Superchips Avis 

Arrived on time, great communication, did s current engine health check, then got on with the job. Once they finished, I took the car for a spin around the block.
What a difference, the car was good before, however much improved, a really great job and at a brilliant price.
Very efficient and professional. Great service.

Michael came today to map my Audi A4 Avant 2.0tdi. Very knowledgeable and explained every step of the process and gave solid advice on making sure I can keep my DPF system happy and functioning well. Smooth process overall and great increase in performance on the map. Would recommend highly. Michael is highly knowledgeable and a credit to your team!

Avoid This Company – Owed £100 Refund for Over 7 Months
I ordered a RaceChip for my car on 27th February 2025 but had to cancel before it was installed due to issues with my vehicle. I received a partial refund but was still owed £100. I sent multiple emails chasing this, which were completely ignored.
Weeks later, I called and eventually got through to someone from the new ownership of the business (as it had recently been sold). He was helpful and gave me the contact details of the previous owner. Despite several attempts to reach out, the previous owner ignored him as well.
I was advised to raise a dispute with my bank, which I tried, but unfortunately, it was unsuccessful.
Eventually, I managed to contact the previous owner directly, who is now operating under a new business called paymentplan.co.uk. After explaining everything, he assured me the money would be in my account within 7 days. That never happened.
When I followed up again, he said the payment wasn’t processed because his accounts team didn’t recognise the transaction. He told me the payment would go through in a few more days — again, nothing.
As I was working away, it was difficult to chase constantly, but once I was back home, I contacted him again on 6th October, and once more he said the refund would arrive within 48 hours. As of now, I have still not received the refund, and he has started ignoring my calls.

If you're considering using this company — think twice. When a business is sold, any outstanding debts or liabilities should be honoured by the new owners, which clearly hasn’t happened here.
And as for paymentplan.co.uk, good luck getting anything resolved — in my experience, they make promises and don’t follow through. Be careful who you give your money to.

I am really happy with superchips I have used them god knows how many times to the extent that my normal fitter not only knows me but is always so friendly and even knows how to get into my underground car park the results are truly outstanding and I have never ever had a problem of a single cause to complain outstanding

Friendly efficient service from skilled man. Explained the process and tests to be carried out. Recommended
Mike

Keeped me informed of arrival time and completed work quickly and explained work carried out thank you

Michael was great, efficient service and top work. Couldn’t recommend enough 👍

Ash arrived at exactly the time he said he would and i was greeted warmly with a smile.
He asked if i had any questions before starting the map on my Jaguar XF 2.2 TD.
The job was completed in around a hour with great respect shown to my car which was appreciated.
I was asked to take a test drive which i did and noticed the difference immediately.
He did a brilliant job and would recommend him and Superchips to anyone.

Re -map done on my X5 3.0 twin turbo. Result is amazing. Michael was excellent, friendly and punctual. He was very relaxed and professional. Kept me up to date on the install and informed me of the cars history and DPF condition.
Highly recommended. Phil.

Had Michael come do a remap on my car while I was at work he just cracked on got it done pretty quick and did a great job. Will highly recommend to anyone I know looking for a remap

I recently phoned this company to inquire about remapping my car to improve fuel efficiency, but I was met with rude and disrespectful behavior from the staff. They were awful and unprofessional and made me feel unwelcome. If you don't give a service like this just say so! I pride myself on leaving 5-star reviews on Trustpilot, but due to how bad they were, I actually created a new email account just so that this negative review would not be on my main account to remind me how bad they were.

I had a stage one remap on my BMW 3 series touring done by Josh at superchips took him 30 mins very quick and efficient service, noticeable difference in my cars performance would highly recommend them to anyone and will be using there services in the future

Credit given where credits due. Had the pleasure of Tom (Thomas) Gilbert coming out to do a carbon clean and map on my car as well as a carbon clean on my mums discovery. He was right on time, professional and took the time to explain the process I couldn't fault the service. Both cars most definitely feel better for the services carried out. Thank you

I have used Michael before. He is an outstanding field technician and always full of useful information. Couldn't ask ask for better. Top man

Had Micheal come out on time process was really fast under 30 mins gave me good advice to change the spark plugs after the remap would definitely recommend.

I was looking for a tune for my car since there's no one in my area that can provide this kind of service. I wanted to tune my car without stressing the engine too much. After a quick search and reading good reviews, I found out about this tuner. I installed and tested the Bluefin tune during the last few days (Ford Fiesta MK8 ST-line 1.0 Ecoboost 99bhp). The car is now up to 138bhp and 230 NM of torque, which is still in the factory limit. Amazing result! The car is now so much fun! The torque is just there, always ready starting from 2000rpm. 2nd and 3rd gear used to be so disappointing, now they are super fun and the car just pulls away. Alientech device is super easy to use too. Super happy! Quick response and great assistance from the team. Thanks a lot!

Michael arrived bang on time, explained in detail what he would do, talking me through every step.
Told me some history of the company very knowledgeable, efficient and friendly. Took my mini coupe 2.0 TD for a test drive and was suitably impressed. 40bhp increase and you certainly notice the difference.
Would definitely recommend and will be using again for sure.
Cheers Michael 👏

This review is about the misleading website customer experience and acceptance of an order and does not relate to the product. After much deliberation, I took the plunge and ordered a remap. Everything looked fine on the website, my vehicle was accepted and my money taken. Within seconds of placing the order Tom, their engineer, advised by text that due to my ecu being Freescale, whatever that means, Superchips are unable to map my vehicle. If Tom knows this simply from my registration, surely the website should be equally well informed and give accurate data, advising that the service wasn't available before accepting my payment. I feel mislead. - Update: I appreciate the detailed response.

Remap and Carbon clean Scirocco 2lt TDI auto
Once booked, Michael, the engineer contacted me to arrange a time and again on the the day before the appointment to confirm arrival time.
Arriving early, Michael patiently waited for me to come out of my place of work and explained the process clearly. The Remap took about 10 mins and the Carbon Clean 30 mins.
My Scirocco was 168BHP, now it's 196BHP (excellent) More responsive, quicker acceleration and smoother gear changers from the DSG.. Very happy!
I would definitely use this company again!

Absolutely brilliant process from initial inquiry, purchase and installation.
Daryl, my engineer kept me informed of his arrival via text throughout the day of installation.
Kept me informed throughout the process of installation; the nuances of my old and high mileage Mini!
The ECU Performance tune was perfectly executed and was exactly what I asked for.
Improved the throttle response and torque across the entire rev range. Power increase from 75bhp to 136bhp (2011 Mini One 1.6 Naturally Aspirated)
The car is much smoother, quicker, responsive and now the drivetrain matches the excellent chassis. A little pocket rocket.
Also was a half price promotion for July 2025.
I highly recommend Superchips, they know what they are doing.
Massive thank you to Darryl for his expertise.