Not even a half star! They get you say ih add your card we won’t charge now km seeing one charge that went through and now trying to take a almost $40 dollar payment for my account and I can’t find an... Voir plus
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Lisez les avis des autres
They have offered me the loan I've been trying to get, and for verification purposes they want me to use my bank card for a $1 fee. In all the reviews, I haven't read anywhere about whether or not any... Voir plus
L'entreprise a répondu
Absolute scam! Out to get people in hard times, disguised as “payday loan brokers” you apply for a loan, that doesn’t exist then instead of getting your small loan, mine was for £50 to get medication... Voir plus
L'entreprise a répondu
I can’t believe it I was trying to apply for a loan or a credit card ..I don’t know how this fake company took money from my account 24,95£ for nothing and my bank couldn’t made the refund ..don’t acc... Voir plus
L'entreprise a répondu
1,3
Mauvais
172 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Nothing but a scam
Nothing but a scam. To steal money from you. You try to get a loan and they scam 24.95 from your bank. These sort of company's need shuting down. Criminal organisation.
22 avril 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review, Craig.
Unfortunately, we’ve been unable to locate your account using the details provided in your Trustpilot review. To help us investigate this further, please contact our support team at hello@surecredit.co.uk so we can assist you as quickly as possible.
Please be assured that our sign-up process requires active consent before any subscription is completed. When entering your card details to start the free trial, the information shown before selecting “Continue” clearly explains that you can cancel at any time during the trial period without being charged. It also confirms that by proceeding, you agree to the Terms and Conditions and understand that the subscription will continue unless cancelled within the trial period. This information is also reiterated in the welcome email sent on the day of registration.
SureCredit is a credit education service that provides access to your TransUnion credit report, along with credit score monitoring, alerts, affordability calculators, and personalised financial insights. We are not a lender and do not make lending decisions.
Not even a half star
Not even a half star! They get you say ih add your card we won’t charge now km seeing one charge that went through and now trying to take a almost $40 dollar payment for my account and I can’t find anywhere to log in or cancel! This is fraud! Taking people money out their account without permission or no way of stopping you from charging my card! Cancel this shit and stop trying to steal my money!
17 avril 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear about your experience, we understand how frustrating this must feel.
When you registered with SureCredit, your account started with a 7-day free trial, after which the subscription renews at $39.95/month unless cancelled. There is also a $1 upfront charge used for bank account verification during sign-up. These details are outlined in our terms and conditions, which you can review here: https://surecredit.io/terms
We definitely want to help sort this out for you as quickly as possible. Please get in touch with our support team at hello@surecredit.co.uk so we can locate your account, assist with cancellation, and address any billing concerns right away.
Never signed up to this company l
Never signed up to this company l, have no emails confirming registration yet have tried to take money. How is this possible. And any advice how to cancel them?
15 avril 2026
Avis spontané
Réponse : Surecredit
We're sorry to read your review James.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £24.95 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
Please note that an account cannot be created without going through this sign-up process, so it would not be possible for a membership to exist without registration being completed.
SureCredit is a credit education service that provides access to your TransUnion credit report, credit score monitoring, alerts, and additional tools such as affordability calculators and personalised insights. We are not a lender, but an online loan broker.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
The same happened to me
The same happened to me, totally disgusting, £24.99 a month disappeared from my account, and i didnt even get a free trial, i was charged £1.99, this company does not make things clear, you actually think you are applying for a loan!
2 février 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review and hear about your experience.
The charge you’re referring to indicates that a 14-day free trial was activated on our website, during which payment details are required to set up the account. Throughout the sign-up process, key information, including the monthly membership fee of £24.95 following the trial period is clearly presented, and acceptance of our terms and conditions is required to proceed. A confirmation email is also sent after sign-up, outlining the trial details.
SureCredit is a credit education service designed to help customers better understand and manage their credit profile. Our platform provides access to your TransUnion credit report, credit score monitoring, alerts, dark web monitoring, and a range of tools such as affordability calculators, score simulators, and personalised financial insights. We also want to clarify that we are not a lender, we operate as an online loan broker and cannot guarantee loan approval.
Memberships can be cancelled at any time during the trial period without charge. If you would like assistance reviewing or cancelling your account, please contact us on 0330 335 8509 or email hello@surecredit.co.uk, and our team will be happy to help.
I can’t believe it I was trying to apply for a loan but I didn’t get any loan but from my account 25£ disappear😈
I can’t believe it I was trying to apply for a loan or a credit card ..I don’t know how this fake company took money from my account 24,95£ for nothing and my bank couldn’t made the refund ..don’t access this sure credit because soon as you acces they take money from your account 😈
12 avril 2026
Avis spontané
Réponse : Surecredit
We're sorry to read your review.
SureCredit is a credit education service, not a lender or credit card provider. We do not offer loans or credit directly. When you register, you are signing up for a 14-day free trial of our membership, which is clearly shown during the sign-up process and confirmed in your welcome email.
After the free trial, the membership continues at £24.95 per month unless cancelled. You can cancel at any time during the trial period to avoid any charge, and our support team is always available to help with this.
We’re sorry to hear you didn’t feel this was clear and would like to look into your account and assist further if needed. Please contact us at 0330 335 8509 or hello@surecredit.co.uk so we can review this with you directly.
After reading these reviews I think I…
After reading these reviews I think I will pass. A right scam by the sounds of it!!
12 avril 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear you feel this way after reading other reviews.
We understand how important it is to feel confident and fully informed before signing up for any service. Our membership includes a 14-day free trial, and all pricing and cancellation details are shown during registration and confirmed in a follow-up email, including how to cancel at any time within the trial period to avoid any charges.
We absolutely don’t want anyone to feel misled. If you have any questions about how the service works or would like us to review anything with you, our support team is here to help at 0330 335 8509 or hello@surecredit.co.uk.
Had to contact my banks fraud dept
These offered to find a short term loan for me, took my bank details, then started charging me £25 a month! At no point was this apparent during the process. Fraud team at Barclays recovered the payment for me.
11 avril 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear about your experience and that the charge was unexpected.
Our service operates on a 14-day free trial, after which a monthly subscription fee of £24.95 applies unless cancelled. This information is presented during the sign-up process, alongside our Terms & Conditions, which you confirm before completing registration. We also send a welcome email outlining the trial period and account details.
That said, we understand your concerns and would like the opportunity to look into this further for you. If you believe you were charged in error or would like help reviewing your account, please contact our support team at 0330 335 8509 or hello@surecredit.co.uk, and we’ll be happy to assist and resolve this for you.
Scumbags have taken money out of my…
Scumbags have taken money out of my account nothing signed nothing asked .Just scammed. .
10 avril 2026
Avis spontané
Réponse : Surecredit
We're sorry to read your review Robert.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £24.95 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender - we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
Again sure credit has tried to take…
Again sure credit has tried to take monies out of my bank account scam company reporting this and the scam to companies house also trading standards the company should not be running with the amount of bad reviews they have how dare you keep doing this you need to listen to what I say NO NO NO CLEARSCORE DOES EVERYTHING FOR FREE WHY WOULD I PAY YOU £25 A MONTH?
6 avril 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear how strongly you feel about this situation and understand how frustrating unexpected payment attempts can be.
We want to reassure you that SureCredit is not a scam. Any charges or attempted payments are the result of a subscription that was set up through our website, where payment details are entered and terms -including any applicable fees are clearly outlined and agreed to before completion.
That said, we take concerns like yours very seriously and would like to help resolve this as quickly as possible. If payments are still being attempted, it may indicate that the membership has not yet been fully cancelled.
We strongly encourage you to contact our support team so we can locate your account and ensure it is cancelled immediately, as well as review any billing concerns. You can reach us on 0330 335 8509 or by email at hello@surecredit.co.uk, and we’ll prioritise this for you.
We also understand that there are other services available, such as ClearScore, and customers are always free to choose what works best for them. Our service is designed to offer additional tools and features that some customers find valuable, but we respect that it may not be right for everyone.
Please get in touch so we can put a stop to any further attempts and assist you further.
What is this???
I have no idea what sure credit is, but they just took $40 out of my bank account without my authorization, so thanks to SURE CREDIT I now have to cancel my cards and maybe change accounts. So not happy and not a good way to start my Saturday morning before Easter Sunday
4 avril 2026
Avis spontané
Réponse : Surecredit
We’re really sorry to hear this, especially at the start of your weekend.
