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Tangelo Used Cars Avis 

661
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole buying process for my new car was handled very professionally, and everything about the car was fully explained. When I picked up the car, it was in pristine condition and had been fully... Voir plus

Noté 5 sur 5 étoiles

I enquired about a car I'd seen on Autotrader and whilst I decided not to buy it in the end, my experience of Tangelo was first class. Fin handled my enquiry and was absolutely first class t... Voir plus

Noté 5 sur 5 étoiles

I find used car shopping difficult because it's hard to know how the previous owner treated the vehicle. Without a clear history, you risk inheriting major engine or mechanical failures. My strategy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience purchasing my Lexus. Charlie was incredible throughout the entire process. He was highly professional, incredibly knowledgeable about the vehicle, and made sure all of my... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Concessionnaire automobile
  3. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Plymouth or Torbay to look around our available used cars and book test drive before deciding on the right vehicle for you. You can also visit one of our Tangelo Service Centre locations in partnership with Bosch for your vehicle servicing needs. You can find a Tangelo Service Centre in Exeter, Plymouth and Torbay.

Tangelo

Écrit par l'entreprise

Make finding your next car online easy peasy

Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

661 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(661)

112 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First Class

From our initial enquiry until picking up the car the service was faultless. Special mention to Charlie and Tye who were both superb and no pressure put on us. All in all a very pleasant experience. Very pleased with the car and would highly recommend Tangelo

19 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Kevin,

Thank you for your fantastic review! We’re delighted to hear your experience was faultless from start to finish. Charlie and Tye will be so pleased to receive your kind feedback, and we’re glad they made the process relaxed and enjoyable for you.

Thank you for your recommendation, and we hope you enjoy your new car!

Kind regards,
Freya

Noté 1 sur 5 étoiles

Untrustworthy and unfair

Visited Tangelo Exeter. Spoke to sale staff and got all the details about a car they had listed for sale since February 2026. Was told the car was at their Exeter storage facility and they would have to get it for us to see and test drive. Paid the deposit to reserve the car. Appointment for test drive the following day at 12:00.
Received phone call from Tangelo the following morning at 10:30 telling me the car had been sold the previous week but the Plymouth office forgot to remove it from the sales list. Was then told that they 'luckily' had another car almost identical to the one I wanted to buy apart from the colour and the mileage. I was told the milage was double that of the car I had wanted but that as a gesture of good will Tangelo was 'willing' to sell it to me at the same price!!! I responded that this was not a good will gesture, but in fact an insult as the current car had double the mileage of the first car. I was told they needed to check with Plymouth regarding the vehicle inspections etc. I was told I'd get a call the following day .
2 days past and no call. I enquired again. I was told this time that they would reduce the price of the car by £500 of the top asking price (which was £250 MORE than the price we had agreed on). So in essence, a car registered 3 months older, and with 15,000 more miles on the clock, Tangelo felt £250 reduction was doing me a favour!!
Unfair dealer that makes you feel like you've been tricked. Not a nice experience at all. I feel glad I've walked away from this and requested that my reservation fee is returned to me

17 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Thank you for your review regarding you recent experience at Tangelo.

I have passed on your review to the Sales manager and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk.

Kind regards,
Rebekah

Noté 5 sur 5 étoiles

Excellent service

From initial telephone enquiry, the showroom,to driving away in our new car,the level of professionalism was superb. My vehicle was transported overnight from Exeter to Plymouth without any trouble. Our sales consultant,Charlie was a pleasure to deal with. All aspects of the vehicle exchange ran like clockwork.
Would have no trouble recommending Tangelo to anyone looking for a quality used vehicle.

20 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Russ,

Thank you for your fantastic review! We’re delighted to hear everything ran like clockwork from your initial enquiry through to driving away in your new car. It’s great to know the transfer from Exeter to Plymouth went smoothly and that Charlie provided such a professional and enjoyable experience.

We truly appreciate your recommendation and hope you enjoy your new vehicle!

