Bought a Smartdash pro from these guys at the end of August last year, it started crashing in Nov/Dec about the same time as their website went down 🤔 been trying to get hold of them ever since. Th... Voir plus
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Easily connect to iphone 11 bit disappointed that i had to buy a micro sd card but reading description carfully it doesnt mention that one is included but pictures show one so i wrongly assumed. Mini... Voir plus
L'entreprise a répondu
Spent nearly £800 on an electric scooter that was delivered with the trigger throttle snapped from the handle bar rendering the item useless. Used the chat function to contact them with an auto r... Voir plus
L'entreprise a répondu
I don’t normally buy from YouTube ads but saw this ‘CarPlay’ system and taking the usual online protections and buying with a credit card, decided to give this firm a chance. Communications with track... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
TechTrove Essentials is the home of the SmartDash CarPlay Tablet, based in London, UK. With dedicated UK customer support and a passionate team focused on delivering the very best car tablets, we’re committed to bringing drivers across the UK smarter, safer, and more connected journeys.
Coordonnées de contact
unit 20, 8 Lombard road, SW193TZ, London, Royaume-Uni
- 028 960 05602
- info@techtroveessentials.com
- techtroveessentials.com
3,4
Moyen
226 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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This little beauty
This little beauty is exactly what I needed to update my older car which doesn’t have Bluetooth or anything like that, I can now have all the benefits of the technology that seemed impossible. Amazingly easy to use, nice clear screen and great price!
1 septembre 2025
Avis spontané
Réponse de Techtroveessentials
Thank you for your lovely review Tracey we are so glad the device has brought all the features you needed and that you are happy with it
Customer service no show
I did not need the tablet in the end. I asked to return of which I had to pay for myself (£8) then the email says they take £10 off for return admin etc. so already £18 down but I haven’t even got my refund after 2 weeks. I’ve emailed many times but nothing, absolutely nothing. I would avoid totally!
1 septembre 2025
Avis spontané
Réponse de Techtroveessentials
Really sorry about this, Gareth — we’ll get your refund sorted right away. Thanks for your patience!
Great product - excellent value for money
Great product. Easy to install and simple to set up and use. Excellent value for money and I bought the cable clips which make it easy with the two cables (power and Aux). I would definitely recommend this. Bought as a birthday gift for my daughter’s first car. Her response was she can finally listen to Spotify :-)
4 septembre 2025
Avis spontané
Réponse de Techtroveessentials
Thank you for your kind feedback we are delighted to hear it was easy to install and such a great gift for your daughter we really appreciate your recommendation
Amazing purchase !
I am really pleased ! Easy to connect to my phone and car once I figured it out. Love the features and screen size. Getting older and it’s made me more confident to see directions for unknown destinations. The clarity on both front/ rear camera is amazing !!! Highly recommend! Excellent value for money. Game changer for the car !
28 août 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Samantha we are so pleased you love the features and find the screen and cameras so clear it is wonderful to hear it has made driving easier and more enjoyable
Kept well informed with both tracking…
Kept well informed with both tracking numbers at all times, Item works well and set up was easy. Good value for money not like my older unit which cost 6 times more and lasted 3 yrs. Only down side it took longer to deliver than stated but worth the wait.
6 août 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Dai for your kind words we are glad to hear you found the item good value and easy to set up and we really appreciate your support
I was using the tablet it was working…
I was using the tablet it was working great, didn’t cover it, when it was really hot, tried letting it cool down but it didn’t work, so I got anew one, also unplug it or it will kill ya battery
4 juin 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Owen for sharing your experience we really appreciate your feedback and are glad to hear you are enjoying the new one
Very difficult to navigate
Very difficult to navigate, not very responsive. SD card does not lock in properly and drops out when going over bumps. Not like it is shown on TV
2 septembre 2025
Avis spontané
Réponse de Techtroveessentials
Sorry to hear this, Paul — that sounds frustrating. We’ll look into this right away and do our best to make it right for you.
Campervan
This makes a perfect addition to our campervan. Parking is much easier and obviously the sat-nav is very helpful.
5 septembre 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Rob we are delighted to hear it has been a perfect addition to your campervan and makes parking and navigation much easier
Amazing product works well easy set up…
Amazing product works well easy set up great company keeps you upto date delivery a bit long but we'll worth the wait.plus free memory card that's amazing guys keep up the good work will definitely buy from you again.
20 août 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Ron we are so glad to hear you are happy with the product and service we really appreciate your support and kind words
Réponse de Techtroveessentials
Thank you so much for this postive feedback
Overall very good quality product
Overall very good quality product. User manual could be clearer.
18 août 2025
Avis spontané
Réponse de Techtroveessentials
Thank you so much, Ken! We're really glad you’re happy with the product, and we appreciate the feedback about the manual — we’ll certainly take that on board.
My apologies for not writing this…
My apologies for not writing this review sooner. I love this media centre. I had CarPlay in a new van that went with my job, and decided I needed something similar for my 11 year old Juke. The kit I bought comes with front and rear dashcam. The rear dashcam is proving to be particularly effective with keeping tailgaters at bay. Very easy to install, if I can set it all up then anyone can. Well done to whoever made this and put it on the market. I’d give more than 5 stars if I could.
22 mai 2025
Réponse de Techtroveessentials
Thank you so much Suzanne for your wonderful review we are delighted to hear how much you love the media centre and that the dashcams have been so helpful your kind words and support mean a lot to us
Still haven't received this
25 août 2025
Réponse de Techtroveessentials
Really sorry about the delay, Graham — we’ll get this sorted for you very soon.
SmartDash 2025
Prompt delivery of approx. 3 days even though the item is shipped from China.
Very pleased with SmartDash 2025 - it is easy and quick to install and the dash cams are fantastic. The rear camera, again, is easy to install after a little time spent routing the cable appropriately.
I was so pleased with my purchase that have I bought another one for our second car.
25 août 2025
Réponse de Techtroveessentials
Thank you so much for your review we are delighted you are pleased with the SmartDash 2025 and grateful for your continued support
Excellent bit of kit
Excellent bit of kit. Simple, relies on the phone so won’t age as quickly as built in sat-nav’s. Also, easy to install and extremely good clarity. Did I want an extra cable in the car, no. Was I surprised at the quality for the price, yes.
23 juillet 2025
Réponse de Techtroveessentials
Thank you Alex for your thoughtful review we are so pleased you found it easy to install and great quality for the price your kind words mean a lot to us
Product didn't work for me
Product didn't work for me. Pathetic instructions. Ridiculous instructional video. I've never seen anything so amateurish. No online support. I returned the item a week ago STILL NO REFUND
26 août 2025
Avis spontané
Réponse de Techtroveessentials
Really sorry to hear this, Phil — that sounds so frustrating. We’ll make sure your refund is processed right away and get this sorted as soon as possible.
Excellent product and excellent…
Excellent product and excellent service.
Very quick delivery .
Very easy to set up.
I would definitely recommend the item and company....
1 septembre 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Billy we are so glad you are happy with the product and service and really appreciate your recommendation
Speed and info
The tracking information was exceptional, and given the length of journey the item had to travel, delivery was quick.
23 août 2025
Réponse de Techtroveessentials
Thank you Martin we really appreciate your feedback and are glad to hear the tracking and delivery worked out so well
Great device
The product is very good so far but just be aware it comes from China and took 11 days to arrive so if you want it quickly be aware,
20 août 2025
Avis spontané
Réponse de Techtroveessentials
Thank you Tommo we are pleased to hear you are happy with the device and appreciate your patience with the delivery time
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