Swoon London Avis 

358
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de sacs à main
  2. Magasin de sacs
  3. Magasin de sacs et de valises
  4. Boutique d'accessoires de mode
  5. Magasin de maroquinerie
  6. Magasin de sacs et bagages

Écrit par l'entreprise

Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

358 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(358)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. I received my bag within 2 days of ordering. The bag is excellent quality and very well packed. I loved the personal touch of choosing my 2 additional straps. The choice of colours was amazing too. I will definitely be back for more.

25 août 2024
Avis spontané
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Réponse de Swoon London

Thank you for your fantastic review Teresa! We are so pleased you are happy with your new Swoon bag! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

prompt delivery

prompt delivery, nice bag

27 août 2024
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Réponse de Swoon London

Thank you for your fantastic review! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Quality Bag

Didn't have to wait long. It is a quality bag, wouldn't usually spend that much on a medium sized bag. Liked the extra straps and a decent dust cover were a bonus. Very pleased with the bag, its smart and love the gold zips.

19 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Claire! We are so pleased you are happy with your Bronzed Tan Downton, you chose some great straps! We hope to welcome you back to Swoon London again soon!

Noté 5 sur 5 étoiles

Bag came very quickly and the quality…

Bag came very quickly and the quality was amazing.

20 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Gina! We are so pleased you are happy with your Rainbow Bag Set, it is one of our most popular sets! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

No regrets

I bought a bag set and the choice of straps with the bag were great. A number of people have commented on my bag. It arrived promptly and is a great purchase.

16 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Josie! We are so pleased you are happy with your Work To Weekend Bag Set, it is such a stylish set! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Just wanted a new strap

Just wanted a new strap for my bag there was so much choice and makes my bag look new again.it was real simple to order it and it was delivered really quickly

15 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Lizzie! We are so pleased you are happy with your Tan Patterned Bag Strap - We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Great quality

The strap is really good quality and the delivery was super quick!

15 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Jayne! We are so pleased you are happy with you Tan Over Black Herringbone Bag Strap! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely well made bag

Well packaged with fast delivery
Lovely well made bag with free decorative straps!

14 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Gaye! We are so pleased you are happy with you Off White Downton, it is such a beautiful colour! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Great bag

Great bag, love the personalisation. Quick delivery.

8 août 2024
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Réponse de Swoon London

Thank you for your fantastic review Catherine! We are so pleased you are happy with your Dark Navy Stratford bag, we thought your personalisation choice looked great! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Very quick service

Very quick service, love my new bag, great value

31 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Jean! We are so pleased you are happy with your Downton XL bag in Midnight Black, you chose some great straps! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Excellent Service &Product

I bought s stone coloured bag a few months ago and it arrived very quickly and was well packed. There was also a little note in the parcel to say thank you which was nice touch. Loved the bag and I wouldn't hesitate in buying from Swoon again. Thank you :)

13 juin 2024
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Réponse de Swoon London

Thank you for your fantastic review! We are so pleased you are happy with your Nude Bag Set, it is one of our most popular items! We hope to welcome you back to Swoon London soon!

Noté 4 sur 5 étoiles

Fast delivery

Fast delivery, well packaged. Nice to have a cotton bag to keep the handbag in when not in use.

24 juillet 2024
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Réponse de Swoon London

Thank you for your lovely review Kate, and for ordering from Swoon London again! We hope you love your New Forest Green Downton, it is such a beautiful colour! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Gorgeous handbag!

Gorgeous handbag!
Arrived really quickly and with its own dust cover. Really carefully packed and the service felt personal. I'm loving it. Great size: roomy but neat.

24 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Georgina! We are so pleased you are happy with your new Downton bag, New Forest Green is one of our newest colours! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely bags and even nice canvas bag…

Lovely bags and even nice canvas bag covers. We would have liked a smaller leather strap and thinner to carry by hand but my wife likes the bags a lot. Also nice free straps too.

21 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review David! We are so pleased you wife is happy with her Downton XL bags, they were great gifts and we loved the photo your wife shared with us! We hope to welcome you & your wife back to Swoon London soon!

Noté 5 sur 5 étoiles

So easy to buy on the website and the…

So easy to buy on the website and the order was received in good time. The Downton crossbody bag is smart, well made and a great size for being able to fit glasses, sunglasses, phone, etc. I no longer struggle trying to fit essentials into a bag that’s too small!!!

21 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Jane! We are so pleased you are happy with your Midnight Black Downton bag, it is such a classic choice and you chose some great straps! We hope to welcome you bag to Swoon London soon!

Noté 5 sur 5 étoiles

In L♥️ve

Ordered two Downton Bags in
Bronzed Tan 🧡 and Calma Stone, 🤍
I am thrilled with the quality of the leather, the bags are a perfect size with stunning toning straps.
The bags are extremely well made with top quality hardware, useful pocket arrangement and protective branded dust bags.
Just love how the straps co ordinate with endless possibilities across both colours changing the look completely.
Thank you for such a wonderful product your attention to detail and fab delivery.
Will be showing them off to everyone I meet and recommending wholeheartedly.

17 juillet 2024
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Réponse de Swoon London

Thank your for your fantastic review Jackie! We are so pleased you are happy with your Downton bags, you chose great complimentary bag & strap combos! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Excellent service from start to…

Excellent service from start to finish.great communication from this company.my bag was dispatched the same morning the order was placed and that was including personalisation. I am delighted with the quality and the look of my new bag, love the personal touch. Wouldn’t hesitate to shop with Swoon.

15 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Marion! We are so pleased you are happy with your Coastal Bag Set, we thought your personalisation choice looked great! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Order was easy

Order was easy, bag came quickly. It was just what I wanted

9 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Janis! We hope you love your Sunset Orange Downton Bag, is such a vibrant colour! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

My experience was awesome!

My experience was awesome!! Quick delivery and beautiful bag🤗🙏

16 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Karen! Our Harlan bag is such a special piece! We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

Lovely straps

Lovely straps, good colours and quality and quick delivery

11 juillet 2024
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Réponse de Swoon London

Thank you for your fantastic review Gill, you chose some great straps! We hope you welcome you back to Swoon London soon!

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