SuperSaaS Avis 

123
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It’s the most effective and easy to use online booking system. It’s done wonders for my business. The customer service is also very warm and efficient.

Noté 5 sur 5 étoiles

Ik gebruik Supersaas nu alweer een aantal jaren. In mijn situatie moet ik vijf locaties runnen waar ik een praktijk heb en daarnaast ook nog een privé agenda. Dat is allemaal bij elkaar te brengen tot... Voir plus

Noté 5 sur 5 étoiles

Twee jaar geleden zijn we begonnen met bierseminars in Berlijn. In het begin verzamelden we nog emails met aanmeldingen, maar daar raak je het overzicht kwijt. Met Supersaas hebben we een voor ons per... Voir plus

Noté 5 sur 5 étoiles

Superhandige agenda voor je website of groepsplanning met veel opties, ook in de gratis versie. Goede support en lekker Nederlands.

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Magasin d'accessoires informatiques

Écrit par l'entreprise

SuperSaaS' unique ability to combine schedules and attach programmable pricing rules allows for far greater flexibility than the average internet reservation system. The design ensures the complexity stays out of the way for people who don't need it. SuperSaaS was founded in 2006. We serve many different companies and individuals across more than 60 countries and 30+ languages, using our system for many different purposes over the past few years, which is a testament to the flexibility of our system. Customers set everything up themselves, or ask a website developer to do it for them. Our support team operates only via e-mail, but you can always be assured of a quick follow-up!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

123 avis

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4,9

Tous les avis

(123)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

5 star customer service help - easy to use interface for clients and owners/managers!

I use this online scheduling program for my yoga studio and it works great. I am based in France, so having the ability to have the program in French, English, Spanish or any other language by my international clientele is great. The response to my questions come lightning-fast! Very friendly service. The tutorials are wonderful and easy to use. It's a very good value and a gem to use when my studio was just starting up with the first 50 clients....now that it's growing, I am pleased to be a paying client. Wonderful!

1 février 2013
Avis spontané
Noté 4 sur 5 étoiles

Convenient and wonderful for our business!

We are very pleased with this product! Love the customizable options (we run on 45 minute time slots in our business, and so being able to create 45 minute default appointment times has been very helpful.) This product has helped with organization and communication across our team. We have never had any problems with the service. One suggestion I feel would be very helpful for us is to view the open availability on mobile devices. It is very mobile-friendly and easy to see the appointment times already created, but I'm not able to see the open availability on each day on my mobile device. The ability to do so would cause me to give 5 stars. However, I'm extremely pleased with the product and would recommend to a friend.

1 février 2013
Avis spontané
Logo de SuperSaaS

Réponse de SuperSaaS

Hi Jenn,

Thank you for the review and the feedback. You could choose to switch to the desktop version when you're looking at the schedule from a mobile device. However, we are planning to do some refreshing on this part of the system in the near future.

Kind regards,

SuperSaaS Support

Noté 4 sur 5 étoiles

Extremely useful! I couldn't run my business like this without it.

There is so much I can do with my online calendar that helps my business run properly. It allows my clients to handle their own scheduling, letting me offer a flexible class schedule and freeing me up for other things. I plan on adding online payment and digitizing my registration form there too so I can offer "one-stop shopping." The more I explore, the more I realize I can do with it.

1 février 2013
Avis spontané
Noté 5 sur 5 étoiles

Never fails & perfect features

We LOVE using SuperSaas! We manage our meeting rooms in a shared office space for entrepreneurs (who tend to move on the fly!) We are able to have different schedules for each room. It took some detailed attention and thorough reading/testing to get it right but once we designed it to the way we wanted, it was exactly right. The ability to assign credits (unlimited or specific amounts), different schedules for each room, open & close times, cancellation limits, timed increments, details about meetings and more all created the perfect system for us. The only down side is the payment can only be made through paypal or collected CC info which doesn't collect CVV so if your payment terminal uses CVV you have to use paypal. Other than that - we love it and so do our entrepreneurs!

31 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

SuperAwesomE

I use SuperSaaS ALL THE TIME. I utilize this as a faculty member among fellow faculty and students. There is a great deal of features with the free version which is great for my situation. State budget cuts for higher education have made it impossible to purchase items that make life easier and increase productivity.

