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Lisez les avis des autres

Noté 5 sur 5 étoiles

Love these leggings. Purchased four pair so far. Fit is perfect using the size guideline. Their customer service is very prompt. I can actually feels the resistance bands when I am walking!

Noté 5 sur 5 étoiles

I absolutely love the all overflex leggings because I can feel during any movement the resistance which helps tone my entire lower body. I purchased the high rise although the resistance is on upper t... Voir plus

Noté 5 sur 5 étoiles

I originally ordered my leggings in the wrong size and the wrong resistance. I got in touch with customer service and received all of the info I needed to be able to send my leggings back. I had the... Voir plus

Noté 4 sur 5 étoiles

I bought 2 pair. One is resistance in the front and the other is in the back. In the back, I really liked them. They were comfortable but your legs felt great the next day. The front resistance, I... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. aussi dans
  3. Magasin de vêtements
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

We’re on a mission to help women live healthier lives by making every step count. We believe that embracing resistance is the key to being your best self. We view challenges and obstacles in life as opportunities for growth. We understand that time is precious. So we created stylish activewear with built-in resistance bands to help you tone your legs and look cute without changing your daily routine – no gym required. Sweetflexx is more than cute clothing. We're a community of strong individuals who choose to live healthy and positive lives together by embracing resistance!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,3

Tous les avis

(54)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love these leggings

Love these leggings ! At first I was hesitant, but after trying them for a few days my legs feel better and are looking better too !!!! They are great 😊

7 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Amazing customer service

Amazing customer service. Very responsive and worked with me to adjust a size on an order.

Sizing is a little inconsistent, but they are great and the company worked with me to find the right fit!

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

These are officially the only leggings…

These are officially the only leggings I will wear now. Everyday wear and comfort too. And their customer service is the best. Responsive and prompt in questions.

3 août 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Thank you so much! 💜 That truly means the world to us. We're so happy your Sweetflexx leggings have become your go-to for everyday comfort! And thank you for the kind words about our customer service—we're always here to help. Thanks for being part of the Sweetflexx family! 😊

Noté 5 sur 5 étoiles

Sweetflexx’s tights and shorts

I’ve been wearing the Sweetflexx tights for several years now. Just bought the shorts for summer. They are comfortable and look great.
Women I don’t know stop me and ask me what I do to keep my legs looking sooo fabulous!!
It’s the Sweetflexx 🥳🥰

29 juillet 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

We absolutely love hearing this! 🥰 Thank you for being part of the Sweetflexx family for all these years! We're so glad you're loving the shorts just as much as the leggings. And those compliments on your legs? We'd say that's the Sweetflexx effect! 😉✨ Thanks for sharing—we're cheering you on every step of the way!

Noté 5 sur 5 étoiles

Great Customer Service

I reached out to Sweetflexx with questions about their leggings. Joy was empathetic to my medical situation and helped me find the best style for my needs. We emailed back and forth numerous times and my order was promptly shipped. My experience with Sweetflexx's customer service was fantastic.

20 juillet 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Thank you so much for your kind words! 💜 It was truly my pleasure to help you find the best style for your needs. I'm so glad we were able to find the right fit together and that your experience with our customer service was a positive one. Wishing you comfort, confidence, and support every step of the way. Thank you for choosing Sweetflexx! 🥰✨

Noté 1 sur 5 étoiles

Don’t order

Sweet flex advertises their products are returnable. I emailed the company the day after receiving my leggings in the mail. Mark emailed me back saying a return will not be a problem but first he wanted to know why I was returning them. I responded to his email stating that they did not fit correctly and please provide me with information on how to return them. I never heard back from Mark. I have emailed the company three times and have not heard anything back from them. Please do not order anything from this company or you might be out your money.

12 juillet 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Hi Sharon! We're so sorry to hear about your experience, and we sincerely apologize for the frustration this has caused.

We have checked your order and can see that Marc has sent two emails with the return instructions. If you haven't received them, please check your spam or junk folder, as they may have ended up there.

If you need any further assistance or have any questions about the return process, please let us know. We're more than happy to help and want to make sure everything gets resolved for you.

Noté 3 sur 5 étoiles

Challenging return process

An update dated July 13 - I was finally able to make a return. I stand firm that the return process was difficult. It took multiple emails to get a return label. In addition, the return portal consistently stated: disabled. Returns are difficult. Customer service is challenging. I have upgraded the review to three stars, because the return was finally accepted. I will not purchase from SweetFlexx again.

