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Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased solar panels from Sunlite in 2023 and their service was excellent. Th monitoring software App - from the inverter supplier - stopped working, and I needed to renew my username and password.... Voir plus

Noté 1 sur 5 étoiles

Do not use this company! Quoted for installation of aircon certain make and model with exact date of installation. They been told that I’ll choose them for the only reason they promised this date fo... Voir plus

Noté 5 sur 5 étoiles

Contacted a few Solar installers for my New panels and Battery system. Sun-lite were competitive but more importantly listened and provided a solution to what I wanted. The team of Tia, Sharon,Jamie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say,having looked at several other solar companies we decided to go with the Sunlite Group. Extremely efficient from start to finish. From the booking of the survey, going through... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipements d'énergie solaire

Écrit par l'entreprise

We started Sunlite solar lighting with the ethos to manufacturer and supply carbon neutral lighting and security, offering a more cost-effective solution than standard LED technology, with no electricity cost, no cable trenching or connection fees. Our range of off grid solar lighting includes, solar street lighting, security systems, flood lighting and amenity lighting our products have been tried and tested and proven in UK conditions, with an easy installation and zero ongoing electricity bills. Our smart technology products are integrated with solar to provide monitoring that controls performance tailored to the specific requirements of your sites lighting needs and most importantly being carbon neutral to the environment.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(62)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What a wonderful company.

What a wonderful company.
The speed of booking the appointment was really quick.
John,the engineer was very helpful and knowledgeable.
I have found this company to be honest and reliable. I thoroughly recommend them

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service very good quote for solar…

Great service very good quote for solar panels, inverter and battery. I was given an installation date which I was very happy with - not too long to wait. The installers came on time, they worked professionally and had the system up and running in the day. They were also friendly and amenable. Thank you Angel, Vanessa and the team.
Mark Clements

12 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

100% Recommend

James & Tom are amazing! Explained everything to me during and after installation. Very polite, professional and an absolute credit to the company. Would 100% recommend.

10 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Sun-lite is an excellent company to work with

Sun-lite expanded my PV array recently. I am extremely satisfied with their service. From the initial survey to delivery, completion and support, communication has been fast and excellent. Small issues that came up were tackled by them professionally and quickly.
I highly recommend them.

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Car Charger

Had a car charger installed at work they did a very professional job, had to come back but kept us updated throughout would highly recommend this company.

28 septembre 2023
Avis spontané
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Réponse de Sunlite Group

Thank you so much for the lovely review, this is much appreciated.

Kind Regards
Sunlite Group Ltd

Noté 5 sur 5 étoiles

Sunlite recently installed a solar…

Sunlite recently installed a solar system to our office building, they were very knowledgeable and following a site survey provided us with energy cost saving details and product recommendations. The instal was quick and hassle free, the solar is exceeding our expectations on energy savings and export income. Would highly recommend this company.

10 juillet 2023
Avis spontané
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Réponse de Sunlite Group

Hi Keith,

Thank you for taking the time to leave a lovely review, we are glad you are happy with your installation and the service provided.

The Sunlite Team.

Noté 5 sur 5 étoiles

Great service

Great service, excellent electrician so patient when sorting out our internet. Now reaping the benefits.

21 août 2023
Avis spontané
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Réponse de Sunlite Group

Thank you very much for the review, it is very much appreciated.
We are glad you are happy with the system installed. - Sunlite Group

Noté 5 sur 5 étoiles

A Five Star Company

After being badly let down by a government scheme I was apprehensive about the installation.We chose Sunlite as the reviews on Trustpilot were very good.I am so very pleased we did.From start to finish we had excellent service.We were quoted a very competitive price for the panels and battery and every detail explained.The dates given for all stages of the installation were honoured and done by a friendly efficient team.I couldn't have asked for more.The Customer Service Team are also Five Star rated. All calls were answered very quickly and any queries were dealt with in a very positive manner.Thank you Sunlite team

2 novembre 2022
Avis spontané
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Réponse de Sunlite Group

Hi Hapi,

Thank you for taking the time to leave a lovely review, we are glad you are happy with your installation and the service provided.

The Sunlite Team.

