Neil was very helpful when I messaged him and provided me with several very useful links , tips and meal plans to help me get started on my weight loss journey. Even though I am not in a position just... Voir plus
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I was a bit cautious about sustainable change at first but Neil was so knowledgeable and enthusiastic when I contacted him and I felt at ease. As at this point in time I couldn't commit to spending an... Voir plus
L'entreprise a répondu
I found a free weight loss Metabolic Mastery Course on Facebook and signed up as I am struggling with my weight, want to be healthier and fit back into my jeans. Im about halfway through the course a... Voir plus
L'entreprise a répondu
Neil was fantastic when on first contact he was so enthusiastic on wishing to help. As my finances are at a stretch he gave me free advice and free downloads to help me reach my goal. They want to re... Voir plus
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4,8
Excellent
892 avis
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Brilliant and free!
Stumbled across this on Facebook and like everything else my first thoughts was it won’t be free! It really is! Very informative information for people who really have no clue on what is good and bad for you, I have only just started to watch videos not given it my all yet, what a wonderful thing to do for people
29 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Menno , thank you so much for taking the time to share your experience.
We completely understand that initial thought of, “It won’t really be free!” when something appears on Facebook. So we are delighted that you have discovered that the resources genuinely are available for free.
We are really pleased that you have already found the information useful and informative. There is a lot to explore, particularly when we have spent years being given confusing and conflicting messages about food, weight loss, and what is supposedly “good” or “bad” for us.
And please do not worry about not having given it your all just yet. There is absolutely no rush. Take your time, work through the videos at your own pace, and take away the things that make the most sense for you.
Our aim is to give people access to practical education, guidance, and tools that can genuinely help us make healthier and more sustainable choices.
Thank you again for giving Sustainable Change a chance and for recognising what we are trying to do. We are genuinely grateful for your kind words and hope you continue to enjoy the resources.
All the best,
The Sustainable Change Team.
Amazing help
I have been really struggling to get to grips with my weight and fitness and financially I could not commit to the course but they sent me a load of free information and recipes, and they look amazing, will definitely be trying them, apart from the sweet ones as I am more of a savoury person, lots of information on exercises I can do at home, tips on how to avoid pitfalls and so so much more, amazing
28 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Donna, thank you so much for your fantastic review.
We are delighted that, even though the full programme was not financially possible for you at the moment, we could still provide you with resources that you can use to help you move forward with your weight and fitness goals.
We are especially pleased to hear that you have enjoyed the recipes and found plenty that you are looking forward to trying. We will forgive you for skipping the sweet ones if savoury is more your thing!
The home exercise guidance, practical tips, and information around avoiding common pitfalls are there to help us make changes that fit into real life. There is no need for everything to be perfect, and there is certainly no need to change everything overnight.
Take your time exploring the resources, choose the things that feel achievable, and start building those small habits one step at a time.
Thank you for giving Sustainable Change a chance, Donna, and for sharing such lovely feedback. We are genuinely thrilled that you have found so much value in the resources and hope they continue to support you on your journey.
All the best,
The Sustainable Change Team.
Great experience changed my way of thinking and helped me to be sustainable
I found sustainable change on FB and was intrigued to know more, I was ready for some thing different and I found that they covered a lot of different aspects to weight loss, my coach was really helpful and broke things down to help me fit it into my life style, even though there was a lot of challenges I always felt supported and the mindset sessions were amazing in helping to overcome procrastination, now I feel I have found a new lease of life and will continue to use all the great things I have learned
28 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Kate, thank you so much for such a wonderful review.
We are absolutely delighted that you found Sustainable Change on Facebook and decided you were ready to try something different. We love hearing that you recognised from the beginning that this was about more than simply weight loss and that the different elements of the programme helped you look at the bigger picture.
We are especially pleased to hear how supportive your coach was and that they were able to break things down and help you fit the programme around your lifestyle. Life does not always go to plan, and having support through the challenges can make such a difference.
Your comments about the mindset sessions really stand out too. Understanding procrastination and learning how to work through it can be a huge turning point. We are thrilled that those sessions have helped you move forward rather than continually putting things off.
And “a new lease of life” is exactly what we love to hear!
