Sustainablechange Avis 

892
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Neil was very helpful when I messaged him and provided me with several very useful links , tips and meal plans to help me get started on my weight loss journey. Even though I am not in a position just... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was a bit cautious about sustainable change at first but Neil was so knowledgeable and enthusiastic when I contacted him and I felt at ease. As at this point in time I couldn't commit to spending an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found a free weight loss Metabolic Mastery Course on Facebook and signed up as I am struggling with my weight, want to be healthier and fit back into my jeans. Im about halfway through the course a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Neil was fantastic when on first contact he was so enthusiastic on wishing to help. As my finances are at a stretch he gave me free advice and free downloads to help me reach my goal. They want to re... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

892 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 13 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(892)

671 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So happy to have found Sustainable Change

From the first time I communicated with Alex, I felt heard. I felt confident enough to share some pretty personal struggles I have faced over the years with attempting to lose weight and keep it off. I have been gifted a free course 'Metabolic Mastery' which gives so much information. Tips for motivation and success, free recipes, time management, cheat sheets, hacks for all kinds of daily scenarios we all find ourselves facing. I have also joined the free Facebook Support Group which provides 4 live weight loss clinics. Anyone thinking about this ? Jump right in. You'll be glad you did. Thank you Alex for listening and for all the advice and care. It's meant a lot to me personally.

12 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Lynne, thank you so much for such a heartfelt and personal review.

We are incredibly grateful to hear that, from the very first conversation with Alex, you felt heard and comfortable enough to talk openly about the challenges you have faced over the years. Having the opportunity to listen without judgement is such an important part of what we do.

We are also delighted that the Metabolic Mastery Course has provided so much useful information. From motivation and success strategies to recipes, time management, cheat sheets and practical ideas for those everyday situations that can sometimes throw us off track, the aim is always to provide tools that can be used in real life.

And it is fantastic to hear that you have joined the free Facebook Support Group and are making use of the four live weight loss clinics. Having a community around us, with regular education and encouragement, can make the journey feel much more achievable.

Most importantly, Lynne, we love hearing that Alex's listening, advice and care have meant so much personally. We never want anyone to feel judged by where they are starting from or by what has happened in the past. The focus is on understanding those experiences and finding a way forward that feels realistic and sustainable.

Thank you again for trusting us, Lynne, and for encouraging others to take that first step. We are so pleased that the resources and community have been helpful and hope they continue to support you throughout your journey.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Although the full resource was not…

Although the full resource was not affordable at this time, I was not dismissed. I now have a library of free material to help me on my journey. This is a genuine desire to help rather than a cash cow. I'd recommend you take a look.

13 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Gee, thank you so much for such a kind and genuine review.

We completely understand that the full programme is not affordable for everyone at every stage of life, and we never want finances to mean that someone is left without support.

We are delighted to hear that you now have a library of free resources to help you on your journey. We put a huge amount of time and care into creating these resources because we genuinely believe that useful, evidence-based information should be accessible, whether or not someone is in a position to invest in one-to-one support.

Hearing that you felt supported rather than dismissed means a great deal to us. Our goal has always been to help people move forward in whatever way works for their circumstances, without pressure and without making anyone feel that they need to spend money they cannot comfortably afford.

Thank you also for recognising the genuine desire behind what we do. We care deeply about helping people make sustainable changes that last, and we are so pleased that our resources can be part of your journey.

Wishing you every success, Gee, and thank you again for recommending us.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

I have found them incredibly helpful

I have found them incredibly helpful, have been given a wealth of knowledge and free resources to help me reach my goals! Couldn’t recommend highly enough

13 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Ashleigh, thank you so much for your lovely review.

We are absolutely delighted to hear that you have found our support incredibly helpful and that you have gained so much knowledge and so many free resources to help you work towards your goals.

We put a huge amount of care into creating practical, useful resources because we genuinely want people to have access to information and tools that can help them make sustainable changes, regardless of where they are starting from.

Knowing that you feel better equipped and supported as a result means a great deal to us. Our aim is always to make healthy change feel realistic, achievable and sustainable, rather than something that requires perfection.

