Never trust company all are fraud they don’t respond and drop the project in midway don’t trust all reviews and work looks like paid I am frustrated I have given project from last three months and aft... Voir plus
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Lisez les avis des autres
Excellent service from the word go! As the item I bought was £80 (20%) cheaper here than anywhere else, I emailed to check stock availability and when it could be dispatched - I had a reply within 15... Voir plus
L'entreprise a répondu
Very professional company - they called me when I had an issue on the website that couldn't be helped via their online chat and fixed it instantly. Quick responses, clear shipment updates and very fas... Voir plus
L'entreprise a répondu
I ordered an expensive laptop but changed my mind soon afterwards and decided to request a refund. I called the support number and talked to Kris, he was very kind, concise and resolved the issue qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Kris and Andy formed Techpanda uk during the lockdowns after getting bored of the local walks and having had enough of This Morning. Once we had lost our jobs due to the pandemic a drive to do something more meaningful kicked in and Techpanda uk began. We decided to pursue what had been an eBay hobby and take the plunge into full self-employment. We specialise in laptops, monitors, CCTV/Security, gaming accessories and smart home products. We will be continually adding to our range, seeking out new wholesalers and manufactures to work with and, delivering the very best we can for our customers.
Coordonnées de contact
Level One Basecamp 49 Jamaica Street , L1 0AH, Liverpool , Royaume-Uni
- 0333 050 8516
- hello@techpanda.uk
- techpanda.uk
4,5
Excellent
96 avis
Aucun historique récent de demande d’avis
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Never trust company all are fraud they…
Never trust company all are fraud they don’t respond and drop the project in midway don’t trust all reviews and work looks like paid I am frustrated I have given project from last three months and after two months they cover one point
21 décembre 2022
Avis spontané
Almost 3 weeks with no update on item…
Almost 3 weeks with no update on item or tracking number provided, store site is closed and no response when emailing them.
29 août 2022
Réponse de Tech Panda UK
Hi Maiki
Thank you for taking the time to review us. We did communicate with you fully via email. Our website is currently offline atm, due to some maintenance & testing we are working on.
Kind Regards
Tech Panda UK
We're sorry you feel let down, and apologies for any inconvenience this may have caused.
This is the company you want to go to for tech goods
This is the company you want to go to for your tech goods in the UK, absolutely phenomenal customer service, Royal Mail lost my order and Tech Panda sent a replacement very quickly through UPS and has refunded the shipping costs as i complained about how expensive it was for shipping on such a small product (expensive shipping costs likely there to get you to spend over £100 for free delivery, a common trick with online shopping)
I will note that the initial dispatch speed was pretty bad it took a week to ship a gaming mouse, but i'll cut them some slack as they stated they have few staff and are a new company.
Hands down best costumer service from any company i've ordered from online, i'll be using Tech Panda again if i ever need more Tech goods.
25 août 2022
Avis spontané
Réponse de Tech Panda UK
Thanks for the great review.
Tech Panda UK
Competetive pricing
Competetive pricing, kept informed of delivery status. No complaints at all
13 juin 2022
Réponse de Tech Panda UK
Thank you Mr Coward for the review.
Quick response to email querys
8 juin 2022
Réponse de Tech Panda UK
Thanks, Bob, let us know how you get on with your purchase too 🐼
Excellent service from the word go
Excellent service from the word go! As the item I bought was £80 (20%) cheaper here than anywhere else, I emailed to check stock availability and when it could be dispatched - I had a reply within 15 minutes! They had the stock and would dispatch that day. I then got a further email to say that it had been dispatched and hopefully would arrive earlier than expected (it was the two day jubilee bank holiday, so I was expecting it to come the following week) - it came on the Saturday! Brilliant! I'll definitely use next time.
8 juin 2022
Réponse de Tech Panda UK
Thanks, Tristan. Let us know what you think about the item too 🐼 Look forward to seeing you again.
Réponse de Tech Panda UK
Thank you for the great review :)
Best customer service ever
I stumbled across this website while searching for a new laptop. I found the perfect one at an amazing price and ordered it.
Right from the start the service was good.
Parcelforce didn't manage to deliver my parcel on the first attempt and there was some confusion over what was happening next so I left a message on the Tech Panda website. This being about 7:30 at night I wasn't expecting a response until the next morning but 10 minutes later I had a phone call from Kris, one of the owners who was already looking into the delivery history.
He kept me informed the next day until the point where my laptop had been delivered.
Fantastic customer service and i will go to TechPanda first in future. I can't recommend them highly enough,
27 mai 2022
Avis spontané
Réponse de Tech Panda UK
Thanks for this Nigel made our day 🐼
Great price
Great price, fast delivery, although I would suggest better packing as the box was a bit squashed.
A fragile sticker I guess will do the trick in most of the cases, or some bubble wrap perhaps.
19 mai 2022
Réponse de Tech Panda UK
Thank you for sharing your experience with us. All feedback helps up achieve more and provide top-level service.
First time I bought from them and was a…
First time I bought from them and was a bit weary but I needn't worry, they were very professional always sending me info on the order status and a very fast delivery. I'll use them again and hopefully will have the same experience
6 mai 2022
Réponse de Tech Panda UK
Thanks H.A. happy flying 🐼
3/4 OK
The Asus laptop is OK but the power supply cable is too stiff and tries to keep the shape it was packed.
5 mai 2022
Réponse de Tech Panda UK
Thanks Peter, hopefully the cable will loosen in time 🐼
Absolutely faultless
Absolutely faultless! Tremendous customer service, super quick delivery! Will DEFINITELY be using again!
16 avril 2022
Avis spontané
Réponse de Tech Panda UK
Thanks Danny, look forward to seeing you again 🐼
Réponse de Tech Panda UK
Thank you for the 5*
Tech Panda UK
Great customer service on phone.
21 mars 2022
Réponse de Tech Panda UK
Thank you for the 5* we're pleased you where given great customer support by our team.
Tech Panda UK
Réponse de Tech Panda UK
Thanks for the review 🐼
Great Customer service - shame about their delivery partner on this occasion.
I can't praise tech panda enough over my order, as they has been fighting my corner since Delivery company tried delivering on Thursday 18th March 2022, as I live in a flat and the doorbell has broken. I've been in touch since Thursday by phone,email and Facebook messenger to resolve this without luck but not because of them. I have reviewed the offending courier company as a 1 star service. These guys however are prompt, courteous, and determined to rectify delivery issues. I never give 5 stars as companies should always strive to give the highest standards of service and in this case I see no improvement is necessary or possible based on the service I have received so far.
19 mars 2022
Avis spontané
Réponse de Tech Panda UK
Thanks Philip, we are just glad that everything got sorted out for you 🐼 Happy gaming!
Excellent customer service
Excellent customer service and our router was shipped out promptly. No problems at all with either the packaging or the product.
26 février 2022
Réponse de Tech Panda UK
Thanks Jodie, have a great weekend 🐼
Arrived very quickly and sorted out the…
Arrived very quickly and sorted out the problem,very efficient helpful and
polite, thank you.
23 février 2022
Réponse de Tech Panda UK
Thanks for the review David, glad we where able to help.
Tech Panda UK Ltd
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