30 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

I love it!

We use this as a compute cart check out system for our school. It works wonderfully. It is easy to use, even for some of the veteran teachers who shy away from new technology and procedures. It is easy to see at a glance which carts are available for checkout and who might have the cart if it is not where it needs to be when one goes to pick it up.
It is exactly what we need at the perfect price.

30 janvier 2013
Avis spontané
Noté 4 sur 5 étoiles

Better than most out there

Pros
Easy to set up and maintain
Quite user friendly - for admin and customer

Suggestions
1)Would like to see more reports. My billing is done in advance and so would like to see a report of oncoming bookings for the month with user name and email.
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Update: Yes, but I don't see the name of the user in the report. I bill based on the number of classes booked for. So, Ideally if I can see the name of the user with number of classes booked, it would be great. Without the name this report is of no use to me.
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2)If a billing facility can be made available either as a a plug-in or as an add on, it would make it so much more appealing.

30 janvier 2013
Avis spontané
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Réponse de SuperSaaS

Hi Nandakumar,

Thank your for your review and for your suggestions. In fact you can download all future (and historic) bookings to Excel via the download tab in the supervise view. This will allow you to make any custom report and / or use this data for billing.

However, we will consider developing future billing integrations. If you would like to keep posted on progress, please let us know via the feedback form on our website and we'll let you know when the feature gets selected for implementation.

Kind regards,

SuperSaaS Support


Hi Nandakumar,

If you use the download tab for a capacity schedule, you'll have to click 'include attendances with classes' to include the names in the report. Furthermore, if you also want to include e-mail addresses you would have to add this as a field on the process tab.

Kind regards,

SuperSaaS Support

Noté 5 sur 5 étoiles

Cheap and easy scheduling service.

Supersaas is a cheep and easy scheduling. It has many functions I like, and only a few things I wish it did have. It's hard to find everything in one package without spending tons of money on a costumized database. It's a good choice for your business.

30 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

The perfect scheduler for a tiny company giving tons of flexibility and control for an extremely reasonable cost.

Supersaas is easy to set up, and easy to use. It is extremely easy to personalize and you are walked through every step of the way with very clear instructions. If you happen to have any questions or concerns, I have never had a support team more responsive than the ones at supersaas. I couldn't be happier with my choice to go with supersaas.

30 janvier 2013
Avis spontané
Noté 4 sur 5 étoiles

Has been a very great tool!

The only complaint is that when I go in to download a schedule the dates that come up are from when we started the program and you have to manually put in the dates... kind of a pain... also after I down load the page it seems to me that there used to be an option to email that page and I can not seem to find that option anymore.... there is only a print the page option. so then I have to copy and paste in order to email it ....

30 janvier 2013
Avis spontané
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Réponse de SuperSaaS

Hi Tara,

Thank you for your feedback. The system pre-fills the download fields with the date of the first and the last booking, which you indeed have to change manually when you would like to select another date. If you have any improvement suggestion on this part, please submit the suggestion using the feedback form on our website and we'll take your alternative into consideration. There never was a direct e-mail button on the download tab, but we'll add the suggestion to our feature request list.

Kind regards,
SuperSaaS Support

Noté 4 sur 5 étoiles

I give it a 4.5 Star - ALMOST perfect for MY needs

I work at a University and we have several vehicles that we manage for multiple campuses. Using this system saves me a lot of time and helps avoid double booking. I can designate who can make reservations and who can't. The only thing I would change is the TIME, having it next to the date makes it easy to overlook and it's rarely adjusted by the individual making the reservation. If the time had its own fields, I would give it a full 5 stars.
Another thing that would be helpful is if the vehicle is already reserved for that day and time, do not show it as an option in the drop down menu. People get frustrated selecting a vehicle and getting a message saying it's already reserved and still having it as an option.

30 janvier 2013
Avis spontané
Logo de SuperSaaS

Réponse de SuperSaaS

Thank you for your review and feedback. Our service agenda offers the feature to hide reserved resources. You might want to see if this fits your needs? We'll take the time suggestion into consideration!

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