Thank you again for your kind words and for recommending us so highly, Ashleigh. We are delighted to be part of your journey and wish you every success as you continue working towards your goals.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Lots of free information & resources…

Lots of free information & resources were given after I was put off by the many questions & cost of plan. They do check in regularly & I feel they do want good changes for you. Ive just reordered their book on Amazon 'The 12 proven laws of sustainable weight loss '

12 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Elaine, thank you for taking the time to share such an honest and thoughtful review.

We completely understand that the number of questions and the cost of the programme can feel like a lot to take in, particularly when someone is simply exploring whether the support is right for them. We appreciate you sharing that experience with us.

We are especially pleased to hear that, even though the full programme was not the right fit for you at this time, you were still given access to lots of free information and resources. We genuinely believe that everyone should have the opportunity to access useful guidance and practical tools that can help them make positive and sustainable changes.

It also means a great deal to hear that our regular check-ins have come across as genuine care and a desire to see good changes for you. That is exactly what we hope to communicate. There should never be any judgement around someone's circumstances or whether they are able to invest in a programme.

And thank you so much for reordering The 12 Proven Laws of Sustainable Weight Loss! We are thrilled that the book has been valuable enough for you to want another copy, and we hope it continues to provide plenty of useful ideas and encouragement.

Thank you again for your honest feedback, Elaine, and for recognising the care behind what we do.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

An invaluable weight loss journey

A huge thankyou to Alex Neilan , the sports dietitian. Yesterday he contacted me and offered me free access to the sustainable fitness support community and the Metabolic Mastery course . This means so much to me , i am a pensioner and been trying to lose weight on my own for most of the year and getting no where . I’ve looked through the Metabolic mastery course and was blown away by how much content was on there , it’s just amazing , and to have the support group is invaluable. Can’t wait to get started , and now deal as if i have all the right tools to begin my weight loss journey , so thankyou once again Alex .

11 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Deborah, thank you so much for such a wonderful and heartfelt review.

We are absolutely delighted to hear that Alex was able to offer you free access to the Sustainable Fitness Support Community and the Metabolic Mastery Course. Knowing that this support means so much to you makes us incredibly happy.

We completely understand how frustrating it can feel when we are trying to make changes on our own and not seeing the progress we hope for. Our aim has always been to make sure that finances or circumstances do not have to be a barrier to accessing useful information, guidance and support.

It is fantastic to hear that you have already explored the Metabolic Mastery Course and were blown away by the amount of content available. We have put a huge amount of care into creating practical resources covering nutrition, mindset, habits and sustainable change, so having the right tools available can make such a difference when getting started.

And we couldn't agree more about the value of having a supportive community around us. Being able to learn, ask questions, share experiences and feel encouraged can make the journey feel much less daunting.

Deborah, we are so pleased that you now feel you have the tools and support to begin your journey with confidence. Take it one step at a time, focus on consistency rather than perfection, and make changes that feel realistic for your life.

Thank you again for your kind words, Deborah, and we are excited to see how you get on.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Unbelievable amount of help

Unbelievable amount of help and check in’s and I was given lots of free advice and help which made so much sense and I will keep referring back to Its doable and done with kindness and I felt it made me feel that I can and would achieve and be able to maintain a healthier lifestyle

5 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Nicola, thank you so much for such a wonderful and heartfelt review.

We are absolutely delighted to hear that the support, check-ins and free advice have been so helpful and, most importantly, that everything has felt doable and delivered with kindness.

We love hearing that the information has made sense and given you resources that can be returned to whenever needed. Sustainable Change is not about expecting everything to be remembered or implemented perfectly straight away. Having practical guidance available to come back to can make such a difference as life changes.

But the part of your review that means the most to us is knowing that the support has helped you believe you can and will achieve this.

That confidence is incredibly powerful. Creating a healthier lifestyle is one thing, but learning how to maintain those changes for the long term is the real goal. We want people to feel empowered and capable rather than restricted or judged.

Thank you for trusting us, Nicola, and for taking the time to share such encouraging feedback. We are so pleased that the support has helped create that positive belief and we hope those resources continue to provide value throughout the journey.

Keep going, keep being kind to yourself and keep taking those manageable steps. Sustainable change is built one choice at a time.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

3000 ladies have tried this, will you be another one ?

