SUP Warehouse Avis 219

Board arrived quickly and nicely packed. Opened it up and everything as expected. Happy with my board and having great fun using it

Great customer service response times by Ana, Niki, Giovanni and Luke.

The priced matched a company which is great.

Their delivery time was great.

The board looks great and can’t wait to use it!

Thank you Sup-wharehouse

The online guide says it will take over 200kg. I am 90kg and the board struggles with my weight. I have given the board to my daughter.

Good service. Thanks 😊

Order placed on 2nd September only because I expected it to be delivered as stated on the website within 2 working days via 48 hour tracked delivery. Over a week later and tracking number is still saying “we are expecting your parcel”. Very disappointed and have sourced another life jacket from a more reliable company so therefore require a full refund.

Paddle board never arrived after weeks of waiting & chasing. No replacement offered, or option to buy another one of similar value, I was just told I'd been refunded.

There is no phone number for this company you have to email then there’s a delay in answering very often late on a Friday so nothing back until the Mon/Tue
When I placed my order it advised deliver 5/8/21
Didn’t actually receive it until 21/8/21 then just one advised second one will be two more weeks tried to make contact so we could change it for one in stock but out of blue arrived next day.
Very disappointed as our holiday was from the 10/8 to 22/8 hence we have only tried one for a day just hope the other one is ok until next on holiday.

If I’d realised how difficult it was to talk to anyone I would have gone elsewhere I checked they was a UK based company before I purchased but now realise you have to make sure they actually have a office with staff to help.

Item really good, but very slow delivery time. Took several emails to the company to finally get things sorted

Great quality board

Good price just waited longer than expected for goods to

Quick delivery, happy with product.

Delighted with my paddleboard. The only reason I am giving 3 stars is because I didn’t receive any instructions in the packaging, I emailed customer service 3 separate times and got 3 responses asking for my order number and saying someone would be in touch. Still never received any further information.

Prompt efficient delivery. Very pleased with our SUP board.

Sup arrived within 24 hours of ordering
Excellent service

Sup warehouse delivered quickly and I am happy with the product. (The paddle included was weak and is bending slightly already, but I did get the cheapest SUP set available, so that's to be expected)

Excellent service, shipped super quick as I didn't have much time until our hols. Great paddleboards and a really good price! Thank you...

The whole board popped- waiting for the customer service team to get back to me having given them all relevant details

Can highly recommend. Good service and speedy delivery.

Fast delivery and very happy with the purchase. Board seems great quality and we can't wait to use it over the Lake District next week. Customer service were quick to reply to query over delivery times. Arrived within a few days of ordering.