Surecredit Avis 

201
•
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not sign up, its a scam! They will just take money and actually not provide any sort of service. I dont know how they get away with it. You'll get signed in to contract without your permission and... Voir plus

Noté 1 sur 5 étoiles

As I say on my first review that I never sign or subscribe any of this.. £24.95 what a huge disappointment.. you’re trying to take money from my account twice??? Luckily I have to transfer my money in... Voir plus

Noté 1 sur 5 étoiles

I didn't subscribe in the first place, I requested a refund of the unauthorized money they took, which they didn't refund. I cancelled the membership that I didn't sign up for, and now they have take... Voir plus

Noté 1 sur 5 étoiles

Wouldn't even rate them a 1 look into loans with them and somehow 2 weeks after they are trying to take money from my bank


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Mauvais

TrustScore 1 sur 5

201 avis

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2 étoiles
1 étoile

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A répondu à 67 % de ses avis négatifs

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Tous les avis

(201)

93 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Sure credit took money from my bank…

Sure credit took money from my bank account without making me aware that they will be taking money from me. I cancelled my account via their website and 11 days ago, after they took the first payment, they still took another payment of £24.95. I'm going to dispute this payment via my bank and I've cancelled my account for the second time via surecredit website. This is so out of order. I want a full refund!!

15 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Wouldn’t even give them one

Wouldn’t even give them one

I’ve been trying for credit but all I get is during options to tick for credit file reading/ support. I don’t need anything like that because I have the free apps.

I’ve been give thumbs up from lenders but then just routed to sure credit so close the website immediately.

Then I checked my bank account and the sharks were trying to take a payment

I’ve contacted my bank and they’ve blocked it for 13 months but I’m sure they’ll try again next year

Just stay well clear

Emailed them a couple of times but no reply.

If you need to check your credit file all 3 major files are accessible for free and there are cheap methods to rebuild your credit… certainly not £24.95 a month

They should be shut down as I’m sure there’s data mining going on and even if you only click the link to see or a dodgy lender routes you there then they’ve got you and take payments.

Hopefully others won’t get stung but if you do contact your bank and they’ll intervene. Even if payment does go through banks can raise a challenge and usually you get your money back

Bottom line they stink

3 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Be careful with this company

Be careful with this company, they use a loan application website to store your bank debit details.
As part of the application they need to take a £0.01 charge for data protection, but never follow through with a loan offer, just a ‘credit report’ subscription.
So now without your knowledge they have setup a standing order through your bank account, not debit card that you can cancel, but a standing order straight from your bank. They will then lay dormant for 6 weeks, then attempt to take payment for £24.95 with no notification or warning, then even if this fails they attempt it again 6 months later, until fraud team need to get involved to make sure they are blocked from accessing your account.
You’ll never get your money back or be acknowledged if you email them to ‘cancel subscription’, there’s no subscription, they just bide their time until they can attempt to take another payment.
It’s a complex scam and they are one of the worst companies out there, so please take this warning.
Also they will generate some generic bullshit response below saying ‘I’m sorry you have had issues with your subscription ‘your name’, like I said, it’s bull.

31 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute nightmare

Absolute nightmare! I bought £165 worth of toners for a printer. I cancelled the order, but Supercredit kept passing the charge and claiming I was in a contract and still had to pay, even though the shop refunded the money. They are still trying to make me pay for something I don't have. Beware, never trust this dodgy business.

24 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Ultimate scam.

Ultimate scam.

Never signed up to anything and they’re trying to take money out my account.
I emailed them to cancel it and they said I’m still due a payment. A payment I never signed up to give. Disgraceful

17 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

I did email this company about a…

I did email this company about a subscription I had which I did no know about. They said I had signed up to a 14 free trial. I phoned them as I had not received an email. They refunded me the payment. So it’s worth ringing and explaining your situation. The lady I spoke to was very helpful

13 juillet 2026
Avis spontané
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Réponse de Surecredit

Thank you so much for taking the time to share your experience.

We're really pleased we could help resolve everything for you. It's especially lovely to hear that our customer support team made such a positive impression and we'll be sure to pass your kind words on. We truly appreciate your recommendation for others to get in touch if they need any assistance.

Thank you again for your feedback and for giving us the opportunity to put things right.

Noté 1 sur 5 étoiles

The worst company I have ever dealt…

The worst company I have ever dealt with, they do not protect your data, they make it impossible to pay them, their app doesn't work ! The communication and responses are poor, they harass you even though you have paid them. I will be reporting them to the ombudsman - AVOID AT ALL COSTS

9 juillet 2026
Avis spontané
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Réponse de Surecredit

We're sorry to hear that your experience didn't meet your expectations. We take all customer feedback seriously and would like the opportunity to look into the concerns you've raised regarding payments, communication, and your account.