It was very easy to sign up and there are loads of free literature on the course that is pertinent to me. There are recipes for Fat loss meal plans with shopping lists, time management, help keeping motivated.Best exercises to reduce body fat around midsection. How to improve joint health, reduce hot flushes, tiredness ,injury, low mood + nutrient deficiency. Access to Facebook group and a morning video session with Alex to start your day.
This is all free and there's so much more available. I can't believe I haven't done this before. Onwards and upwards 🙌

11 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Angela, thank you so much for such a fantastic review.

We are absolutely delighted to hear how much value you have already found in the course and how easy it was to get started.

There is a huge amount of information available, so it is wonderful to hear that the resources feel relevant and practical. From meal plans, recipes and shopping lists through to motivation, time management, exercise and strategies for building healthier habits, the aim is always to provide tools that can be applied to real life.

We are also really pleased that the Facebook community and morning sessions with Alex are adding even more support. Having regular encouragement, education and a community around us can make such a difference when we are working towards lasting change.

And of course, we love that you are still discovering just how much is available completely free of charge!

The most important thing is not to feel that everything has to be tackled at once. There is plenty of time to explore the resources, take what is useful and gradually put those ideas into practice.

We absolutely love your final words: “Onwards and upwards!”

Thank you again, Angela, for taking the time to share your experience and for being part of the Sustainable Change community. We are excited to see where this journey takes you.

All the best,

The Sustainable Change Team.

Noté 3 sur 5 étoiles

The information provided is relevant

The information provided is relevant, comprehendive and of course free! However, it would be helpful to know in advance what is being offered, and also how long each session/topic is likely to take, so that time can be set aside. I would also suggest that each session be divided into quick and easy/bitsize chunks to fit into a busy day.

11 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Rhona, thank you so much for taking the time to share such thoughtful and constructive feedback.

We are delighted to hear that you have found the information relevant, comprehensive and, of course, genuinely free!

We also really appreciate the suggestions around making the content easier to plan around a busy lifestyle. Knowing what is included in advance, having an idea of how long each topic is likely to take, and breaking longer sessions into shorter, bite-sized sections could certainly make the resources even easier to work through.

One of the things we are passionate about is making healthy change fit into real life, rather than expecting life to revolve around a programme. Your feedback is therefore incredibly valuable in helping us think about how the learning experience can become even more accessible and manageable.

Thank you again, Rhona, for both recognising the value in the resources and taking the time to suggest ways we can improve them. We really appreciate it.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Absolutely Brilliant experience

Absolutely brilliant experience, have really enjoyed everything about the sustainable change and found the book, The 12 Proven Laws of sustainable change completely mind blowing. I've also really appreciated the Facebook support group and the Metabolic mastery course. Many many thanks!

10 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Diana, thank you so much for such a wonderful review.

We are absolutely delighted to hear that you have enjoyed your Sustainable Change experience and found so much value in the resources available.

It means a huge amount to hear that The 12 Proven Laws of Sustainable Change made such an impact. We created the book to help people think differently about health, weight loss and lasting change, so knowing that it has been such a powerful read for you is fantastic.

We are also really pleased that the Facebook support group and Metabolic Mastery Course have been helpful. Bringing together education, practical guidance and a supportive community is such an important part of what we do.

Sustainable Change is about so much more than following another short-term diet. It is about understanding the principles behind lasting change and learning how to apply them to real life.

Thank you again for your kind words, Diana, and for being such a wonderful part of our community. We are incredibly grateful for your support and hope the resources continue to provide plenty of value for many years to come.

Many thanks,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

The Sustainable Change 12-week programme

The Sustainable Change 12-week programme has been truly incredible. A huge part of that success comes down to my coach, Jessica, whose positive energy, constant encouragement, and unwavering support kept me motivated the entire time. What sets this programme apart is that it looks at the whole picture—combining nutrition and exercise with highly impactful mindset sessions. It taught me how to build realistic, everyday habits and focus on consistency over perfection, especially when times get tough. Additionally, the Facebook community is an invaluable resource. Knowing you aren't alone and having a supportive space to share experiences makes all the difference. It is a significant investment in yourself, but you are entirely worth it.

9 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Mrs Wood, thank you so much for such an incredible review.

We are absolutely thrilled to hear how much you have enjoyed the 12-week Sustainable Change Programme and, most importantly, how much value you have taken from the experience.