We completely understand how concerning it is to see a charge you don’t recognise. In most cases, this relates to a free trial sign-up completed on our website, where payment details are entered and a subscription begins after the trial period ends. However, we appreciate that this may not always be clear and can feel unexpected.
SureCredit is a credit monitoring and education service, and we take situations like this very seriously. We’d really like the opportunity to investigate this for you and resolve it as quickly as possible.
Before taking further steps with your bank, please contact our support team on hello@surecredit.co.uk with your details. We can check your account, explain the charge, and ensure any active subscription is cancelled immediately. If there’s been any misunderstanding, we’ll do our best to put things right.
Very poor service
Very poor service. I got a loan and they informed me I had to get this as part of the agreement. I wasn’t aware I would be charged for this, and I thought it was a one off check. Very sneaky way of getting money from people for what is, truly a pointless service!!! Wouldn’t refund my £24.99 due to a 14 day cooling off period which is shocking when it’s not clear they will be charging you. Bad company, do NOT go any where near them!
3 avril 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We’d like to clarify that the charge relates to a 14-day free trial that was selected during the sign-up process on our website. As part of this, payment details are entered and the terms including the monthly fee of £24.95 after the trial period are clearly outlined and require confirmation before proceeding. A follow-up email is also sent, which explains the trial, the upcoming charge, and how to cancel if you decide the service isn’t for you.
That said, we understand that this may not have been your expectation, and we’re sorry for any frustration this has caused.
SureCredit is designed to help customers better understand and manage their credit profile. Our service includes access to your TransUnion credit report, credit score tracking, alerts, dark web monitoring, and a range of tools such as affordability calculators and personalised financial insights. We’d also like to clarify that we are not a lender, but a broker, and cannot guarantee loan approval.
Customers are able to cancel at any time during the trial period without charge, and we aim to make this process as straightforward as possible.
If you would like us to take another look at your case or assist further, please don’t hesitate to contact our support team on 0330 335 8509 or via email at hello@surecredit.co.uk. We’d be happy to help.
Absolute scam
Absolute scam! Out to get people in hard times, disguised as “payday loan brokers” you apply for a loan, that doesn’t exist then instead of getting your small loan, mine was for £50 to get medication for my son, I was refused a loan and charged £24.95 two weeks later, definitely never accepted that.
Then when you phone the customer services, you get a very dodgy call to an overseas person, potentially AI as we went round in circles. Then they abruptly hang up with no resolve. How do places like this still exist!! I will pursue this until the leadership team are behind bars! Disgusting ethics from scum!!
31 mars 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear about your experience and understand how frustrating this situation must feel.
We would also like to clarify that we do not make outbound phone calls, so we cannot account for the call you described.
Unfortunately, we’re unable to locate your account using the details provided in your Trustpilot review. To help us investigate this properly and resolve things as quickly as possible, please contact us at hello@surecredit.co.uk
SureCredit is a credit education service designed to help customers better understand and manage their credit profile. Through our platform, users can access their TransUnion credit report, monitor their credit score, receive alerts, and benefit from features such as dark web monitoring, affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights. We are not a lender, we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial followed by a £24.95 monthly membership fee, are clearly presented during the sign-up process. To activate the trial, customers must complete a 3D Secure bank authentication step, which is designed to ensure full awareness of the service and any associated charges. A welcome email with login details is also sent upon registration.
If a membership is cancelled within the 14-day trial period, no charge is applied. We also provide clear cancellation instructions in our communications, and our support team responds to all enquiries as quickly as possible, typically within two working days.
We take feedback seriously and would appreciate the opportunity to look into this for you and reach a resolution. Please do get in touch so we can assist further.
They prey on vulnerable people needing…
They prey on vulnerable people needing financial help.
Do not click on their website or do anything. No clear information that you sign up to anything.
27 mars 2026
Avis spontané
Réponse : Surecredit
We’re sorry to hear about your experience and understand your concerns.
Unfortunately, we’re unable to locate your account based on the details provided in your Trustpilot review. Please contact us at hello@surecredit.co.uk, and we’ll investigate this for you as a priority and work to resolve any issues as quickly as possible.
SureCredit is a credit education service designed to help customers better understand and manage their credit profile. Through our platform, users can access their TransUnion credit report, monitor their credit score, receive alerts, and benefit from features such as dark web monitoring, affordability tools, loan calculators, score simulators, and personalised financial insights. We are not a lender; we operate as an online loan broker and cannot guarantee loan approval.
