Stroma Building Control Ltd Avis 288

Requested information regarding a build Stroma was involved with next door to my property they are not able to provide details hiding behind data act never saw one inspector visit property (I have cctv) Micky mouse company as far as I'm concerned no final signing off certificate received by Birmingham City Council and denial they was involved in ground work to dpc

I initially commissioned a different company to assist with building an extension. At some point stroma took over from the company I hired, though they failed to tell me this. It set a pattern. They emailed asking for things then failed to answer or acknowledge a single email. One surveyor turned up for 5 minutes and left, only to be followed by more unanswered emails. Their communication has been appalling, and they have now terminated the contract having been paid to do nothing. Would absolutely NOT recommend using this shambles.

Great building control service from Harvir Kalsi at Stroma. From start to finish guided us through our project. Explained the whole process in simple step by step guidance.

Harvir Kalsi was always punctual and thorough assisting us to meet all required regulations and when attending site for inspections. All the team at Stroma are always quick to reply to emails and phone calls.

I recommend them highly. Thank you Harvir Kalsi, he has been very friendly & professional.

Thank you

Dan from Stroma was professional, punctual, and a really important part of our build. He was solution focused and worked really well with our builder. Would definitely recommend.

An excellent support from Dan White for our community
funded project in Chardstock .
Support advice and professional guidance through
out the project.
The Shop and Flat are a credit to all those involved
Dan was part of the team

Kept up to date throughout the build process. Vinnie was our building inspector and was particularly helpful after the build was completed with some snagging items.

I had a garage conversion done by a builder I hired through Checkatrade. The builder was paid in full to handle the entire project, including any dealings with building control. Unknown to me, the builder used Stroma Building Control Ltd — and failed to pay them.

Rather than chase the builder (who actually commissioned their services), Stroma decided to target me, a private homeowner who never hired them, never agreed to anything with them, and had no direct dealings with them whatsoever. I started receiving legal letters and threatening emails from Stroma demanding payment for services I never commissioned.

Despite me chasing the builder (who assured me it had been sorted), Stroma persisted in harassing me instead of pursuing the company they actually worked for. This behaviour is completely unacceptable. It's unprofessional, aggressive, and shows a total disregard for the facts.

Stroma clearly have no proper system for tracking who their actual clients are and would rather take the easy route by pressuring innocent third parties. I would never willingly use this company and advise others to be extremely cautious when dealing with them — or ensuring your builder has paid them, so you don’t end up on the receiving end of their incompetence and threats.

I would like to extend my heartfelt gratitude to Stroam Build Control and especially to Harry Garcia, who managed our project with exceptional care and professionalism.

From the very beginning to the final completion, we felt fully supported and expertly guided throughout the entire process. The project was completed smoothly and efficiently, and I genuinely cannot imagine receiving better service.

Every email and phone call was answered promptly, and all inspections were conducted right on schedule. The consistency and attention to detail truly made a difference.

Thank you again, Harry — your dedication and reliability were deeply appreciated!

Warm regards,

Stroma are always professional and willing to help resolve issues absolutely outstanding service particularly impressed with Geoff luker and Rimmel in the Petts wood office 10/10

Gave unclear advice and were unresponsive to questions despite daily chasing by email and call. Meant we wasted money achieving suboptimal results

Extremely Happy with the service

From the start of our project we were expertly advised and informed of all work required & of our duties. No fuss, just great service to completion.

Stroma used to be so good when they were green-door/ bbs/ Jhai etc. We are an established architectural firm so can write from sustained experience working with them. I can confirm that they have now got far too large that they rely on a database system with surveyors that log in and out of it and have no accountability. They simply request photos 6 months after projects have been covered up and leave responsibility for these to consultants to furnish them with information. The number of times I have had heart palpitations as a consequence is unfathomable. They have cost my clients extreme stress and extra costs and act with arrogance when confronted. Unless they improve their service they will lose customers. Not that they care they have a lot of government work where they can remain unaccountable.

When we started our renovation over a year ago were warned that building control can be very difficult and obstructive. This was absolutely not the case with Adrian from Stroma. Throughout the whole process, Adrian was absolutely brilliant. Super responsive on email and in returning calls. He gave us clear guidance throughout, very commercial and user friendly. Honestly could not have been a better experience. Thank you Adrian very much

Tried to call building inspector no response

I worked with Alex Bishop, very responsive and helpful with all relevant queries.

It took them over four months to get my final certificate to me. No one took responsibility; they just kept passing me around. I think dealing with the council is simpler than dealing with Stroma.

All what was planned by Stroma was completed on time and all office staff and surveyors were friendly and professional at all times.
Very pleased with the complete service.

I couldn't be happier with the support and professionalism that Matt provided throughout our building project as our building inspector. Matt was very proactive in ensuring all works carried out were to the expected standard which allowed for a smooth and worry free project. I would recommend Matt and look forward to working together again on future projects.
Many thanks to Matt and the Stroma team.