Jessica deserves a huge shoutout here. We are incredibly proud to hear that her positive energy, encouragement and unwavering support helped keep you motivated throughout the programme. Great coaching is about so much more than providing a plan. It is about being there through the highs and lows, helping us adapt when life gets difficult and reminding us that progress does not require perfection.

We also love that you highlighted the combination of nutrition, exercise and mindset. Sustainable Change was built around the belief that lasting results come from looking at the whole picture rather than focusing solely on food or the scales.

Learning how to build realistic habits and prioritise consistency over perfection is such an important part of that process. Life will always have challenging moments, so having the skills to keep moving forward when things aren't going perfectly is incredibly valuable.

And the Facebook community is something we are hugely proud of too. Knowing that we are not alone, being able to share experiences and having others there to encourage us can make such a difference.

Finally, we absolutely love your words...“It is a significant investment in yourself, but you are entirely worth it.”

Thank you for trusting Jessica and the wider team with such an important part of your journey, Mrs Wood. We are incredibly proud of what you have achieved and grateful that you chose Sustainable Change.

Here’s to continuing to build on those habits and keeping that consistency going for the long term.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Hugely grateful to Sustainablechange…

Hugely grateful to Sustainablechange for the free course. I have only just started but I am already feeling more empowered and more positive going forward. I have a very clear plan of changes I need to make. Alex and the team offer a realistic, do’able and sensible approach to weight loss and a healthy lifestyle. I have tried countless different approaches, diets, fitness regimes but haven’t been able to sustain it long enough to make a difference. There are tonnes of practical tips on how to get a handle on things to really make a positive difference on a day-to-day basis. It is a very non-judgemental and supportive approach. Thank you all very much!

9 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Naomi, thank you so much for such a wonderful and heartfelt review.

We are absolutely delighted to hear that, even at the very beginning of the course, you are already feeling more empowered and positive about the journey ahead.

We especially love hearing that you now have a clear plan of the changes you want to make. After trying countless diets, approaches and fitness regimes, it can be incredibly frustrating when nothing feels sustainable. Sustainable Change was created to help break that cycle by focusing on realistic, achievable changes that can fit into everyday life.

We are also so pleased that the practical tips have been useful. Sometimes it is the small, manageable changes we can actually repeat day after day that make the biggest difference over time.

And your description of the approach as realistic, doable, sensible, non-judgemental and supportive means a huge amount to us. We never want people to feel judged for where they are starting from. The focus is on understanding what has happened before, learning what can be done differently and building consistency rather than chasing perfection.

Thank you for giving the free course a chance, Naomi, and for sharing such an encouraging review so early in your journey. We are thrilled that it has already helped create a more positive outlook and a clear sense of direction.

Keep taking those small steps and building on what you have already learned. We are wishing you every success as you continue forward.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

An absolutely brilliant and supportive…

An absolutely brilliant and supportive text conversation led to me being offered a free metabolic reset course ( normally costs a significant amount of money ) which has been so so useful . Also have been given access to the supportive Facebook community . I’m working towards having a major operation in a few months and am confident already that I will be able to Implement a lot of the suggestions and changes that are on this course . Absolutely 100pc recommend and thankyou !!

10 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Tracey, thank you so much for such a wonderful review.

We are absolutely delighted to hear that the conversation felt so supportive and that the Metabolic Reset Course has already been so useful.

We believe that everyone deserves access to sensible, practical education and support, which is why we are so passionate about making resources like this available completely free of charge. It means a lot to know that the course has given you ideas and changes that feel realistic enough to put into practice.

We are also really pleased that you have joined the Facebook community. Having somewhere to learn, ask questions and find encouragement alongside others can make such a difference.

With such an important few months ahead, we love hearing how positive and confident you already feel about putting some of the suggestions into practice. There is no need to change everything at once. Small, consistent steps can build into meaningful and lasting change.

Thank you again for your trust, Tracey, and for recommending us so enthusiastically. We are delighted to have been able to provide some support and resources at this stage of your journey, and we wish you every success for the months ahead.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Helpful and inspirational.

I was lucky enough to have been given a free course which I’ve recently started. It has provided so many great ideas about managing both the type of exercise and healthful choices I can make in my busy and unpredictable life. This approach is the right one for me and I look forward to the personal rewards it is already starting to bring.

