Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Voir plus
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Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Voir plus
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The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag
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Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Voir plus
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Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Voir plus
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Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Royaume-Uni
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Super fast delivery. I received my bag within 2 days of ordering. The bag is excellent quality and very well packed. I loved the personal touch of choosing my 2 additional straps. The choice of colours was amazing too. I will definitely be back for more.

Réponse de Swoon London
Didn't have to wait long. It is a quality bag, wouldn't usually spend that much on a medium sized bag. Liked the extra straps and a decent dust cover were a bonus. Very pleased with the bag, its smart and love the gold zips.

Réponse de Swoon London
Bag came very quickly and the quality was amazing.

Réponse de Swoon London
I bought a bag set and the choice of straps with the bag were great. A number of people have commented on my bag. It arrived promptly and is a great purchase.

Réponse de Swoon London
Just wanted a new strap for my bag there was so much choice and makes my bag look new again.it was real simple to order it and it was delivered really quickly

Réponse de Swoon London

Réponse de Swoon London
Well packaged with fast delivery
Lovely well made bag with free decorative straps!

Réponse de Swoon London

Réponse de Swoon London
I bought s stone coloured bag a few months ago and it arrived very quickly and was well packed. There was also a little note in the parcel to say thank you which was nice touch. Loved the bag and I wouldn't hesitate in buying from Swoon again. Thank you :)

Réponse de Swoon London
Fast delivery, well packaged. Nice to have a cotton bag to keep the handbag in when not in use.

Réponse de Swoon London
Gorgeous handbag!
Arrived really quickly and with its own dust cover. Really carefully packed and the service felt personal. I'm loving it. Great size: roomy but neat.

Réponse de Swoon London
Lovely bags and even nice canvas bag covers. We would have liked a smaller leather strap and thinner to carry by hand but my wife likes the bags a lot. Also nice free straps too.

Réponse de Swoon London
So easy to buy on the website and the order was received in good time. The Downton crossbody bag is smart, well made and a great size for being able to fit glasses, sunglasses, phone, etc. I no longer struggle trying to fit essentials into a bag that’s too small!!!

Réponse de Swoon London
Ordered two Downton Bags in
Bronzed Tan 🧡 and Calma Stone, 🤍
I am thrilled with the quality of the leather, the bags are a perfect size with stunning toning straps.
The bags are extremely well made with top quality hardware, useful pocket arrangement and protective branded dust bags.
Just love how the straps co ordinate with endless possibilities across both colours changing the look completely.
Thank you for such a wonderful product your attention to detail and fab delivery.
Will be showing them off to everyone I meet and recommending wholeheartedly.

Réponse de Swoon London
Excellent service from start to finish.great communication from this company.my bag was dispatched the same morning the order was placed and that was including personalisation. I am delighted with the quality and the look of my new bag, love the personal touch. Wouldn’t hesitate to shop with Swoon.

Réponse de Swoon London

Réponse de Swoon London
My experience was awesome!! Quick delivery and beautiful bag🤗🙏

Réponse de Swoon London

Réponse de Swoon London
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