tabby 

La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

كان عندي استفسار بخصوص مشكلة مقلقة تخص معاملة مالية والحمدلله تم التوضيح لي بكامل التفاصيل ايش سبب المشكلة وكيف اعالجها وحتى انه تم مشاركتي طريقة تقنية لحل المشكلة رغم انه كان بإمكاني إني أحلها مع ش... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

it makes my life easy when it comes to shopping experiences in various prestigious stores here in Riyadh. I can afford to purchased high value products but no worry payment because of Tabby, most esp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

خدمة عملاء رائعه وعند الاستمرار بالشراء دائما والتسديد بالموعد او مسبقا يتم رفعك تلقايا للحد 12 دفعه مرنين جدا والاجمل خيار التمديد حتى ٢١ يوم والاروع انه عندما تمدد وتسدد قبل الاستفة من التمديد يتم ا... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very bad customer service. My card was compromised while I was abroad, so I made direct bank transfers to pay my installments on time. Tabby completely ignored these transfers, allowed unfair late fee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

tabby provides consumers across the UAE and Saudi Arabia with the flexibility to pay for their online and offline purchases either in a deferred single payment or in multiple installments. Our mission is to empower consumers to buy what they want, when they want it while staying in control of their finances. We are the first licensed FinTech company providing a Buy Now Pay Later (BNPL) solution across the GCC. Our growth has been driven by a strong team with deep industry knowledge and excellent support from key investors. The tabby team is made up of talented individuals with diverse backgrounds and we're working hard to bring the future of payments to your doorstep. The company operates out of Dubai, UAE with an office in Riyadh, Saudi Arabia. تابي تقدم لعملائها في المملكة والإمارات وسيلة دفع مرنة وسهلة لجميع مشترياتهم على المتاجر الالكترونية وحتى في المحلات التجارية. ولدينا طرقتين للدفع عن طريق تابي؛ الدفع لاحقاً وهي دفعة واحدة تتم بعد 14 يوم من عملية الشراء أو من خلال اقساط مجانية. غايتنا هي تمكين العملاء من شراء ما يريدون في الوقت الذي يردونه مع القدرة على سيطرة أمورهم المالية. نحن أول شركة تقنية مالية مرخصة في المملكة تقدم خدمة "اشتر الآن وادفع لاحقاً". نمونا مبني على فريق عالي الكفاءة مع خبرة وسعة في مجال الدفعات، التقنية والتجارة الكترونية. ولدينا أيضاً مجموعة من المستثمرين الرائدين في مجال التقنية المالية لدعم هذا النمو. .يضم فريق تابي مجموعة من الأفراد ذو خبرات متنوعة ونهدف دائماً إلى تقديم مستقبل التسوق والدفعات إلى الخليج تعمل الشركة من مقرها الرئيسي في الإمارات ولديها مكتب في الرياض، المملكة العربية السعودية.


Coordonnées de contact

Violation des conditions d'utilisation

Tous les avis

(2 034)

476 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I am using long time i am always ahead…

I am using long time i am always ahead of payments but suddenly they just block my in store card and then i buy phone its approved money deducted from my account but order cancelled by sharaf dg and i received msg of refund when i try to buy again it’s showing pay full amount your installments is locked what is the purpose of tabby if i pay full amount very very inconvenient customer services what ever you asked they will say system auto generated

10 septembre 2026
Avis spontané
Logo de tabby

Réponse de tabby

Dear customer, we understand your concern regarding using one of Tabby’s products and receiving the “Pay in Full” payment option. We’d be happy to check your account and clarify this for you.
Please send us your account details via DM so we can look into this further and assist you accordingly.
Thank you for reaching out to Tabby! We’re always happy to help.

Noté 1 sur 5 étoiles

Tabby is no longer convenient to use

I still have an amount in my Tabby Card that I could use for purchases. However, WITHOUT ANY PRIOR INFORMATION, all merchants that I used to purchase from are restricted, including Amazon.ae, Noon.ae and Carrefour. Really Tabby?? and their Ai assistant can't help either.

9 septembre 2026
Avis spontané
Logo de tabby

Réponse de tabby

We understand your frustration regarding the restrictions on your Tabby Card. The Tabby Card cannot be used with certain merchants. Please share your contact details with us at help@tabby.ai or via DM and our team will be in touch with you right away.

Noté 1 sur 5 étoiles

Very bad customer service

Very bad customer service. My card was compromised while I was abroad, so I made direct bank transfers to pay my installments on time. Tabby completely ignored these transfers, allowed unfair late fees to pile up daily, and forced me to pay the exact same installments multiple times just to keep my account clear. To date, the overpayment issue remains completely unresolved—no one calls back or addresses my emails, and all I get are useless automated replies. Absolutely terrible experience.