SureCredit is a credit education service that helps members better understand and manage their credit profile. Our platform provides access to your TransUnion credit report, credit score monitoring, alerts, dark web monitoring, affordability tools, loan calculators, score simulators, exclusive member perks, and personalised financial insights. While we operate as an online loan broker, we are not a lender and cannot guarantee loan approval.

Protecting customer data is extremely important to us, and we work to maintain appropriate security measures to safeguard personal information. If you've experienced any issues with our app, payments, or ongoing communications after making a payment, we'd like to investigate these as quickly as possible.

If you still require assistance or wish to discuss your membership, including cancellation, please contact our Customer Support team on 0330 335 8509 or email hello@surecredit.co.uk. Our team will be happy to review your account and work towards a resolution.

Noté 1 sur 5 étoiles

Liars

I was looking for a loan online and i was re directed to this site. When i checked what it was i left the site and DID NOT sign up. They claimed i did sign up WHICH I DID NOT and took a fee from my account. Now correct me if i am wrong but if i am looking for a loan and i get directed to a "credit file" comoany why in the blue hell would i want that when all i am trying to do is build up credit and i use clearscore which is free. Basically you are thieves

19 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to hear you're unhappy with your experience.

If you were charged, this suggests that a 14-day free trial was activated on our website after your payment details were entered during the sign-up process. Throughout the registration process, the trial terms and the subsequent monthly membership fee of £24.95 are clearly displayed, and acceptance of these terms is required before an account can be created. A confirmation email is also sent immediately after registration, outlining the trial period, the date of the first payment, and how to cancel.

SureCredit is a credit education and monitoring service that provides access to your TransUnion credit report and score, credit monitoring and alerts, dark web monitoring, affordability tools, loan calculators, score simulators, personalised financial insights, and exclusive member benefits. While we work with lending partners as an online loan broker, we are not a lender and cannot guarantee loan approval.

If you believe there has been an error or would like us to review your account, please contact our Customer Support team on 0330 335 8509 or email hello@surecredit.co.uk. We'll be happy to investigate and assist you further.

Noté 1 sur 5 étoiles

As all the other reviews say its…

As all the other reviews say its basically a scam. Got redirected to there site for a loan offer. There site says they offer a £1000 loan and I have to enter my bank details. After checking here only to.find out they are not a lender and pretend to offer a loan in order to get u into subscription

25 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to read about your experience and appreciate you taking the time to leave a review.

We'd like to clarify that SureCredit is not a lender and does not guarantee loans. We provide a credit education and monitoring service, and this is explained during the sign-up process before any payment details are entered.

When you signed up, you enrolled in a 14-day free trial and accepted our Terms & Conditions, which clearly explain that the membership converts to a subscription of £24.95 per month unless cancelled before the trial ends. You also received a confirmation email outlining the trial, the subscription terms, and instructions on how to cancel at any time during the trial without charge.

Our service includes access to your TransUnion credit report and score, credit monitoring, dark web monitoring, affordability tools, loan calculators, score simulators, personalised financial insights, and exclusive member benefits.

If you would like us to review your account or discuss your experience further, please contact our Customer Support team on 0330 335 8509 or email hello@surecredit.co.uk. We'll be happy to help.

Noté 1 sur 5 étoiles

Daylight robbery from this company

Daylight robbery from this company. Never even heard of surecredit until they appeared on my bank statement. Got in touch with them and long story short I asked them to prove I'd signed up to their subscription and haven't heard since and the transaction disappeared from my statement. Only to wake up this morning (22nd june) to find out that they've still charged me £24.95. This company is a scam/fraud because I'm 100% certain I didn't sign up to their services and I definitely didn't receive any communication whatsoever from them to say that I had. Absolutely disgusting that they think it's acceptable to blindly steal from people.

22 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to hear that you feel this way and would like the opportunity to clarify the situation.

This charge indicates that a 14-day free trial was activated on our website using the details provided during registration. As part of the sign-up process, customers are required to enter their payment information and actively agree to our Terms and Conditions, which clearly explain that a monthly membership fee of £24.95 will be charged if the trial is not cancelled within the trial period. If an account had not been successfully created and the registration process completed, no charge would have been applied to the payment method provided.

Following registration, an email was sent confirming the trial, outlining the membership terms, and providing information on how to cancel before any charges were applied. We appreciate that email communications can occasionally be missed or filtered into spam/junk folders.

SureCredit is a credit education and monitoring service that provides access to a TransUnion credit report, credit score monitoring, alerts, dark web monitoring, affordability tools, score simulators, and personalised financial insights. We are not a lender and do not guarantee loan approval.

If you believe there has been any misunderstanding regarding the registration, please contact our customer support team directly on 0330 335 8509 or email hello@surecredit.co.uk. We will be happy to review your account and discuss the matter further with you.

Noté 1 sur 5 étoiles

scam scam!!!!

I was shocked. even I didn't know $39.95 taken my credit card. My credit company notices me . sure credit is nothing but scammer.