The fact that you are planning to continue using what you have learned is perhaps the biggest win of all. The programme may have a beginning and an end date, but the knowledge, habits, and mindset changes can stay with us for life.
Thank you for trusting us, Kate, and for sharing your experience. We are incredibly proud of the progress you have made and excited for everything that comes next.
Keep going, keep learning, and keep building on those wins. We will be cheering you on every step of the way!
All the best,
The Sustainable Change Team.
Lost weight, reduced pain, new Nana
After losing and gaining weight for nearly 30 years I had stopped trying, to be honest. I made a decision to stop dieting altogether and try to focus on being healthy. I then tried a lot of different ways to achieve this, but nothing ended up sticking. At 58 I spent my time at work or at home sitting on the couch. I was in constant pain from my knees and hips and having to walk very slowly, sitting down whenever possible.
I saw an advert for this company on Facebook and something about it felt different. I have now completed 12 weeks with Sustainable Change and I am so glad I took the plunge. I can’t describe how pleased I am with the results. The programme is science based with the latest up to date info on health and strength for women of a certain age. I got a one to one coach who set me up with healthy goals, a meal plan, personalised workouts and targets for steps and water intake. He was available on what’s app to make tweaks if something didn’t feel right for me or even just for some encouragement.
I joined the Facebook inner circle and received so much support and inspiration from people at various stages of their journey. In 12 weeks I lost 10kg and 24cms from my chest, waist, hips and thighs. Over the course of 12 weeks I went from someone who rarely exercised to going to the gym twice a week, walking daily and spending time outdoors with my grandkids. I can join the crowd at a concert, instead of leaning at the back wall because I’m too sore to stand for any length of time. From sitting on the bench watching my grandkids play, to trying out the monkey bars, chasing them around the park and even tried wall climbing with them.
For the first time in a long time I’m not a bystander. My confidence has increased and I am thoroughly enjoying this new way of life. This has been a fantastic investment in myself and I would encourage anyone thinking about joining the programme to go ahead and just do it. You won’t regret it.
28 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Kate, thank you so much for sharing such an incredible and inspiring review.
We are genuinely blown away by the transformation you have described over these 12 weeks. Losing 10kg and 24cm is fantastic, but honestly, the numbers are only a small part of what you have achieved.
After nearly 30 years of losing and gaining weight, you had reached the point where you had stopped trying and decided simply to focus on being healthier. To then go from spending most of your time sitting at work or on the sofa, living with constant pain and limited mobility, to going to the gym twice a week, walking every day, getting outdoors, and playing with your grandchildren is absolutely wonderful.
And we particularly love the image of you going from sitting on the bench watching your grandchildren play to trying the monkey bars, chasing them around the park, and even wall climbing with them!
That is what Sustainable Change is all about. It is not simply about what happens to the number on the scales. It is about giving ourselves the opportunity to participate in life again, to build strength and confidence, and to do the things that matter to us.
We are also so pleased that you found the personalised support from your coach valuable. Having someone who can adapt the plan when something does not feel right, answer questions, and provide encouragement can make such a difference when we are learning a completely new way of living.
The Inner Circle community is another part we are incredibly proud of, and it is wonderful to hear how much support and inspiration you found from women at different stages of their own journeys.
But perhaps the most powerful sentence in your entire review is this:
“For the first time in a long time I’m not a bystander.”
Kate, that says everything.
You have not simply changed your weight. You have changed what you believe is possible for your life.
Thank you for taking that plunge, trusting the process, and investing in yourself. We are incredibly proud of what you have achieved over these 12 weeks, and we cannot wait to see where this next chapter takes you.
Keep walking, keep exploring, keep playing with those grandchildren, and keep being an active participant in your own life.
We will be cheering you on every step of the way.
All the best,
The Sustainable Change Team.
Sustainable Change
I came across Alex on FB and have been following his posts, when one post came up offering a free fat loss starter kit. So I thought I would give it a try.
Alex got back to me and I have to say it was a good informative conversation.
The Metabolic mastery course so far has been really helpful and so easy to follow. Plus there is so much of it which is Amazing.
I would definitely recommend 👌
27 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Suzanne, thank you so much for your lovely review.
We are delighted that you decided to give the free Fat Loss Starter Kit a try after following Alex's posts on Facebook, and we are especially pleased that you found your conversation with Alex informative and helpful.
