Excellent service, if they haven’t got something in stock they have called to let me know and it has been a very quick turnaround to get my parts which were required. Their communication is brilliant.... Voir plus
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Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... Voir plus
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Voir plus
Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement d'irrigation
- Fournisseur de matériaux de construction
- Fournisseur de flexibles
- Fournisseur de canalisations
- Magasin de matériel de plomberie
- Fournisseur d'équipement pour les infrastructures d'approvisionnement en eau
À propos de T-mex Express
Écrit par l'entreprise
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact Us
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Contact Us
Coordonnées de contact
Moat Farm, Green Lane, ME17 3ES, Maidstone, Royaume-Uni
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4,7
Excellent
270 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
easy to locate what i wanted and speedy…
easy to locate what i wanted and speedy delivery, what more do you want?
20 septembre 2024
Really great communication and super…
Really great communication and super fast delivery. Really impressed with the quality and finish on the items purchased
11 septembre 2024
Excellent customer service
I had an issue with ordering the wrong part and it was rectified with ease and very satisfactorily. Excellent service and communication throughout. Happy with products, price and packaging. Would certainly go to them again.
24 septembre 2024
Avis spontané
Never delivered it.
Never delivered it.
They use FedEx but have no options on re-delivery.
Lost money on this.
Do not use.
Reply:
You say you have other options but they are not presented to the user at time of purchase.
Also local drop off is not offered.
I appreciate you do try to offer option but your website offered options let you down.
Good luck in addressing these issues in the future. Thanks
18 septembre 2024
Réponse de T-mex Express
Thank you for bringing this to our attention. We’re sorry to hear about the experience with your delivery. Although we use FedEx, we also use DPD, Parcelforce and DX to ensure reliable shipping, we understand that issues can sometimes arise.
Thank you for your feedback – we’re committed to improving the experience for our customers.
Start to finish exemplary
Website was very easy to navigate, I then had a question regarding a product and called. The query was dealt with swiftly and informatively. Very happy overall. Parts arrived quickly and packaged perfectly. Will deal with again when required.
17 septembre 2024
i ordered on the monday on next day…
i ordered on the monday on next day delivery and received my order on the friday
3 septembre 2024
Had everything I needed.👍
2 septembre 2024
Réponse de T-mex Express
Thank you! We're glad we had everything you needed. 👍 We appreciate your support!
Easy ordering and prompt delivery
29 août 2024
Réponse de T-mex Express
Thank you for your feedback! We're glad to hear the ordering process was easy and delivery was prompt. We appreciate your support!
Réponse de T-mex Express
Thank you for the great feedback! We're pleased to hear everything went smoothly and that you're happy with the product and delivery.
Réponse de T-mex Express
Thank you for your kind words! We're glad you loved our products and the speedy delivery. Looking forward to serving you again.
Réponse de T-mex Express
Thank you for your feedback! We're happy to hear everything went smoothly and on time. We appreciate your support!
Great service thanks.?
12 août 2024
Réponse de T-mex Express
Thank you for your kind words! We're thrilled you had a great experience and look forward to serving you again!
Helpful and friendly staff
Helpful and friendly staff.
Prompt service. In and out really quick
9 août 2024
Réponse de T-mex Express
Thank you for your great feedback! We're glad to hear our staff was helpful and friendly, and that you enjoyed our prompt service. We hope to see you again soon!
Réponse de T-mex Express
Thank you for the fantastic feedback! We're pleased you were happy with the price and communication. We look forward to serving you again!
RAPID DEL EFFECTIVE PRODUCT THX
12 août 2024
Réponse de T-mex Express
Thank you for your feedback! We're glad to hear you found the product effective and delivery rapid. Thanks for choosing us!
Absolutely brilliant service really…
Absolutely brilliant service really cannot be happier price and delivery was A1
8 août 2024
Réponse de T-mex Express
Thank you for the feedback! We're delighted to hear you were so pleased with the service, price, and delivery. Your satisfaction is our priority!
Great help over the phone identifying…
Great help over the phone identifying what I needed and then quick turnaround on payment and delivery. Very happy- thanks
1 août 2024
Réponse de T-mex Express
Thank you for your kind words! We're glad our phone support was helpful and that you had a quick turnaround on payment and delivery. We appreciate your feedback!
Good price and fast delivery
26 juillet 2024
Réponse de T-mex Express
Thank you! We're pleased to hear you were happy with the price and fast delivery. We appreciate your support!
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