16 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We understand your concern, and we’re sorry to hear about your experience. We’d be happy to review the matter and assist you further. Please share your contact details with us so our team can look into the issue and provide the necessary assistance.

Noté 1 sur 5 étoiles

I’m a Tabby partner

I’m a Tabby partner, and based on my experience, I would not recommend becoming one.

The customer service has been extremely unprofessional and unhelpful. Customer service representatives have hung up the phone while I was still speaking to them, without providing any proper solution.

Tabby charges us a 6.5% commission, which is already a significant fee, yet when I need to refund a customer, I’m unable to do so and no immediate alternative solution is provided.

For the level of commission partners are paying, I expect professional support and reliable solutions when serious issues arise. This experience has been completely unacceptable.

4 septembre 2026
Avis spontané
Logo de tabby

Réponse de tabby

We understand your concern, and we always aim to provide our partners with the proper support and assistance. Please share your details with us so we can review the matter with the relevant team and assist you further.

Noté 5 sur 5 étoiles

شكرا لتابي ع تسهيل الحياه والله ثم…

شكرا لتابي ع تسهيل الحياه والله ثم والله انهم سهلو علي حياتي شكرا لكم شكررا من كل قلبي تابي 🫶

1 septembre 2026
Avis spontané
Logo de tabby

Réponse de tabby

شكرًا لتعليقك ومشاركة رأيك. يسعدنا معرفة أنكم تستمتعون بتجربة استخدام تابي

Noté 1 sur 5 étoiles

Hello.

Hello.,
My due date for my monthly installment is every 23 of the month and i have extended it for 7 days that gives me until 30th Of August this month and suddenly the it was unsuccessful then when i am supposed to pay it now it was asking for additional of 60 aed just for a half day late payment well in fact it says in the google that 1 day late fee has no late payment fee and i try to call the call centre and it says it has 60 aed fee already I don’t get the logic in here., so the extension that I have paid is just nothing now., since I have paid 20 plus the 60 aed for the late fee., This is not helpful at all..
and not good for the customer., we’ll atleast the company (Tabby) must have some consideration just for a day., just like what is mentioned in the google.,
So basically the one in the google and the one the call centre is saying is not matching at all.,

Anyway I have already paid for it.

Thank you for considering. Even there’s is nothing to be thankful.

31 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We completely understand your frustration, especially since you had already paid the extension fee to move your due date from 23 August to 30 August.

The extension gave you until 30 August to make your payment. However, as the payment attempt on the extended due date was unsuccessful and the installment remained unpaid after the extended due date, the 60 AED Legal Processing Fee was subsequently applied to the overdue account.

We understand why this may feel frustrating, particularly given the short delay. Regarding the information you found on Google about a one-day grace period, we appreciate the confusion, but third-party information may not reflect the current terms applicable. Our official terms and support channels provide the most accurate information, we recommend relying on our official support channels for the most accurate information regarding applicable fees.

We appreciate your patience and understanding, and we’re here to help clarify any further questions you may have.

Noté 5 sur 5 étoiles

خدمة العملاء

خدمة العملاء عندهم من افضل الخدمات الي مرت علي بسرعة يتجاوبون و بسرعة يحلون الموضوع بأسلوب جميل وراقي يعطيكم العافية.

30 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

شكرًا لتعليقك ومشاركة رأيك. يسعدنا دائما خدمتكم ومعرفة أنكم تستمتعون بتجربة استخدام تابي

Noté 1 sur 5 étoiles

Highly unreliable system

Highly unreliable system – Do not rely on this app when you need it mostI am deeply disappointed with Tabby and can no longer recommend or trust this platform. I have a flawless track record with zero delayed payments. In fact, on the rare occasions my installments are approved, I almost always pay them off well ahead of schedule.Despite being an exemplary customer, the app constantly rejects my transactions without any logical reason. Tabby’s system tells users that the only way to increase their purchasing eligibility and limit is to consistently buy through the app and pay on time. However, this creates a ridiculous paradox: how can customers build a positive history or boost their limits if the system refuses to approve their purchases in the first place?When Tabby first launched, their vision and mission seemed centered on truly helping consumers with flexible "Buy Now, Pay Later" options. Today, that customer-centric approach is completely gone. If you experience an issue, you cannot expect any helpful answers or actual problem-solving from their support team.Do not trust Tabby to be there for you, especially during times when you genuinely need to manage your budget. For a far superior, more reliable, and consistent payment experience, I highly recommend using Tamara instead. It is 100% better managed than Tabby.

19 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We understand your concern, and we’d like to clarify that acceptance at Tabby is based on specific terms and conditions, including an automated evaluation that considers several factors. Your available limit is also assigned automatically based on factors such as your account activity, payment history, and any open orders. Your eligibility and available limit are reviewed daily, so they may change automatically.

