Swoon London Avis 

358
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de sacs à main
  2. Magasin de sacs
  3. Magasin de sacs et de valises
  4. Boutique d'accessoires de mode
  5. Magasin de maroquinerie
  6. Magasin de sacs et bagages

Écrit par l'entreprise

Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

358 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(358)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Swooning over Swoon London

I am delighted with new bag from Swoon London. I ordered the Downton in Midnight black, it came the next day, beautifully packaged with a sweet note of Thanks. The bag is stunning, crafted to a very high quality, it also came with 2 free divine straps which I chose myself. Simply gorgeous 🖤

10 juillet 2024
Avis spontané
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Réponse de Swoon London

Thank you for your fantastic review! We are so pleased you re happy with you Downton bag, you chose some great straps! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Beautiful bag

6 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review! We are so pleased you are happy with your Dark Navy Downton XL, you chose some great straps! We hope you welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Love love love my new Stone-coloured…

Love love love my new Stone-coloured Stratford XL bag. I'm fed up of smaller-sized handbags and wanted something that could carry more than just a mobile, so I got this.

Gorgeous leather, and you get the flexibility of choosing the straps you like.

I chose express delivery to get it in time for my travels - delivery was seamless.

As I wasn't familiar with the company and checked trust pilot and it ave me confidence to purchase. So I am doing the same :)

HIGHLYYYY RECOMMEND!

12 juillet 2024
Avis spontané
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Réponse de Swoon London

Thank you for your fantastic review Zena! We are so pleased you are happy with your Stratford XL, it's such a great size for travel! We hope you have a lovely time on your travels and hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely bag and received really quickly

Lovely bag and received really quickly

3 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Elizabeth! We are so pleased you are happy with your Midnight Black Downton, we hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Super quality leather bag

Super quality leather bag, great size, snazzy straps, super communication, speedy delivery.

3 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Nicola! We are so pleased you are happy with your Calma Stone Stratford XL, you chose some great straps! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Reasonable speed of delivery and…

Reasonable speed of delivery and quality product

1 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Pavan! We hope you love your Equestrian bag set and we hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

I purchased the Downton large size

I purchased the Downton large size. I’ve been looking for ages for a bag that suits my needs while still being fashionable. I’m a Type 1 Diabetic and it holds my kit which is a good size, my hypo treatments, my phone, glasses and sunglasses as well as a small wallet. It’s cross body so I don’t need to worry about my kit. Highly recommended😊

1 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Wilma! We are so pleased you are happy with your Calma Stone Downton XL, and that it holds all your kit! We hope to welcome you back to Swoon London soon!

Noté 4 sur 5 étoiles

SWOONTASTIC

Easy to navigate website, with simple ordering process for main items. Could have been clearer in terms of process for ordering 2 free handles for handbag. However, this was followed up by Swoon with an evening e-mail which ensured that order was accurate for the next day. Thank you!

Information around delivery was clear, with item shopped for being delivered on schedule.

27 juin 2024
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Réponse de Swoon London

Thank you for your lovely review! We hope you love your new Stratford bag and hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Beautiful bag!

Beautiful bag! Seems very well made so far!! Very fast shipping!

18 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review! We are so pleased you are happy with your new Stratford bag! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Returning customer!

I already own the Stratford in tan and love it!
Just treated myself to the Stratford XL in stone for an upcoming city break, and I can see I'm going to love it just as much!
I'm really hoping the Stratford line extends in colour range because I adore the orange available in a different style. Maybe burgundy, Mustard, Burnt orange, forest green... 🥰

24 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review Samantha! We are so pleased you love you new Calma Stone Stratford XL - keep your eyes peeled for new colours! We hope you welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Happy Customer!

The staff were really helpful especially with getting a strap the right length for me. They respond to emails very promptly and I felt valued as a customer. Very happy too with the quality of my bag.

25 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review Mrs Dowsing! I am so pleased we were able to get everything sorted for you and you are happy with your Downton bag! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Great little bag!!!!

Wanted a small leather go anywhere bag for the summer, found Swoon.
Order process easy, colours great and you get 3 straps! Quality of bag is fantastic.
Arrived quickly and nicely packaged.
Highly recommend, well done Swoon!

13 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review Julie! We are so happy you are pleased with your Nude Bag Set, it's a great choice and one of our most popular sets! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

I am so happy with my purchase i wanted…

I am so happy with my purchase i wanted a slightly larger,cross-body bag and it is just right. Ordering is straight forward and delivery is just a few days. I am already planning my Winter bag !

18 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review JB! We are so pleased you are happy with your Equestrian bag set, it's such a great choice! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Gorgeous bag and I’m very happy with my purchase.

Gorgeous bag, lovely soft leather and beautifully made. I wanted an everyday bag that wasn’t too big and heavy but big enough to hold my essentials eg purse, phone, keys etc. This is perfect in size and the zip compartments make it easy to find and access my items. The straps and fastenings look and feel well made and I have had several compliments about the design, colour and quality look of the bag.
Delivery was within 2 days and I was kept well informed from placing my order to delivery. I am very happy with my purchase.

6 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review Vonny! We are so pleased you are happy with your purchase, the Rainbow Bag Set is a great choice! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

What a beautiful bag

What a beautiful bag! The process of unpacking it was devine! Love love it!

28 mai 2024
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Réponse de Swoon London

Thank you for your fantastic review Linda! We are so pleased you love your Nude Bag Set, it is one of our most popular sets! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely bag

Quick delivery. Very pleased with my bag and 2 straps.

3 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review Libby! We are so pleased you are happy with your Tuscan Tan Stratford bag, you chose some great straps too! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely Bag!

Lovely Bag!
Order arrived promptly, beautifully packaged and the bag and extra straps are fabulous.

1 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review Jane! We are so pleased you are happy with your Nude Bag Set, it is one of our most popular sets! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Super bag

Super bag - perfect size and colour. Love the wide straps.

31 mai 2024
Logo de Swoon London

Réponse de Swoon London

Thank you for your fantastic review Janet! We are so pleased you are happy with your Nude Bag Set, it is one of our most popular sets! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Swoon London made my shopping…

Swoon London made my shopping experience so easy their website was easy to navigate and it was a pleasure from start to finish my bag was delivered so quickly and with no problems at all I look forward to my next purchase from this company

20 mai 2024
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Réponse de Swoon London

Thank you for your fantastic review! We hope you love you Swoon purchase! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely quality handbag,and the service…

Lovely quality handbag,and the service was excellent from the company.

22 mai 2024
Logo de Swoon London

Réponse de Swoon London

Thank you for your fantastic review! We are so pleased you are happy with you Stratford bag, West Coast Blue is such a beautiful colour and you chose some great straps to compliment it! We hope to welcome you back to Swoon London soon!

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