It is fantastic to hear that you are already finding the Metabolic Mastery Course useful and easy to follow. There is certainly plenty to work through, so take your time and focus on putting the ideas that resonate most with you into practice.
Our aim is to provide practical education and tools that help us understand weight loss and build healthier habits in a way that can be sustained for the long term.
Thank you for taking the time to share your experience and for recommending Sustainable Change, Suzanne. We are so pleased you have found the resources helpful and we hope you continue to get lots from the course.
We will be cheering you on every step of the way!
All the best,
The Sustainable Change Team.
Sustainable change
I found sustainable change by chance on Facebook and watched Alex’s 8 pillars video and felt it was something I needed to explore further and expressed my interest in the programme. Alex messaged me not long after and gave me feee access to his metabolic mastery course and his live weight loss clinics. Thank you Alex, looking forward to learning and achieving lots
27 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Andrea, thank you so much for your lovely review.
We are delighted that you happened to find Sustainable Change on Facebook and that Alex's 8 Pillars video resonated with you enough to want to explore things further.
We are especially pleased that you have been able to access the Metabolic Mastery Course and the live weight loss clinics for free. We want people to have access to practical education, guidance, and support that can help us understand our health and make positive changes that can last.
We hope you enjoy working through the course and joining the live sessions. Take your time, put what you learn into practice, and focus on those small steps that can build into meaningful change over time.
Thank you for trusting us, Andrea, and for taking the time to share your experience. We are excited to see what you achieve and will be cheering you on throughout your journey!
All the best,
The Sustainable Change Team.
Very supportive & informative
Very supportive & informative, providing lots of helpful information & advice on nutrition, diet & exercise.
27 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Deborah, thank you so much for your lovely review.
We are delighted to hear that you have found Sustainable Change both supportive and informative, and that the guidance around nutrition, diet, and exercise has been helpful to you.
Our aim is to make health education practical, understandable, and achievable, so that we can take what we learn and turn it into positive habits that fit into everyday life.
Thank you for taking the time to share your experience, Deborah. We are genuinely grateful for your kind words and hope the information and support continue to help you on your journey.
We will be cheering you on every step of the way.
All the best,
The Sustainable Change Team.
Sometimes you just need to react I did, and don’t regret it at all!
I was taking monjaro injections following weight increase and loss of interest in life and cooking following my husbands death. Not only was it expensive it was no longer working and my mobility had decreased with muscle loss and side effects increasing. Alex kept appearing on Facebook initially I found it a bit irritating but he grows on you as he speaks so much sense! There were a few words such as sustainable and a multidisciplinary approach. I am naturally quite mistrusting and would not usually follow up anything on Facebook but I think my heart clicked for more information before my head could stop me. I don’t regret it at all , I did find it quite overwhelming with all the information available but my fabulous coach Scarlet navigated this for me. It has been a huge rollercoaster for me learning about myself and my eating habits. I have completely re looked at my life , motivation life goals and with being more active I have less joint pain. This is so much more than just looking at the scales. Alex has so much passion for this programme and it’s infectious and inspirational as are the women you come in contact with. I know that this will be life changing for me and I will now look forward to continuing to grow old disgracefully doing the things that I want to and feeling healthy. I feel that at last I have found the complete first aid kit to loosing the weight rather than a packet of sticky plasters which only offers temporary solution. Thankyou to the whole team
27 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Claire, thank you so much for sharing such a deeply honest and heartfelt review.
We are incredibly grateful that you gave Sustainable Change a chance, especially when you describe how difficult things had become and how naturally mistrusting you are of things you see on Facebook. We have to admit, we love that Alex slowly grew on you!
What really stands out to us is that your journey has become about so much more than losing weight. You have started looking at your relationship with food, your motivation, your goals, your activity, and the kind of life you want to live going forward.
We are also delighted that Scarlet has been there to help you navigate the amount of information available. We completely understand that it can feel overwhelming when there is so much to explore, and having someone who can help us focus on what matters most can make such a difference.
Your description of Sustainable Change as a complete first aid kit rather than a packet of sticky plasters is incredibly powerful. We know how frustrating it can be when we keep looking for temporary solutions without ever addressing the bigger picture. Our aim has always been to help people understand the reasons behind their habits and give them the knowledge, support, and tools to create changes that can last.