19 juin 2026
Avis spontané
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Réponse de Surecredit

Thank you for your feedback. We’re sorry to hear this came as a surprise.

When you registered with SureCredit, your membership started with a 7-day free trial, which automatically converted to a $39.95 monthly subscription unless canceled during the trial period. This information is disclosed during the signup process and in our terms and conditions.

You can review the full terms here: https://surecredit.io/terms

If you believe there has been an error or would like us to review your account, please contact our customer support team directly so we can assist you further.

Noté 1 sur 5 étoiles

They have been taking money off me for…

They have been taking money off me for 6 months!!! I never applied for or heard of this company I just hadn’t noticed the payments prior to today only managed to get refunded for this months payment what the actual hell!!!

12 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to hear that you were surprised by these charges and understand how frustrating this situation must feel.

This charge indicates that a 14-day free trial was activated on our website using the payment details provided during registration. During the sign-up process, the membership terms, including the monthly fee of £24.95 following the trial period, are clearly displayed and require acceptance before registration can be completed. A confirmation email is also sent outlining the trial terms, the date of the next payment, and details on how to cancel.

SureCredit is a credit education and monitoring service that provides access to your TransUnion credit report, credit score tracking, alerts, dark web monitoring, affordability tools, loan calculators, score simulators, exclusive perks, and personalised financial insights. We are not a lender and cannot guarantee loan approval.

If you would like us to review your account further or discuss your concerns in more detail, please contact our customer support team on 0330 335 8509 or email hello@surecredit.co.uk. We'll be happy to assist.

Noté 1 sur 5 étoiles

I cancelled 2 days before the trail…

I cancelled 2 days before the trail ended and they still took 39.95 from my account!!!

6 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to read your review Hattie.

Please contact our customer support team directly with the email address used to register your account so we can investigate this for you.

For reference, Sure Credit includes a 7-day free trial. A $1 verification fee is charged at sign-up, and after the trial period ends, the subscription automatically renews at $39.95 per month unless cancelled during the trial period. Based on the charge amount mentioned, it appears the account may have been cancelled after the free trial had ended, but we would be happy to review the account and confirm the timeline.

Noté 1 sur 5 étoiles

FRAUDS. SCUM.

I don’t know how companies like this get away with what they do. Scrounging of people who are in bad financial circumstances makes you bottom of the barrel scum. You should be ashamed of yourselves.

4 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to read your review Jordan.

Your review indicates that you signed up for our free trial and provided your payment details during registration. The monthly membership fee following the trial period is clearly outlined at sign-up, and by completing your registration you agreed to our Terms and Conditions.

SureCredit is a credit education and monitoring service that provides access to your TransUnion credit report and score, credit alerts, dark web monitoring, affordability tools, loan calculators, score simulators, exclusive member perks, and personalised financial insights. Please note that we are not a lender and cannot guarantee loan approval.

Members can cancel at any time during the trial period without charge. If you would like us to review your account or provide further assistance, please contact our team on 0330 335 8509 or email hello@surecredit.co.uk, and we will be happy to help.

Noté 1 sur 5 étoiles

After trying several avenues of contact…

After trying several avenues of contact to cancel the deceptive monitoring charges with no response I had to close out my debit card and get a new one. This company should be shut down!

2 juin 2026
Avis spontané
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Réponse de Surecredit

We're sorry to hear about your experience and any frustration caused.

Our team would be happy to assist with your cancellation request and review any concerns regarding charges on your account. Please contact us on 0330 335 8509 or email hello@surecredit.co.uk, and one of our agents will be more than happy to help resolve this for you.

We look forward to hearing from you.

Noté 1 sur 5 étoiles

If I could give less than one star

If I could give less than one star, I would they take $40 out of your account no matter what they don’t do anything for you terrible and then they tell you they won’t refund your money. I hope anyone that works at this company gets some venarial disease.

30 mai 2026
Avis spontané
Logo de Surecredit

Réponse de Surecredit

We're sorry to read your review, Joel.

This charge indicates that a 7-day free trial was activated on our website and payment details were provided during the registration process. The terms of the trial, including the monthly membership fee of $39.95 following the trial period, were clearly displayed during sign-up, and acceptance of our Terms and Conditions was required to proceed.

Sure Credit is a credit education and monitoring service available to U.S. residents aged 18 and over. An initial $1 verification fee is charged at sign-up, and following the 7-day free trial, the membership automatically renews at $39.95 per month unless cancelled during the trial period.

Our service provides access to credit monitoring tools, educational resources, and insights designed to help members better understand and manage their credit profile. Please note that we do not offer credit repair services, and we do not guarantee improvements to credit scores or approval for credit products. Results will vary depending on individual financial circumstances and credit history.

Memberships can be cancelled at any time during the trial period without further charges. If you require additional assistance or would like us to review your account, please contact our Customer Support team, who will be happy to help.

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