Noté 5 sur 5 étoiles

I am satisfied because when i ask any…

I am satisfied because when i ask any question on chat they ill reply me fast with how i understand, so i know and clear my doubts, good service, it ill go ahead like this and more customer satisfaction thinks

27 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We're delighted to know that you're enjoying using Tabby.
Thank you for your feedback

Noté 5 sur 5 étoiles

ZERO INTEREST

Its helpful for the people in need its an emergency wallet unlike others with high interest

30 novembre 2025
Avis spontané
Logo de tabby

Réponse de tabby

We're glad that you find Tabby helpful! Thank you for your feedback.

Noté 1 sur 5 étoiles

Very disappointing experience with…

Very disappointing experience with Tabby. In my opinion, this is one of the worst apps I have used. The overall experience and customer service need significant improvement.

Before using this app, I would strongly recommend thinking carefully about whether it is the right choice for you. There are many other payment options available, so compare them before making a decision.

For me, this experience has completely changed my opinion of Tabby, and I would not recommend it to others.

22 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We always aim to provide our customers with the best experience, and we’d like to look into the issue and clarify it for you. Please share your details with us so we can review your account and assist you further.

Noté 5 sur 5 étoiles

My tabby 0501845637

My tabby 0501845637
Is very very good application
I can buy tickets of flight and all things i need BEFORE salary come.. Thanks tabby

20 août 2025
Avis spontané
Logo de tabby

Réponse de tabby

We’re glad to know that you enjoy using Tabby! Thank you for your feedback.

Noté 1 sur 5 étoiles

Afsar pasha

Afsar pasha
0522745488

I m very disappointed by tabby team as they are unable to solve my exiting plus subscription
They are always blame it's all automated process and they are unable to solve
I want to request who is responsible person from tabby to solve my prb

19 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We understand your concern. Please note that Tabby Card eligibility is determined automatically based on several factors, including your account activity, payment history, and active orders. Eligibility is reviewed daily, so your availability may change over time automatically.

Noté 5 sur 5 étoiles

Tabby is helping a lot for emergency…

Tabby is helping a lot for emergency purpose to make some purchases and easy to make process. Every details can drill down it. Thanks Tabby.

19 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We’re glad to know that you enjoy using Tabby! Thank you for your feedback.

Noté 1 sur 5 étoiles

Worst experience because they are just not even giving the cash back which they are promising for tabby plus

Worst experience because they are taking monthly fee tabby plus which allows us for cash back on selected categories that too you have select every month other wise you will not get cash back after that also they are not giving cash back by saying this merchant is not listed for cash back. I ll share you an example like I used the card in famous restaurant in khalidiya mall kumbakonam but they didn’t gave me cash back just because they said it’s updated with us as grocery but kumbakonam is only resturant not even having any branch of grocery.
It’s jus a misleading to customers

15 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We understand your frustration regarding the cashback experience with Tabby Plus. It's important to note that as a Tabby Plus subscriber, you must manually select your cashback categories each month to be eligible for cashback. Additionally, cashback is only applicable to purchases made with merchants that fall within your chosen categories. Please remember that cashback eligibility is based on the merchant category codes, and if a merchant is categorized differently than expected, it may affect your cashback rewards. We appreciate your feedback and are here to assist you further if needed.

Noté 1 sur 5 étoiles

Dishonesty

Although the concept of Tabby is nice and can be very beneficial for regular customers, unfortunately, I have serious concerns about the way they apply their cashback offers.

They advertise 5% cashback on dining, but when you actually dine at a restaurant and spend a significant amount, they often come up with a different reason for not paying the cashback. One time the restaurant is supposedly classified as a museum, another time as a grocery store, or they simply say it is not on their internal list — even though Google Maps clearly identifies the establishment as a restaurant and, more importantly, that is exactly what it is.
Tabby seems to find a reason to exclude the transaction after the fact.

This is not about the amount of cashback. It is about transparency, honesty, and respecting the offer that was advertised to customers.

Calling this misleading, unprofessional, or simply a lack of transparency is, in my opinion, justified. The concept of Tabby is good, but the way these cashback offers are being applied seriously damages customer trust.

15 août 2026
Avis spontané
Logo de tabby

Réponse de tabby

We appreciate your feedback regarding our cashback offers. We understand your concerns about the transparency and application of the cashback program, particularly regarding the classification of merchants.

Our cashback program allows eligible customers to earn 5% cashback on purchases made with the Tabby Card across selected merchant categories, including dining. However, it's important to note that cashback eligibility is determined by the merchant's category classification, which is assigned by the acquiring bank. This means that if a restaurant is categorized differently in our system, it may not qualify for cashback, even if it is recognized as a restaurant on platforms like Google Maps.

We strive to maintain transparency and honesty in our offerings, and we take your concerns seriously. If you encounter issues with cashback not being applied as expected, we encourage you to us for further assistance. We are committed to addressing any discrepancies and ensuring that our customers have a positive experience.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus