Taxfix UK (formerly TaxScouts) Avis 

7 336
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second year of tax returns and I'm very happy! My accountant Svetlana is absolutely amazing <3 She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now n... Voir plus

Noté 5 sur 5 étoiles

Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.... Voir plus

Noté 5 sur 5 étoiles

I love this service. It’s quick and easy, if you need help it’s there! All steps and processes are self explanatory and it’s so easy to navigate the app. You can pick up where you left off, you do... Voir plus

Noté 5 sur 5 étoiles

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


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4,7

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(7 336)

1 050 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing experience

Second year of tax returns and I'm very happy!
My accountant Svetlana is absolutely amazing <3
She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now named Taxfix, very nice people! Highly recommend their service, 10/10

26 juillet 2026
Noté 5 sur 5 étoiles

Submitted my tax return early this year…

Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.
Thank you Suzanne - you’re an absolute star! Hopefully speak in another year!

24 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I love this service

I love this service. It’s quick and easy, if you need help it’s there!
All steps and processes are self explanatory and it’s so easy to navigate the app.
You can pick up where you left off, you don’t have to finish it all in one, everything is saved for you and you have an accounted assigned to you. This is the best value I’ve found for money, I run a small business from home but also work temp/agency so it can be tricky to track sometimes. This app has been the best thing for my accounting, I feel at ease about tax returns now and do not worry like I did before. Great app, already recommended to other small business. Honestly such good value for money I don’t think I’ll go anywhere else and will continue to rave about it!!

14 juillet 2026
Noté 2 sur 5 étoiles

The service seems to be getting…

The service seems to be getting worse...and the cost seems to keep going up! I am finding each year I'm doing more and more of the leg work to file the return, checking for obvious errors etc. Will likely look elsewhere next year

21 juillet 2026
Logo de Taxfix UK (formerly TaxScouts)

Réponse de Taxfix UK (formerly TaxScouts)

Hi Hannah,

Thank you for taking the time to share your feedback as a returning customer. We’re truly sorry to hear that your recent experience with our service has been disappointing.

We sincerely apologise that you feel the value and quality of our service have declined. Our goal is to make tax filing as simple as possible, so we are concerned to learn that you're finding you have to do more of the legwork and check for errors. This is certainly not the seamless experience we aim to provide for our customers.

We take feedback like yours very seriously as it is crucial for our improvement. We would appreciate the opportunity to look into your specific case. If you're open to it, please contact us at support@taxfix.com using your registered email address, and a member of our team can follow up with you.

Once again, we apologise for your frustrating experience and appreciate you bringing this to our attention.

Best regards,

Taxfix

Noté 5 sur 5 étoiles

Quick and efficient

Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have no actual experience of this.

29 juin 2026
Noté 1 sur 5 étoiles

Appalling communication

I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.

18 juillet 2026
Avis spontané
Logo de Taxfix UK (formerly TaxScouts)

Réponse de Taxfix UK (formerly TaxScouts)

Hi Camille,

Thank you for taking the time to share your feedback. We're really sorry to hear about your experience and appreciate you bringing it to our attention.

We understand how important clear and timely communication is, especially when dealing with tax matters. We're sorry that you experienced delays in receiving responses to your questions. We also understand how frustrating it must have been to receive automated reminders while you were still waiting for support. This isn't the level of service we aim to provide.

We'd like the opportunity to look into this for you and make sure your concerns are properly addressed. Please email us at support@taxfix.com using your registered email address, and a member of our team will personally review your case and get back to you as soon as possible.

We're sorry again for the inconvenience, and we genuinely appreciate you sharing your experience.

We look forward to hearing from you.

Kind regards,
The Taxfix Team

Noté 4 sur 5 étoiles

Tax Scouts Review

The accountant completed my tax return very quickly with a minimum of queries.

Also, the price was very reasonable.

18 juillet 2026

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