Noté 5 sur 5 étoiles

EXCELLENT WORK BY SUNLITE GOUPR

I had a solar battery installed by Sunlite Group. I have been delighted by their approach and work. They were very professional. Having already solar panels, I had a dozen or so people over the years coming to offer their services, including solar batteries. All sought to change my panels, declaring them inadequate, and telling me that I had to add more panels if I wanted a solar battery. None of this with Sunlite Group. They accepted that I wanted a battery only, never commented on the panels already installed. Not trying to push more than the battery. They gave me a very competitive quote but didn’t mind waiting when I had problems to solve with the energy suppliers. In other words, not pushy or invasive in the least. Once we agreed to a ahead, everything went according to schedule and the engineers installing the battery did a brilliant job. I rate them 10 out of 10.

28 avril 2023
Avis spontané
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Réponse de Sunlite Group

Hi Mr Verdon,

Thank you for taking the time to leave a lovely review, we are glad you are happy with your installation and the service provided.

The Sunlite Team.

Noté 5 sur 5 étoiles

Excellent service and after sales

Sunlite Solar were recommended to us. From the very start of our solar panel journey to the end could only be described as professional. Communication was first class and we were involved with dates and planning the whole time. From the scaffolders to the engineers they were all very polite, arrived on time and stayed until the job was completed. When we were confused about the technical side of the panels and battery storage the fabulous Tom turned up and explained everything to us, he also left us a number that he or a team member could be contacted on. The office staff were courteous, polite and helpful and again when they say they will get back to you, they do. We highly recommend this company both for the panels we have and the service we received.

27 mars 2023
Avis spontané
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Réponse de Sunlite Group

Hi Susan,

Thank you for taking the time to leave a lovely review, we are glad you are happy with your installation and the service provided.

The Sunlite Team.

Noté 5 sur 5 étoiles

Excellent service and install. Would recommend.

From start to finish our experience was very good. Jamie attended our house to carry out a survey and answer a number of questions we had. We asked Sunlite to provide a number of quotations with lots of variables which was no bother.
Installation was arranged very promptly and worked carried out quickly, efficiently and to good quality.
Mikey the electrician was extremely good at his job and always greeted us with a smile and laughter. He would explain what he was doing and why. The handover process was completed and a full manual issued by the office. Understanding the app and technical information takes a while to digest but generally just takes a bit of getting used to with trial and error with battery.Would recommend to others.

21 février 2023
Avis spontané
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Réponse de Sunlite Group

Hi Lee,

Thank you for taking the time to leave a lovely review, we are glad you are happy with your installation and the service provided.

The Sunlite Team.

Noté 5 sur 5 étoiles

SunLite Group Ltd ... what a great family business

It took me a while to find SunLite and I'm so glad I did. I spent months last year trawling through a whole range of companies in East Anglia, reading reviews and getting surveys and quotations. I wanted a ground-mounted solar array from a company who could tailor-fit to our specific requirements. Not only did SunLite offer to meet our needs - they also came back with the most competitive quote (by far).
We applied for the planning permission ourselves as well as sorting out our own groundworks and SunLite were patient and helpful as I kept having to postpone the installation date.
The whole company are great to work with: efficient and professional office team, respectful and knowledgeable fitting team and a brilliant electrician who stayed way longer at the end to sort out a problem with our Wi-Fi router.
Yes, we had a couple of hiccups along the way but I would not hesitate in recommending this company to friends and family.

26 février 2023
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review Annette, we are glad you are happy with your experience and the service provided by us. Thank you for choosing Sunlite Group again for your Solar Installation. - Romi Gooden

Noté 4 sur 5 étoiles

Very good and ongoing service from the entire team.

From start to finish the company were accessible to answer and questions that we had. Since this was a major purchase, and a sector we knew little about, we needed to trust the people representing the company that they would offer best service and advice.
Post survey, although there were a couple of minor delivery delays, once we agreed on a fitting date the equipment and electrical work was carried out quickly and efficiently and with no mess to clear afterwards.
The office team have also answered a couple of questions since the installation and their advice has been invaluable.
We found the experience of dealing with Sun-Lite Group and their contractors very easy and would highly recommend them to anyone thinking of installing solar power systems in the future.
I can also add that the app to monitor what kwh are being generated by the solar panels (on a bright day) ,and what our house use is, has been very interesting, but overall the system has resulted in significant savings to our usual bills.
Sun-Lite Group have offered a very good service to us overall.

