First time in this establishment and the customer service was second to none! Very pleasant, helpful and knowledgable staff. Would absolutely recommend!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
suttons and robertsons are premium lenders... i have been taking out 6 month loans with them for ten years=plus now ... they make one feel as a valued customer, and they make it so easy to just leave... Voir plus
L'entreprise a répondu
Both the woman who helped me the day before, and put the item aside in case I wanted to return for it, and then the man who assisted in my purchase the next day were professional and patient, even tho... Voir plus
L'entreprise a répondu
Seamless and discreet
L'entreprise a répondu
À propos de l'entreprise
À propos de Suttons and Robertsons - Edgware Road
Écrit par l'entreprise
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.Coordonnées de contact
Edgware Road 199, W2 1ES, London, England, Royaume-Uni
- 0333 240 5807
4,8
Excellent
41 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time in this establishment and…
First time in this establishment and the customer service was second to none!
Very pleasant, helpful and knowledgable staff. Would absolutely recommend!
13 avril 2026
Réponse de Suttons and Robertsons - Edgware Road
We’re delighted to hear your first visit left such a strong impression. It’s great to know the team were pleasant, helpful, and knowledgeable throughout. Thank you very much for your recommendation. We would be very happy to welcome you back again.
Really polite and throughly perfessionl…
Really polite and throughly perfessionl way of dealing with my request a thoroughly pleasant experience
31 mars 2026
Réponse de Suttons and Robertsons - Edgware Road
We’re so pleased to hear you had such a pleasant experience and found the service both polite and professional throughout. Thank you for your kind words, and we’d be very happy to assist you again in the future.
Friendly staff and welcoming very…
Friendly staff and welcoming very helpful on the phone and emails bank transaction completed as I was informed by staff
28 mars 2026
Réponse de Suttons and Robertsons - Edgware Road
Thank you for choosing us for the sale of your high end jewellery & watches. We are so glad to hear your positive feedback which shall be passed on to our Team at Edgware Road
Lovely customer service and great…
Lovely customer service and great interactions generally
26 novembre 2025
Réponse de Suttons and Robertsons - Edgware Road
We’re so pleased to hear you enjoyed the service and had such positive interactions with the team. Thank you for taking the time to share your feedback.
Great experience
I had a great experience. I needed to sell a necklace and the attention of the staff was incredible. The transaction quickly. I totally recommend it.
29 janvier 2026
Réponse de Suttons and Robertsons - Edgware Road
We’re so pleased to hear you had a great experience and felt well looked after by the team. It’s good to know the process was quick and straightforward. Thank you for the recommendation.
Friendly
Friendly , transparent decent rates, better deal than the common high street pawn shops
30 janvier 2026
Réponse de Suttons and Robertsons - Edgware Road
Great to hear you had such a positive experience and felt well looked after. Thank you for taking the time to share your feedback. We look forward to welcoming you back.
Excellent experience from start to…
Excellent experience from start to finish. Professional staff. Highly recommended.
31 décembre 2025
Réponse de Suttons and Robertsons - Edgware Road
We’re so glad you had a great experience and found our team professional. Thank you for the recommendation, it’s much appreciated.
Every one was very helpfull.
Every one was very helpfull, its the first time that I have done this.
6 décembre 2025
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your review! We’re so pleased to hear that our team were helpful, especially as it was your first time doing this. We always aim to make the process clear and comfortable for our customers.
If you ever need any further assistance, we’re always here to help!
Great experience Kind and clear on the contract I signed
Kind and clear on the contract I signed
17 octobre 2025
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your review.
We are pleased to hear that you received a kind and clear service.
We look forward to hearing from you in the near future.
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your positive review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to seeing you soon.
Very nice man James helped
Very nice man James helped .
Gave me a good price .
if your are selling just make sure you have your passport and a bill with your address on it .
Money paid into Bank account that day .
10 juin 2025
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your positive review.
We are pleased to hear that you had a fast and efficient service.
We look forward to hearing from you in the near future.
I needed a loan
I needed a loan. They were quick, explained to me clearly and were kind and professional. I expected the loan installment to be a little lower.
28 mars 2025
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your positive review.
We are pleased to hear that our Staff could provide you with a quick and professional service.
We look forward to hearing from you in the near future.
Fast very professional and staff…
Fast very professional and staff member: they are so fast and and got my money in a few hours.
16 mars 2025
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your review.
We are pleased to hear that our staff could provide a professional and fast service.
We look forward to hearing from you in the future.
Réponse de Suttons and Robertsons - Edgware Road
Thank you for your enquiry.
We look forward to hearing from you in the near future.
I definitely remember their service.
I sold my Cartier ring to them and they were professional, efficient and reasonable. I am happy that I chose their service to do business with.
30 novembre 2024
Réponse de Suttons and Robertsons - Edgware Road
Thank you very much for your review.
We are glad to hear that we could provide you with an efficient, reasonable and professional service whilst you sold your Cartier Ring.
We look forward to hearing from you in the near future.
A fast personal and professional…
A fast personal and professional service from start to finish
13 novembre 2024
Réponse de Suttons and Robertsons - Edgware Road
Thank you very much for your positive review.
We are glad to hear that we could provide you with a personal and professional service.
We look forward to hearing from you in the near future.
Gita (area manager) was personal and…
Gita (area manager) was personal and professional, and we felt in safe hands. The money transfer was seamless. I would 100% go back to this company for future exchanges,
29 octobre 2024
Réponse de Suttons and Robertsons - Edgware Road
Thank you very much for taking the time to leave a review.
We are pleased to hear that Jurgita could provide you with a pleasant and seamless experience, we shall pass this review onto Jurgita.
If you require any further assistance, please do get in touch.
Excellent service!
22 octobre 2024
Réponse de Suttons and Robertsons - Edgware Road
Thank you very much for your review.
We are glad to hear that we could provide you with an excellent service.
Please do get in touch if we can assist you in any further way.
I had a wonderful experience with Suttons And Robertsons very friendly staff and always there to help people
Very helpful and friendly
25 septembre 2024
Réponse de Suttons and Robertsons - Edgware Road
Thank you very much for your positive review.
We are pleased to hear that our friendly Staff could provide you with a helpful service.
We look forward to welcoming you into one of our stores in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.