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Lisez les avis des autres

Noté 1 sur 5 étoiles

Should have read reviews before ordering - still waiting for my order, which I placed over 3 weeks ago - despite saying it will be delivered in 2-4 days…. They don’t reply to any emails…. Shocking ser... Voir plus

Noté 1 sur 5 étoiles

I placed an order over 2 weeks ago and still no sign of the sweet. I had an email from EVRI to say they are waiting for the parcel. I have followed up with 2 emails - no response to either, tried to c... Voir plus

Noté 1 sur 5 étoiles

Horrendous customer service!! Still awaiting a response! Sweets never arrived, still waiting on Evri pick up apparently. Annoyed I never read these reviews before I ordered. Save your money or go else... Voir plus

Noté 3 sur 5 étoiles

I went for the 2kg create your own, so let's start with the good... 1. Got plenty of sweets. The bags were stuffed full. On weighing them each bag was around 600g or so - well under the 2kg. H... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

343 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,9

Tous les avis

(343)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered 2 kg sweets and came with free…

Ordered 2 kg sweets and came with free giant cables... So the giant cables weren't in the product bag but a plain one torn stretched squashed... Bits looked liked they'd been mushed in a machine or on the floor. Grim! Clearly waste they are trying to bin off on unsuspecting idiots like me . Failed to respond to inbox and rest went in the bin.. because rim not eating sweets I can't trust have been handled properly.

30 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for my package

Still waiting for my package , 3 weeks later! Have emailed sweet delivery twice and haven’t heard from them at all!!
won’t order from here again!

3 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

The most appalling customer service!!!

The most appalling customer service!!!! Giving 1 star is overrated, 0 stars would be more accurate
An order was placed in error, so have tried reaching out immediately afterwards but sadly no response to the many messages
Even though the request to cancel the order it was still despatched.
It's now showing EVRI have been awaiting the parcel since Monday 27/4 but nothing more
Reached out again to Sweet Delivery but assuming I'll be receiving the same response I've have received so far = ZERO
Perhaps Sean needs to work with his staff and give customer service training so they can deal with issues like mine and quite clearly others
Would NEVER use the company and they need to be stopped getting away with treating customers this way
Quick to take orders but not to address issues regarding placed orders
Shame on you!

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM DO NOT ORDER.

SCAM DO NOT ORDER.

Sweets were never delivered and then they just ignore and you and don’t acknowledge you at all. Do not order!!!!!!

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Have ordered sweets

Have ordered sweets, money gone from bank. But no sweets, and no way of contacting, every form of contact is unavailable. Absolutely atrocious

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered 3kg of sweets a week ago and…

Ordered 3kg of sweets a week ago and still waiting for delivery and no update from EVRI - it’s ashame we didn’t check the reviews before ordering, it looks like there’s much better sweet companies out there with much better reviews.

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a packet of sweets over four…

I ordered a packet of sweets over four weeks ago now they still haven’t arrived. £23 taken from my bank account and no refund. I’ve emailed several times. I’ve messaged them via Instagram. I’ve also messaged them directly and sent four letters in the post. I’m now going to send a solicitor letter.

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

5 stars are not enough for this company…

5 stars are not enough for this company I’ve read reviews about deliveries not being revived my personal experience I’ve received every order I’ve placed I’ve also reviewed my orders with in 2/3 days of ordering also great variety of sweets at a great price I highly recommend

18 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I placed order and still waiting for…

I placed order and still waiting for this. I've sent numerous emails with no reply. Which is very disappointing. Brace which leads me to think that customer service is not a high priority for this company.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking

Absolutely shocking. No delivery no response to at least 10 emails a phone number that does not work not a care in the world terrible service

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Placed an order at the end of January

Placed an order at the end of January. This order NEVER arrived. Not surprised as i have read multiple other reviews stating same. Despite countless emails to their info email, i have had no correspondence, no refund and still no order. Extremely disappointed, will not be ordering from this small business again. Waste of time and money.

12 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely poor service.

Extremely poor service.
Ordered over a week ago, was informed delivery would be within 4 days. Still no sweets. I have emailed but no reply.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Utter rubbish

Rubbish service. Missing large item from order (which happens) reached out asking for replacement or reimbursement (it was actually a gift for my friend undergoing chemo) completely ignored. Won’t ever bother again and will tell anyone thinking about it not to bother.

2 février 2026
Avis spontané
Noté 1 sur 5 étoiles

His customer service is almost as…

His customer service is almost as appalling as his behaviour on national tv Stale sweets tasted like powdery flavourless chewy rubber. Don’t waist your time you can defo shop around and get better value for money + the owner is just a straight up bellend.

6 novembre 2025
Avis spontané

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