Kind regards,
Freya

Noté 5 sur 5 étoiles

Red calipers

I was looking for a particular car, and happened to notice that Tangelo, in Plymouth, had just had one come in. No photos or anything to go by, as I was so quick, so I phoned to ask a few questions (colour, mileage, service history etc) and made an appointment for a test drive the following day, which was a round trip of 150 miles. I was dealing with Steve Bunt, who is a very friendly and helpful "salesman". To be fair to the garage, they didn't really have much time to prep the car for my visit, but did the best that they could and it was clean and tidy for my test drive. The drive went well and I decided to buy the car and a deal was done. As the car was black, I particularly wanted black wheels and red calipers, and it was agreed that this would be done before I took delivery, which it was, to my complete satisfaction. It really did make a huge difference to the overall look of the car, and a fantastic job done by the workshop.
Due to my speed in wanting the car, there were a few snags after I picked it up, but Steve worked hard to resolve these and sort them out. My fault really for rushing to collect it. I am now a happy bunny and would happily recommend Steve and Tangelo.

2 avril 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Mr Brown,

Thank you for such a detailed and wonderful review! We’re so pleased Steve was able to help you secure the car you wanted!

We also really appreciate your understanding around the quick turnaround, and we’re glad Steve and the team were able to resolve everything for you.

Enjoy your new car, and thank you again for recommending Steve and Tangelo.

Kind regards,
Freya

Noté 5 sur 5 étoiles

Steve Bunt

Steve Bunt - I was after a particular car but he swayed me towards a car I never thought I’d afford! He managed to sort my payments out and Im paying £40 a month less than what I had initially anticipated!

17 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Aemilia,

Thank you for your great review! We’re so pleased Steve was able to help you find a car you love and make it even more affordable than expected. We’ll be sure to pass on your kind words — enjoy your new car!

Kind regards,
Freya

Noté 5 sur 5 étoiles

Luke is a great salesman and needs recognition

For what I usually find an unpleasant experience, purchasing a new car through Tangelo at Exeter was smooth, easy and enjoyable. As others have said - I should mention how great Luke is. Really professional, non pushy but able to provide all info that was needed and was engaging in a good way. He is a credit to the company.

11 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Anne,

Thank you for your wonderful review! We’re delighted to hear your experience with Tangelo Exeter was smooth, easy and enjoyable. Luke will be so pleased to hear your kind feedback — we’re proud to have him on the team and truly appreciate you taking the time to share your experience.

Kind regards,
Freya

Noté 5 sur 5 étoiles

My experience was great with Tangelo…

My experience was great with Tangelo due to the staff specifically Alex he was always checking up and providing full transparency on all aspects of the car, which made the process so much easier, I would fully recommend them and use them again

9 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Sam,

Thank you for the kind words! We’re so pleased to hear you had a great experience with Tangelo. Alex will be thrilled to know his transparency and support made the process easier for you. We truly appreciate your recommendation and look forward to helping you again in the future!

Kind regards,
Freya

Noté 5 sur 5 étoiles

Great service


Thank you tangelo for employing steve and ty they do a great job nothing was to much and they always answerd our Queries
I would definetly recommend these guys
Thank you

Maria and Anthony

Hyhundai Tucson WF72UTA

7 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Maria and Anthony,

Thank you so much for your kind words and recommendation. We’re delighted Steve and Ty kept you updated and made the experience a positive one. We also appreciate you mentioning the touch-up paint — we’ll make sure the team follows this up for you as soon as possible. Enjoy your new car and thanks again for choosing Tangelo!

Kind regards,
Freya

Noté 5 sur 5 étoiles

Great service

Great service

3 mai 2026
Avis spontané
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Réponse de Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira.

Noté 5 sur 5 étoiles

Everything was superlative from the…

Everything was superlative from the first moment until receiving the car keys. Special thanks to Joshua

23 avril 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Noté 5 sur 5 étoiles

Seamless transaction

Seamless transaction, relaxed sales from start to finish. Luke couldn't of been more helpful. Very impressed with service.

1 avril 2026
Avis spontané
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Réponse de Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira.