Most importantly, we love hearing that you are becoming more active, experiencing less joint pain, and starting to look forward to growing older while doing the things you want to do. That is exactly what we mean when we say this is about so much more than the scales.
We are incredibly proud of you for taking that leap when your head was telling you to be cautious and your heart told you to find out more. And we are so pleased that you do not regret it.
Keep growing, keep learning, keep challenging yourself, and most importantly, keep looking forward to the life you want to live.
We absolutely love the idea of you growing old disgracefully, Claire!
Thank you for trusting us and for allowing the whole team to be part of such an important journey. We will be cheering you on every step of the way.
All the best,
The Sustainable Change Team.
Absolutely wonderful support
Absolutely wonderful support – highly recommend!
Found them on Facebook and the support has been brilliant from day one. Our text conversations were so encouraging and kind, plus loads of free resources and a great Facebook group. Love their focus on small, sustainable lifestyle changes — and they even offer mental health support too! I’ve now started and I’m so looking forward to this journey. Truly caring people — can’t recommend enough!
26 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Paula, thank you so much for such a wonderful review.
We are absolutely delighted to hear that you have felt supported from day one and that our conversations have been encouraging and kind. That genuinely means so much to us.
We are also so pleased that you have enjoyed the free resources and found the Facebook community helpful. We believe sustainable change is about much more than simply focusing on a number on the scales. It is about making small, realistic changes that can fit into our lives and building the confidence to maintain them for the long term.
We love that you have recognised the wider support available too. Looking after ourselves involves so many different elements, and having access to support around mindset and wellbeing can be incredibly valuable alongside nutrition and exercise.
Most importantly, we are excited to hear that you have now started your journey! Take it one step at a time, focus on consistency rather than perfection, and remember to celebrate every win along the way.
Thank you for trusting us, Paula, and for recommending Sustainable Change so warmly. We are incredibly grateful to have you as part of the community.
We are cheering you on every step of the way!
All the best,
The Sustainable Change Team
Honest, real which makes following this easy
I find Alex and everyone ive dealt with really easy to talk and listen to. I was sent the Metabolic mastery course for free and the Sustainable Change way of living is easy to understand. I love that in his videos Alex is so honest and real especially about his own likes and dislikes, it makes Sustainable Change understandable and relateable. I havent long started the course but im eager to make my way through it and see lasting sustainable results. Even the fitness side of Sustainable Change is achievable, I'm someone who has always struggled with exercise and I WANT to do them. Thanks Alex
27 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Anna, thank you so much for such a lovely and thoughtful review.
We are delighted to hear that you have found Alex and everyone you have dealt with so easy to talk to and that the Metabolic Mastery Course has given you a positive place to start.
We especially appreciate your kind words about Alex being honest and real in his videos. We believe that when health and weight loss advice feels relatable, practical, and grounded in real life, it becomes much easier for us to understand and put into practice.
And we absolutely love hearing that you are someone who has always struggled with exercise but now WANTS to do the workouts! That is a fantastic mindset shift. Finding movement that feels achievable and enjoyable can make such a huge difference.
You are only just getting started, so take your time with the course. You do not need to implement everything at once. Focus on one or two things that feel achievable, build consistency, and let those small wins grow.
Thank you for trusting us, Anna, and for taking the time to share your experience. We are so excited for you to see what you can achieve and will be cheering you on every step of the way.
All the best,
The Sustainable Change Team.
Nothing to lose but everything to gain.
I stumbled upon Alex on fb and had seen many posts sharing advise. Then one popped up about a free course and I thought what do I have to lose so i clicked to find out more and pretty much instantly I was messaged a link for the course which ive started going through and I can not believe how much information, help and advice that has been given for free. Its been put together very well and easy to navigate I can recommend highly 👌 Thank you so much. I look forward to continuing my way through and learning more.
26 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Sarah, thank you so much for your wonderful review.
We are delighted that you stumbled across Alex on Facebook and decided to take that first step by clicking through to the free course. Sometimes we just need to think, “what have we got to lose?” and give something different a try!
We are especially pleased to hear how much you have already found in the course. We have put a huge amount of information, education, and practical guidance into these resources because we want people to have access to tools that can genuinely help them make sustainable changes.