We want to reassure you that our service terms, including the 14-day free trial and the subsequent £24.95 monthly subscription are clearly presented during the sign-up process. Customers are also required to complete a 3D Secure bank verification step before activating the trial, ensuring awareness of the subscription. A welcome email with login details is sent immediately after registration.
We never intend to mislead our customers and aim to be as transparent as possible. Customers who cancel within the 14-day trial period are not charged, and we provide clear guidance on how to cancel via email and our support materials. Our team responds to all enquiries as quickly as possible, typically within two working days.
We’d really appreciate the opportunity to look into this for you and make things right
Scam.
Scam.
Nothing but a scam whereby they take a payment for a subscription service you did not agree to.
Ignore the automated responses to the reviews - the steps they outline do not happen.
Reported as fraud to the bank to block any payments.
25 mars 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review, Adam.
The charge you’re referring to relates to a 14-day free trial that was activated on our website, where payment details were entered and the terms and conditions, including the £24.95 monthly fee after the trial period, were clearly outlined and accepted during sign-up. Following this, a confirmation email was sent which detailed the trial period, the date of the first payment, and included a direct link to the cancellation section.
SureCredit is a credit education service designed to help customers better understand and manage their credit profile. This includes access to your TransUnion credit report, credit score monitoring, alerts, dark web monitoring, affordability tools, loan calculators, score simulators, and personalised financial insights. We’d also like to clarify that we are not a lender; we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial period without charge. If you would like us to look into your account or assist further, please contact us on 0330 335 8509 or email hello@surecredit.co.uk, and our team will be happy to help.
Fraud!!
I was searching for a small loan. I never signed up to anything, I only put my details in as I was applying for said loan. No mention of an on going subscription service.
They took a payment, I cancelled through my bank, however they have recently taken another payment!
I have no log in details or correspondence from this company. I have reported it to my bank as fraud.
Absolutely disgusting, they shouldn't be allowed to get away with this.
20 mars 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review, Sarah.
We take allegations like this very seriously, and we’d like to reassure you that we do not operate fraudulently or take payments without authorisation. Unfortunately, we’re unable to locate an account using the details provided in your review, so we’re unable to investigate this specific case further at this stage.
Please contact us directly at hello@surecredit.co.uk
with any additional information (such as the email address or details you may have used), and we will prioritise your case and work to resolve this as quickly as possible.
SureCredit is a credit education service designed to help customers better understand and manage their credit profile. During the sign-up process, customers are clearly presented with the terms of the service, including the 14-day free trial followed by a £24.95 monthly subscription. To activate the trial, a 3D Secure verification with your bank is required, ensuring full awareness and authorisation of the service. A welcome email with login details is also sent upon successful registration.
If a membership is cancelled within the 14-day trial period, no charges are applied. We also respond to all enquiries promptly, with an initial auto-response providing FAQs and cancellation guidance, followed by a response from our support team within two working days.
We’d appreciate the opportunity to look into this for you and resolve any concerns, so please do get in touch directly.
Complete scam company
Complete scam company. Took £24.99 from my account without permission. They are full of crap. I have never agreed to a free trial, I have zero emails from them. I even requested a password reset to try and login which they can’t provide because I don’t have an account. Having to go through the ball ache of getting the money back through my bank now. Scum bags
Update to their reply. All lies, I never signed up, I did not give you permission to steal money. I do not have an account with you. I have no emails from you, not a single one. You are nothing but Crooks. Everyone report and avoid. I’ve cancelled my card, so these scammers can not take any more of my hard earnt money. You only need look at everyone else’s reviews . Disgusting
23 mars 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review, Daniel.
Unfortunately, we’re unable to locate an account using the details provided in your Trustpilot review. To help us investigate and resolve this as quickly as possible, please contact us directly at hello@surecredit.co.uk with any additional information (such as the email address you may have used), and we’ll be happy to assist.
If you have been charged by us, this indicates that a sign-up has been completed and an account has been created. We’d like to help get this resolved for you as quickly as possible. Please contact our support team so we can locate your account, ensure it is closed, and make sure no further subscription fees are charged.
SureCredit is a credit education service designed to help customers better understand and manage their credit profile. Through our platform, users can access their TransUnion credit report, monitor their credit score, receive alerts, and benefit from features such as dark web monitoring, affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights. Please note, we are not a lender, we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial followed by a £24.95 monthly subscription, are clearly presented during sign-up. All customers are required to complete a 3D Secure verification with their bank before any trial begins, ensuring full awareness of the service. A welcome email with login details is also sent upon successful registration.
If a membership is cancelled within the 14-day trial period, no charges are applied. We respond to all enquiries as quickly as possible, with an initial auto-response that includes helpful FAQs and cancellation instructions, followed by a response from our support team within two working days.
We’d really like to get to the bottom of this for you, so please do reach out directly.
Absolutely diabolical company took a…
Absolutely diabolical company took a payment last month ok fair enough it’s a subscription I cancelled that subscription over a month ago to wake this morning they have taken another payment after my cancellation trying to get in touch to sort out No one interested the same automated messages come back
16 mars 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review, Vicky.
We understand your frustration regarding the unexpected subscription charge. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue promptly.
Parasitic scum preying on people…
Parasitic scum preying on people struggling to make ends meet.
They are also dishonest.
"You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website."
No such email was received. I have checked all my email accounts and the junk mail folders.
In addition, the phone number stated in their AI reply to this review does not work.
They also do not reply to the email given in the AI response to this review.
5 mars 2026
Avis spontané
Réponse : Surecredit
We're sorry to read your review.
This charge indicates you signed up for a 14-day free trial on our website and provided your payment details. Everything was very clear within the sign-up process, and you confirmed acceptance of our terms and conditions, including the monthly fee of £24.95 after the trial period. You then received an email outlining the terms of the trial and when the next payment would be authorised, this email also contains a link to our cancellation section on the website.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender - we operate as an online loan broker and cannot guarantee loan approval.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
Scammers
I was Looking for a loan, somehow I ended up with re-occurring card payments coming out of my bank account from surecredit . A previous direct debit had been set up from the original website that I applied for the loan from. These companies set up the payment requests stating “administrator “ or “credit checks” when in reality they are just scammers who steal your data and sell it to third parties, as well as taking money from your bank which you have not signed up for. They are preying on vulnerable people who are already looking for loans because they are struggling. Stay away from these companies and anyone on the internet who is offering you something for free.
20 février 2026
Avis spontané
Réponse : Surecredit
We're sorry to read your review. Unfortunately, we are unable to locate your account using the details provided in your Trustpilot review. To assist you further, please reach out to us at hello@surecredit.co.uk so we can address this issue swiftly.
SureCredit is a credit education service designed to help you better understand and manage your credit profile. Through our platform, you can access your TransUnion credit report, monitor your credit score, receive alerts, and benefit from dark web monitoring. We also provide affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights tailored to your situation. Please note that we are not a lender - we operate as an online loan broker and cannot guarantee loan approval.
Our service terms, including the 14-day free trial and the subsequent £24.95 monthly fee, are clearly communicated during the sign-up process. Additionally, all customers must complete a 3D secure check with their bank to initiate the trial, ensuring awareness of the billable service. If you sign up for our service, we will, of course, bill you after the free trial ends. We also send a welcome email upon sign-up with your login details.
We assure you that SureCredit.co.uk is not a scam. Our processes and terms are transparent, and we strive to provide valuable services to our customers. Please note that memberships cancelled within the 14-day trial period are not charged. We respond to all emails promptly with an auto-response that includes FAQs and instructions on how to cancel your membership. Our customer support team addresses inquiries within two working days.
Should be closed down .scam as far as I…
Should be closed down .scam as far as I can see.sent two texts to cancel.and two emails. Got a reply saying they couldn't find my account. Sounds like they do this to a lot of people .hopefully got sorted they say I have cancelled. So I should not get charged anything will let people know how it goes
16 février 2026
Avis spontané
Réponse : Surecredit
We’re sorry to read your review.
We did respond to your emails but were unable to locate an account using the details provided and requested further information to investigate. Unfortunately, we did not receive the required details to proceed.
Please note that cancellation cannot be completed via text message.
You can cancel your membership at any time during the trial without any fees. For further assistance or cancellation, please call 0330 335 8509 or email hello@surecredit.co.uk and our agents will be more than happy to help.
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