Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Instantly cleaned up all those gaps

First thing I noticed was how even the ink lays down, like there’s no patchy streaks at all—tried it on some tiles I’d basically given up on, didn’t expect it to cover so dense right from the tip. Way thicker white than the last marker I picked up at the hardware store that just faded out straight away.

24 avril 2026
Noté 1 sur 5 étoiles

Totally different product than what was…

Totally different product than what was shown on tt. Literally useless.

25 février 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@sueeas.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Noté 5 sur 5 étoiles

Excelent!

When I saw the product advertisement, I thought it was interesting, but the reality amazed me. It is something special. Congratulations to the manufacturer!

8 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Smells nice

Smells nice, but not working on me

1 mars 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@sueeas.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.

Noté 1 sur 5 étoiles

the product that I ordered was diverent…

the product that I ordered was diverent then what I ordered, also the quality was really bad.
already sent 3 emails dus they don't respond!

Don't order here!

5 février 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear Customer,
Thank you for your feedback. We sincerely apologize that you received a different product from what you ordered and that the quality was very poor. We also apologize that you have not received a reply to your 3 emails. Your case has been prioritized, and we will resolve it promptly.
Please contact our after-sales team via email: service@sueeas.com . Our team will look into your issue carefully and provide a proper solution within 24 hours. Thank you for giving us a chance to make things right.

Noté 1 sur 5 étoiles

The item I got was a fake one and it…not working as I expected.

The item I got was a fake one and it doesn’t work like the one I saw before buying from this company and it not work as I expected.

11 février 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@sueeas.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.

Noté 1 sur 5 étoiles

Ganz schlecht.Billige Ware aus…

Ganz schlecht.Billige Ware aus Fernost.Macht Versprechungen die nicht eingehalten werden.Nie wieder.
Wichtig ist niemals den Angaben im Email Verkehr folgen und zurück zu ziehen.Immer auf Käuferschutz pochen und auf Erstattung des Geldes bestehen.Bis heute 19 02.2026 keine Rückmeldung bzw Erstattung des Geldes erhalten . Soviel dazu.

2 février 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Sehr geehrter Kunde, wir haben Ihr Feedback erhalten und danken Ihnen vielmals!
Es tut uns wirklich leid, dass Sie dieses Mal eine negative Erfahrung gemacht haben. Wir entschuldigen uns aufrichtig. Wir möchten dieses Problem umgehend für Sie lösen. Könnten Sie bitte eine kurze Beschreibung der Situation an die E-Mail-Adresse unseres Kundendienstes senden? Die Adresse lautet: service@sueeas.com . Unser After-Sales-Team ist bereit und wird Ihnen innerhalb von 24 Stunden eine zufriedenstellende Antwort geben!
Bitte geben Sie uns die Chance, die Dinge richtig zu machen. Vielen Dank für Ihr Verständnis!

Noté 1 sur 5 étoiles

I today received a cap I ordered from…

I today received a cap I ordered from this company.
In short it bears no resemblace at all to the one advertised. IE the add photo shows real leather patches on it with metal stud work. You may have seen this cap ( ''OLD F*****S CLUB'') The cap I have has images embossed on it. Utter total disapointment.
If you are thinking of getting one beware.

26 janvier 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@sueeas.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Noté 1 sur 5 étoiles

So not only have I been given a fake…

So not only have I been given a fake and useless product by this place, they have the nerve to send an email asking for a review, but with the request that I don't leave one of my experience wasn't good?

If I'm gonna leave a review, it's gonna be an honest one. Don't buy from this place!

21 janvier 2026
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@sueeas.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 1 sur 5 étoiles

Completely ineffective

I purchased “plumping lip liner” from this shop based on video reviews. These were not effective at all. No plumping. Not even a slight stinging sensation that usually goes along with most plumping products. Total waste of money.

28 novembre 2025
Avis spontané
Logo de Sueeas

Réponse de Sueeas

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@sueeas.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Noté 1 sur 5 étoiles

Do not buy from them

Do not buy from them, it is a scam. Stay away from them!
They send the wrong item and offered only a partial refund, because of sending in back to China is too expensive, and told me to sell the wrong shipped item!
I have refused this, and that they should comply with EU regulations on e-commerce. Also the offered a 30 day refund on their page, so they should have to refund me in total.
Now the offer to send me the correct item, but they ignore my e-mails requesting the shipping information.

21 septembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus