كان عندي استفسار بخصوص مشكلة مقلقة تخص معاملة مالية والحمدلله تم التوضيح لي بكامل التفاصيل ايش سبب المشكلة وكيف اعالجها وحتى انه تم مشاركتي طريقة تقنية لحل المشكلة رغم انه كان بإمكاني إني أحلها مع ش... Voir plus
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كان عندي استفسار بخصوص مشكلة مقلقة تخص معاملة مالية والحمدلله تم التوضيح لي بكامل التفاصيل ايش سبب المشكلة وكيف اعالجها وحتى انه تم مشاركتي طريقة تقنية لحل المشكلة رغم انه كان بإمكاني إني أحلها مع ش... Voir plus
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it makes my life easy when it comes to shopping experiences in various prestigious stores here in Riyadh. I can afford to purchased high value products but no worry payment because of Tabby, most esp... Voir plus
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خدمة عملاء رائعه وعند الاستمرار بالشراء دائما والتسديد بالموعد او مسبقا يتم رفعك تلقايا للحد 12 دفعه مرنين جدا والاجمل خيار التمديد حتى ٢١ يوم والاروع انه عندما تمدد وتسدد قبل الاستفة من التمديد يتم ا... Voir plus
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Very bad customer service. My card was compromised while I was abroad, so I made direct bank transfers to pay my installments on time. Tabby completely ignored these transfers, allowed unfair late fee... Voir plus
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tabby provides consumers across the UAE and Saudi Arabia with the flexibility to pay for their online and offline purchases either in a deferred single payment or in multiple installments. Our mission is to empower consumers to buy what they want, when they want it while staying in control of their finances. We are the first licensed FinTech company providing a Buy Now Pay Later (BNPL) solution across the GCC. Our growth has been driven by a strong team with deep industry knowledge and excellent support from key investors. The tabby team is made up of talented individuals with diverse backgrounds and we're working hard to bring the future of payments to your doorstep. The company operates out of Dubai, UAE with an office in Riyadh, Saudi Arabia. تابي تقدم لعملائها في المملكة والإمارات وسيلة دفع مرنة وسهلة لجميع مشترياتهم على المتاجر الالكترونية وحتى في المحلات التجارية. ولدينا طرقتين للدفع عن طريق تابي؛ الدفع لاحقاً وهي دفعة واحدة تتم بعد 14 يوم من عملية الشراء أو من خلال اقساط مجانية. غايتنا هي تمكين العملاء من شراء ما يريدون في الوقت الذي يردونه مع القدرة على سيطرة أمورهم المالية. نحن أول شركة تقنية مالية مرخصة في المملكة تقدم خدمة "اشتر الآن وادفع لاحقاً". نمونا مبني على فريق عالي الكفاءة مع خبرة وسعة في مجال الدفعات، التقنية والتجارة الكترونية. ولدينا أيضاً مجموعة من المستثمرين الرائدين في مجال التقنية المالية لدعم هذا النمو. .يضم فريق تابي مجموعة من الأفراد ذو خبرات متنوعة ونهدف دائماً إلى تقديم مستقبل التسوق والدفعات إلى الخليج تعمل الشركة من مقرها الرئيسي في الإمارات ولديها مكتب في الرياض، المملكة العربية السعودية.
Dubai, Emirats Arabes Unis.
I am using long time i am always ahead of payments but suddenly they just block my in store card and then i buy phone its approved money deducted from my account but order cancelled by sharaf dg and i received msg of refund when i try to buy again it’s showing pay full amount your installments is locked what is the purpose of tabby if i pay full amount very very inconvenient customer services what ever you asked they will say system auto generated

Réponse de tabby
Shopping has been very easy because of the installment. I can order anything at ease.

Réponse de tabby
I still have an amount in my Tabby Card that I could use for purchases. However, WITHOUT ANY PRIOR INFORMATION, all merchants that I used to purchase from are restricted, including Amazon.ae, Noon.ae and Carrefour. Really Tabby?? and their Ai assistant can't help either.

Réponse de tabby
Very bad customer service. My card was compromised while I was abroad, so I made direct bank transfers to pay my installments on time. Tabby completely ignored these transfers, allowed unfair late fees to pile up daily, and forced me to pay the exact same installments multiple times just to keep my account clear. To date, the overpayment issue remains completely unresolved—no one calls back or addresses my emails, and all I get are useless automated replies. Absolutely terrible experience.

Réponse de tabby
I’m a Tabby partner, and based on my experience, I would not recommend becoming one.
The customer service has been extremely unprofessional and unhelpful. Customer service representatives have hung up the phone while I was still speaking to them, without providing any proper solution.
Tabby charges us a 6.5% commission, which is already a significant fee, yet when I need to refund a customer, I’m unable to do so and no immediate alternative solution is provided.
For the level of commission partners are paying, I expect professional support and reliable solutions when serious issues arise. This experience has been completely unacceptable.