Noté 1 sur 5 étoiles

Sadly we bought a car in January 25

Sadly we bought a car in January 25. For the first week everything was fine. Then we noticed that the performance of the car was getting worse.
Our garage advised us to take it back. Tangelo took it in and gave a courtesy car for the week. After the week was up our car arrived and apparently it had been sat at their garage and absolutely nothing had been done to it!! Totally disgusted.
This car has been nothing but trouble, and finally we have another one now.
I would not recommend this company.

31 janvier 2026
Avis spontané
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Réponse de Tangelo Used Cars

Thank you for your review regarding you recent experience at Tangelo.

I have passed on your review to the manager of Tangelo Exeter and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk

Kind regards,
Rebekah

Noté 5 sur 5 étoiles

Fantastic service with a big smile from Luke

Fantastic service from Luke. He answered all our questions in advance and provided an honest video of the car we wanted to purchase so we could make a decision in advance of a long drive. On the day, Luke and his manager, bent over backwards to get everything sorted for us including preparing the car at short notice for us to drive away that day. Overall, they made buying the car a fantastic experience and the car is exactly as they sold it to us.

27 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira.

Noté 5 sur 5 étoiles

I felt I was well taken care off and…

I felt I was well taken care off and told everything I need to know about the car I had bought of you and felt everything so explained very well.

29 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira.

Noté 5 sur 5 étoiles

Mercedes A Class

From the first phone call to the test drive and eventually buying the car . Ty and Steve were informative and great no pressure to buy.

28 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Thank you for your great review regarding your recent experience at our Plymouth dealership. We're so pleased to hear that everyone you spoke to was able to help you with this experience and make it as stress free as possible from start to finish. I have passed your comments directly to both Steve and Ty who will be especially pleased to hear your kind words. We appreciate the time taken you've taken to give this feedback and we thank you again. We hope to see you in the future.

All the best, Keira.

Noté 5 sur 5 étoiles

Brilliant service by Steve

From my first inquiry, right down to the vehicle delivery to my door, Steve at Tangelo was clear, precise and very friendly throughout. He made buying a pleasure and I have no hesitation about recommending him to other potential customers.

19 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello,

Thank you for your wonderful feedback! We're delighted to hear Steve provided such clear, friendly service from start to delivery. We really appreciate your recommendation and hope you enjoy your new vehicle.

Kind regards,
Freya.

Noté 5 sur 5 étoiles

Great service and support.

The service was excellent. Steve was great with the paper work and very fast and responsive even when I wasn't. My Car purchase was very easy and I felt supported through out all the steps.

25 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to steve and the team.

Best wishes, Freya.

Noté 3 sur 5 étoiles

Great start, very disappointing finish

Everything very straight forward and to plan. The let down was that my car wasn’t ready as planned for pick up. Obviously the salesman Finn had left the car checkout to the last minute and realised the registration plate was missing. A huge and totally avoidable error as I was five minutes away from picking the vehicle up before I got a call. A customers car must be ready well before appointment. Hopefully lesson learnt.

22 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Thank you for taking the time to share your feedback about your recent experience at Tangelo Exeter.

I have passed your comments on to the Sales Manager at the dealership and requested that they contact you directly to discuss this in more detail.

In the meantime, if there is anything further I can assist you with, please feel free to get in touch.

You can contact me via email at feedback@citywestcountry.co.uk or by calling 01392 822700 and asking for Rebekah.

Kind regards,
Rebekah

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Very happy with my new car. The team was helpful, professional and made everything easy. Highly recommend!”

20 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Habtom,

We appreciate your amazing review in regards to our Plymouth dealership and we hope to see you again soon.

Best wishes, Freya.

Noté 5 sur 5 étoiles

Excellent customer care

I purchased a car from Tangelo which ended up not being right for me (nothing to do with the car). Steve made it his mission to find me one that suited me. He went above and beyond and found me a car that I love. The whole process was easy and Steve was always transparent about everything. I’d definitely recommend buying a car from Tangelo.

17 mars 2026
Avis spontané
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Réponse de Tangelo Used Cars

Hello Zoe,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Steve and the rest of the team here at Tangelo Plymouth!

Kind Regards, Freya.

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