Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.... Voir plus
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Lisez les avis des autres
I love this service. It’s quick and easy, if you need help it’s there! All steps and processes are self explanatory and it’s so easy to navigate the app. You can pick up where you left off, you do... Voir plus
Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have n... Voir plus
have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Coordonnées de contact
Royaume-Uni
- support@taxfix.com
- taxfix.com/en-uk
4,7
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Quick and efficient
Quick and efficient, good VFM. Farai communicated helpfully and gave good advice
18 juin 2026
Great communicator and very helpful
18 juin 2026
Phil from Taxfix is highly recommended
Phil has looked after both mine and my husbands tax affairs for 3 years now, he is always spot on and quick to answer questions - he is highly recommend by us
24 juin 2026
The service received and the speed of…
The service received and the speed of response to queries was very good.
24 juin 2026
Happy with the service
Jon Dell is my designated accountant. He was very on the ball and submitted my accounts at short notice. Thanks Jon, thanks Taxfix
24 juin 2026
Taxfix as always
Taxfix as always, have been very helpful with myself assessment taxes. This the second year that Ms Suzanne Booty has done my taxes with professionalism and efficiency.
Very happy thank you.
23 juin 2026
Tony
Tony, was amazing and very tempestive in reply and assist us in the Tax Return, super recommended
23 juin 2026
Lilian Skinner prepared my Self assessment.
Lilian Skinner prepared my Self Assessment tax return, which was quite complex due to some specific personal circumstances. Throughout the process, she was patient, and knowledgeable - She took the time to explain everything clearly, outlining each step I needed to follow and ensuring I understood the process. Her expertise and attention to detail gave me complete confidence that everything was being handled correctly and I would highly recommend Lilian to anyone looking for reliable and supportive tax advice.
15 janvier 2026
Avis spontané
Straightforward and quick
22 juin 2026
Accountant was very slow to prepare self assessment.
Accountant was very slow at processing my document, preparing the tax return and answering my questions. Tax fix promise to answer within 48 hours - my accountant took over a week (and that was with me prompting and sending multiple emails to both taxfix and the personal accountant). Wouldn't use again.
1 mai 2026
Avis spontané
Réponse de Taxfix UK (formerly TaxScouts)
Hi Rachel,
Thank you for taking the time to share your feedback. We are truly sorry to hear about the delays you experienced with your self assessment service.
We understand how frustrating it is when communication is slow, and we sincerely apologise that the service you received did not meet the 48 hour response time we aim for. Having to send multiple prompts for an update is not the efficient and supportive experience we want for our customers, and we regret that we fell short in your case.
This is not the standard of service we strive to provide, and we appreciate you bringing this to our attention. If you would be willing, we would like the opportunity to look into this further. Please contact us at support@taxfix.com with your registered email address so a member of our team can review your case personally.
Once again, we are very sorry for the frustration this caused. Your feedback is invaluable as it helps us to improve.
Best regards,
Taxfix
Really appreciate how your service…
Really appreciate how your service carry out.Helpful and really approachable if i have some questions I will definitely recommended you service for my family and friend.
15 juin 2026
Good until it is isn't
Have used Taxfix (formerly Tax scouts ) for the last 3 years and never any issues until my most recent tax return. Lisa, my accountant, seemed satisfied at the time to use the requested information sent to her to calculate my tax return which ultimately resulted in a rebate. HMRC, having then recalculated the claim sent by Lisa, requested the money back, charged the actual tax due and slapped a late fee on for good measure! (even though my return was filed on time). Lisa's response? Abdicate any responsibility whatsoever, draw my attention to the Taxfix terms and conditions, including my responsibility to check the information, and then blame me for sending her the 'wrong' information in the first place! I'm sure their are some good ones in there but i'll be looking elsewhere next time.
21 juin 2026
Avis spontané
Réponse de Taxfix UK (formerly TaxScouts)
Hi,
Thank you for taking the time to leave a review. We’re sincerely sorry to hear about your recent experience and understand how frustrating and stressful this situation must have been, especially after having used our service without issue in previous years.
Please be assured that we take feedback like this very seriously. We have already arranged for your return to undergo a full secondary review as a priority so that the matter can be investigated thoroughly. You will receive an update and outcome from this review shortly.
We sincerely apologise for the inconvenience and disappointment caused. If you have any additional questions or would like to share any further information with us directly, please don’t hesitate to contact our support team at support@taxfix.com and we will be happy to assist further.
Kind regards,
Taxfix
A great fast way to do your tax return…
A great fast way to do your tax return all completed within hours with good information before it's sent thanks very much.
21 juin 2026
Fast responses and easy to use
Fast responses to my queries and my tax filing was done in a very short time. Reasonable cost.
19 juin 2026
Hannah is knowledgeable and responds…
Hannah is knowledgeable and responds promptly to any questions. She is open to a discussion in order to ensure the tax return is accurate and is compliance with the ever changing tax legislation.
19 juin 2026
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