Réponse de tabby
شكرا لتابي ع تسهيل الحياه والله ثم والله انهم سهلو علي حياتي شكرا لكم شكررا من كل قلبي تابي 🫶

Réponse de tabby
Hello.,
My due date for my monthly installment is every 23 of the month and i have extended it for 7 days that gives me until 30th Of August this month and suddenly the it was unsuccessful then when i am supposed to pay it now it was asking for additional of 60 aed just for a half day late payment well in fact it says in the google that 1 day late fee has no late payment fee and i try to call the call centre and it says it has 60 aed fee already I don’t get the logic in here., so the extension that I have paid is just nothing now., since I have paid 20 plus the 60 aed for the late fee., This is not helpful at all..
and not good for the customer., we’ll atleast the company (Tabby) must have some consideration just for a day., just like what is mentioned in the google.,
So basically the one in the google and the one the call centre is saying is not matching at all.,
Anyway I have already paid for it.
Thank you for considering. Even there’s is nothing to be thankful.

Réponse de tabby
خدمة العملاء عندهم من افضل الخدمات الي مرت علي بسرعة يتجاوبون و بسرعة يحلون الموضوع بأسلوب جميل وراقي يعطيكم العافية.

Réponse de tabby
Highly unreliable system – Do not rely on this app when you need it mostI am deeply disappointed with Tabby and can no longer recommend or trust this platform. I have a flawless track record with zero delayed payments. In fact, on the rare occasions my installments are approved, I almost always pay them off well ahead of schedule.Despite being an exemplary customer, the app constantly rejects my transactions without any logical reason. Tabby’s system tells users that the only way to increase their purchasing eligibility and limit is to consistently buy through the app and pay on time. However, this creates a ridiculous paradox: how can customers build a positive history or boost their limits if the system refuses to approve their purchases in the first place?When Tabby first launched, their vision and mission seemed centered on truly helping consumers with flexible "Buy Now, Pay Later" options. Today, that customer-centric approach is completely gone. If you experience an issue, you cannot expect any helpful answers or actual problem-solving from their support team.Do not trust Tabby to be there for you, especially during times when you genuinely need to manage your budget. For a far superior, more reliable, and consistent payment experience, I highly recommend using Tamara instead. It is 100% better managed than Tabby.

Réponse de tabby

Réponse de tabby
I am satisfied because when i ask any question on chat they ill reply me fast with how i understand, so i know and clear my doubts, good service, it ill go ahead like this and more customer satisfaction thinks

Réponse de tabby
رائع جدا تطبيق تابي تسهيل وتيسير للعميل لا اجد الا كلمة رائع تليق به

Réponse de tabby
Its helpful for the people in need its an emergency wallet unlike others with high interest

Réponse de tabby
Very disappointing experience with Tabby. In my opinion, this is one of the worst apps I have used. The overall experience and customer service need significant improvement.
Before using this app, I would strongly recommend thinking carefully about whether it is the right choice for you. There are many other payment options available, so compare them before making a decision.
For me, this experience has completely changed my opinion of Tabby, and I would not recommend it to others.

Réponse de tabby
My tabby 0501845637
Is very very good application
I can buy tickets of flight and all things i need BEFORE salary come.. Thanks tabby

Réponse de tabby
Afsar pasha
0522745488
I m very disappointed by tabby team as they are unable to solve my exiting plus subscription
They are always blame it's all automated process and they are unable to solve
I want to request who is responsible person from tabby to solve my prb

Réponse de tabby
Tabby is helping a lot for emergency purpose to make some purchases and easy to make process. Every details can drill down it. Thanks Tabby.

Réponse de tabby
Worst experience because they are taking monthly fee tabby plus which allows us for cash back on selected categories that too you have select every month other wise you will not get cash back after that also they are not giving cash back by saying this merchant is not listed for cash back. I ll share you an example like I used the card in famous restaurant in khalidiya mall kumbakonam but they didn’t gave me cash back just because they said it’s updated with us as grocery but kumbakonam is only resturant not even having any branch of grocery.
It’s jus a misleading to customers

Réponse de tabby
Although the concept of Tabby is nice and can be very beneficial for regular customers, unfortunately, I have serious concerns about the way they apply their cashback offers.
They advertise 5% cashback on dining, but when you actually dine at a restaurant and spend a significant amount, they often come up with a different reason for not paying the cashback. One time the restaurant is supposedly classified as a museum, another time as a grocery store, or they simply say it is not on their internal list — even though Google Maps clearly identifies the establishment as a restaurant and, more importantly, that is exactly what it is.
Tabby seems to find a reason to exclude the transaction after the fact.
This is not about the amount of cashback. It is about transparency, honesty, and respecting the offer that was advertised to customers.
Calling this misleading, unprofessional, or simply a lack of transparency is, in my opinion, justified. The concept of Tabby is good, but the way these cashback offers are being applied seriously damages customer trust.

Réponse de tabby
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