Ordered online from Swatcom direct. Arrived promptly, well packaged. Great support from the Swatcom team- i had an issue installing batteries- process is ‘different’ but support on phone first class a... Voir plus
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Good product, used for the first time on the weekend, my electronic ear defends cause the arms on my glasses to dig into my head after a while. These were perfect a good fit sound buffering is excelle... Voir plus
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Great product - Active 8. Clear speech. Quick delivery. One star deducted due quality of service rather than product . Earmuffs are expensive but also to do with vagueness of employee when asking a... Voir plus
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Really helpful and professional custom fitting service provided by Jason. SC20E ear plugs arrived a couple of weeks or so later as promised. Fit was good, as you would hope from custom moulds. Takes a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
SWATCOM offers a wide range of premium hearing protection and communications products. They supply the shooting industry with the well regarded mil-spec Active8 electronic ear defenders.
Coordonnées de contact
Talking Headsets Ltd, Straightpoint Building, Clovelly Road, PO10 8PE, Emsworth, Royaume-Uni
- +44 (0)1243 375708
- info@swatcom.com
- swatcom.com
4,7
Excellent
134 avis
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Helpful when I had a problem after…
Helpful when I had a problem after receiving the ear defenders I recently purchased.
11 janvier 2024
Réponse de SWATCOM
Thank you so much for your glowing feedback! We're thrilled to hear that you found our service impeccable and our ear defenders fantastic, especially considering your experience with various products in the past. Our team takes great pride in delivering high-quality products and excellent customer service. Your recommendation means a lot to us.
If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our brand and look forward to serving you again in the future. Thank you for choosing our products!
Impeccable 5 🌟
Impeccable service and product as always! Fantastic ear defenders - the best ever and I’ve tried several!!!! Customer service was great and delivery time super fast. Highly recommend 👌🏼
11 janvier 2024
Réponse de SWATCOM
We're absolutely delighted to hear that you had such a positive experience with us! Providing impeccable service and top-notch products is what we strive for, and we're thrilled that our ear defenders exceeded your expectations.
Envío muy rápido y sin problemas
11 janvier 2024
Réponse de SWATCOM
¡Gracias por sus comentarios! Estamos encantados de saber que experimentó un envío rápido y sin complicaciones. Nuestro equipo está comprometido a brindar un servicio eficiente, y siempre es gratificante saber que nuestros esfuerzos han tenido un impacto positivo en nuestros clientes. Si tiene más necesidades o consultas en el futuro, no dude en ponerse en contacto con nosotros. Apreciamos su negocio y esperamos poder servirle de nuevo.
Great product
Great product - Active 8. Clear speech. Quick delivery.
One star deducted due quality of service rather than product . Earmuffs are expensive but also to do with vagueness of employee when asking a question and instructions not showing if electronic built in mic should face at front or rear, marketing show both. Not sure if it even makes any difference TBH but would be nice to know. There was no confirmation when the warranty was registered so I have no ide if ut was received or how I can prove that if equipment fails.
10 janvier 2024
Réponse de SWATCOM
Thank you for providing your feedback on our Active 8 earmuffs. We appreciate your positive comments on the product itself, including its clear speech and prompt delivery. However, we are sorry to hear about the concerns you've raised regarding the quality of service and the clarity of instructions.
We genuinely value customer feedback as it helps us enhance our overall customer experience. Regarding your observation about the vagueness of employee responses, we will address this issue internally to ensure our team provides more precise and helpful information in the future.
Regarding the warranty registration process we can confirm your Active8's have been registered under warranty. In the meantime, if you have any concerns about the warranty status or need assistance, please feel free to contact our customer support team. They will be happy to assist you and provide any necessary documentation.
We appreciate your honest feedback and thank you for bringing these concerns to our attention. Your satisfaction is important to us, and we are committed to continually improving our products and services based on customer input. If there's anything else you'd like to discuss or if you have further questions, please don't hesitate to reach out to our customer support team.
Réponse de SWATCOM
You're very welcome! We appreciate your kind words and are delighted to hear that you had a positive experience with our service. If you ever have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing our services, and we look forward to serving you again. Have a great day!
Fantastic service
Great communication from the Swatcom team. Very simple to have my impressions taken and the quality of the product is fantastic
12 décembre 2023
Shooting ear defenders
Came within 2 days of ordering... used them, they are amazing, they are comfortable, easy to use and carry.
8 décembre 2023
The whole process from order to…
The whole process from order to delivery, no problems at all.
28 novembre 2023
Swatcoms are another league to 3m
Swatcoms are extremely expensive but worth the money, I’ve recently change from 3m Peltor and it’s remarkable the difference.
22 novembre 2023
Fast replacement
I needed a repair on a set of muffs and I was offered a replacement. The communication was excellent. Thanks especially to J.A.
22 novembre 2023
Avis spontané
Great experience
Express delivery, great quality item and communication allowing awareness of every step of the process. What more can one want from online store?
31 octobre 2023
All good thanks
25 octobre 2023
fast shipping and quality product
23 octobre 2023
It was a great experience very easy to…
It was a great experience very easy to buy and the fastest shipping ever thank you so much keep up the good service 5 star
16 octobre 2023
Brilliant company to purchase from
Communication throughout transaction and delivery, and the headset is just amazing! Very well made and extremely comfortable!
13 octobre 2023
Apart from bein1st class service g a 1st class product…
Apart from being a 1st class product the aftersales service is excellent, sent them away Friday & a brand new replacement set arrived 6 days later.Can't say fairer than that,a company that puts their consumers first.I would recommend them to anyone.
13 octobre 2023
Purchased some sc20 ear buds for…
Purchased some sc20 ear buds for Shooting, had some ear moulds made by swatcom which are excellent quality. Had a problem with one of the ear buds . New pair sent return post to me. Fantastic service thank you. Would recommend ,kieron
11 octobre 2023
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