6 juin 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

We're truly sorry to hear that this was your experience. This is not the experience we want any customer to have, and we completely understand how frustrating and exhausting it must have felt.

We sincerely apologize if our return process caused unnecessary delays or made you feel like you were being given the runaround. That is never our intention. We want our customers to feel supported every step of the way, and we're disappointed that we fell short in your case.

Hi Amal! We've just sent you an email because we'd genuinely appreciate the opportunity to make this right and earn back your trust.

Thank you for taking the time to share your honest feedback. We hope you'll give us the opportunity to turn this experience around.

Noté 1 sur 5 étoiles

Need to return and no one responds

I ordered 2 pair didn’t like the pattern on them and they didn’t fit (I do have a friend that likes hers) why I won’t give them more stars is the fact that I have emailed 5 times and still no word back on how to return. Been very frustrating!! Phone number I got from website doesn’t work.

20 mai 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Hi Kristi! We're so sorry for the frustration you experienced, and we sincerely apologize that this happened.

We reviewed your case and can see that our team did respond to your emails, but it appears that for some reason some of our replies may not have reached your inbox. We understand how frustrating that must have been, especially when you were simply trying to process a return.

We're glad to see that your return has since been resolved, but we're truly sorry for the inconvenience and confusion along the way.

Your experience is important to us, and if there's anything we can do to earn back your trust, we'd love the opportunity. Please don't hesitate to let us know—we're always here to help.

Thank you for your feedback and for giving Sweetflexx a try.

Noté 1 sur 5 étoiles

The leggings are worthless

The leggings that I received were not as described they are just tight leggings. Basically, if you wear them in the heat, or you walking or go exercise you’re definitely going to sweat, but that’s what any type of leggings they are not worth the hype. Do not expect the results these people are telling you it will not happen. On top of that when I did do a review on them. The person reached out to me and asked me if I wanted to do a or exchange but because they did not have the same comparable type of leggings that I paid for the other ones are because they were all cheaper than they told me they oops you’re passed the 30 days; so sorry but no refund. That’s why I hate buying anything online when it comes to clothes.

31 mars 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Hi Debbie! We're truly sorry to hear that our leggings didn't meet your expectations, and we understand how disappointing this experience has been.

Our goal has always been to create resistance leggings that help make everyday movement and workouts more challenging, but we also recognize that everyone's experience can be different. We're sorry that the product didn't provide the results you were expecting.

We're also sorry for the frustration regarding your exchange and refund experience. We understand why that left you feeling disappointed. While our return policy does have a 30-day refund window, we never want anyone to feel like their concerns aren't being heard or that they don't have options.

We genuinely appreciate you sharing your honest feedback, as it helps us improve. If you're open to it, we'd love the opportunity to take another look at your situation and see if there's anything we can do to make this right. Please reach out to us directly or reply to our email—we'd be grateful for the chance to earn back your trust.

Noté 1 sur 5 étoiles

Ordered leggings with booty bands…

Ordered leggings with booty bands thinking they were supposedly the most resistance. They fell down in the back as I walked which is apparently a known issue and super irritating to have to pull your leggings up repeatedly. Contacted company re this issue. Super nice response from Joy saying return them even though one pair was worn and they’ll make it right. She sent a return label (no form or anything to fill out to include inside, but most companies use the return label as an identifier nowadays). Returned leggings, tracking showed they were delivered to the address on the label and when I contacted Joy directly as well as customer service thru their site, no reply at all. Totally ghosted me. So I not only don’t have any leggings, but am out well over $100. So they took my money and gave me absolutely nothing after saying I would be able to get the full flex leggings as a replacement. I have all documentation of the conversation with Joy promising me this resolution, but it’s hard to get satisfaction when they don’t respond to any inquiry. What I thought was going to be a nice experience according to Joy in customer service ended up being a rip off. Horrible experience. Date of experience is an estimate as I have been wasting my time on trying to get this resolved for months!

1 janvier 2026
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Hi Glenda! We're truly sorry for how this experience turned out, and we sincerely apologize for the frustration and disappointment it caused.

First, thank you for recognizing Joy's efforts to help. We're especially sorry that after a positive start, you felt like we stopped communicating. That is never the experience we want any customer to have.

We have reviewed your case and can confirm that your refund has since been processed. We understand that the lack of communication during the process left you feeling ignored, and for that, we sincerely apologize. We know how upsetting it must have been to see your return delivered while waiting for an update.

