Ordered online from Swatcom direct. Arrived promptly, well packaged. Great support from the Swatcom team- i had an issue installing batteries- process is ‘different’ but support on phone first class a... Voir plus
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Good product, used for the first time on the weekend, my electronic ear defends cause the arms on my glasses to dig into my head after a while. These were perfect a good fit sound buffering is excelle... Voir plus
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Great product - Active 8. Clear speech. Quick delivery. One star deducted due quality of service rather than product . Earmuffs are expensive but also to do with vagueness of employee when asking a... Voir plus
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Really helpful and professional custom fitting service provided by Jason. SC20E ear plugs arrived a couple of weeks or so later as promised. Fit was good, as you would hope from custom moulds. Takes a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
SWATCOM offers a wide range of premium hearing protection and communications products. They supply the shooting industry with the well regarded mil-spec Active8 electronic ear defenders.
Coordonnées de contact
Talking Headsets Ltd, Straightpoint Building, Clovelly Road, PO10 8PE, Emsworth, Royaume-Uni
- +44 (0)1243 375708
- info@swatcom.com
- swatcom.com
4,7
Excellent
134 avis
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Réponse de SWATCOM
"Fast and fantastic! Thanks for the great feedback!
Easy ordering process and fast…
Easy ordering process and fast delivery. Product also a good fit a works very well
8 juillet 2025
Réponse de SWATCOM
Thanks! We’re happy everything went smoothly and the product works perfectly for you.
Fantastic service
8 juillet 2025
Réponse de SWATCOM
That means a lot to us! Thanks for taking the time to share.
Hidden Costs
If you are outside the UK you pay shipping, then when the item is en route you pay EU VAT + Duty courtesy of the shipping company, plus their 'brokerage charge' which amounted to more than the VAT+Duty! (and basically doubles their shipping fee).. Please raise this with the chosen shipping company.
1 juillet 2025
Réponse de SWATCOM
Thank you for reaching out. We’re very sorry to hear about your experience.
Unfortunately, Irish Revenue applies VAT to imported goods to ensure they are treated the same as items sold within the EU. This VAT is payable when goods enter Ireland, and is outside of our control.
Unfortunately, the brokerage fee charged by UPS is determined by their own policies, and we’re unable to influence or waive these charges.
We truly appreciate your understanding, and we’re sorry again for any frustration this has caused you.
Well done from the colonies!
I was a bit nervous ordering from the old country, after all, can you really trust someone who taxes your tea? I have been trying, however to get a set of the Sordin T2's for many months and kept seeing them sit, available for purchase on your site all that time, so I took a chance and ordered them. Eleven days later, they were in my hands. Not quite what we get in the US from Amazon Prime, but considering oceans and all, not bad at all. I have Already cheerfully recommended SWATCOM to others. As my naval friends would say, Bravo Zulu.
17 juin 2025
Réponse de SWATCOM
Haha — fair point on the tea tax, we’ve been trying to live that one down for centuries! 😄
We’re thrilled you took the chance on us and even happier to hear your Sordin T2s made it across the pond in solid time. Eleven days isn’t quite Amazon Prime speed, but for crossing oceans, we’ll take it!
Huge thanks for the kind words and for recommending SWATCOM — that means a lot. And to borrow your naval friends' language right back at you: Bravo Zulu for the support!
Excellent company
Excellent company, my order was delivered on time, great customer service.
Highly recommended
16 juin 2025
Réponse de SWATCOM
Thank you so much for your kind words! We're thrilled to hear that your order arrived on time and that you had a great experience with our customer service. Your recommendation means a lot to us!
Over Ear 👂
Quick delivery, and a top quality product. Comfortable and very good audio quality.
I purchased these to replace a pair of CFG digi ear plugs which proved to be somewhat underwhelming.
11 juin 2025
Réponse de SWATCOM
Thank you for your feedback! We're glad to hear you're happy with the quick delivery and the quality of the product. It's great to know these exceeded your expectations compared to your previous CFG digi ear plugs. Enjoy the comfort and excellent audio!
Réponse de SWATCOM
Thank you for your kind feedback! We're glad you found the website easy to use and that your order arrived quickly. We appreciate your support!
Réponse de SWATCOM
Thank you! We're happy to hear that. Please do let us know if we can help you with anything else.
Excellent service and product from…
Excellent service and product from Swatcom. However, DPD did not deliver to front door but left parcel next door on a shelf in the back garden. The delivery driver drove up the road to turn round, my wife went outside to wave him down and he just drove past. My neighbor was unaware of the delivery and we did not receive a card to say delivery had been made next door.
30 mai 2025
Réponse de SWATCOM
Thank you for your kind words about our service and product — we’re really glad you’re happy with your Swatcom experience. We're very sorry to hear about the delivery issue with DPD. That’s certainly not the standard we expect from our delivery partners. We’ll be raising this with them directly to help prevent it happening again. Thank you for bringing it to our attention, and please don’t hesitate to reach out if there’s anything else we can assist with.
Excellent service
Excellent service. Had a chat online and he found everything I wanted. Delivered next day.
15 mai 2025
Réponse de SWATCOM
Thanks so much! Glad we could help you find exactly what you needed — and get it to you fast!
Réponse de SWATCOM
Appreciate that! We like to keep things moving fast.
Brilliant Product
Brilliant Product, Highly recommend the Active 8 ear protectors, really comfortable and great noise cancelling.
24 avril 2025
Réponse de SWATCOM
Thank you for the great feedback! We're so pleased to hear you're enjoying the Active8's — comfort and effective noise cancelling are exactly what they're made for.
Really appreciate the recommendation, and if you ever need anything else, we're just a message away!
Réponse de SWATCOM
Thank you so much! We're thrilled you had a great experience — your support means a lot!
good product and service
7 mars 2025
Réponse de SWATCOM
Thank you! I'm really glad you're happy with both the product and the service. If you need anything else, feel free to reach out!
Réponse de SWATCOM
Thank you so much! We're thrilled to hear you loved our products and service. Looking forward to serving you again!
Réponse de SWATCOM
Happy to be on time! Thanks for letting us know.
The service was very good i bought the…
The service was very good i bought the wrong ítem then the right one came back very quick
20 janvier 2025
Réponse de SWATCOM
Thank you for your review! We're glad we could quickly sort things out for you. If you ever need help again, don't hesitate to reach out!
The Active 8 earphones are great
The Active 8 earphones are great. Really comfortable and well made. The delivery could be speeded up a bit as it was a week before I was notified the product had been dispatched.
20 janvier 2025
Réponse de SWATCOM
Thank you for your feedback! We're glad to hear you’re enjoying the comfort and quality of the Active 8 earphones. We appreciate your patience with the delivery process due to us being out of stock and will work on speeding it up in the future to improve your experience!
Swatcom ear plugs
Great survice fast delivery great product I think they are the best you can get would recommend them
20 janvier 2025
Réponse de SWATCOM
Thank you so much for your kind words! We're thrilled to hear you enjoyed our service, speedy delivery, and product. Your recommendation means the world to us!
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