Caitlin was an excellent and patient instructor. She was a very good listener but also firm when needed. I did a course of lessons in August before I went on holiday and gained more confidence in the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Marty was a really patient and calm and fun swimming teacher. Our son really enjoyed his lessons with him and moved on massively. He finally managed to move beyond stage 1 which was a big relief. Mart... Voir plus
From the moment we contacted Swim expert, they have been flawless in their services. Katherine was the instructor for our foster son. He wasnt a confident swimmer and needed the one to one time to... Voir plus
My swimming instructor Fern was totally amazing. I was very scared of the water to start with but not only did I learn how to swim but now my confidence has grown in the pool. She is very patient and... Voir plus
À propos de l'entreprise
- Professeur de natation
- aussi dans
- École de natation
Écrit par l'entreprise
The UK’s leading swimming improvement service, offering 1-2-1 swimming lessons. Improvement guaranteed. Call us on 0330 111 2929
Coordonnées de contact
4 Cremyll Road, RG1 8NQ, Reading, Royaume-Uni
- 0330 111 29 29
- info@swimexpert.co.uk
- swimexpert.co.uk
4,6
Excellent
477 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
1:1 swimming with Aimee and Jan
We have used SwimExpert on two occasions. Both times we booked 10x 1:1 sessions for our 7 year old son (in 2023) and 5 year old daughter (still ongoing, 2 lessons left when writing this review). They both started with confidence in the water and in the lessons they focused on techniques. My son can now confidently swim across the 15m pool with one stop and my daughter just started swimming with aid. Highly recommend SwimExpert, they adopt their lesson plan according to the child's abilities and progress. They make it fun and enjoyable. Added bonus that the water temperature is nice and warm most of the time. Wanted to say thank you to Aimee and Jan who have done an amazing job.
16 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Kornel, Thank you for your review and nice to see that you have returned this year for more lessons! We are very pleased to hear that your children have made great progress in their swimming lessons with our team and that they are loving them!
Jan and Aimee are both brilliant instructors and we are sure that they will really appreciate the review. We hope your children continue to thrive in their future lessons with us.
The SwimExpert Team
I’m a first time swimmer and I had my…
I’m a first time swimmer and I had my first lesson with Melanie B. She was very patient throughout the lesson and eased me down.
Looking forward to more lessons, thank you Melanie and swim expert team.
22 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Samantha, Thank you for your kind review. Its great to hear that your areenjoying your swimming with Melanie. Melanie is a brilliant instructor who is positive, kind and patient and we will be sure to pass on this review. We wish you all the best with your future swimming lessons,
The SwimExpert Team
Highly recommended
I have been really pleased with the lessons my child has had with Danny. He is a great teacher and quickly built a good rapport with my daughter. He explains techniques clearly but also makes lessons fun. As a result, my daughter has enjoyed learning and is making much quicker progress than in group lessons.
5 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Samantha, Thank you for your review! We are delighted to hear that your daughter is enjoying her lessons with Danny. He will love to hear this feedback. We will be sure to pass on this kind review to Danny. We hope that your daughter continues to make excellent progress in her future lessons with SwimExpert.
We wish you all the best, The SwimExpert Team
Brilliant swimming instructor at Brentford branch
Luke at the Brentford branch is second to none when it comes to teaching children to swim. He makes the lessons fun and engaging for my 7 years old boy. We have been having regular lessons with Luke since October 2023, and my son has made great progress. Initially, my son was very reluctant to submerge his face under the water and didn't want to go swimming. With Luke's help, he can now swim 5 to 10 meters and his confidence in water has grown tremendously. We can't thank Luke enough, he has always been patient, kind and encouraging towards my child. Luke knows exactly what my boy needs to progress and gives out very useful tips. The lessons are pricey, however it is worth it. The customer service team are also wonderful, always there to help if/when I need to reschedule our lessons. Thank you everyone!
8 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Yini,
Thank you for your review! We are happy to hear that your son has made great progress in his swimming lessons with Luke. We are happy that he is enjoying them. Building confidence in the water is a crucial skill to have for all young swimmers due to it having a possitive affect on their progression. It is lovely to know that you are satisfied with our lessons and with our friendly customer service team as we always aim to accommodate our customers. Luke is such a positive, hard working instructor and we hope that your son continues to thrive and love his lessons with Luke. All the best, The SwimExpert Team
Scarlet is absolutely amazing at…
Scarlet is absolutely amazing at teaching swimming. She has given our boys so much confidence and they look forward to their lessons so much. Our two boys have really learnt so much and it is all thanks to Scarlet at swim expert.
13 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Mariam, We really appreciate your review! We are delighted to hear that your children have been making excellent mprovements with Scarlet . She is an excellent instructor who puts a lot of hard work into building up swimmer's confidence in water. We will be sure to pass on the kind comments in this review. We hope that your children continues to thrive in their lessons with Scarlet.
We wish you all the best, The SwimExpert Team
Excellent swimming lessons
Ciaran from Swim Expert has been brilliant with my children. They both love their lessons and have become really confident in the water. My son has some complicated special needs and through Ciaran’s patience and good humour, he has taught him to swim. We are thrilled.
11 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Debra, Thank you for your review! We are delighted to hear that your children are enjoying lessons with Ciaran, and he's enabled their confidence to grow. Ciaran will also love to hear this feedback about his patience and good humour. We hope that your children continue to thrive in their future lessons with him. We wish you all the best, The SwimExpert Team
Technique lessons
I’ve been having lessons with Ciaran M to work on my front crawl.
He is a really good, helpful teacher :)
26 février 2024
Avis spontané
Réponse de SwimExpert
Hi Benjamin, Thank you for your review. We are delighted to hear that you are enjoying your lessons with Ciaran. Ciaran is such a hardworking, kind instructor and we will be sure to pass on this review to him! kind regards SwimExpert
I:1 swimming lesson with Ingrid Chow
My son has Autism and Adhd , and he doesnt really feel comfortable with other people and dont follow instruction that well. However Ingrid really did a great job. We see improvements every week . She’s very patient and my son look forward every week to attend his swimming lesson. Thank u so much! 🫶🏼🙏
10 mars 2024
Avis spontané
Réponse de SwimExpert
Hello Jojie, Thank you for your review. We are delighted to hear that your son has been making excellent improvements with the help of Ingrid and is enjoying jhis lessons. Ingrid is an excellent instructors who prepares well for her lessons and is very patient whilst she works on building up swimmer's confidence and skill set in water. We hope that your son continues to thrive in your lessons with Ingrid. All the best, The SwimExpert Team
Ingrid is a great teacher and really…
Ingrid is a great teacher and really cares about improving my swimming!
9 mars 2024
Avis spontané
Réponse de SwimExpert
Thank you for your review! We are hapy that you are enjoying your lessons with Ingrid. Ingrid is a great instructor and we will be sure to pass on the kind review. We wish you all the best in your swimming lessons, The SwimExpert Team
Appreciate
We appreciate the time and effort to Jan for coaching my daughter. Your encouragement and support have helped her to gain confidence and improve her skills.
9 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Stella
We are delighted to hear that your daughter has been making excellent improvements with Jan and is enjoying coming to lessons. Jan is an excellent instructor and enjoys teaching children to swim. We hope that your daughter continues to enjoy your lessons with Jan. All the best,
The SwimExpert Team
Bristol lessons with Jan & Nikolas
My son has swimming lessons in Bristol with both Jan & Nikolas - his swimming has come on brilliantly & his confidence has grown so much. We love the way that both instructors get the best out of him, they are super helpful & build him up by focusing on the positives rather than any negative points about his swimming. My son loves coming to the lessons & is keen for more! Jan is particular is really focused on encouraging him to be the best he can be & is excellent at liaising with us as parents asking us what it is that we want from the lessons too.
9 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Charlotte,
Thank you for your review.We are very pleased to hear that your son has made great progress in his swimming lessons with our team and that he is loving them! Jan and Nikolas are both brilliant instructors and I am certain that they will really appreciate this review. They are both patient and put lots of hard work into building up swimmer's confidence and skill set in water. We hope your son continues to thrive in future lessons with us. KInd regards The SwimExpert Team
Great teacher
My daughter has grown in confidence from sitting on the edge of the pool to swimming independently with a float in just over 2 months thanks to Shay. Great teacher in a nice calm environment.
8 mars 2024
Avis spontané
Réponse de SwimExpert
Thank you for your review. We are delighted to hear that your daughter is achieving milestones and improvements with the help of Shay. We'll be sure to pass on your kind comments to Shay and we hope that your daughter continues to enjoy her lessons with us. Kind regards The SwimExpert Team
Ching is really patient when teaching…
Ching is really patient when teaching my 5 year old and gives direction well.
8 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Lea, Thank you for your review! We are hapy to hear that your child is enjoying their lessons with Ching. Ching is a great instructor and we will be sure to pass on the kind review. The SwimExpert Team
Ching teaches all 3 children
Ching teaches all 3 children - really happy. Patient , committed and goal driven.
8 mars 2024
Avis spontané
Réponse de SwimExpert
Hi George, Thank you for your review! We are hapy that your children are enjoying their lessons with Ching. Ching is a great, hard-working instructor and we will be sure to pass on the kind review. All the best, The SwimExpert Team
Ching at Wokingham
We are only on our third lesson with Ching but so far so good. My son, Zac, has enjoyed them and seems to be progressing slowly but surely and I'm keen to see where he's at, by the end of the 10 week block we have paid for. Ching is quietly spoken, patient and makes sure they have jumping fun at the end to keep up the enthusiasm.
I would say the company need to make it clearer that even bank Holidays have lessons as this is not ideal for us but they are very rigid with their bookings.
8 mars 2024
Avis spontané
Réponse de SwimExpert
Hello Becky, Thank you for your review. It's great to hear that your son is doing well in his swimming lessons with Ching! We hope he continues to make progress in his lessons and enjoy his time in the water. Ching is an excellent instructor who is truly passionate about their craft and is committed to providing each individual with tailored advice and guidance to help them meet their goals. We value your feedback and will be sure to pass this on to Ching as he will enjoy reading this. We wish you all the best with your future swimming lessons, The SwimExpert Team
We are very happy
We are very happy! My seven year old son is having lessons with Ashley at the Apollo Hotel. I am really happy with his progress and he is really enjoying the lessons. Ashley is great at interacting with him and getting the best from the lesson.
7 mars 2024
Avis spontané
Réponse de SwimExpert
Thanks for your review! We are pleased to hear that your son is enjoying his swimming and is progressing with the help of Ashley. Ashley is a hardworking experienced instructor and we are confident that your son will continue to thrive and enjoy his lessons. We will be certain to relay your positive feedback to Ashley. Kind regards The SwimExpert Team
Melanie’s fab lessons!
I have been bringing my daughter to see Melanie for private lessons for over 3 years. She is fantastic with my daughter & equally my daughter loves her lessons too. Venue is lovely, pool clean and not overly busy.
7 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Anna,
Thank you for your review and we're thrilled that you have been a customer for over 3 years! We are delighted to hear that your daughter has made great progress in her swimming lessons with Melanie and will be sure to pass on your kind comments to her. We try to select quiet hotel pool locations for lessons so we are happy that you have found this a suitable place to learn
All the best, The SwimExpert Team
Great lesson with Ching today
Great lesson with Ching today. Highlighted a few areas to work on.
David Pink.
6 mars 2024
Avis spontané
Réponse de SwimExpert
Dear David. Thanks for your kind review and we're glad that our instructor gave you some homework to practice on ;-)) Kind regards the SwimExpert team
Réponse de SwimExpert
Thanks for your review. Great to hear you are happy with the lessons. Kind regards the SwimExpert Team
Cheng really helped me develop my…
Cheng really helped me develop my confidence - from being afraid from floating in water to wanting to reinforce what I have already learnt - just in 3 x 30 minutes lessons.
Thank you Cheng!
Oliver W
5 mars 2024
Avis spontané
Réponse de SwimExpert
Hi Oliver,
Thank you for your review. We are delighted to hear that you are enjoying your lessons with Ching. Ching will love to hear this feedback. We hope that you continue to make excellent progress in your future lessons with him.
We wish you all the best,
The SwimExpert Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.