Your feedback is incredibly valuable, and we're using experiences like yours to improve our communication so no customer is left wondering what happened to their return or replacement.

If there's anything else we can do for you, or if you have any questions about your replacement, please don't hesitate to reach out. We truly appreciate your patience and the opportunity to make this right, and we hope we can earn back your trust.

Noté 1 sur 5 étoiles

Credit card charged. Product not shipped. Customer service worthless.

I ordered Christmas gift on December 1. Credit card charged 12/3. No delivery by 12/21. Was told product was delivered - which I had to prove to them it wasn't. Explained I needed by Christmas. Was told it would be expedited for the holiday timeline. Product wasn't shipped until 12/24. It's now January 2nd. Tracking says it's still several states away. If it ever arrives I'll have to pay to reship the gift to recipient out of state. These guys are out of control. Buy someone else's product.

1 décembre 2025
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Hi Emma! We're truly sorry that your order didn't arrive in time for Christmas, especially after you let us know it was intended as a gift. We understand how disappointing and stressful that must have been, and we sincerely apologize for letting you down.

After reviewing your order, we can see that this occurred during an unusually high holiday shipping period. While we did our best to expedite your replacement, it unfortunately didn't move through the carrier's network as quickly as expected. We know that doesn't change the frustration or inconvenience you experienced.

Your feedback is important to us, and we're sorry we fell short during such an important time. If there's anything we can still do to make things right or regain your trust, we'd truly appreciate the opportunity. Please don't hesitate to reach out to us directly—we're here to help.

Thank you for taking the time to share your experience.

Noté 1 sur 5 étoiles

Disappointing Experience with Sweetflexx

I'm extremely dissatisfied with my experience with Sweetflexx. It's been several months since I initiated an exchange for a product that didn't fit, but I've yet to receive the replacement. Despite multiple emails explaining my situation, I was met with delayed responses and a complete lack of resolution. The process has been a frustrating waste of my time, and I'm still out $78.00. The fact that the company doesn't have a direct phone number to call has only added to the frustration. I've tried to be patient, but it's clear that Sweetflexx is not interested in making things right. As a result, I will never be ordering from Sweetflexx again. The lack of customer service and follow-through has been appalling. I would strongly advise others to take their business elsewhere. AVOID Sweetflexx at all costs.

23 décembre 2025
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

We're truly sorry to hear about your experience, and we sincerely apologize for the frustration and disappointment you've gone through.

Waiting months for an exchange is not the experience we want for any customer, and we completely understand why you feel let down. We also apologize for the delays in communication and for not providing the level of service you expected and deserved.

We have reviewed your case and can see that your exchange has since been completed. Even so, we recognize that the time it took and the lack of timely updates understandably damaged your trust, and we're genuinely sorry for that.

Your feedback is incredibly valuable to us, and we're actively working to improve both our communication and our exchange process so experiences like yours don't happen again.

If there's anything more we can do to help or any way we can begin to earn back your trust, we'd truly appreciate the opportunity. Thank you for sharing your honest feedback with us.

Noté 1 sur 5 étoiles

No Refund

I ordered 2 leggings. They sent wrong size on one pair & the other was correct size. The correct size is too tight also. I have several pairs & this latest pair runs much smaller. I’ve been emailing them Daily for 2 weeks now, to start return. This is the only method to make a return. They have NOT responded & at end of month return window will expire. I paid 165 for nothing. Will never order from them again

10 novembre 2025
Avis spontané
Logo de Sweetflexx.com

Réponse de Sweetflexx.com

Hi Susan! We're truly sorry for the frustration and disappointment you've experienced, and we sincerely apologize for the inconvenience.

Receiving the wrong size and finding that the other pair fit differently than expected is understandably frustrating, especially after having a positive experience with our leggings in the past.

We reviewed your case and can see that our team has since been in contact with you and that your return has been processed. We're sorry it took longer than it should have and that you were left feeling unheard during that time. That's never the experience we want for our customers.

Thank you for bringing this to our attention. Your feedback helps us improve, and if there's anything else we can do to earn back your trust, please let us know. We'd truly appreciate the opportunity to make your next experience a better one.

Noté 2 sur 5 étoiles

I requested an exchange

I requested an exchange. Received an email stating the exchange had been processed and that I would receive a follow up email with details and a shipping label. That was a week ago. I emailed again today -- silence.

30 juin 2025
Avis spontané

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