It is fantastic to hear that you have found everything easy to navigate as well. There is a lot to work through, so please take your time and focus on the information that feels most relevant to you. There is no need to try to change everything at once.
Thank you so much for recommending us, Sarah, and for trusting us enough to get started. We are excited for you to continue working through the course and discovering more along the way.
Keep learning, keep taking those small steps, and keep celebrating your wins. We will be cheering you on every step of the way!
All the best,
The Sustainable Change Team.
Sustainable change Alex has been very…
Sustainable change Alex has been very kind and as gave me lots of ideas n tips and as been constant threw our chats I’m so happy that someone has taken the time there time to listen understand and been a huge help thanks again Alex for your kindness and your constent support
26 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Marie, thank you so much for your incredibly kind review.
We are genuinely delighted to hear that Alex has taken the time to listen, understand what you are going through, and provide ideas and tips that you have found helpful.
Sometimes having someone simply take the time to listen and understand can make such a difference, and we are so pleased that you have felt supported throughout your conversations with us.
We are especially grateful for your lovely words about Alex. His passion for helping people and his desire to give people practical guidance and encouragement is something we are incredibly proud of.
Thank you for trusting us, Marie, and for taking the time to share your experience. We hope the ideas and resources continue to help you make positive changes and move towards the healthier future you want.
We are cheering you on every step of the way.
All the best,
The Sustainable Change Team
Supportive and positive experience.
Even without subscribing to the paid service there is lots of support and advice freely given. It is a really encouraging and informative group. Highly recommended.
26 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Tracy, thank you so much for your lovely review.
We are delighted to hear that you have found the Sustainable Change community so encouraging and informative.
We believe that everyone should have access to useful education, practical advice, and genuine support, regardless of whether joining our personalised programme is right for us at that particular time. That is why we are so pleased that you have been able to benefit from the free resources and support available.
We hope the information continues to give you confidence and practical tools to make positive, sustainable changes in your everyday life.
Thank you for being part of the community, Tracy, and for recommending us. We are genuinely grateful for your support and will be cheering you on throughout your journey.
All the best,
The Sustainable Change Team.
Fantastic
I've been watching the videos that Alex posts for a while now and he has given me the boost I needed to believe in myself and to see that I can do this. The information, tips and access to the mastery class, which he has given me for free have been fantastic and I feel confident that I am better informed regarding my choices and how to achieve my goals. There is no doubt in his passion for helping everyone, regardless of your situation, which is a very rare thing these days. I'm so happy that I feel on the right track now, thank you so much. If you need help and support from a genuine, compassionate support group, don't hesitate, as this is the one you need to sign up to. Thanks again.
26 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Jane, thank you so much for such a heartfelt review.
We are absolutely delighted to hear that the videos, information, tips, and free access to the Metabolic Mastery Course have given you the boost you needed to believe in yourself again.
That feeling of being better informed and more confident about the choices we make is such an important part of sustainable change. We do not want people to feel that they need another quick fix. We want to give people the knowledge, practical tools, and support to understand what works for them and build habits they can maintain.
We are especially touched by your words about Alex and his passion for helping people regardless of their circumstances. That really is at the heart of what we are trying to achieve. We want people to feel supported, respected, and encouraged, wherever they are starting from.
Most importantly, we are so pleased that you feel you are now on the right track. Hold onto that belief in yourself, Jane. You absolutely can make positive changes, and you do not need to do everything at once. One small step followed by another can take us much further than we realise.
Thank you for trusting us, for being part of the community, and for recommending Sustainable Change so warmly. We are incredibly grateful for your kind words.
We will be cheering you on every step of the way.
All the best,
The Sustainable Change Team.
Good free advise
As has been said already it started with me responding to an ad offering free support. After messages back and forth I declined the call explaining I couldn’t afford a subscription. They excepted this nd sent me some links to videos giving hints and tips. I found these helpful
25 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Moira, thank you so much for taking the time to share your experience.
We are delighted that you responded to our advert and that the messages and free resources we provided have been helpful to you.
We completely understand that a subscription is not financially possible for everyone, and we are pleased that we could still provide you with practical videos, hints, and tips to support you on your journey. We believe everyone should be able to access useful information that can help them take positive steps towards better health, regardless of their circumstances.
