Taviora Avis 20

Comes from China NOT London as they say.Its a dropshipping company and if you dont like your item you can sent it back to China for £25 (at your own cost)and then have to wait upto 60 days for a refund.Im now going to contact my creditcard company.Also as expected the quality is very very bad.DO NOT BUY FROM HERE.

AVOID! I sincerely hope that everyone considering using this site reads these reviews. This company is a con! They charge extortionate prices for dreadful quality. Their items are nothing like they describe on their site. They lead you to believe that they’re in London when their items are sent from China. They offer returns in limited circumstances for an extortionate fee and literally never offer a refund. IT’S A SCAM! AVOID!!

Avoid this company as the items shipped are poor quality and trying to arrange a refund/ return is literally impossible. Despite sending pictures of the items in their original packaging, with tags etc. No luck. They need to look at their refund/ returns policy. Looks like a scam - avoid at all cost.

I bought this as it was a website showing to be in London . it is a coat full of loose threads which only a small child would fit in to. I ordered a 2 xl chest 48 inches , what a joke. I never leave bad reviews but felt I had to so as to stop another poor sod waiting 16 days for this to come from China.

Avoid this company - very poor quality and insist on return to China

Absolute SCAM!
Avoid like plague
Cheap and nasty quality
XXL ADULT Sizes fit only for a UK 10 year old!
Response poor
No chance of refund
Ridiculous return charges to china !!

My wife ordered a blouse from this site, poor quality material and poorly made. Item was sent from London but the return address is China meaning extortionate return costs for a low value item. Offered a discount to keep the blouse but its not fit for wearing - straight to the recycling! This is just a shiny website run by scammers. Avoid!

I came on trustpilot just to leave a message about thier quality and customer service.
When i received the 3 piece suit for my son. Its completly filthy. The stiching is low quality and the fabric is also low graded.
When i asked for a return, they provide me address of china. It took 23£ for shipment.
Not possible to return, My suit cost for 60£. What else be left after shipment charges.
Never ever buy 3 piece suit from this website.

I paid £79 for a coat and it came and looked nothing like it. They offered me to send it back out of my own cost for full refund. I’m from UK… they asked me to send back to China. When I say the coat I bought didn’t look anything like the website I mean it’s like they used a completely different picture to what actually arrived. Do not buy from this place as they willl scam you and then charge you for sending it back so you don’t get the full price of things back anyway

Unfortunately, my experience has been very disappointing.

The item I received was not as advertised, and was also the wrong item and the wrong size, medium feels like an extra small. They are not UK products, made in China!

When I contacted customer service, I expected a straightforward resolution. Instead, I was repeatedly offered partial refunds (15%, then 25%, then 35%) as “goodwill gestures” and told I would need to pay international return postage myself to receive a full refund despite the error being on their side.

I clearly explained that under the UK Consumer Rights Act 2015, items that are not as described are entitled to a full refund without the customer being left out of pocket, but this was ignored in favour of “company policy.” Policies should not override consumer law.

While responses were polite in tone, the outcome felt unfair and frustrating, and I had to spend significant time repeatedly restating the same points. I would advise others to be cautious, especially if you are ordering internationally, as resolving issues may be difficult if something goes wrong.

Very disappointing experience with Tiviora.
They claim to offer returns, but in reality they do not give you any proper option to return an item. The only way is to contact customer service by email — and that’s a joke because they are completely unavailable and do not respond.

This feels misleading and unfair to customers. A returns process should be simple and accessible, not hidden behind unanswered emails. I would not recommend buying from this company unless you’re willing to risk being stuck with an item you can’t return.

Fabric is soft and breathable - good to wear every day.

Fabric is decent. I will also suggest Taviora to those who have friends who need cheap fashion.

Coat keeps me warm, it is a high-quality one. Price is fair.

Great service, had en issue with my order and the customer service responded quickly

Nice jacket and pants here! So it is good for everyone to order here

Great products good store and high quality.