10 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi C, thank you so much for sharing such a lovely review.

We are delighted that the course has already provided so many useful ideas around exercise and making healthier choices, particularly when life is busy and unpredictable.

That is exactly what we want Sustainable Change to be about. Real life doesn't always follow a perfect routine, so having strategies that can adapt to different circumstances is far more valuable than following a rigid plan that becomes impossible to maintain.

We also love hearing that this approach feels right for you and that you are already starting to experience some personal rewards. Those early wins can be incredibly motivating and are a great reminder that small, consistent changes can build into something much bigger over time.

Thank you for giving the course a chance and for taking the time to share your experience. We are excited to see how those positive changes continue to develop and wish you every success on the journey ahead.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Pleasure to deal with

The contact with this company was amazing. Although I could not afford to join they have given me the confidence to believe I will succeed. They have given for free a lot of literature and courses. No hard sell and very helpful for which I am very grateful.

9 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Alexandros, thank you so much for such a lovely and heartfelt review.

We are genuinely delighted to hear that the contact with our team felt so positive and that the support has given you greater confidence in your ability to succeed.

We completely understand that joining the full programme isn't always possible financially, and we never want that to mean someone feels they have to walk away without any support. That is why we have created such a wide range of free literature, courses and practical resources that can be used at a pace that fits around everyday life.

We are especially pleased that the experience felt helpful without any hard sell. We believe people should have the opportunity to understand the approach, access useful information and make decisions that are right for their own circumstances, without feeling pressured.

Most importantly, Alexandros, we love hearing that you now feel confident that success is possible. That belief can be such an important starting point for sustainable change.

Thank you again for your kind words and for giving us the opportunity to support you. We are wishing you every success on the journey ahead, and we hope the resources continue to provide plenty of value along the way.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

So refreshing to actually be proved…

So refreshing to actually be proved wrong as I thought it must be too good to be true and there is going to be a catch somewhere. This really is a FREE Metabolic Mastery course with an abundance of helpful information and resources. Thank you Alex and the team

9 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Lisa, thank you so much for such an honest and lovely review.

We completely understand the initial scepticism. When something sounds too good to be true, it is only natural to wonder where the catch might be!

That is exactly why it means so much to hear that the Metabolic Mastery Course genuinely delivered on what was promised. We have worked hard to create a course packed with sensible, practical information and useful resources that people can access completely free of charge.

We believe good-quality education and support should be accessible, without people feeling that there must be a hidden obligation attached.

We are absolutely delighted that you have found the course valuable and that the resources have made such a positive impression.

Thank you for giving us a chance, Lisa, and for taking the time to share your experience. We will make sure Alex and the wider team see your kind words.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Alex is very passionate about enabling people to achieve their best.

Alex is very passionate about enabling people to improve their health, physical strength along with psychological support.
I was contacted via Messenger and was given, for free, a huge amount of content that gives holistic support that you can tailor to what you need.
I recommend checking Alex out and seeing how he and his team can help you.

9 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Older, wiser, thank you so much for such a thoughtful review.

We are delighted that Alex’s passion for helping people improve their health, physical strength and psychological wellbeing came across so clearly.

We are especially pleased that the free resources provided through Messenger have been useful. Sustainable Change is built around a holistic approach because we know that lasting progress is about far more than simply weight loss. Having access to information and guidance across nutrition, movement, mindset and wellbeing allows everyone to focus on the areas that are most relevant to their own circumstances.

We also love that you highlighted the ability to tailor the support to what is needed. There is no one-size-fits-all approach to sustainable change, and what works brilliantly for one person may not be right for another.

Thank you again for taking the time to share your experience and for recommending Alex and the team. We are so pleased that the resources have been helpful and hope they continue to provide plenty of value along the journey.

All the best,

The Sustainable Change Team.