We hope you continue to find the resources useful and that they give you some simple, practical ideas that you can build into your everyday life.
Thank you again for giving us the opportunity to help, Moira, and for taking the time to leave your review. We are genuinely grateful for your kind words.
All the best,
The Sustainable Change Team.
I have been following Alex and…
I have been following Alex and sustainable change for a while, but it’s only just lately that I have become engaged. From the moment I contacted them they immediately sent me over a Free masterclass yes I said Free!! I have been working my way through and it all started to make sense. I have had messages to see how I’m getting on and I mean genuinely to see how I am getting on.
I recently purchased his book “The 12 proven laws of sustainable weight loss” whilst reading I could see all the things I hadn’t been doing my main downfall is consistency. I would highly recommend to you ladies that are over 40 and going through perimenopause or menopause to read it it, some of the stories in there are so inspiring and life changing.
The Facebook group is so supportive and watching Alex’s lives you can see how passionate he is about wanting us all to succeed, his energy is infectious
So if you are sitting on the fence about whether to follow this amazing group or read the book just DO IT!! You won’t regret it
21 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Hayley, thank you so much for such a fantastic and heartfelt review.
We are absolutely delighted that, after following Sustainable Change for a while, you decided to take that next step and become more engaged with the community. Sometimes we can follow something for months before the right moment comes for us to take action, so we are really pleased that you did.
We are especially happy to hear that the free Metabolic Mastery Course has helped things start to make sense for you. Understanding the reasons behind our habits and choices can be such a powerful first step towards creating lasting change.
We also really appreciate you sharing your experience with Alex's book,...The 12 Proven Laws of Sustainable Weight Loss. Recognising that consistency has been one of your biggest challenges is already an important piece of self-awareness. Sustainable change is not about being perfect. It is about learning how to keep going when life gets busy, plans change, or we have an off day.
Thank you too for your kind words about the Facebook community and Alex's live sessions. We are incredibly proud of the supportive environment our community creates, and it means so much to hear that his passion and energy come through.
Most importantly, we love your message to anyone sitting on the fence...just do it! Sometimes the biggest change begins with simply deciding to take that first step.
Thank you for trusting us, Hayley, and for recommending Sustainable Change so enthusiastically. Keep working through the resources, keep learning, and most importantly, keep believing that you can do this.
We are cheering you on every step of the way.
All the best,
The Sustainable Change Team.
Sustainable change
The support from my coach Aidan was excellent throughout the 12 weeks, although it may have been 13. Very encouraging and supportive.
I found the whole thing overwhelming to start with and concentrated on 1 or 2 things at a time. Unfortunately with my shifts I was only able to log in to 1 live session so I can’t comment on those. I did listen to a few recorded sessions and took some suggestions on board from those.
I lost about a stone in my time with the programme and decided not to sign up to the next stage. When I received the call to offer me the platinum I found it very difficult as although I said no the persuasive sales techniques were brought into play but I did not wish to continue and stayed strong and didn’t.
After that it did feel like I had been ghosted on my coach’s what app messages and he didn’t respond with an answer to a question asked.
All that said I am glad I signed up, despite feeling it was very expensive and maybe in the end I didn’t get full value from the programme.
I have continued the habits built and have lost another couple of lbs since finishing around a month ago. I didn't stick to the plan for 2 or 3 weeks but have now refocused so something has definitely stayed with me.
25 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Anne, thank you for taking the time to share such a detailed and honest review.
We are really pleased to hear that you are continuing to use the habits you built during the programme and that you have lost another couple of pounds since finishing. We think that is one of the most important signs of sustainable change. The goal is not simply to see progress while we are on a programme, but to take the knowledge and habits with us afterwards.
We are also delighted to hear your kind words about Aidan. It is fantastic to know that you found him encouraging and supportive throughout your 12 to 13 weeks with us. We also completely understand why the amount of information felt overwhelming at first. Focusing on one or two things at a time was a sensible approach, and we are pleased that the recorded sessions allowed you to take away ideas despite your shift pattern.
We are sorry, however, that your experience around the Platinum offer left you feeling uncomfortable. You were clear that you did not wish to continue, and we understand why continued persuasive sales techniques would have felt frustrating, particularly when you had already made your decision.
