Really impressive service from Switchboard Free. The system is easy to use and find your way around. If there is anything you are unsure of please use the live chat function. I'd like to specifically... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Sales team went above and beyond to ensure that we had the UK area code that we needed to match our address. The sign up was easy to do and the line was active immediately after payment and downl... Voir plus
Having been a customer of switchboard free for many years (9+) if not more. when we relocated our businesses the Customer services team have always gone the extra mile to provide us with a local are... Voir plus
L'entreprise a répondu
Great company been using for 4 years now for both our business and never had any complaints. It's very effective as most of the times when we travel the lines are redirected to our mobile phon... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SwitchboardFREE is one of the largest providers of business phone numbers and VoIP systems in the UK, helping over 95,000 customers access low-cost, professional business phone systems while ensuring they never miss a call. It offers a dedicated UK support team, no long-term contract with just a 90-day initial term, and the flexibility to cancel anytime with only a 30-day notice period. Customers benefit from excellent UK customer service and an easy cancellation process—simply provide 30 days’ notice, clear any outstanding bills, and confirm security details, and that’s it!
Coordonnées de contact
Sea Lake Road, Lowestoft, Suffolk, , NR32 3LQ, Lowestoft, Royaume-Uni
- 02031891213
- support@switchboardfree.co.uk
- switchboardfree.co.uk
4,2
Bien
468 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de SwitchboardFREE VoIP Phone Systems
Thank you for your review, Chris, We’re delighted to hear you found our service fast and efficient.
If you ever need anything, we’re always here to help.
Best wishes,
The SwitchboardFREE team
Not the best experience
Not the best experience, it took nearly a week to get support to set up the voip phone, it was then auto configured to charge for basic services without making it clear they were chargeable take care using this company as there not that customer focused
1 janvier 2026
Top quality product and support
Professional, efficient, available support with a superb product at the right price. Recommended!
9 janvier 2026
Avis spontané
Laura was so helpful
Laura made my experience great - with ideas of how to solve my problem when things were not as straight forward as we thought
9 janvier 2026
Avis spontané
Blocked my account without reason.
28 décembre 2025
Easy to set up
The Sales team went above and beyond to ensure that we had the UK area code that we needed to match our address. The sign up was easy to do and the line was active immediately after payment and download of the desktop and mobile app was completed. There was a glitch a few days later with connectivity which was resolved with a reset our end.
4 décembre 2025
Great customer support
Zoe was very helpful in setting up my account. I was having technical issues but she was fantastically knowledgeable and supportive in rectifying the issues.
Highly recommend SeitchboardFree for those wanting a great virtual landline, with great customer support.
16 décembre 2025
Avis spontané
OH MY GOTA DEBT LEtTER FROM SOME -ZOE…
OH MY GOTA DEBT LEtTER FROM SOME -ZOE KING. ESCALATIONS TEAM ETC YOU CAN IMAGINE. EFFING AVOID. NUFF SAID.
27 novembre 2025
Avis spontané
Katie made is simple and easy
Katie made is simple and easy, very friendly and problem solved in minutes! Thank you
27 novembre 2025
Avis spontané
EXCELLENT SERVICE 5*
Absolutely amazing service from switchbaordFree. In particular I would highlight Adam who was extremely helpful and talked us through all the options and setup. Can't recommend highly enough!
14 novembre 2025
Avis spontané
Extremely helpful
Extremely helpful, a brilliant service and amazing communication.
21 novembre 2025
Avis spontané
Zoe from Switchboard was incredibly…
Zoe from Switchboard was incredibly quick and efficient in setting up my phone lines exactly the way I needed them. She also handled the personal prompts seamlessly. Having the softphones and app has been extremely useful — it makes the business feel more streamlined, organised, and professional. Highly recommend!
20 novembre 2025
Avis spontané
Very Pleased For Over A Decade
Have used them to supply our trading phone number since 2014 - being able to divert calls and open/close the lines has been phenomenally useful.
Rarely - if ever - have we had any issues and when necessary support has been quick and the staff proactive.
19 novembre 2025
Avis spontané
AMAZING customer service!
Katie could not have been more helpful. Incredible customer service - super friendly, polite, clear and efficient. Thank you!
18 novembre 2025
Avis spontané
Above expectations
I did not think I would get such a good service for the price I am paying. Really good!
14 novembre 2025
Avis spontané
Needed a handset reconnecting to the…
Needed a handset reconnecting to the SwitchboardFREE VoIP service, contacted them to request the info needed. They provided the info but wouldn’t work on auto provision.
Zoe the proceeded to connect in to my network via AnyDesk and resolved the issue within about 30 minutes.
Thanks again for the excellent service.
14 novembre 2025
Avis spontané
The Customer service is great
The Customer service is great, extremely quick to respond and carry out any amendments, Abbey has been an amazing help. Im really happy with the service and products.
13 novembre 2025
Avis spontané
Laura couldn't have been more polite…
Laura couldn't have been more polite and helpful. Five star customer service.
11 novembre 2025
Avis spontané
So Easy and great value
So Easy to use and great value for money
Easy to get up and running and easy to use.
30 octobre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.