9 décembre 2022
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided by us. Thank you for choosing Sunlite Group for your Solar Installation. - Romi Gooden

Noté 5 sur 5 étoiles

Excellent services very professional

I’ve been looking for a company to provide solar panels and battery storage for a while, it’s not been easy finding a company that were trustworthy. I came on here to read about a couple of providers and Sunlite came out best and they haven’t disappointed. Our surveyor was open and honest about what I could have and achieve with the roof space on offer, there was no pressure and pricing was competitive. I’m in Marsham, Norwich so not easy to get to but they arrived as promised.
The whole team from start to finish have always been polite and friendly, and I was always kept informed of what was happening. The installation was not straightforward but the tradesmen that came to install were very knowledgeable and made me feel at ease. They had a delay first day due to scaffolding (resolved quickly) and they worked late both days to get the work finished on time. My sparky was brilliant explaining everything he was doing and refreshingly very tidy in his work and housekeeping. The roofer, who also installed the panels, listened to our concerns about our fear that the roof would be damaged and he was extra careful and most importantly, reassuring throughout. The teamwork between them was incredibly impressive. I’ve had a lot of work carried out lately and Sunlite have been by far the most reliable, honest and friendly, they left the property clean and tidy. My system is all set up and working beautifully. I think the fact that this company has directly employed its people helps, too many companies subcontract and from experience this is not good for the customer. Sunlite employees seem very happy with their employer and this goes a long way to their attitude to the work they do. I would recommend Sunlite if you are thinking of having a solar installation. They exceed your expectations, I only wish the other companies I’ve had at my property were this good.

8 février 2023
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you for choosing Sunlite Group for your Solar Installation. - Romi Gooden

Noté 5 sur 5 étoiles

I had been on the hunt for a solar…

I had been on the hunt for a solar installation company for my property in Felixstowe and I'm so glad I stumbled upon Sunlite Group. I was immediately impressed with their competitive pricing compared to other companies I researched.

But what really sealed the deal for me was the amazing experience I had with the team. They kept me in the loop throughout the entire process, from the initial consultation to the final installation. The installation itself was quick and seamless, and my solar panels have been working like a dream ever since.

The team at Sunlite Group was a joy to work with - knowledgeable, professional, and friendly. I truly felt like they had my best interests at heart. If you're looking for a top-notch solar installation company, I can't recommend Sunlite Group enough. They exceeded my expectations in every way and I'm thrilled with my decision to go with them.

31 janvier 2023
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

Noté 1 sur 5 étoiles

DODGEY! Very dubious sales tactics!!

Very dubious sales tactics!!! Hook you in with reasonably priced quote then inflate after survey. Had quote for solar panels which they added ~£6k after survey (blaming parking charges, optimisers and a planning application - real cost circa £1k). Hope they don't catch out any elderly or vulnerable people with this scam.

1 février 2023
Avis spontané
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Réponse de Sunlite Group

Dear Mr Janes,

We carry out the survey free of charge at our own cost, unfortunately the ins and outs of a job are not visible from a desktop survey if they were we wouldn't need to carry out a survey. All of our quotations and site surveys are no obligation.

The reason for carrying out a technical survey is to determine any upgrades or changes to the quotation. In this case there were shading issues, access issues, scaffolding and parking permits to be obtained, fuse board location and earthing upgrades. Also factors such as roof tile types effect the cost due to materials and labour. We are very sorry we didn’t meet your needs.
As you detailed in your email, you have had a more competitive quotation, so we wish you the best and sorry we couldn’t meet your expectations this time.

Please be assured we are not scamming anybody, we are a local family run business that prides ourselves on customer service and integrity.

Sunlite Group.

Noté 5 sur 5 étoiles

Very happy with overall service

I am very happy with the service provided by Sun-lite. The prices are very competitive and the communication is good. Romi was helpful to provide quotes for different set ups until we decided on one that would work best for us. Sharon in the office was very helpful. There was a slight delay of one day for the installation, however this was communicated well with as much notice as possible. I would definitely recommend Sun-lite for solar panel installation.

6 janvier 2023
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

Noté 5 sur 5 étoiles

Sunlite provided a competitive quote in…

Sunlite provided a competitive quote in a timely fashion. The installation of panels and battery went smoothly and the work was carried out professionally. All involved in the process from order to installation were helpful and impressed by their willingness to resolve issues.

15 décembre 2022
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

Noté 4 sur 5 étoiles

Good customer service

Good customer service
Staff know the work very well
Very clean
Good email responses
Already referred to few friends
To improve : please ensure that all materials are ordered within time of installation. We had to wait few days .. but overall happy with the service

24 novembre 2022
Avis spontané
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Réponse de Sunlite Group

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you for the feedback also. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

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