We are also sorry to hear that you felt you had been ghosted afterwards and that a question sent to Aidan on WhatsApp did not receive a response. Regardless of whether you decided to continue with another stage, you should still have felt supported and received a response to your question. We can understand why that affected your overall experience.
We appreciate your honesty about the cost and your feeling that you may not have received the full value from the programme. We know that the investment is significant, and it is important that everyone feels the programme is right for their circumstances and that they can make full use of the support available.
That said, we are genuinely pleased to hear that something has stayed with you. Even after a couple of weeks where you did not stick to the plan, you were able to refocus rather than feel that everything had been lost. That is sustainable change in action. An imperfect few weeks did not undo your progress, and you found your way back to the habits that work for you.
Thank you again, Anne, for giving us the opportunity to support you and for sharing both the positives and the areas where we could have done better. We wish you every success as you continue building on what you have learned.
All the best,
The Sustainable Change Team.
Weightloss without hard sell
Responded to a post on Facebook and got a message pretty soon after. Alex was super helpful asking lots of questions offered a telephone call with a view to one-to-one coaching. However im on a small income and knew i wouldn't be able to afford it. Still Alex sent lots of free information (including a metabolic mastery course) to help me with losing weight sustainably and wasn't pushy at all. I shall follow the course and, fingers crossed, lose my post menopausal weight gain. Thanks Alex
24 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Karen, thank you so much for your lovely and honest review.
We are delighted that you decided to respond to our Facebook post and that Alex was able to have a helpful conversation with you, understand your situation, and provide some guidance.
We completely understand that our personalised 1:1 programme is not financially possible for everyone, and we are pleased that we could still give you practical resources to help you move forward. We are especially glad that the Metabolic Mastery Course gives you something useful to work through at your own pace.
We also really appreciate you mentioning that you did not feel pressured. We believe it is important that everyone has the space to make decisions that are right for their own circumstances, and we never want financial limitations to leave someone feeling that they cannot take any positive steps at all.
We hope the course gives you a clearer understanding of the habits and behaviours that can support sustainable weight loss and, importantly, help you maintain those changes for the long term.
Take it one step at a time, focus on consistency rather than perfection, and celebrate the small wins along the way. We will be keeping everything crossed for you too, Karen!
Thank you again for trusting Alex and Sustainable Change and for taking the time to share your experience.
All the best,
The Sustainable Change Team.
Extremely helpful
Extremely helpful. Lots of resources, not pushy and genuinely just wants to help and offer things that can help improve our lives. Thank you
24 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Sarah, thank you so much for your lovely review.
We are delighted to hear that you found our team genuinely helpful and that the resources we provided have given you useful things to work with.
We especially appreciate you mentioning that you did not feel pressured. We believe everyone deserves the space to make decisions that are right for their own circumstances, and our priority is to provide education, guidance, and practical tools that can genuinely help us improve our health and quality of life.
We are so pleased that this came across in your experience with us.
Thank you for taking the time to share your kind words, Sarah. We are incredibly grateful that you reached out and hope the resources continue to support you as you work towards your goals.
We will be cheering you on every step of the way.
All the best,
The Sustainable Change Team
A great help
This group have been really supportive giving me access to free materials, courses and entry to their closed Facebook group. The information that they provide I have found useful and informative. I truly believe that the paid products would be even more useful.
22 août 2026
Avis spontané
Réponse de Sustainablechange
Hi Sophie, thank you so much for your lovely review.
We are delighted to hear that you have found the Sustainable Change community so supportive and that the free materials, courses, and access to our private Facebook group have given you useful and informative guidance.
We believe everyone should be able to access valuable education and practical tools that can help them take positive steps towards better health, which is why we are so pleased that you have been able to benefit from the free resources.
We also really appreciate your kind words about our personalised programmes. The additional support available through our paid programmes is designed to build on that foundation with more individualised guidance, accountability, and access to our wider team of professionals. We completely understand, though, that everyone's circumstances and timing are different.
For now, take advantage of everything that is available to you, work through the resources at your own pace, and focus on the changes that feel achievable for you.
Thank you for being part of our community, Sophie, and for taking the time to share your experience. We are genuinely grateful for your support and will be cheering you on throughout your journey.
All the best,
The Sustainable Change Team.
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