Noté 1 sur 5 étoiles

Expensive mistake

I came across the company online with promises that Sustainable Change was geared very much towards post menopausal women. It purported to offer something different, using scientific insights that would work where other lifestyle diets have failed, note - with no details.
I was subjected to one of their coercive phone calls, pressuring me into parting with over £2000 to future proof my health by signing up.
They are vague about what you're getting until you're in!
You get a coach and access to various talks. But these are not for "life" only a few months. The food logging option is US based. The menopause content is generic and has no real bearing on the content, and certainly nothing new!
I immediately tried for a refund without success.
There is no comeback and you have no safeguards.
I've since joined one of the major, longstanding companies for under £100 per year and the online content is superior. Pay for a private coach at your gym - it'll be cheaper.

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow 🤩 what a find

Wow 🤩 what a find. Alex and Sustainable Change. Having message pd on Facebook Alex responded enquiring about myself, what my life structure had been leading up to to weight gain and what I thought could be the potential cause/causes of it plus what my normal daily eating habits were. Replies were full of understanding and compassion and could feel deep understanding of all my stresses and situations over the years and felt there was great support from Alex just through his messages. Even though I was unable commit financial to the programme Alex unlike most other other groups did not disregard me but offered me full access to the Facebook support group including the live weight loss clinics 4 days a week. PLUS the Metabolic Mastery course for free, yes free. I then enquired about what specific exercise I should do for the stubborn tummy area and soon received his expert advice PLUS MORE FREE resources. After many years of putting myself at the bottom of the pecking order I decided it was time for me, yes me, because I do matter. Thank you Alex for all your kind comments and understanding and especially for all the free resources.

9 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Marion, wow, thank you so much for such a beautiful and incredibly heartfelt review.

There is so much in your words that means a huge amount to us.

We are particularly touched by the way you described the initial conversations with Alex. Taking the time to understand someone’s life, circumstances, routines, eating habits and the things that may have contributed to weight gain is so important. There is rarely one simple reason, and we certainly don't believe in a one-size-fits-all approach.

We are also incredibly pleased that the support continued even when the full programme wasn't financially possible. We genuinely believe that finances should never mean someone has to walk away without any support at all. That is why we have made so many resources, courses, live clinics and community support available completely free of charge.

We love that you have made use of the Facebook support group, the live weight loss clinics and the Metabolic Mastery Course, as well as the additional resources around exercise. Hopefully that has demonstrated just how much knowledge and practical guidance is available within our community.

But perhaps the part of your review that means the most is this:

“I decided it was time for me, yes me, because I do matter.”

Marion, that is incredibly powerful.

Putting ourselves at the bottom of the pecking order for years can become such a deeply established pattern. Deciding that our own health, wellbeing and happiness deserve some attention too can be a huge turning point.

Thank you for trusting Alex, for giving Sustainable Change a chance and for allowing us to support you in whatever way works for your circumstances.

We are absolutely delighted that you found us too, Marion. Keep learning, keep taking those small steps and, most importantly, keep remembering that you do matter.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

Alex is amazing

Alex is amazing. He really understood the issues I was having with nutrition and weight loss and was so helpful. Thank you Alex.

5 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Lena, thank you so much for your lovely words.

We are absolutely delighted to hear that Alex was able to understand the challenges around nutrition and weight loss and, most importantly, make the conversation feel helpful and supportive.

Sometimes the biggest step is simply having someone take the time to listen, understand the bigger picture and help make sense of the challenges we are facing. That is something we are incredibly passionate about at Sustainable Change.

We will make sure Alex sees your kind words. It will mean a great deal to him to know that his support has made such a positive impression.

Thank you again, Lena, for taking the time to share your experience with us. We are so pleased to have been able to help.

All the best,

The Sustainable Change Team.

Noté 5 sur 5 étoiles

A very Positive Experience

hello a very helpful company. the communication was excellent. sent me over loads of free links full of useful imformation. all in all ..a very positive experience 😊

7 septembre 2026
Avis spontané
Logo de Sustainablechange

Réponse de Sustainablechange

Hi Miaretical, thank you so much for taking the time to leave us such a lovely review.

We are delighted to hear that the communication was excellent and that the free resources and links provided have been useful.

We put a huge amount of effort into creating practical, sensible information that people can access without any financial commitment, so knowing that the resources have added real value means a great deal to us.

Most importantly, we are so pleased that the overall experience has been a positive one. Thank you for giving us the opportunity to support you and for sharing your experience with others.

Wishing you every success on your journey, and we hope the resources continue to be helpful along the way.

All the best,

The Sustainable Change Team.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus