We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Voir plus
L'entreprise a répondu
We have had no issues with our system to date. The 43 panels are doing a great job for us and we usually have an overproduction credit for about 8-9 months out of the year. My son had some hail dama... Voir plus
L'entreprise a répondu
When first installed Oct 2023 and then turned on Feb 2024, It appeared that all was going well. Summer was fine then Oct came and we got a bill from Eversource! Any and all of the excess power we crea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sunnova Energy Corporation
Écrit par l'entreprise
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Coordonnées de contact
20 Greenway Plaza #475, Houston, TX 77046, Etats-Unis
- sunnova.com
4,3
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sunnova Energy Corporation
¡Gracias por compartir sus comentarios positivos, Jose! ¡Estamos encantados de que haya tomado la decisión de optar por la energía solar y unirse a nosotros en nuestra misión de proporcionar independencia energética!
Have been a customer for over 7 years
Have been a customer for over 7 years. They have allways been there for me. Anytime I"ve had a situation (which have"nt been many) the service has been superb. On time & rapid.
19 février 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Jorge. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Experiencia con mi sistema solar
Desde el primer momento su cordialidad, información y disposición para contestar preguntas fue muy clara.
Siempre que he llamado a servicio al cliente me han resuelto mis dudas y problemas. Su personal es muy amable y respetuoso.
12 février 2025
Réponse de Sunnova Energy Corporation
Agradecemos tus comentarios, Rosa. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
Hasta la fecha de hoy el Sistema a…
Hasta la fecha de hoy el Sistema a funcionado perfectamente. Muchas gracias ! Se lo recomiendo a mis amistades.
12 février 2025
Réponse de Sunnova Energy Corporation
Agradecemos tus comentarios, Noris. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
Services and care
12 février 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Juan. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
the service is satisfactory and mostly…
the service is satisfactory and mostly is on time the system run very well i am happy with it
10 février 2025
Réponse de Sunnova Energy Corporation
Hello David, thank you for your five-star review. We appreciate your feedback and hope our services keep exceeding your expectations.
Réponse de Sunnova Energy Corporation
Hi Karen, we appreciate your 5 star-review! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience.
Réponse de Sunnova Energy Corporation
Thank you, Carlos! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Good Business practices
We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a bonus for sending you business - quick, easy, friendly. You did what you said you were going to do each step of the way. Thank you!
7 février 2025
Réponse de Sunnova Energy Corporation
Hello Duncan, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!
Excellent Experience with Solar
Here’s an example of a customer review based on a solar installation experience:
Title: Excellent Investment in Solar Energy
⭐⭐⭐⭐⭐ (5/5)
“I recently had a solar system installed by Sunnova Energy and the experience has been fantastic from start to finish. The consultation process was smooth, with the team providing a clear breakdown of costs, savings, and financing options. Installation was completed on schedule, and the crew was professional and respectful of my property.
Since activation, my electricity bills have dropped significantly, and I love seeing my energy production in real-time through the monitoring app. There was a slight delay in getting approval from the utility company, but the solar provider kept me informed throughout the process.
Overall, I highly recommend solar energy and Sunnova Energy for anyone looking to reduce their carbon footprint and save money in the long run.
14 février 2025
Réponse de Sunnova Energy Corporation
Thank you for sharing your positive feedback, Customer! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!
service and communication superb
14 février 2025
Réponse de Sunnova Energy Corporation
Thank you, MB! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
Réponse de Sunnova Energy Corporation
Saludos Luis. ¡Gracias por tu calificación de 5 estrellas! Nos sentimos honrados de saber que su experiencia se alinea con nuestro compromiso. Estamos aquí para garantizar que su viaje solar sea nada menos que excepcional. ¡Bienvenido a bordo!
The Technician was very professional…
The Technician was very professional and explained to me every detail and gave me few recommendations.
4 février 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Alba. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Michele. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Virgil. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Stay Away!!!!
We own solar panels that were installed by Trinity. When we made the agreement we had come to an understanding about what we could expect to pay monthly for the solar panels. Now that they are installed, the agreement we were given has not come to fruition. We are paying a lot more and every time we try to call and talk to someone about it they either don't know or have such a heavy accent that we can't understand them and they don't seem to understand what we're asking. Given that we are talking about thousands upon thousands of dollars here, I cannot NOT recommend these people enough. Truly the worst experience I've ever had with a company and it's costing us so much money. I am so mad. Stay away!
1 avril 2024
Avis spontané
Réponse de Sunnova Energy Corporation
Hi Lauren, thank you for sharing your concerns with us. We’d like to help resolve the issue, so please feel free to contact us privately with your account details. We apologize for any inconvenience and always aim to improve our customers' experience at Sunnova.
Our 'saleman' was very friendly
Our 'saleman' was very friendly. The installers did a great job, cleaned up well each day. All very professional. Love the money we can earn by signing others up.
4 février 2025
Réponse de Sunnova Energy Corporation
Hello Christine, thank you for your five-star review. We appreciate your feedback and hope our services keep exceeding your expectations.
Sunnova is good
Sunnova is good. The person that came out to the house didn't tell us the truth.
10 février 2025
Réponse de Sunnova Energy Corporation
Hello customer, thank you for your five-star review. We appreciate your feedback and hope our services keep exceeding your expectations.
Réponse de Sunnova Energy Corporation
Hello Charles. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Everyone we’ve talked to were very…
Everyone we’ve talked to were very helpful and very knowledgeable about this program and the cost savings.
2 février 2025
Réponse de Sunnova Energy Corporation
We appreciate your feedback, Sandra! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.