the retailer that delivery should be in roughly 20 weeks. Happy with that.
Upon checking with the retailer in August 2025 they advised that the furniture had left Melbourne in May, but they didn't know where it was. Ultimately they did locate it but tried to advise us that it takes 2 months to get from Melbourne to Queensland. We found that hard to believe; also there was obviously no tracking by our retailer.

8 août 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Dear Lorraine,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

We are sorry to hear that the delivery process was an issue for you and we will address this with the Stressless retailer with whom you placed your order.

Should you ever need us, please contact us at office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 4 sur 5 étoiles

Excellent product and dealer service…

Excellent product and dealer service was first class.

19 août 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Morning Doug,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles
Logo de Stressless Australia

Réponse de Stressless Australia

Good Morning Nick,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Noté 5 sur 5 étoiles

Exceptional arm chair - Stressless Sunrise

Just loved the product as soon as I sat in it. I was looking for an arm chair for my residential aged care room. I had been recommended to look at Stressless chairs after I wasn’t having any luck finding a chair I felt comfortable in and to fit in the limited space I had. I was also impressed by how good it looked but not only that how Stressless build their furniture and the obvious quality. Furniture One at Camden NSW provided extensive information about the chair, and the company and the salesman was very knowledgeable about the product. Would not hesitate to recommend this chair. I’m so very happy. Susanne Smith (review dictated to me by Susanne - Rhonda)

25 juillet 2025
Logo de Stressless Australia

Réponse de Stressless Australia

Good Morning Susanne & Rhonda,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus