I’ve made two orders from Swoon London. The quality of the product is fantastic and far exceeded my expectations. Delivery is prompt. On my second order, Royal Mail lost the parcel and were extremely... Voir plus
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I’ve made two orders from Swoon London. The quality of the product is fantastic and far exceeded my expectations. Delivery is prompt. On my second order, Royal Mail lost the parcel and were extremely... Voir plus
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Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Voir plus
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The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag
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Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Voir plus
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Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Royaume-Uni
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Lovely quality handbag,and the service was excellent from the company.

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Easy web site to navigate. Quick delivery. Beautiful product. Slightly bigger than I thought but I can get a kindle in it so very happy.
Chose this site because of good choice of straps.

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Great easy to use website and quick delivery
Love my bag and the extra straps

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Great product love them both will buy in the future

Réponse de Swoon London
This quality leather bag is exactly what I was looking for. It can hold a large purse and my iPhone in the front. I have arthritis and have difficulty with zips. This bag is perfect! Hope to buy another colour soon!

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Réponse de Swoon London
Lovely little bag - perfect for all my bits and I use it all the time. The straps that came with it weren’t long enough but they very kindly swapped them out for longer ones when the stock of them came in

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The bags are of a v high standard & so classy and at a reasonable price along with free straps and key ring - would definitely recommend. I can’t fault their wonderful customer service too, perfect!

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Good quality bag arrived promptly and packaged beautifully. Liked the fact i could change the strap depending on outfit. Will be ordering again.

Réponse de Swoon London
I forgot to order different straps and the team emailed straight away to let me know.
The delivery was so quick. The qualitity of the leather is amazing, it came in its own dust bag, it is really special. The overall quality is fantastic.

Réponse de Swoon London
Easy ordering. Very quick delivery. Impressive customer service.
Bought a new handbag but the strap was wrong. Found Swoon London online. Very pleased with my purchase. The bag straps are lovely - very well made and strong.

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The sparkly I ordered arrived super fast, and is really nice

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I've been searching for a bag like this for ages. It's perfect!! I can get all I had in my previous bigger bag into my Swoon, and it's lighter!!

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There were many colors and bags to purchase. The selections of straps was excellent. The customer service was great ( notifications as well as shipment.
I love my choice.

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Swoon , orange herringbone bag strap . Arrived quickly & packaged really well . Perfect, I would highly recommend. Looks fantastic in my orange handbag.

Réponse de Swoon London
Just love these bags- i have 4 now! quick delivery and a sweet little note inside.

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I ordered the Stratford - West Coast Blue - this bag is absolutely beautiful!!! Top notch quality and super fast shipping!!! Will be purchasing more from this company! 💕

Réponse de Swoon London
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